26 to 50 of 68 Case Management Jobs in the UK excluding London

Computer Science or equivalent relevant technical qualification, or professional work experience in a support function, ideally externally within a software company Experience of using case management tools Experience of using Virtual Machines Experience of multi-tier application support in a Microsoft environment, including: IIS TCP/ ...

technology department, you will lead the customisation, deployment, and strategic vision of our Salesforce instance. From automating complex legal workflows and integrating advanced case management systems to building high-utility dashboards for leadership, your work will directly optimize firm efficiency and fuel our rapid nationwide growth. Qualifications … Skills: Project Management certification preferred (e.g. Agile, PRINCE2, PMP). Hands-on experience with agile and waterfall project management methodologies. Experience managing multiple simultaneous IT projects in software development and technology infrastructure. Nice to have: experience with complex multiple company CRM transformation (Salesforce is desirable) Organised and structured ...

full remote! Required Skills: Proven leadership of software engineering in a regulated or professional services environment (ideally legal) Track record delivering complex, integrated systems (case management + finance + M365 + telephony/CRM + data/BI) Deep knowledge of modern engineering practices: Agile, CI/… automated testing, IaC, microservices/monolith-modularisation Strong cloud experience (Azure preferred: App Service, Functions, Service Bus, API Management, Key Vault, ADF/Databricks, SQL) Proficiency with one or more stacks: .NET/C#, TypeScript/Node.js, React/Next.js, SQL/NoSQL Excellent stakeholder managementable to translate legal ...

Responsibilities Own and manage the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility across systems Lead the development and governance of management information (MI), providing actionable insight to senior stakeholders Oversee the data analytics function, including dashboards and reporting tools (Power BI, SQL-based reporting) Identify … Undertake ad hoc duties as required Person Specification Experience in a senior operations role, ideally within legal or professional services Strong background in data management, MI reporting and business intelligence tools (Power BI, Tableau or similar) Good working knowledge of SQL and relational databases Experience using case management ...

users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”) Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application … Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good ...

systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support … experience working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments ...

classroom, one-to-one, workshops and e-learning. Identify training needs and develop engaging learning materials, guides and presentations. Create and maintain a Learning Management System (LMS) and training records. Support the rollout of new technologies and software upgrades through effective training and knowledge transfer. Work closely with … busy IT support or Service Desk environment. Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint. Excellent communication, presentation and stakeholder management skills. Experience creating training documentation, e-learning content and user guides. Organised, proactive and able to manage multiple priorities. Willing to travel between office locations ...

delivery of Pega-based solutions Ensure projects are completed on time, within scope and budget Track progress, risks, and dependencies Stakeholder Management Act as the primary contact between business teams and technical teams Communicate project status, issues, and milestones Align delivery with business goals Team Coordination Lead cross-functional … Quality & Governance Ensure adherence to Pega best practices and standards Monitor deliverables for quality and compliance Manage change requests and scope control Risk & Issue Management Identify potential risks early Develop mitigation strategies Resolve delivery blockers Customer Engagement 🔹 Required Skills & Experience Strong knowledge of the Pega Platform (case management ...

decision making Identify opportunities for process optimisation and service improvement What you'll need to succeed Proven experience as a Business Analyst where client case management is key Strong problem solving and analytical skills with a structured approach Experience working in an Agile environment (Scrum/Kanban) Ability ...

third-party suppliers Support system integrations and digital solutions Produce and maintain technical documentation Ensure secure application access and user support Support application lifecycle management and service improvements Work within Agile, ITIL, and Enterprise Architecture frameworks Essential Requirements: Experience supporting enterprise or social care applications Knowledge of Liquidlogic, ContrOCC … similar case management systems Strong database maintenance and support experience Experience working in large and complex environments Excellent communication and stakeholder management skills Strong analytical and problem-solving abilities Experience working with Agile and ITIL methodologies Desirable Local Government or Public Sector experience Knowledge of Enterprise Architecture ...

industry leading end-to-end protection for organisations that demand excellence. From Managed Security Services and Incident Response to Digital Forensics, e-Discovery, Forensic Case Management, Compliance and Consultancy, they combine deep expertise with cutting-edge capability The Role: You will be a BDE manager. Mentoring, leading … leaders What they're looking for: Cybersecurity experience or relevant experience Proven ability to sell similar services i.e pentesting Proven experience in SDR management within cybersecurity data-driven sales management style Ability to coach and develop junior sales talent. Strong commercial awareness networking ability high accountability + performance ...

client is seeking an IT Developer to join its growing technology function, supporting the continued development and integration of business-critical platforms and case management systems. In this role, you will design, develop and maintain solutions across the Microsoft Power Platform, including Power Apps, Power Automate and Power ...

derive meaningful insights from children's or adult social care datasets to support decision-making and service improvement. Practical experience with social care case management systems , ideally Mosaic; experience with Liquidlogic (LCS/EHM) or CareFirst will also be considered. Advanced analytical and technical skills , including proficiency ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

training strategy Working with the IT team to test, refine, and improve workflow systems Developing your understanding of best practices in case handling across RTA, EL/PL, and Employment This role can be based at any of our offices. We’re looking for someone … years’ experience in a training role, preferably IT A solid understanding of Microsoft applications Familiarity with case management systems (we’ll provide full training) Strong communication, presentation, and interpersonal skills An open mind and willingness to learn . Willingness to travel across our office network Experience with Mattersphere ...

Data Protection Act, including handling breaches, SARs, policies and risk management. Previous experience and evidence of undertaking data security checks Excellent time management skills A solid understanding of good project delivery and case management High-level of discretion when dealing with confidential and/or sensitive issues ...

that will drive digital transformation within a professional services business. As a Power Platform Developer , you will support the delivery of an internal business case management solution, you will be responsible for developing, enhancing, and supporting solutions using the Microsoft Power Platform and .NET, helping to drive automation ...

Product Manager/Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing ...

both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout … each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Partner Portal Support Partner portal onboarding, provisioning, profile enablement, partner contact persona administration, login credential setup and triage, demo and trial order … Demo orders to completion by working with cross functional teams (deal desk, billings, fulfilment) Support partner demo environment systems provisioning Partner inquiry inbox management; ensuring adherence to standard SLA responses time for optimal partner experience Contribute to ensuring all governance standards are met through following and contributing ...

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Partner Portal Support Partner portal onboarding, provisioning, profile enablement, partner contact persona administration, login credential setup and triage, demo and trial order … Demo orders to completion by working with cross functional teams (deal desk, billings, fulfilment) Support partner demo environment systems provisioning Partner inquiry inbox management; ensuring adherence to standard SLA responses time for optimal partner experience Contribute to ensuring all governance standards are met through following and contributing ...

growing IT team. The Role As a Proclaim Developer, you will be responsible for the development, maintenance, and enhancement of the firm's Proclaim case management system. You will work closely with internal stakeholders to improve workflows, automate processes, and deliver technical solutions that support business growth … maintain technical documentation Skills & Experience Required Previous experience developing within Proclaim Strong understanding of Proclaim workflows and task server Experience with SQL and database management Knowledge of system integrations and automation Excellent problem-solving and communication skills Ability to work independently and within a collaborative team environment Benefits ...

line of support and effective triage for incoming partner requests and troubleshooting Partner Portal Administration Partner Onboarding and provisioning Trial and Demo order processing Case management Key Responsibilities: ✔️ Serve as the first point of contact for partner portal support inquiries ✔️ Manage partner onboarding, provisioning, and profile enablement ✔️ Support ...