Customer Success Executive
- Hiring Organisation
- Mentmore Recruitment
- Location
- Telford, Shropshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000/annum commission
Customer Success Executive About the Company Our client is a leading provider of training solutions for the transport, warehousing, and logistics sectors. They develop industry-accredited training materials and digital platforms that help over 600 partners deliver compliant training to more than 100,000 learners each year. The Role … Responsibilities Manage a portfolio of customer accounts and build long-term relationships. Deliver outstanding customer service and resolve complex customer issues. Support customer onboarding, product adoption, renewals, and retention. Identify upselling opportunities where appropriate. Use HubSpot and other digital platforms to manage customer interactions. Collaborate with internal teams ...