1 to 25 of 285 Customer Engagement Jobs

Senior Developer - Salesforce - Customer Engagement Permanent CRM-Apex-Mulesoft-Financial Services Cloud-Customer Engagement Platform Remote £Very competitive salary + Bonus + Benefits Very good communication skills as you will be talking with senior people for ideas flowing/challenging the status quo. Ideally will have … team - Team size 2 Developers 2 vendor developers &2 BA's The Claims side is live, and the placement side will be live soon. Customer Engagement Platform. Senior Developer - Salesforce - Customer Engagement Permanent CRM-Apex-Mulesoft-Financial Services Cloud-Customer Engagement Platform Remote £Very more »

marketing mix, leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR PURPOSE: So what do we actually do? Put simply we … exist to create useful and delightful experiences for people. It’s why we describe ourselves as ‘the challenger agency for challenger brands’. The Customer Engagement team is a more recent arm of the VCCP Partnership. Our vision is to transform the work for our clients by combining … of brand thinking, data intelligence, creativity and technology. THE ROLE: We are looking for a strong Midweight Project Manager who can manage key CE (customer engagement) projects within the VCCP Partnership. These work will range from Customer Engagement and CRM focused, strategic, data-led and production more »

Purpose of role As a Digital Customer Engagement Specialist your role is to share relevant and regular digital content with our global customer base, ensuring customers feel part of the Keyloop family and use our products to best effect. You will play a pivotal role in designing … and executing a digital engagement strategy where success hinges on your skills in proactive customer engagement to increase product adoption, reduce support cases, and enhance the overall customer experience to retain customers. Your efforts will directly impact customer retention metrics and contribute to the overall … success of our customer-focused initiatives. The role will involve the need for a flexible approach, independent and TEAM working, collaboration with key stakeholders from many other departments and a strong ability to communicate across a range of cultures. Key Duties & Responsibilities Design and execute a digital engagement more »

available and each employee strengthens his/her knowledge of the complex regulatory environment for IVD and CDx medical devices. Primary Purpose: As Senior Customer Success Manager, you will be responsible for building and maintaining strong relationships with our valued clients and help ensure their success and satisfaction with … our SaaS products. Customer-centricity will be at the heart of what you do. You will proactively organise and motivate cross functional teams to adopt operationally efficient best practices while embedding an enterprise customer-centric mindset. Your role will focus primarily on onboarding and renewals to reduce churn … rate, increase retention and improve the overall customer experience. Upselling to existing customers in collaboration with the sales team will be a key success KPI. Team cohesion is paramount. You will work as part of ARC’s Commercial team, working in parallel with the SaaS sales resource and reporting more »

delivery environment, with responsibility for both the development of new initiatives and ongoing maintenance and support of existing Power Apps across our Dynamics 365 (Customer Engagement) estate.You will be required to communicate and work with business users in the UK and internationally to resolve identified issues and support … include: Working with business users and front-line support teams to resolve issues related to D365 and associated systems Undertaking small changes in D365 Customer Engagement and the Power Platform to address issues and deliver value to business users Ensuring all work is recorded in ServiceNow and Azure … in a fluid business environment with changing priorities Can cope with work from multiple sources and manage workload and expectations appropriately Exposure to D365 Customer Engagement configuration and administration Experience working with the Microsoft Dataverse, specifically D365 Sales/Customer Engagement Experience within 1st or 2nd more »

delivery environment, with responsibility for both the development of new initiatives and ongoing maintenance and support of existing Power Apps across our Dynamics 365 (Customer Engagement) estate.You will be required to communicate and work with business users in the UK and internationally to resolve identified issues and support … include: Working with business users and front-line support teams to resolve issues related to D365 and associated systems Undertaking small changes in D365 Customer Engagement and the Power Platform to address issues and deliver value to business users Ensuring all work is recorded in ServiceNow and Azure … in a fluid business environment with changing priorities Can cope with work from multiple sources and manage workload and expectations appropriately Exposure to D365 Customer Engagement configuration and administration Experience working with the Microsoft Dataverse, specifically D365 Sales/Customer Engagement Experience within 1st or 2nd more »

Role: Head of Customer Experience (CX) with UX Responsibilities Client: Financial services Type of role: Permanent Location: London - Hybrid Salary: up to £200k total comp Position Summary Reporting to the Chief Product Officer, the Head of CX is a senior role tasked with leading the company's customer … user experience design process (UX). The ideal candidate will be a strategic thinker with extensive experience in SaaS, web UI technologies, and direct customer engagement throughout the product design lifecycle. Experience in the financial sector and familiarity with Product Led Growth (PLG) strategies will be highly valued. … Key Responsibilities Develop and execute a comprehensive CX strategy that includes significant UX design responsibilities, ensuring a seamless, engaging user interface and overall customer journey. Drive customer engagement at every level, actively involving customers in the design process from prototyping through delivery and post-go-live (GA more »

forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate. • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal … and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences. • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer … the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections. • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable more »

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and … all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to more »

HTML, JavaScript, Azure, SQL, CSS, Azure DevOps, Power Platform, Power Automate, Power BI, SharePoint, Software Engineer, Microsoft Dynamics CRM, CRM, DCRM, D365, Dynamics 365, Customer Engagement, D365 CE, Dynamics CRM Jobs, CRM Jobs, CRM Opportunities, MS Dynamics, Microsoft Dynamics 2011, 2013, 2015, 2016, 365, Dynamics, Microsoft, Customer, Sales, Engagement, Marketing, Customer Engagement, D365, 365, Dynamics365, Microsoft Dynamics CRM, Microsoft Dynamics 365, Microsoft Dynamics 365 CE more »

Principal Dynamics 365 consultant - D365 CE (Customer engagement) £85,000 - £95,000 Permanent Remote working As a Principal Dynamics Technologist, you'll be at the forefront of our Enterprise Applications pillar, leveraging your deep Dynamics knowledge and expertise to drive high-profile D365 projects. Desired Skills and Experience … C#, ASP.Net, Python, Java, JSon Enterprise CRM experience Solid experience delivering multiple complex projects Customer engagement and management experience Experience of the Financial Services sector Proposal and RFI/RFP experience Your responsibilities will include: To be a member of the Technical Design Authority To have strong customer engagement & Solution Design skills Be a design owner Be a technical leader/mentor across the team Provides others with a clear direction and delegates work appropriately. Fairly motivates, empowers, manages and mentors across the team Demonstrates solid understanding of architectural principles and delivery methodologies Demonstrates a deep more »

Customer Voice Specialist £32,000 a year Stoke-on-Trent Permanent, Full Time Passionate about championing the customer voice? As Customer Voice Specialist, youll be responsible for keeping our customers voices at the heart of everything we do. Youll develop ways to capture customer feedback across … from comments, feedback and complaints, to truly understand the wants and needs of our customers. Job requirements: Develop and implement a strategic approach to customer engagement across Honeycomb Group. Develop flexible ways to encourage a diverse range of customers to engage with us, in ways that suit them. … Make sure that customer engagement is measured to demonstrate the outcomes of engagement, such as case studies and appropriate metrics. Make sure that our systems meet and exceed the requirements of the consumer standards and best practice across the housing and charity sectors. Provide regular analytical reporting more »

/security system installation or bid management - Basic understanding of how a security or commercial telecoms systems works would be useful - Excellent communication and customer engagement skills - experience working with technical stakeholders to obtain information used to create quotes, proposals and bids - A positive, can-do attitude - A … with loads of training & progression opportunities then please apply now for further information and to be considered. Solutions Engineer Scunthorpe Solutions, bids, tenders, stakeholder engagement, customer engagement, estimating, security systems, bid management, telco more »

research and product marketing approvals in global markets. You will bring together a deep understanding of advanced tech, software roadmap and product development expertise, customer focus and internal stakeholder management to develop solutions that bring kinder therapies to patients. Team cohesion is paramount. You will work in parallel with … the commercial team, including customer success and market insights, to deliver on our clients’ needs and to grow the company’s SaaS product portfolio in line with our near and longer-term commercial objectives. Responsibilities: Process and Product Definition: Work closely with the Commercial team to develop a deep … understanding of ARC360 customers and the market requirements, customer discovery effectively establishing our “product market fit”, customer decision-making process, decision-making unit personas and end user requirements. Consolidate our market insights and customer intelligence to develop an iterative, flexible and fully functional product development process to more »

Company Overview: SPG have been approached by a leading financial services organisation, to hire them a Solutions Architect to work within the Customer Channels Domain. This domain is responsible for all customer facing channels such as: Mobile App, Website etc as well as the customer engagement telephony solutions. About this role: Working within the Customer Channels Domain, you will be instrumental in designing and implementing technology solutions to help the business achieve it's strategic goals. Collaborating closely with Technical Product Owners, Business Leads, and other Architects, you will design fit-for-purpose technical … standards. Responsibilities: Company Overview: SPG have been approached by a leading financial services organisation, to hire them a Solutions Architect to work within the Customer Channels Domain. This domain is responsible for all customer facing channels such as: Mobile App, Website etc as well as the customer more »

Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »

primary commercial relationship owner for an assigned group of Schools and Multi-Academy Trusts with responsibility for commercial extension of relationships, retention, growth and customer satisfaction. You will work closely and in a coordinated manner with the Territory Manager, Sales Account Managers within your larger territory and In-life … management support teams to ensure customers derive maximum value from our products and services. You will proactively engage with your customer base to understand and influence their strategy and build need for ParentPay Group and associated partner products and services. A quota carrying sales role, you will be required … monthly and quarterly status and results presentations to internal and external teams. You will be required to plan for sales achievement within your assigned customer segment and regularly monitor and report on your performance versus commercial goals. You will be required to regularly evaluate the relevance and effectiveness of more »

role in the delivery of a portfolio of Senior Executive Programs in partnership with top-ranked universities. The successful candidate will focus on driving customer delight and online delivery at scal e. As we operate in a fast-moving environment, this role requires a great deal of autonomy and … on the quality of the online program elements and their impact on participant experien ce. Program Manage mentOwn and effectively manage a program participant (customer) journey, focused on engagement and delight; the program cohort comprises senior leaders and C XOs.Engage with program participants, through virtual and in-person … exceptional support activities (through email, phone, and chat) to participants during the program; identify and engage “at-risk” participa nts.Drive efforts to help discover customer insights and respond to changing customer expectati ons.Responsible for key performance indicators that measure and track customer engagement, escalation process and more »

am currently recruiting for a Project Manager to work with a Global Data Centre operator to be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on time and … on time and within budget, with low risk and no surprises. with team leaders to ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. the skills and capabilities of the Datacentre Managed Services (DCMS) team to deliver projects to required and agreed standards. … forecasts, resource planning, RAID logs and reporting, strategy planning for future projects. for customer engagement and satisfaction. Role & Responsibilities for the efficient management of projects undertaken by the DCMS team and customer engagement and satisfaction. timely and thorough proposals, ensuring all required technical input has been more »

Join as a CRM Manager in London! Location: London (Hybrid basis) Salary: £50,000 per annum Are you passionate about leveraging customer data to drive marketing success? Are you a strategic thinker with a knack for developing and implementing CRM strategies? If so, our client wants you to join … marketing goals and maximize their ROI. Position Overview: As a CRM Manager, you will be responsible for developing and executing CRM strategies to enhance customer engagement, retention, and loyalty. You will work closely with cross-functional teams to leverage data insights and drive personalized marketing campaigns. Key Responsibilities … Develop and implement CRM strategies to drive customer engagement and retention. Analyze customer data to identify trends, segments, and opportunities for personalized marketing campaigns. Collaborate with marketing, sales, and product teams to ensure alignment and integration of CRM initiatives. Manage CRM platforms and tools, ensuring data accuracy more »

The role We’re looking for an experienced and highly motivated Cloud endpoint evangelist to design and implement complex Microsoft 365 solutions for Netcentrix customer desktop, laptop, tablet & smartphone estates. In this role, you will provide a high level of customer engagement, and be responsible for designing … and implementing complex endpoint solutions, taking the proactive lead in driving Cloud adoption and recurring revenue sales across the Netcentrix customer base. Some of the responsibilities of a Technical Solutions Architect at Netcentrix include: Provide strategic customer engagement for the design and installation of new IT Cloud … endpoint opportunities. Carry out remote & onsite customer meetings and workshops with a high standard of professionalism. Engage with internal account managers to identify Cloud endpoint opportunities within the Netcentrix customer base. Liaise with the wider business to provide expert consultancy and guidance on all IT Cloud services. Oversee more »

Dynamics Customer Engagement Functional Consultant: UK- Remote/Hybrid Microsoft Gold Partner Up to £65k + benefits If you are an experienced Dynamics 365 CE Consultant who has been working on projects and delivering successful end-end solutions, then this could be a great next step. They are more »

to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »

to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »

to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »