101 to 125 of 1,269 Customer Engagement Jobs in the UK

that from design through to delivery - and then help shape where AI takes our platform next. About Smart Communications Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected … personalized, and trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart ...

million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct‐to‐customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify … collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure ...

million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct-to-customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

software solutions for the UK property industry. We work with some of the country’s largest estate agency groups, helping them generate opportunities, improve customer engagement and grow through technology, marketing solutions and AI-powered innovation. The Role We are looking for an ambitious, highly organised and commercially … closely with the Head of Key Accounts, you will play a central role in managing the day-to-day relationship with a flagship enterprise customer, supporting its central leadership team, regional stakeholders and wider branch network. This varied role combines relationship management, project coordination, commercial account development and customer ...

speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Customer Success Manager is responsible for the proactive engagement, retention, and ongoing success of a portfolio of mid-tail customer accounts, aligned … customer outcomes, adoption, and renewal readiness. The role combines customer engagement and advocacy, risk management, and outcome-based success planning, while working collaboratively across internal teams to drive retention, value realisation, and a high-quality customer experience. What Success Looks Like Mid-tier accounts kept healthy ...

looking for an engineer who can bring modern AI capability to that work. About Smart Communications Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected, personalized, and trusted … customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart Communications enables organizations ...

doing it again, and we're looking for an experienced full stack developer to help. About Smart Communications Smart Communications is a leading customer engagement technology provider for regulated industries. The company helps organizations simplify the complex interactions that shape people’s lives by enabling more connected, personalized … trusted customer engagement. Its Customer Engagement Platform brings together data collection, customer communications, journey orchestration, trusted AI, and information management to help organizations create seamless experiences across the customer lifecycle. By connecting the systems, processes, and interactions that drive critical business outcomes, Smart Communications enables ...

Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity is delivered within agreed … needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support ...

About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. … fueled by $105M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners. About The Role We are looking for an Engagement Manager who will own and drive the successful delivery of our most complex enterprise implementations from kickoff through go-live and handoff to Customer ...

Customer Success is an established function within Stepstone UK, with an experienced team focused on helping customers achieve maximum value from the products they have purchased, strengthening customer outcomes and supporting long term retention. The Customer Success Team Manager will be responsible for leading, coaching and developing … team of Customer Success Managers, maintaining high performance and supporting the Head of Customer Success with the continued evolution of the UK function. Responsibilities As a Customer Success Team Manager, you will: Lead, coach and develop a team of Customer Success Managers, setting clear expectations ...

Customer Success is an established function within Stepstone UK, with an experienced team focused on helping customers achieve maximum value from the products they have purchased, strengthening customer outcomes and supporting long term retention. The Customer Success Team Manager will be responsible for leading, coaching and developing … team of Customer Success Managers, maintaining high performance and supporting the Head of Customer Success with the continued evolution of the UK function. Responsibilities As a Customer Success Team Manager, you will: Lead, coach and develop a team of Customer Success Managers, setting clear expectations ...

Salesforce I Marketing Cloud | SFMC | Marketing Automation | Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … deep platform expertise with consulting leadership, client delivery and commercial growth. You’ll play a key role in helping our clients transform their marketing, customer engagement and personalisation capabilities using Salesforce Marketing Cloud and the wider Salesforce Customer 360 platform. You’ll work closely with client stakeholders ...

Senior Manager, Customer Success Engineering London, United Kingdom Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience … fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the role The Senior Manager, Customer Success Engineering leads a team of Customer Success Engineers responsible for driving measurable customer outcomes acrossVeeamData Platform. This role balances strategic planning ...

Role Summary**The **Director, SaaS Migration Program Execution**, will be responsible for overseeing the entire migration process for **Wolters Kluwer CCH Tagetik’s existing customer base**. This position will own the transition from legacy deployment and commercial models to the strategic cloud platform and the latest packaging … commercial and technical migration for on-premise customers.This role is accountable for converting migration strategy into operational execution, coordinating cross-functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product.The position requires a highly hands-on leader capable of driving customer migrations at scale ...

Student Systems Managers, the Student Systems Specialist (CRM) plays a critical role in the support, enhancement and ongoing development of the University's Customer Relationship Management (CRM) platforms. The primary focus of the role is Microsoft Dynamics CRM, which supports recruitment, conversion, onboarding and engagement activities … University's CRM capabilities continue to evolve, the role will also contribute to the support and enhancement of other CRM platforms and customer engagement technologies used across the institution. This is an excellent opportunity for a CRM professional to shape how a leading global university uses CRM technologies ...

speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. The Customer Success Manager is responsible for the proactive engagement, retention, and ongoing success of a portfolio of mid-tail customer accounts, aligned … customer outcomes, adoption, and renewal readiness. The role combines customer engagement and advocacy, risk management, and outcome-based success planning, while working collaboratively across internal teams to drive retention, value realisation, and a high-quality customer experience. What Success Looks Like Mid-tier accounts kept healthy ...

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

growth. Role Overview We areseekinga dynamic and technically astute leader to build and lead ourPre-Salesfunction. This role will be pivotal in driving customer engagement, shaping solution strategies, and partnering with our account teams to win new business. The ideal candidate will combine deep domainexpertisewith commercial acumen … high-performing team of solution consultants and technical pre-sales specialists. - Define the structure, processes, and success metrics for the pre-sales function. Customer Engagement & Solutioning: - Lead customer discovery sessions to understand mission needs and translate them into tailored solution proposals. - Deliver compelling product demonstrations, proof ...

role We are looking for an experienced, commercially driven Senior Account Manager to join the Customer team at Legatics. You will own a portfolio of strategic law firm accounts end to end: the senior relationships, the account and adoption plan, renewals and growth. You will work in close partnership … with our Customer Success team, who lead onboarding, training, support and usage reporting, so your focus is on strategy, senior stakeholders and commercial outcomes. You will also play a meaningful role in shaping how the team operates, bringing experience and leadership that helps elevate those around you. This forms ...

D365 CE Solution Architect , Dynamics 365 CE Solution Architect, Dynamics 365 Sales Solution Architect, Microsoft Dynamics 365, Dynamics 365 Customer Engagement, D365 Customer Engagement, Solution Architecture, CRM Solution Architect, sales processes, pipeline reporting, power platform, solution design, integration, Power BI, stakeholder management, Microsoft Dataverse, Data migration ...

comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part … remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. About the job The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications ...

develop, improve and shape PA Housing’s digital self-service products. This is a varied role where you’ll bring together digital, technology and customer experience. You’ll help manage the full product lifecycle, from developing the vision and roadmap through to testing, implementation and performance analysis, making sure … digital services meet both business and customer needs. You’ll work closely with our customers, colleagues, developers and digital partners to understand what’s working, identify opportunities to improve and turn feedback and data into better digital experiences. You’ll also lead our Digital Working Group, giving customers ...

Solution Consultant, you will play a crucial role in supporting the sales process by demonstrating product value, addressing technical requirements, and ensuring customer needs are met before a deal is closed. You will collaborate with Sales, Account Managers, and Customer Engagement teams to provide tailored solutions that … align with customer business goals. Solution Demonstration & Technical Expertise Lead product demonstrations and technical presentations to showcase solutions. Conduct workshops and advanced proof-of-value demos to highlight capabilities. Organise and manage software trials by defining success criteria and metrics, and monitoring progress during the trial process. Provide expertise ...

Customer Success Manager £42,000-£45,000 + 15% Bonus | Hybrid (Milton Keynes, 2 days per week) We're partnering with a high-growth, venture-backed SaaS business that is transforming how organisations understand and engage their people. With hundreds of customers across the UK and an innovative platform … entering an exciting new phase of growth. They're investing heavily in product innovation, adopting AI throughout the business, and continuing to expand their Customer Success function. As a result, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of mid-market ...