151 to 175 of 1,415 Customer Engagement Jobs in the UK

Endpoint, Network, and Discovery, while providing targeted product support for our portfolio of Data Encryption solutions. Sitting at the intersection of customers, engineering, UX, customer engagement, and product strategy, you will help solve complex data protection problems. You will be directly responsible for translating product strategy, customer … feature execution from initial grooming through sprint execution, release planning, acceptance validation, and release readiness. Complex Problem Solving: Using available metrics, engineering inputs, and customer data, resolve technical trade-offs, help prioritize customer requests, and identify functional dependencies across DLP and Encryption. Customer & Field Engagement: Assist ...

Solution Architect – Customer and Asset domains Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (up to 70,000)A company car lease/allowance scheme (500 per month … Work type: Permanent. 37 hours per week, Monday – Friday. We have an exciting opportunity for two Solution Architects – with a specialism in either the Customer or Asset domain to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service ...

growing SecOps solutioning function, influence how Nomios brings Microsoft Security and wider CDOC services to market, and develop into a trusted owner of customer opportunities across our cyber security portfolio.As a customer-facing Solutions Consultant, you will combine technical expertise, services knowledge and commercial awareness to help customers … ownership will be the Microsoft security stack, particularly Microsoft Defender and Microsoft Sentinel.As you develop in the role, you will take increasing ownership of customer engagements, from discovery and solution design through to demonstrations, proposals, RFIs/RFPs and customer presentations. You will also contribute to sales enablement ...

decisions. Working in partnership with Product Managers who own the strategy, roadmap, and execution of individual product lines, this role brings a portfolio-wide customer, fraud-domain, and commercial lens to determine where Outseer can create the greatest customer and business value. The role does … market. The Commercial Product Management Director owns the strategic thread connecting product innovation to commercial success, ensuring capabilities entering the portfolio address clearly defined customer problems, have compelling and differentiated value propositions, are supported by validated use cases and evidence-based claims, and have the commercial assets required ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market‐ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

professionals, and our annual growth rate exceeds 25%.Job DescriptionThe Junior Product Manager plays a key role in shaping and enhancing a cloud-based customer engagement platform that supports large-scale service operations. Working cross-functionally with Technology, Operations, Workforce Management, Analytics, and external partners, this role drives … delivery of capabilities that optimize customer outreach strategies, improve agent effectiveness, enhance customer interactions, and increase operational efficiency.The successful candidate will translate business objectives into actionable product requirements, prioritize and manage the product backlog, coordinate feature implementation, and leverage data-driven insights to continuously improve platform capabilities ...

sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone … your skills as a Pre-Sales Engineer, Solution Engineer, technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture ...

sales Architect to join our team of identity security experts. In this role, you will leverage your technical expertise and business acumen to drive customer success, helping organisations modernise and secure their identity ecosystems. As a trusted advisor, you will collaborate with enterprise customers, channel partners, and internal teams … business goals.This role requires a balance of strategic thinking, technical depth, and exceptional communication skills to translate complex identity challenges into solutions that address customer needs. You’ll play a pivotal role in accelerating sales cycles, enabling technical wins, and shaping the future of identity in your region.The OpportunityReporting ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … work closely with customers to transform their digital commerce capabilities, utilising modern e-commerce platforms, automation technologies, APIs, and AI-driven solutions to improve customer experience, operational efficiency, and revenue growth.You will act as a trusted advisor to customers, helping them navigate digital transformation initiatives while collaborating with Professional ...

strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … shaping and driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions.The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into ...

sales Architect to join our team of identity security experts. In this role, you will leverage your technical expertise and business acumen to drive customer success, helping organisations modernise and secure their identity ecosystems. As a trusted advisor, you will collaborate with enterprise customers, channel partners, and internal teams … goals. This role requires a balance of strategic thinking, technical depth, and exceptional communication skills to translate complex identity challenges into solutions that address customer needs. You’ll play a pivotal role in accelerating sales cycles, enabling technical wins, and shaping the future of identity in your region. ...

Fully Remote | UK I’m working with a growing Microsoft Dynamics partner looking to add an experienced Microsoft Dynamics 365 Customer Engagement Support Consultant to its Customer Services team. This is a great opportunity for someone with strong D365 CE and Power Platform experience who enjoys solving … problems, supporting customers and managing cases through to resolution. The role will include: Responding to customer support queries across Dynamics 365 CE and Power Platform Investigating and resolving support cases through to completion Managing cases in line with agreed SLAs Keeping customers updated throughout the support process Working closely ...

daily newsletters and insights.Purpose of the role:The Data Automation Manager will have end-to-end ownership of the Salesforce tools that support customer engagement and commercial activity across the business, including Marketing Cloud, Data Cloud and Personalization. Together, these form the Salesforce ecosystem used to manage customer … capability and making sure the team has the right processes, controls and shared knowledge in place.As part of the team responsible for the Single Customer View, the role ensures reliable data flows in and out of the Salesforce ecosystem, supporting good data hygiene and clean customer records ...

role all about? A NiCE AI Forward Deployed Engineer is a highly technical full-stack engineer responsible for designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio. This role sits at the intersection of software engineering, AI agent development, and customer … voice and digital channels. The AI Forward Deployed Engineer will design, prototype, and operationalize AI agents that integrate with enterprise systems and deliver scalable customer self-service experiences powered by intelligent virtual agents, knowledge management, and omnichannel engagement capabilities. This role requires deep technical expertise across full-stack ...

Business Development, Account Management, Services and partner teams, the Director helps scale strategic partner solutions across issuer portfolios and supports measurable growth in SME customer activation, engagement and solution utilisation.The role does not own regional execution directly. It acts as a global execution partner and centre-of-excellence … market strategy into practical plans, playbooks and deployment frameworks for strategic SME partner solutions.• Develop repeatable GTM models that support issuer launch, activation, engagement and scale across priority regions.• Maintain global GTM assets, sales narratives, launch guidance and implementation toolkits for regional teams.• Track progress against ecosystem growth priorities ...

Support Consultant Remote – UK | Full Time | Permanent An established and growing Microsoft Solutions Partner is looking for an experienced Microsoft Dynamics 365 Customer Engagement (CE) Support Consultant to join its Customer Services team. This is a fully remote opportunity supporting a growing international customer base across … technical teams, as well as third-party software providers, ensuring issues are investigated thoroughly and resolved within agreed SLAs. Key Responsibilities Respond to customer support queries via telephone, email and online support systems Investigate Dynamics 365 CE and Power Platform issues Manage support cases from initial enquiry through ...

role all about A NiCE AI Forward Deployed Engineer is a highly technical full-stack engineer responsible for designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio. This role sits at the intersection of software engineering, AI agent development, and customer … voice and digital channels. The AI Forward Deployed Engineer will design, prototype, and operationalize AI agents that integrate with enterprise systems and deliver scalable customer self-service experiences powered by intelligent virtual agents, knowledge management, and omnichannel engagement capabilities. This role requires deep technical expertise across full-stack ...

About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array … focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. ...

future of a market-leading product while working closely with customers, accountants, engineering teams, and senior stakeholders. You'll be the voice of the customer, the owner of the product vision, and a key driver of growth, innovation, and customer satisfaction. What will you be doing? As Product … Manager for KashFlow, you'll own the product roadmap from discovery through to delivery, balancing customer needs, commercial objectives, compliance requirements, and market opportunities. Key responsibilities include: Product Strategy & Roadmap Define and deliver the product vision and roadmap for KashFlow, aligned to the wider Accountancy division strategy. Build compelling ...

This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

accountable for maximising customer lifetime value through data-driven, personalised and orchestrated customer engagement for both P&O Cruises and Cunard. Reporting to the Chief Commercial Officer, the role is accountable for CRM strategy, customer data activation, lifecycle marketing and personalisation, ensuring the right message, offer … experience reaches the right customer at the right time across owned channels. The role plays a central leadership role in scaling Carnival UK's marketing technology ecosystem, notably Salesforce and Adobe Experience Platform, to enable a single, actionable view of the guest. Key Accountabilities: Lead and define ...

through partner-led routes to market. Crucially, the ideal candidate will arrive with a demonstrable network across the relevant partner ecosystem, enabling immediate engagement with key MSPs, platform partners and enterprise stakeholders. This individual will be comfortable operating in complex partner environments, opening strategic conversations and building momentum from … someone who enjoys working across ecosystems, building trusted relationships and shaping opportunities alongside partners, while maintaining the enterprise credibility required to influence large customer engagements. What You’ll Do: Acquire and develop strategic relationships across the MSP and CCaaS partner ecosystem, strengthening the company's position within the contact ...

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with … platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner ...

scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for successBuild and own the full ML pipeline — taking customers' raw data through transformation, model training, and activation, so that model decisions are delivered … personalize experiences for millions of end usersDrive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomesExtend product capabilities by developing features and tools that support the broader AI deployment team and scale what's possible across engagementsPartner with the Braze Product ...

scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success Build and own the full ML pipeline— taking customers' raw data through transformation, model training, and activation, so that model decisions … delivered to personalize experiences for millions of end users Drive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes Extend product capabilities by developing features and tools that support the broader AI deployment team and scale what's possible across engagements ...