226 to 250 of 755 Customer Experience Jobs in London

customers. They will drive the product strategy and roadmap, supporting cross-sell and growth across our portfolio, while working closely across Technology Practices, Customer Success & Growth, and Customer Experience and Managed Services. They are responsible for driving repeatability and scalability across existing and new products and services. … Develop and innovate network products and services that contribute to revenue growth and profitability, aligned to Claranet’s goals Ensure that products meet customer needs and address any issues or concerns that arise Contribute to the target of 70% of services being scalable, repeatable, and operationally supportable. Product development ...

life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers … held from our London office. What you’ll do at Figma: Lead and empower a diverse team of Solutions Consultants across London Participate in customer and prospect meetings alongside your team Assist in continual training and development, including mentorship, hiring, and career growth Work cross-functionally to help define ...

Opportunity A fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology. This is a strategic leadership role where you'll drive the activation of customer data across multiple … channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You'll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences. Key Responsibilities Lead and develop a high-performing Data Activation team. Drive ...

everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose … empowered to do your best work. Job Summary Responsible for leading Equinix’s relationship with strategic accounts that will include regional/global customer contacts. Works within a matrixed sales team environment to set regional/global strategy, achieve/surpass established sales goals, and address customer needs. ...

hands‐on individual contributor role. It is a mandate to shape strategy, build capability, and ensure machine learning directly influences revenue, margin, customer experience, and operational performance. The Opportunity You will define and execute a company‐wide data science and machine learning strategy, ensuring investment is tightly aligned … science function, establishing clear standards, prioritisation frameworks and performance metrics, and positioning machine learning as a long‐term strategic differentiator for the organisation. Skills & Experience Experience operating at scale where ML directly influences commercial performance A track record of building and leading high‐performing data science teams Strong ...

title: Data Analyst - Customer Success Location: Victoria (Hybrid - 2 days in office per week) Duration: 10 months Day Rate: £280 per day About the role We are looking for a highly motivated, self-driven Data Analyst to join a global Customer Success Data Science team based … into its core workflows. Beyond standard reporting, you will leverage Generative AI and automation to streamline data pipelines, uncover operational trends, and improve customer experience, digital adoption, and service delivery across international regions. Key Responsibilities Collaborate with engineering teams to develop robust SQL pipelines, improve data integrity ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based ...

Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week As Ebury continues to expand across new geographies, customer segments, and product verticals, robust and scalable Know Your Customer (KYC) and Know Your Business (KYB) capabilities are critical to enabling growth while … individuals, SMEs, and complex corporate structures. This role reports to the Head of Financial Crime Intelligence Product. What you’ll do Product Ownership Balance customer experience, growth, and risk trade-offs across onboarding and lifecycle of our clients. Define the strategy for KYC/KYB, ensuring alignment with ...

client is a global luxury retailer, looking for a Customer Data Platform (CDP) Manager to lead the development and optimization of their CDP implementation. The successful candidate will oversee the development and management of the CDP, bridging the gap between business stakeholders, technology teams, and vendors. The role centres … candidate will coordinate across business, technology and vendor teams to manage risk, drive adoption and establish governance frameworks, enabling scalable and compliant use of customer data across markets. Responsibilities: Oversee the development, management, and optimization of the Customer Data Platform (CDP) Collaborate with business stakeholders, technology teams ...

businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You’ll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based ...

stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class customer experience. The Senior Sales Associate manages increased complexity, scale, and senior-level engagement while remaining … focuses on: Supporting the AE in managing large, complex, and global customers Owning and driving high-value and complex commercial activities Engaging with senior customer stakeholders and internal leadership Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts This role is well-suited for a commercially ...

online revenue and trading performance, proactively assessing challenges and growth opportunities and taking appropriate action to optimise sales. Maintain ownership of website performance, using customer and trading data to inform decisions, enhance the online experience, continuously improve site functionality, and work closely with key teams to achieve commercial … gifting, accessories, and bags. Responsibilities of this ECommerce Trading Manager - Develop reporting and provide insights to improve trading performance. Own and optimise the online customer journey across all devices. Drive continuous site improvement through A/B testing and UX best practice. Manage product merchandising, taxonomy, and site navigation ...

Developer 6 month Fixed Term Contract Location: Hybrid (London) Shape the future of customer technology at Premium Credit Are you an experienced Dynamics 365 expert looking for a role where you can make a real impact? At Premium Credit, we are transforming how we deliver technology solutions … customers and colleagues. As a CRM Developer, you'll play a pivotal role in enhancing and evolving our Microsoft Dynamics 365 Customer Engagement platform, helping us deliver innovative solutions that improve customer experiences, streamline business processes, and support our ambitious growth plans. This is an exciting opportunity ...

stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class customer experience. The Senior Sales Associate manages increased complexity, scale, and senior-level engagement while remaining … focuses on: Supporting the AE in managing large, complex, and global customers Owning and driving high-value and complex commercial activities Engaging with senior customer stakeholders and internal leadership Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts This role is well-suited for a commercially ...

growth for ambitious businesses and leading brands.Customer understanding is more potent and drives greater value when insights go to work directly within marketing and experience priorities. To give our clients that advantage, we put an insights-driven operating system at the core of our design, go-to-market … digital experience solutions.Material clients make smarter growth choices because they can see clearly how and when to take the shots that count. Together, we connect consumer intelligence with customer demand generation to build lasting, profitable relationships.**About the Sr. Director, Client Partner Role**This role will be responsible ...

development model and work directly with customers to solve high-value problems Do you thrive in fast-moving environments where discovery, experimentation, and measurable customer impact are at the heart of every decision About the BusinessAt ICIS, our mission is to optimize the world's resources. We help companies … learn more about ICIS at https://www.icis.com/explore .About our TeamOur teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change ...

domain, you'll design the B2B and/or B2C systems that power M&S's international growth. Your focus will span direct-to-customer digital commerce, market-specific customer experiences, partner and franchise integrations, wholesale propositions, and the integration patterns that connect our platforms, partners and legacy … align dependencies, architectural decisions, risks and delivery plans. Assess emerging technologies, modernisation opportunities and architectural improvements that strengthen resilience, delivery pace, operational effectiveness and customer outcomes. Who You Are Your skills and experience will include: Proven experience as a Solution Architect or senior technology leader designing complex ...

Delivery Lead Senior Manager (CL6) London, Manchester Accenture Song - Data & AI We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy … GenAI solutions into production — RAG pipelines, agentic workflows, LLM-powered applications, or multimodal systems — not just designing or advising on them Deep hands-on experience with the full GenAI delivery stack: LLM APIs (OpenAI, Anthropic, Google, open-source), vector databases, embedding models, orchestration frameworks (LangChain, LangGraph, AutoGen, or equivalent ...

project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project Manager … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities to improve ...

play a defining role in one of the UK’s most significant infrastructure projects. You’ll help shape a national legacy that millions will experience for decades to come, as we deliver the third runway, improve passenger experience, stimulate jobs and opportunities across the UK, and strengthen … part in shaping thermal, electrical, potable water, foul water, and stormwater networks that support terminals, airfield assets, highways, structures, and the wider passenger experience across the expansion programme. Working within one of the most complex infrastructure environments globally, the role is responsible for delivering integrated, coordinated ...

means you’ll be joining a driven team, with big plans, at a genuinely exciting time for our business. Role Overview As a Senior Customer Success Manager , you will own the post-sale relationship with our most valuable accounts; complex organisations with multi-stakeholder buying committees, and sophisticated technical … with customers, building relationships across the levels of their business, challenging conventional thinking, and guiding organisations through significant changes in how they approach marketing, customer acquisition, and advocacy. This is not a remote-first, reactive role. It requires presence, gravitas, and the ability to navigate the complexity and politics ...

decisions are made quickly and good ideas become reality. This is a broad role that blends hands-on online trading with digital marketing and customer acquisition . One day you'll be analysing trading performance, optimising the customer journey and improving onsite conversion; the next … trading performance, driving revenue, margin and profitable online growth. Lead the day-to-day online trading strategy across multiple Shopify websites. Optimise onsite merchandising, customer journeys, conversion rates and average order value. Analyse trading performance, identifying opportunities to improve sales, profitability and customer engagement. Work closely with Buying ...

Associates will manage transactional sales activity, support renewals, and contribute to overall account growth. The role plays a key part in delivering an excellent customer experience while ensuring opportunities are proactively identified, progressed, and closed. This is an excellent opportunity for someone early in their sales career … passionate about customer engagement, commercial growth, and developing enterprise sales skills within the telecoms industry. What you will do Partner with the Account Executive (AE) to support the management and growth of assigned strategic accounts. Act as a day-to-day contact for transactional sales activities within assigned customers. ...

Manager London, Hybrid Salary up to £50,000 This is an opportunity to join a growing digital optimisation business where experimentation, analytics, and customer insight sit at the heart of decision-making. You'll play a key role in shaping testing strategies, improving digital experiences, and driving measurable results … diverse client portfolio. The Company They are a specialist digital consultancy that helps organisations improve online performance through experimentation, digital analytics, and customer insight. Working across websites, applications, and digital customer journeys, they use data-led recommendations to improve user experience and conversion performance. They have built ...

contribute exceptional engineering expertise, identify opportunities to improve user experiences, champion attention to detail, resolve bugs, improve application performance and iterate rapidly based on customer needs. This is an opportunity to take ownership, thrive in a fast-paced environment and help shape the future of one of the most … where you can have an impact and do the best work of your career, you’ve just found it What we’re looking for? Experience developing mobile applications that delight users and deliver excellent customer experiences Proven experience shipping one or more applications to the Apple ...