551 to 575 of 937 Customer Experience Jobs in London

function has been recognised as a strategic area for the business, with the capacity to significantly impact key metrics: conversion rates, cost reduction, compliance, customer satisfaction and retention. The Senior Payments Manager at loveholidays will report into the Head of Payments and will have the opportunity to influence … improving terms and conditions and ensuring they are able to offer us the products, features and services we need so we continue to meet customer needs across markets and across the different payments touch points: New, as part of the checkout journey Scheduled, between having booked and travel, when ...

help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation … capable of going deep on particular topics and demonstrating breadth of knowledge to solve almost any problem. You possess strong Python skills and practical experience operationalising models using frameworks like Scikit-learn, TensorFlow, or PyTorch. You are an expert in at least one major Cloud Solution Provider (e.g., Azure ...

execute and document processes for the deployment (or adoption) of new technology onto the charging infrastructure network as required Understand and develop the consumer experience at charging infrastructure sites, ensuring drivers can charge as confidently on sites with new or adopted technology as they would on our more established … risks and challenges clearly to the wider Networks team, so projects stay on time and to a high standard Always prioritise safety and the customer experience About You At Believ, we are building a culture that attracts and retains the best talent. We are a dedicated, high-performing ...

domain. Challenge business stakeholders on process inefficiencies, legacy workarounds and non-standard requirements. Drive process harmonization across geographies. Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. Promote adoption of SAP standard capabilities and industry best practices. Together with our S/… business, IT, business integrator, and systems integrator for the S2P workstream. Facilitate cross-functional alignment across workstreams. What You’ll Bring 12+ years of experience in SAP Sales and Distribution and Source to Pay processes with a strong focus on SAP S/4HANA. Proven experience supporting multi ...

scale retail transformation . This organisation partners with many of the worlds best-known retail brands, delivering modern, enterprise-grade architectures across the full customer and supply-chain lifecycle. Youll work on major programmes spanning eCommerce , payments , loyalty , ERP , order management (OMS) , booking & reservations , point of sale (POS) , buying … shaping. What youll do: Lead end-to-end solution design for high-profile, enterprise scale retail clients, shaping application architectures that underpin millions of customer interactions. Work closely with product, engineering, and business teams to define scalable, secure, and future-proof solutions. Act as a trusted advisor, guiding clients ...

scale retail transformation . This organisation partners with many of the worlds best-known retail brands, delivering modern, enterprise-grade architectures across the full customer and supply-chain lifecycle. Youll work on major programmes spanning eCommerce , payments , loyalty , ERP , order management (OMS) , booking & reservations , point of sale (POS) , buying … shaping. What youll do: Lead end-to-end solution design for high-profile, enterprise scale retail clients, shaping application architectures that underpin millions of customer interactions. Work closely with product, engineering, and business teams to define scalable, secure, and future-proof solutions. Act as a trusted advisor, guiding clients ...

having handled over $50 billion in volume since 2010. We're upending sports betting with the fairest prices, the best technology, and a superior customer experience, powered by attracting great people and building a high-performance environment where they thrive. We're looking for an atypical candidate with … strong regulated-business experience to support our growing CFTC business. The TeamSecurity sits within Infrastructure and Engineering, protecting the distributed, real-time systems behind our trading engine. The team's remit spans our core products and our DCM/DCO entities, with a real regulatory dimension to the work ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products … looking for a Senior Product Designer who thrives at the intersection of usability and design strategy. You'll lead design projects for both our customer-facing app and internal tools used by our operations and commercial teams, ensuring seamless and scalable experiences across the board. You'll work closely ...

days in London This is a fantastic opportunity to join a high-growth InsurTech where you'll take ownership of building customer-facing products from day one across multiple insurance lines. THE COMPANY: This B-Corp certified InsureTech business places sustainability, fairness, and customer experience … everything they build, and are now looking for their next Junior Software Engineer. THE ROLE: You will take ownership of building and shipping customer-facing products . Key responsibilities include: Building and launching production features Contributing to new product launches , partner integrations, and platform improvements Owning work ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. Plan ...

built the workcell platform our labs run on. Our four co-founders are Mostafa ElSayed (CEO and founder of Automata), Oli Hoy (formerly VP Customer Experience at Automata), Alexey Morgunov (AI Scientist co-founder, leading the intelligence software product), and a founding biology lead joining shortly. … have used them in anger rather than read about them in posts. MUST HAVE Five or more years of professional software engineering experience. Direct experience putting LLMs, foundation models, or agentic systems into production at scale. Working comfort with the LLM harness layer: token economics, retrieval, evaluation, structured output ...

1000+ employees aligned to the region. You will proactively acquire new prospects and drive Talkdesk’s offerings through solution-based selling, bringing passion for customer experience to our rocketship growth. Experience selling to C-suite and large corporate accounts is essential. #J-18808-Ljbffr ...

cloud-native services, event-driven architectures powered by Kafka, and data platforms that support critical business decisions across retail, digital, supply chain and customer experience. As a Staff Engineer – Data Engineering , you'll play a pivotal role in shaping the technical direction of our data platforms and products. … monitoring, alerting, incident learning and continuous improvement. Ensure data governance, security, GDPR and PII considerations are embedded into solution design from the outset. Significant experience designing, building and operating modern data platforms and data engineering solutions at scale. Strong expertise in batch, streaming and event-driven architectures, including hands ...

about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed & hybrid platforms. Responsibilities Create outstanding customer experience, and help developers write better code faster Troubleshoot complex distributed systems running on both bare metal and hypervisors Participate in code reviews … evaluate and improve our own delivery processes within the team Evolve critical, foundational systems to provide next generation features at scale Minimum Qualifications Advanced experience with programming languages (Go, Python, Ruby, Bash) and a passion for designing and building reliable systems Strong sense of ownership and integrity demonstrated through ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. Its an incredibly exciting time to work in energy. Join us on our mission … energy system to make power cheaper, greener and better for people around the world. Our tech platform is already licensed to support 60 million customer accounts in 17 countries, and we aim to serve 100 million globally by 2027. Our technology team has grown extremely quickly as a result. ...

I. Specifically, we are looking for a leader who is experienced with selling and delivering digital transformations encompassing our core offerings of Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence and Digital Application and Maintenance Operations (DAMO). You will be inheriting … well as client relationship management, account strategy and planning, joint delivery governance and project reviews. This includes e.g. Understand the industry context, the customer problem and define mutual value Develop and execute on key account plans and overall go-to-market Acquire and nurture senior client relationships on strategic ...

future of businesses of all sizes use technology to connect with customers, employees and partners. As an Enterprise Account Executive focused on new customer acquisition for enterprise Life, Pensions, and Insurance (LPI) accounts, you will grow Google Cloud by acquiring new logos and securing the foundational workloads to accelerate … understanding of new customers' critical challenges and aligning them with Google Cloud's portfolio of solutions. You will lead the sales process, from initiating customer conversations to orchestrating internal and external teams to deliver business commitments and increased consumption. You will be a strategic partner to customers, leveraging consultative ...

efficiency to complex device supply chains. As Service Delivery Manager , you’ll play a key role in ensuring the successful operational delivery of customer programmes. Working closely with the Operations Director and cross-functional internal teams, you’ll help drive actions forward and ensure customers receive a consistently high … level of service. Key responsibilities include: • Managing customer tickets and operational requests • Tracking action plans and ensuring deliverables are completed • Preparing reporting packs and customer updates • Supporting QBRs and MBRs • Coordinating across internal teams to drive operational performance • Building strong relationships and ensuring a positive customer experience ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … delivery. Potentially managing a squad (team) as well. What you’ll bring to the party: You’ll be a strong fit if you have experience leading engineering teams across multiple squads, teams or product areas in a complex product environment. A collaborative product and engineering mindset: you care about ...

elevate the Preply brand within our global tutor community. This is a long term brand building role focused on shaping how tutors perceive, experience, and advocate for Preply. You will define the narrative for our tutor audience and lead high impact initiatives that strengthen trust, pride, and professional identity … Partner directly with Supply/Tutor Success teams on major narrative moments and strategic bets. What you need to succeed 10 + years of experience in brand comms aimed at partner marketing in a fast paced/tech environment Excellent written and verbal communication skills with a sharp ...

responsible for driving growth, product adoption, and stakeholder management within your portfolio, with the goal of building true business partnerships. You will leverage data, customer feedback, and your SaaS expertise to create value at the enterprise level. What you'll doAct as the main point of contact … mitigate risks earlyBuild strong, trusted relationships with C-level and operational stakeholders, positioning Lightspeed as a long-term strategic partnerCollaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver an excellent customer experienceCollect customer feedback and proactively share it with relevant teams to identify ...

product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment … overall company and regional goals. Plan, execute, and manage regional events such as trade shows, webinars, and in-person activations, aligning them with local customer needs and sales opportunities. Create, coordinate, and monitor multi-channel marketing campaigns, including digital, events, partner marketing, email, PR and social media, ensuring they ...

Company DescriptionWe Elevate. Digitally. SQLI is a European leader in digital transformation and customer experience, helping major international brands drive growth through technology. From strategy to implementation, we design and deliver high-performance architectures and engaging digital experiences by combining advanced technologies, proven methodologies, and deep technical expertise. … conducting in-depth analyses of complex needs and proposing strategic solutions grounded in benchmarks, evidence, and operational reality. Drawing on AI expertise and consulting experience, you enrich recommendations, challenge stakeholders to think harder about the problems worth solving, and guide teams through the change that AI adoption demands. ...

consumer initiatives. Working closely with brand, commercial, IT, and agency partners, you'll drive digital excellence through the delivery of impactful campaigns, optimisation of customer journeys, website performance improvements, and data-led decision making. Key Responsibilities Partner with brand teams to plan and deliver digital marketing campaigns across … email, and digital channels. Manage and optimise digital platforms including Adobe Experience Manager (AEM) and related commerce technologies. Support CRM strategy, audience segmentation, customer journeys, and email marketing execution through Salesforce Marketing Cloud . Analyse campaign and website performance using Google Analytics , providing actionable insights and recommendations. Support ...

play a vital part in shaping and optimizing how we work and collaborate through Microsoft 365, modern device management platforms, collaboration tools, and digital experience monitoring technologies. As a member of our small, multi-skilled IT team, you will have the opportunity to work across a broad modern workplace … seamless employee experience. This is a high-impact, hands-on role that is perfect for someone who is passionate about collaboration technologies, user experience, and modern device management. What you'll be doing Google Workspace Administration: Manage and optimise our Google Workspace environment, including user management, access controls, security ...