601 to 625 of 927 Customer Experience Jobs in London

Manager to lead the day‐to‐day delivery and continuous improvement of IT services across the organisation. They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals. This is a hands‐on role, combining operational discipline and stakeholder engagement. #J-18808-Ljbffr ...

goals, and build high-performing teams across locations in a fast-paced, hybrid environment. You will champion agile delivery and DevSecOps, ensuring a superior customer experience and scalable, reliable platforms. This role offers excellent pay, bonus potential, and Vodafone benefits. #J-18808-Ljbffr ...

Offer £80-110k and comprehensive benefits package Hybrid working model Real opportunities for progression as the business scales The chance to influence both customer experience and product development A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer ...

PUDO) networks, third-party locker networks, and JDL's own locker network. The role ensures all OOH solutions work together to deliver a seamless customer experience while improving last-mile efficiency, reducing delivery costs, and supporting JDL's long-term logistics strategy. Key Responsibilities Strategic Leadership Develop … execute the European OOH strategy across all markets. Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings. Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency. PUDO Network Own the European PUDO strategy and roadmap. ...

reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer … grow the function as the company grows. Key responsibilities Commercial contracting Draft, negotiate and manage the full range of B2B agreements — customer, channel, distribution, partnership, procurement and supplier contracts — including pricing, service levels, warranties, liability, IP and termination. Support tenders, RFPs and major commercial negotiations with practical, deal-focused ...

Digital team as a Associate Product Owner (Website Product Owner), playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … play a key role in the ongoing development and optimisation of Fenwick's website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements ...

agent-to-system orchestration. The role will help transform existing enterprise APIs and integrations into trusted, reusable, agent-ready assets that support automation, productivity, customer experience, and operational intelligence. As a member of the Integration leadership team, this manager will own the AI Enablement Integration portfolio, lead … agent-to-system orchestration Agent-ready API products, reusable integration assets, and governed API catalogs AI-enabled integration patterns across Salesforce, Data, ERP, customer, operational, and platform domains Observability, policy enforcement, auditability, and compliance for AI-driven integration flows The manager will oversee a broad portfolio of APIs, connectors ...

work closely with engineers, data scientists and product partners to productionise machine learning at scale. Our mission is to continuously improve the customer experience through thoughtful, responsible and high‐impact use of machine learning. What you'll be doingWorking as part of an agile, cross‐functional team … build and improve algorithms used in areas such as pricing and customer targetingCollaborating with scientists and engineers to implement and deploy machine learning solutions at scale, supporting hundreds of millions of products and customersDeploying and maintaining both batch and real‐time machine learning models in production environmentsImproving and evolving ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting ...

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

growth of SCC's Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation. The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior stakeholders across enterprise and public sector customers. Key responsibilities: Develop … against agreed revenue and gross margin targets. Engage CIO, IT and business stakeholders to understand priorities and shape value-led solutions. Lead discovery conversations, customer workshops, business cases and executive presentations. Act as SCC's ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD ...

winning company driving change in the parking industry and reimagining urban mobility. Our platform automates parking operations end-to-end enforcement, payments, signage, and customer experience for landowners, operators, and local authorities, replacing manual, paper-based processes with software. Our mission is simple but powerful: to transform parking … into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte's Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we're scaling rapidly. Role Overview ...

working across: Platform consolidation & system migration Technology modernisation & integration Agentic AI & intelligent workflows Digital & business transformation AI governance Target Operating Model transformation Service design & customer experience You'll bring these workstreams together into a coherent roadmap, ensuring complex technology change delivers meaningful business outcomes. Why this role … delivery teams Help embed AI into the organisation Create the foundations for an AI-first business We're looking for a Programme Manager with experience delivering complex technology transformation - particularly system migration, platform consolidation, integration or large-scale technology change . Experience in AI, automation, digital transformation ...

executive stakeholders. Act as a trusted advisor, helping clients prioritise initiatives and define measurable business outcomes. Work closely with underwriting, claims, pricing, risk, and customer operations teams. Drive adoption of AI and analytics solutions through effective stakeholder management and communication. Solution Development (40%) Design and develop predictive, machine learning … architects to operationalise solutions. Ensure solutions follow Responsible AI, governance, and security best practices. Support deployment, monitoring, and continuous improvement of models. Required Experience 10+ years of experience in Data Science, AI, Machine Learning, or Advanced Analytics. Demonstrable experience working within the Insurance industry. Strong understanding ...

traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon … products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team CultureIn Amazon Security, it's in our nature to learn ...

most strategic product areas at Teya, and you’ll be one of the leading voices shaping its vision, design language, and customer experience - while helping grow a small, ambitious design team and the culture around it. What you will do Define and drive the vision for Teya … design culture at Teya by raising the quality bar and mentoring others to do their best work. Your Story You have 8+ years of experience in Product Design, with at least 3 years leading work in complex or regulated environments such as fintech or banking. You’re confident ...

improving conversion rates, and turning traffic into profitable sales. The ideal candidate will bring deep expertise in ecommerce optimisation, performance marketing, data usage, and customer insight to drive measurable improvements while delivering a seamless customer experience across channels. #J-18808-Ljbffr ...

Software Dev Engineer, Amazon Security Automation Job ID: 10498444 | Amazon UK Services Ltd. At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. … offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. The NextGen Security Automation team is looking for a skilled and driven Software Development Engineer ...

product lines in a B2B SaaS environment. You will lead the marketing organization, report to the CEO, and partner with Product, Sales, RevOps and Customer Experience to turn strategy into pipeline and revenue. This is a hands-on, player-coach role focused on AI-enabled workflows, brand ...

seeking an Engagement Manager in the United Kingdom to own adoption across 15–20 mid-markets corporate clients. You will lead post-sale customer experience, onboarding, adoption, and long-term value realization, coordinating cross-functional teams and guiding senior stakeholders through complex change. You will design tailored adoption ...

market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK's leading fixed and mobile networks. ...

will build and lead a high-performance sales team, foster a competitive, diverse culture, and partner with cross-functional teams to deliver a seamless customer experience. The role reports to the Chief Revenue Officer and expects strategic stakeholder influence and data-driven decision making. #J-18808-Ljbffr ...

London-based for ad hoc meets)Work directly with a Silicon Valley founder and product-obsessed teamReal ownership over product direction, design system, and customer experienceKey InformationJob Title: Founding UX DesignerLocation: London (Hybrid)Work Policy: Flexible; in-person meet-ups preferredSalary: Competitive + EquityBenefits: Flexible working, startup environment, strong ...

action? Follow us on Instagram @zopalifeThe teamOur Web Engineering team sits at the heart of Zopa, building the web experiences that power customer acquisition, customer servicing and the internal tools our teams rely on. Working closely with Product, Design, Marketing and Backend teams, we create fast, scalable … software development lifecycle, from technical design and implementation through to performance optimisation, experimentation and continuous improvement. A day in the life: Build and enhance customer-facing and internal web applications using Next.js, React, TypeScript and GraphQL, delivering features across multiple products and business areas. Collaborate with Product, Design, Marketing ...