576 to 600 of 937 Customer Experience Jobs in London

Director - Professional Services

Location
Greater London, England, United Kingdom
Applied AI to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions that help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of highly regulated industries, we see immense opportunity for meaningful innovation … experimental pilots into a sustained enterprise-wide advantage. Faculty is uniquely placed to help, combining deep technical expertise in agentic AI with hard-won experience delivering transformation in complex, regulated environments. We’re looking for a Director to build and lead our Professional Services practice. You will shape ...

Account Director

Location
Greater London, England, United Kingdom
Market team of BDRs, Solution Consultants, Marketing experts, and executive sponsors, plus a network of high-performing peers. While BlackLine has a strong, referenceable customer base globally, UKI is a key growth market with significant greenfield opportunity. You will be selling in an unsaturated region, allowing you to focus … their critical business initiatives,* Build and lead virtual teams, orchestrating Subject Matter Experts, Partners, internal stakeholders, and executive buyers to deliver a world-class customer experience and drive deals forward.* Translate your strategic activities into a predictable sales pipeline, consistently delivering on revenue targets and quota attainment ...

Machine Learning Engineer

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£700 - £750 per day
Fully remote 6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation … ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. We're looking for individuals with: Experience: Proven background as a Machine Learning Engineer. Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib). Data transformation & manipulation : experience ...

Head of Banking

Location
Greater London, England, United Kingdom
help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for meaningful innovation … role Banking is entering a period of profound reinvention. Across retail, commercial and corporate banking, leaders are under pressure to improve productivity, modernise customer journeys, strengthen risk management, and turn AI from a series of pilots into enterprise-wide advantage. the company is uniquely placed to help. We combine ...

Principle Product Manager

Hiring Organisation
Trust In SODA
Location
City of London, London, United Kingdom
management role. You'll be trusted to identify opportunities, challenge assumptions, influence strategic direction and build products that deliver meaningful commercial outcomes. Whether your experience is launching entirely new products or scaling established platforms, you'll have the freedom to own major initiatives from early discovery through to market … working. Serving enterprise organisations across multiple industries, the business has built a strong reputation for helping customers make better, data-informed decisions. As customer expectations evolve, the organisation is investing heavily in intelligent automation, advanced analytics and AI-driven experiences that simplify complex workflows and unlock new commercial opportunities. ...

Senior Project Manager – EU Scale & Product Certification

Hiring Organisation
MICHELIN Connected Fleet
Location
City of London, London, United Kingdom
looking regulatory roadmap across the 12 countries in which Michelin Connected Fleet operates Quality & Cross‐Functional Coordination Act as the primary entry point for Customer Experience & Services (CxS) Quality, ensuring issues are correctly analysed, prioritised and addressed Work closely with Quality leadership and key stakeholders to connect quality … scalability and risk Provide regular, structured updates to senior leadership on progress, risks, and mitigation plans TO BE SUCCESSFUL YOU WILL LIKELY HAVE: Extensive experience in regulated technology or industrial environments (mobility, automotive, telematics, IoT or similar) Strong track record managing product certification, homologation or regulatory compliance across multiple ...

Product Engineer London

Location
Greater London, England, United Kingdom
Build the data-dense views at the heart of the product: entity graphs, intercompany flows, compliance status, documentation. Keep a keen eye on the customer experience, proactively raise issues and deploy fixes. Ship quickly, and set the bar for what "shipped" means here. Requirements for the role 3+ … Demonstrable UI craft. You notice spacing, hierarchy, motion and empty states, and you care when they're wrong. Show us something you've built. Experience presenting complex or data-heavy information clearly: dashboards, graphs, tables, workflows, editors. Comfortable across the stack. You can write the API and the migration ...

AI Revenue Operations Manager

Location
Greater London, England, United Kingdom
patients can reach an 01 Health-affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98 customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist US expansion live … process yourself Strong systems thinker – you can see how a HubSpot change ripples through to a forecast, a comp plan and a customer experience You're energised by being embedded with the commercial team in the office, not shipping tools from a distance. Comfortable in SQL . ...

Senior Technical Product Manager | Corporate

Hiring Organisation
Betty
Location
City of London, London, United Kingdom
third-party studio integrating with our systems. Our Values We are honest - we value honesty in all aspects Bring the Olives - we offer premium customer experience Think Big - we believe in always striving for more Key Responsibilities: Own the product roadmap for a multi-market LiveOps platform, balancing … translate business needs into clear technical requirements. Represent initiatives in leadership and steering committee reviews, reporting progress to the Group CPO. Requirements: Proven experience as a Technical Product Manager or Product Manager working closely with backend/platform engineering teams Experience with iGaming, casino, sports betting, or another ...

QE Governance Lead

Hiring Organisation
Expleo UK LTD
Location
London, United Kingdom
Employment Type
Contract
Maintain alignment across Agile, Product-led, Hybrid, and traditional delivery models. Own Quality Engineering strategy and governance across a diverse technology landscape, including: Digital Customer Experience Platforms Low-Code Development Platforms Enterprise Business Applications CRM and Business Process Platforms Data & Analytics Solutions Cloud-Based Platforms and Services ...

QE Governance Lead

Hiring Organisation
Expleo Group
Location
London, United Kingdom
Employment Type
Permanent
Maintain alignment across Agile, Product-led, Hybrid, and traditional delivery models. Own Quality Engineering strategy and governance across a diverse technology landscape, including: Digital Customer Experience Platforms Low-Code Development Platforms Enterprise Business Applications CRM and Business Process Platforms Data & Analytics Solutions Cloud-Based Platforms and Services ...

Senior Data Analyst: Marketing Analytics & AI Insights

Location
Greater London, England, United Kingdom
Google BigQuery, surfacing campaign uplift, market share and retailer investment impact. You will collaborate with multi-market teams, build digital personas with GWI, analyse customer journeys, and translate complex questions into actionable recommendations for stakeholders. #J-18808-Ljbffr ...

Senior Account Executive

Location
Greater London, England, United Kingdom
manually keying data all day. Instead of generic, one‐way dunning emails, the AI runs personalised, two‐way conversations that feel human to the customer but run 24/7 in the background. Why buyers are interested CFOs and finance leaders are being pushed to: Unlock cash – late payment … capital and growth plans. Cut manual cost – AR teams are drowning in repetitive queries and chasing; hiring more headcount is expensive and slow. Improve customer experience – blunt, aggressive collections can damage relationships; buyers want a smarter, more professional approach. The AI agents help them: Get paid faster ...

Future Sales Engineer Opportunities at Salesloft

Hiring Organisation
SalesLoft
Location
London, UK
Employment Type
Full-time
advising on sales strategy. What we look for in a Senior Sales Engineer: We're always excited to meet folks who are results-oriented, customer-focused individuals who possess the skillset to develop C-level executive customer relationships and who have a strong ability to build trust with … technical and non-technical audiences. On a day-to-day basis, you will be responsible for delivering a compelling point of view to executive customer audiences, completing deep business and technical discovery, driving technical solution mapping and demonstrations, and executing on technical validation and proof of concept exercises. ...

Head of Service Management

Hiring Organisation
Capgemini
Location
Greater London, United Kingdom
Employment Type
Full Time
operate a cloud-first, Agile delivery model, leveraging global delivery capabilities and deep technology expertise. You will work closely with colleagues across Service Management, Customer Experience, Cloud and Custom Apps development, Engagement and Domain expertise, and other business lines, as well as global counterparts, to deliver integrated … delivery models, and enhance client outcomes Strengthen partnerships across the ecosystem, including internal practices and external partners, to deliver integrated solutions Your skills and experience You are: An experienced leader of Service Management/AMS/Run functions within a consulting or technology services organisation Passionate about delivery excellence ...

Service Desk Supervisor (6 Month FTC)

Hiring Organisation
Larbey Evans
Location
London, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £70,000 per annum
completed accurately and within agreed timescales Ensure leaver processes are actioned promptly to maintain security and compliance Identify opportunities to improve support processes and customer experience Service Desk Supervisor – What We’re Looking For: Previous experience supervising an IT Service Desk, ideally within a law firm environment … Strong understanding of IT Service Management principles Experience working with SLA and KPI driven environments Proven ability to lead, coach, and motivate technical support teams Experience managing ticket queues, joiner, mover and leaver processes ...

iOS Engineer (Customer & Marketing)

Hiring Organisation
ASOS
Location
London, UK
Employment Type
Full-time
Talent team know if you need any reasonable adjustments throughout the recruitment process Job DescriptionWe're looking for an iOS Engineer to join our Customer Experience team and help continue the success of our iPhone and iPad apps. This role is about delivering high‐quality, thoughtfully built experiences … modern iOS technologies including the latest versions of Swift. You'll be contributing to a mature, well‐supported platform where quality, reliability and user experience matter. What you'll be doingDelivering high‐quality features and improvements, following iOS best practices and platform guidelinesWorking closely with designers to implement clear ...

Principal Product Engineer

Hiring Organisation
Zapp
Location
London, UK
Employment Type
Full-time
About ZappZapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting … customers. We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch. ...

Senior Scala Engineer - MUST HAVE SC CLEARANCE - London and remote - 6 months+

Hiring Organisation
Octopus Computer Associates
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP Daily
with past suspicious or fraudulent activity. Collaboration with other data product and Front End product teams will form the core of creating a frictionless customer experience to exploit the digital audit data that CIP holds. Insights from Attribute Reputation are crucial for services, and the team is pioneering … involves: Help design a future vision for our Att Rep services, including consolidation, to allow us to provide a consistent and easy to use experience for users. Consideration for delivering high-volume, high-availability and low-latency services Improvement of our existing services Reducing our maintenance efforts through incremental ...

Senior Scala Engineer CGEMJP

Hiring Organisation
Experis IT
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 590 - 637 Daily
with past suspicious or fraudulent activity. Collaboration with other data product and Front End product teams will form the core of creating a frictionless customer experience to exploit the digital audit data that CIP holds. Insights from Attribute Reputation are crucial for the company's services … involves: Help design a future vision for our Att Rep services, including consolidation, to allow us to provide a consistent and easy to use experience for users. Consideration for delivering high-volume, high-availability and low-latency services Improvement of our existing services Reducing our maintenance efforts through incremental ...

Senior Scala Engineer CGEMJP00355784

Hiring Organisation
Experis
Location
West End, London, Stratford and New Town, United Kingdom
Employment Type
Contract
Contract Rate
£590 - £637/day
with past suspicious or fraudulent activity. Collaboration with other data product and front-end product teams will form the core of creating a frictionless customer experience to exploit the digital audit data that CIP holds. Insights from Attribute Reputation are crucial for the company's services … involves: Help design a future vision for our Att Rep services, including consolidation, to allow us to provide a consistent and easy to use experience for users. Consideration for delivering high-volume, high-availability and low-latency services Improvement of our existing services Reducing our maintenance efforts through incremental ...

Director - Professional Services

Hiring Organisation
Faculty
Location
London, UK
Employment Type
Full-time
Applied AI to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions that help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of highly regulated industries, we see immense opportunity for meaningful innovation … experimental pilots into a sustained enterprise-wide advantage. Faculty is uniquely placed to help, combining deep technical expertise in agentic AI with hard-won experience delivering transformation in complex, regulated environments. We're looking for a Director to build and lead our Professional Services practice. You will shape ...

Account-Based Marketing Mgr, (12 month FTC), AWS Industry Marketing

Location
Greater London, England, United Kingdom
through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of account-specific ABM programs, working backwards from customer needs to create data-driven, multi-channel campaigns, events, and executive programs that accelerate pipeline and revenue growth. This role requires project management skills … unlock their cloud potential. We shape AWS's industry perception through compelling narratives that demonstrate our leadership in AI and transformative solutions, while driving customer growth across our vast service portfolio. Our team delivers personalized, connected experiences that foster AWS adoption across diverse industries, continuously adapting our strategy ...

Audio Visual Commissioning Engineer

Hiring Organisation
Alecto Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum Negotiable and Dependent on experien
most impressive residential automation projects in the market, delivering high-end smart home solutions while helping to maintain exceptional installation standards and customer satisfaction. The business promotes from within, values technical excellence, and offers genuine long-term career progression into senior management. The Role As Audio Visual Programming & Commissioning … bridge between installation teams and the client, you'll ensure every system performs flawlessly before handover while maintaining the highest standards of quality and customer experience. Your responsibilities will include: Programming, testing and commissioning Control4 and Lutron systems Final system configuration and optimisation across residential projects Diagnosing and resolving ...

PMO Manager

Location
Greater London, England, United Kingdom
single, trusted reporting layer that executives and station leaders actually use. Lead or oversee delivery of technology and systems rollouts — track-and-trace and customer‐visibility tools, quoting and pricing automation, quality and compliance systems, and warehouse technology. Ensure rollouts are adopted, not just deployed — with training, change management …/APAC regional operating model. Partner with operations on service‐improvement and continuous‐improvement (Lean/Six Sigma) programmes that raise reliability and the customer experience. Reporting, Controls & Risk Produce accurate, timely portfolio dashboards for the executive team, the Board and investors. Implement robust project controls across scope, schedule ...