151 to 175 of 199 Customer Experience Jobs in the North West

remotely. • Diagnose and resolve hardware, software, Microsoft 365, networking and infrastructure issues. • Manage incidents and service requests through the IT Service Desk, ensuring excellent customer service and timely resolution. • Administer user accounts, permissions and security groups within Active Directory and Microsoft Entra ID (Azure AD). • Support Microsoft … helping to enhance the reliability, security and performance of the IT environment. About You We're looking for someone with at least 12 months' experience in an IT Support, Service Desk or IT Technician role who enjoys solving technical problems and providing an excellent customer experience. ...

Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. The Role: You’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise ...

break boundaries; to power and empower those who want more. Role OverviewThe CRM & Loyalty Manager is responsible for owning and optimising the full customer lifecycle across CRM channels for Myprotein within THG Nutrition, driving retention, repeat purchase, and lifetime value through data-led, multi-channel marketing at scale.Key ResponsibilitiesLifecycle … Ownership Own the end-to-end CRM customer lifecycle across acquisition, onboarding, retention and reactivation, defining key lifecycle moments that enhance engagement and customer experience.Optimise CRM journeys across web and app using personalised communications, segmentation and engagement strategies to drive loyalty, repeat purchase behaviour and customer lifetime ...

opportunity Our Creatio practice is a vital part of our wider Deloitte Digital community, bringing together diverse skills to deliver exceptional digital transformations and customer experiences. In this role, you will work with outstanding digital talent across disciplines to imagine, deliver, and run forward-thinking, business-focused, and experience … create cutting-edge solutions.Learn from and be mentored by senior team members, continuously developing your Creatio skills and knowledgeConnect to your skills and professional experience We seek collaborative problem-solvers eager to learn from diverse perspectives. We value initiative, strong communication skills, and a commitment to maintaining our high ...

decision-making by delivering timely, accurate and actionable insights. You will design, develop and maintain reports, dashboards and visualisations that provide meaningful analysis of customer contact trends and categories, leveraging tools such as Amazon Connect Customer, Tableau and Power BI to drive business performance and enhance the customer experience.To be successful in this role, you will need the following:Proven experience designing and developing comprehensive reports and dashboards using Tableau, Power BI, Snowflake and Databricks, applying data visualisation best practices to ensure clarity, accuracy and accessibility.Strong understanding of data structures, relationships and cardinality, with the ability ...

Lead Appian Development ConsultantWhy Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.The opportunityAt Valtech, you’ll find … continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.The Role:As Lead Appian Consultant, you'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact … enabling us to further realize our potential through global expertise. Our core ambition remains market leadership through advanced technology, outstanding people, and an exceptional customer experience. To help fuel that growth, we need a Principal Technical & Complex Claims Leader to join our Claims UK team to help us build ...

Bells infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty. Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment. Experience designing, delivering and supporting … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

Senior Appian Development ConsultantWhy Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.The opportunityAt Valtech, you’ll find … continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.The Role:You'll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers and consultants, helping enterprise organisations ...

their team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences Start Date: ASAP End Date: 23/12/2026 Location: Crewe - Pyms Lane Working Pattern: Full Time Job Purpose To create, maintain … Support knowledge sharing, process documentation, and training activities. Collaborate effectively within a fast-paced programme environment to ensure successful delivery of objectives. Key Skills & Experience Essential Significant experience creating and maintaining CAD structures within a PLM environment. Strong Teamcenter Active Workspace experience (Siemens Teamcenter). Proven Bills ...

their team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences Start Date: ASAP End Date: 23/12/2026 Location: Crewe - Pyms Lane Working Pattern: Full Time Job Purpose To create, maintain … Support knowledge sharing, process documentation, and training activities. Collaborate effectively within a fast-paced programme environment to ensure successful delivery of objectives. Key Skills & Experience Essential Significant experience creating and maintaining CAD structures within a PLM environment. Strong Teamcenter Active Workspace experience (Siemens Teamcenter). Proven Bills ...

Manchester (Hybrid – 3x Days a Week in Office) If you're passionate about product analytics, experimentation, and using statistics to shape the experience of millions of users, this is an opportunity to join one of the UK's leading digital product teams! The Company A market-leading digital business … products used by millions of customers every month. The Role Joining the Growth Engineering team, you'll use product analytics and experimentation to improve customer experiences, optimise conversion journeys and deliver smarter personalisation. You'll: Lead product analytics projects from problem definition through to recommendation Design, analyse and evaluate ...

Bell’s infrastructure services, while supporting and enabling the business to achieve its regulatory requirements, including Consumer Duty.Competence and Knowledge Competence Strong experience in an Infrastructure Engineer or similar technical role, preferably gained in a Financial Services, regulated or business-critical technology environment.Experience designing, delivering and supporting production infrastructure … dependencies between infrastructure technologies, applications, networks, identity, security and operational processes. Ability to troubleshoot complex technical issues and support timely incident and problem resolution. Experience producing technical documentation, implementation plans, support handover material and standards documentation. Experience working within change control, operational governance and service management processes. Strong ...

technical leaders within our engineering community, helping shape how software is designed, built and operated across a broad portfolio of customer-facing products. Working closely with Engineering Managers, Architects, Product teams and Engineers, you'll help define technical direction, influence technology choices and raise engineering standards across the organisation. … experiences delivered to millions of Very customers. About the role You'll play a leading role in helping our engineering teams deliver exceptional customer experiences by: Leading the design and development of modern software solutions that serve millions of customers Setting the technical direction for squads and helping teams ...

Banking Group. You’ll lead high-impact engineering initiatives across squads and stakeholders, with accountability for outcomes critical to resilience, security, regulatory compliance and customer experience.You’ll set the technical direction and engineering standards for OpenShift at scale, balancing enterprise controls with modern cloud-native practices.You’ll also enable … million customers. We’re growing, and we’d love you to be part of the journey.What we’re looking for Extensive experience designing, building and operating OpenShift or Kubernetes platforms at scale in private or hybrid cloud environments.Deep knowledge of platform internals, lifecycle management, networking, storage, security controls ...

Nobilia, we're passionate about innovation, quality and creating exceptional customer experiences. As Europe's largest kitchen manufacturer, we combine cutting-edge technology with industry-leading design to deliver inspiring living spaces across the world. Nobilia UK and Kutchenhaus continue to grow, and we're looking for a motivated … logical approach to tasks Good written and verbal communication skills A willingness to learn and work within established processes A positive, professional and customer-focused approach We're more interested in attitude, enthusiasm and potential than previous professional experience. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

help them achieve their strategic business objectives. You will serve as a trusted expert advisor, providing technical guidance and bridging the gap between customer needs and our product teams to drive continuous software improvements. By cultivating deep relationships and resolving complex challenges, you will ensure customer health … meetings and documentation, to demonstrate valuable, measurable outcomes to our customers.Design and prioritize solutions that address scalability, performance, integration, and technical debt to optimize customer workloads.Build outcome-focused assessments to drive cost reduction, mitigate risks, and improve overall operational efficiency.Assist customers with capacity and upgrade planning to ensure complete ...

delivered in line with best practices in ethics, compliance, and data governance.Commercial Impact Drive tangible business outcomes, including efficiency gains, revenue growth, and enhanced customer experience.Skills & ExperienceEssential: Proven experience leading and managing an AI or data science teamStrong expertise in AI, machine learning, and advanced analyticsDemonstrated experience ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents … service requests are resolved efficiently while delivering an outstanding customer experience. This is an excellent opportunity for someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices ...

payroll events such as new PAYE registrations, pension changes, or TUPE transfers.You'll bring strong UK payroll knowledge, meticulous attention to detail, and a customer-first mindset — building trusted relationships and setting the tone for a long, successful partnership between Fourth and its customers.Primary ResponsibilitiesImplementation & Configuration — Own onboarding … with UK payroll legislation. Manage accurate data loads, parallel runs, and system exports.Payroll & Pension Processing — Process a minimum of two live payrolls per new customer, validating outputs and resolving discrepancies before handover. Administer pensions and ensure RTI accuracy, including FPS/EPS submissions, rollbacks, and EYU where required.Reconciliation & Compliance ...

Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale.With Couchbase, organizations bring their data to life, launching game‐changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‐ready technology … with Golang, Python, Docker, Kubernetes and the related ecosystems.Knowledge of deployment processes in the cloud (Cloud Formation, Terraform, ARM Templates, GCP Cloud Deployment Scripts)Experience working with a team distributed across time zones. MINIMUM QUALIFICATIONS:Demonstrable experience working with KubernetesDesire to automate the boring stuffProficient ...

seeking a CRO Analyst (Conversion Rate Optimisation) to join the business. This is an exciting opportunity for someone with a passion for data, user experience and eCommerce, where you'll play a key role in improving website performance through testing, analysis and optimisation. Core Responsibilities for this CRO Analyst … Implement and develop an ongoing CRO programme to improve website conversion performance. Analyse customer behaviour using heatmaps, user recordings, funnel analysis and other research tools. Identify testing opportunities and present recommendations to Design and Digital teams. Prioritise CRO initiatives using customer insights, analytics and commercial objectives. Coordinate ...

technical leaders within our engineering community, helping shape how software is designed, built and operated across a broad portfolio of customer-facing products.Working closely with Engineering Managers, Architects, Product teams and Engineers, you'll help define technical direction, influence technology choices and raise engineering standards across the organisation.You … directly impact the experiences delivered to millions of Very customers.About the roleYou'll play a leading role in helping our engineering teams deliver exceptional customer experiences by:Leading the design and development of modern software solutions that serve millions of customersSetting the technical direction for squads and helping teams ...

Kingdom. The opportunity We're looking for experienced Product Managers to join our Digital Product team and own key parts of our patient and customer experience. We have several roles available across our digital and clinical platforms, supporting NHS prescriptions, private clinics, and eCommerce across multiple brands. Today these … technical and non-technical stakeholders. Work pragmatically in a fast-moving environment with evolving priorities and high visibility. The Ideal Candidate Strong product management experience across digital platforms (web and/or app), ideally in multi-brand or multi-service contexts. Proven ability to deliver in complex, regulated ...

Service Transition Projects to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and customer satisfaction. Own the end the to end delivery of Service Design and Transition activities for projects. Ensure effective warranty and early life management for project deliveries … requirementsKnowledge & Experience:Forward thinking and detailed and passionate Service Management professionalProcess improvement skillsExperience of Customer Insight practices e.g. Voice of the CustomerExperience in developing insight from a variety of data sources including those created by other teams such as data analysis and external researchExperience of assimilating fact-based ...