176 to 199 of 199 Customer Experience Jobs in the North West

Retail Advisor, 16hrs, Enfield

Hiring Organisation
Virgin Media O2
Location
Lancashire, United Kingdom
Employment Type
Full Time
finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...

Director of Financial Crime

Hiring Organisation
Adria Solutions
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £150,000 per annum, Negotiable
senior leadership team, and cross-functional teams-including AI, engineering, and product-to embed scalable controls that strengthen trust, meet regulatory standards, and enhance customer experience. What You’ll Do: Lead the 1st Line Financial Crime function with a vision for smart, scalable prevention and detection. Translate regulation … risk into efficient, automated, and customer-focused controls. Partner with AI and technology teams to integrate machine learning, data analytics, and automation into onboarding, monitoring, and investigations. Deliver clear, strategic insights to executive and board-level forums. Drive consistent control ownership and assurance across all lines of defence. Champion ...

Senior Software Engineer

Hiring Organisation
Sony Interactive Entertainment America
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 70 K
including architecture trade-offs, APIs, reliability, security, testing, and operational support.Refactor and optimise systems to reduce technical debt and improve performance, maintainability, reliability, and customer experience.Write high-quality code, automated tests, documentation, and operational guidance.Improve engineering standards through code reviews, CI/CD, testing, release processes, and shared patterns.Partner … with studios and cross-functional teams to clarify needs, troubleshoot issues, support onboarding, and gather feedback.WHAT WE ARE LOOKING FOR:Demonstrated senior-level experience in relevant languages such as C++, C#, or similar.Strong understanding of software design, debugging, automated testing, source control, CI/CD, observability, and maintainability.Able ...

VodafoneThree - Project Specialist

Hiring Organisation
VodafoneThree
Location
Cheshire West and Chester, United Kingdom
Employment Type
Full Time
proud of the progress we've made, but we're just getting started. Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital … contribute to delivering measurable business outcomes, including significant synergy benefits aligned to the wider transformation goals Who you are You'll bring experience or understanding of retail or channel environments, including how hybrid or franchise models operate You'll be comfortable working across multiple teams and building strong, collaborative ...

AWS Data Platform Architect, Technology Consulting- London, Leeds, Manchester or Newcastle

Hiring Organisation
Momentum Worldwide
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 55 K
owning complex areas of delivery and bringing the best of modern data and AI engineering to public sector and regulated clients.You will have:- Proven experience (8+ years) in data, analytics and AI platform architecture, design and delivery- Expertise in AWS cloud-native data and analytics platforms across the data … value chain- Experience designing scalable platform components spanning batch and real-time/streaming processing across microservices- and API-driven architectures- Experience integrating machine learning, Generative AI and foundation models into enterprise solutions, including agentic AI approaches- Experience implementing robust data management, security and governance for public ...

Head of Software Support

Hiring Organisation
Jobleads-UK
Location
Liverpool, England, United Kingdom
healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact. What you will … doing Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change ...

Senior Payroll Advisor

Hiring Organisation
Portfolio Payroll
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £38,000 per annum
software, client support, and problem-solving - collaborating with Product, Technical Support, and third-party providers to investigate issues, identify solutions, and deliver an exceptional customer experience. If you enjoy untangling complex payroll queries, troubleshooting technical challenges, and being the person others turn to for answers, this role offers … payroll corrections, HMRC compliance, and data discrepancies Supporting and mentoring Payroll Advisers on more complex cases Identifying opportunities to improve systems, processes, and client experience Keeping cases updated accurately within Salesforce and managing workloads effectively Building trusted relationships with clients through expert support and problem-solving What ...

Solution Architect - Salesforce CMT (S&P/High Tech)

Hiring Organisation
Accenture
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with … Accenture has been delivering Salesforce-powered transformation for over 15 years).The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling ...

Product Owner

Hiring Organisation
Response Informatics
Location
Knutsford, Cheshire, North West, United Kingdom
Employment Type
Permanent
support to the bank's senior management team, and to manage product development risk across the organisation. Must Have (Based on Client Feedback): Strong experience working in Scaled Agile (SAFe) environments with hands-on usage of JIRA and Confluence. Exposure to AI tools like Claude or Copilot … spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as a "Product Owner", you should have experience with: Key Responsibilities/Accountabilities: Engage with other Product Ownersand Business ...

Software Onboarding Consultant

Hiring Organisation
Michael Page Business Support
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £50,000 per annum
during the software setup phase. Identify and address any challenges or concerns clients may encounter during onboarding. Collaborate closely with internal teams to ensure customer requirements are met. Deliver training sessions to help clients understand and use the software effectively. Maintain detailed records of client interactions and progress during … onboarding process. Continuously improve onboarding processes based on customer feedback. Act as a trusted advisor to clients, building strong and lasting relationships. Profile A successful Software Onboarding Consultant should have: A background in training, software/customer support or client support within the technology and telecoms industry. Strong ...

Senior Software Engineer

Hiring Organisation
RedCat Digital
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
ways of working and the latest and greatest in tech.You will work with a global, diverse, and inclusive team that is passionate about delivering customer-centric solutions using the latest technologies. As a Senior Software Engineer, you’ll be a key player in shaping the future of banking. … objectives, goals, and requirements of the projects you’ll be working on.Key Responsibilities:Lead the design and development of software that delivers a positive customer experienceCreate and maintain high-quality software using Python as your primary languageOptimize our software engineering capability and new technologiesFollow best engineering practices such ...

Information Security Analyst

Hiring Organisation
Swissport International
Location
Runcorn, Cheshire, United Kingdom
Salary
£ 50 K
million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show … process development for consistent, repeatable security operations.Work closely with other teams to identify and suggest improvements to tools, processes, or controls.Your profileRequired years of experience: 2–3 years of hands-on experience in cybersecurity or IT roles involving security operations, system/network monitoring, or incident response.Familiarity with ...

Legal Contracts Executive

Hiring Organisation
Office Angels
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£27,000 per annum
cutting-edge technology. You'll play a crucial role in implementing tailored solutions for customers, enhancing their contract processes. Responsibilities: Assist in setting up customer preferences, configuring workflows, and reviewing contract types. Deliver projects on time, consistently meeting targets. Engage with stakeholders to understand project requirements. Leverage product expertise … Utilise AI and technology to streamline processes, ensuring work meets the high standards set by the organisation. Share innovative ideas with peers to enhance customer experiences. Participate in daily meetings to update on progress and discuss challenges. What We're Looking For: An undergraduate degree ...

Commercial Manager

Hiring Organisation
Mercury Hampton Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£40000 - £55000/annum Car Allowance + Bonus
solution combines digital payments, real-time analytics, dynamic pricing and ANPR-based access to help customers improve revenue, reduce operating costs and enhance the customer experience. The Opportunity You'll take ownership of developing new business across: Car park operators Private parking businesses Property owners and asset managers Retail … operational efficiency, revenue optimisation and long-term digital transformation. What We're Looking For We're keen to speak with individuals who: Have experience selling solutions into car park operators or the wider parking sector Can open and develop strategic new business opportunities Are commercially minded and comfortable discussing ...

HR Advisor

Hiring Organisation
Four Recruitment
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£35,000
South Manchester with their search for a HR Advisor. My client are a market-leading tech business who pride themselves on delivering an exceptional customer experience. If you are looking to join a high performing HR team in a forward-thinking business this could be a great role … initiatives. You'll be a trusted advisor, confidently coaching managers on people matters, ensuring HR processes run smoothly and helping create a positive employee experience across the business. What You'll Be Doing: Provide day-to-day HR advice and guidance to managers and employees Manage employee relations cases ...

Software Engineer

Hiring Organisation
RedCat Digital
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 50 K
working and the latest and greatest in tech. You will work with a global, diverse, and inclusive team that is passionate about delivering customer-centric solutions using the latest technologies.As a Software Engineer, you’ll be a key player in shaping the future of banking. You’ll lead … understand the objectives, goals, and requirements of the projects you’ll be working on.Key Responsibilities:Design and development of software that delivers a positive customer experienceCreate and maintain high-quality software using Python as your primary languageOptimize our software engineering capability and new technologiesFollow best engineering practices such ...

Senior Software Engineer

Hiring Organisation
Hackajob Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 Annual
hackajob is partnering directly with Verisk Analytics to hire for this role. Description Are you passionate about building exceptional customer experiences and shaping the future of software engineering? We're looking for a Senior Software Engineer to join our Customer Portal team and play a key role … designing, building, and scaling modern customer-facing applications click apply for full job details ...

IT Support Apprenticeship

Hiring Organisation
CONTROL GROUP INTERNATIONAL LIMITED
Location
UNIT CG1A CLARENCE MILL, CLARENCE ROAD, BOLLINGTON, MACCLESFIELD, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst the exact … responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user issues ...

Ecommerce Executive

Hiring Organisation
Webber Hughes Ltd
Location
Bury, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £35,000 per annum
Ecommerce Executive Bury £32-35k DOE Do you have previous Ecommerce experience updating website content, pricing, product listings, specifications and imagery? Do you enjoy managing volume data, possess excellent attention to detail and working in small team environment? Interested in being part of a growing business with great … manage large volumes of product data, specifications, imagery and digital assets. Carry out ongoing product categorisation, merchandising and site optimisation to improve the customer journey. Perform regular website checks to identify and resolve content, pricing or product issues. Maintain product databases, ensuring information is accurate, consistent and optimised ...

Platform Engineer

Hiring Organisation
Profile 29
Location
Stockport, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
privately owned, technology-driven business, they are focused on creating safer, happier shared living experiences while continually improving its digital platform and customer experience. Role Its an exciting time to be joining their Platform team as theyve completed their migration from their data centre to Google Cloud Platform … person to cover it. The call outs are random. Can be as little as 0 a month to a few a month). Relevant experience in a majority of these concepts Containerisation (Docker & Kubernetes). In-depth knowledge of Linux operating systems, focusing on Debian and RHEL/CentOS. ...

Senior Data Engineer

Hiring Organisation
The Very Group
Location
Liverpool, Merseyside, United Kingdom
Salary
£ 60 K
across the team. You’ll also support and mentor others, helping create a strong, collaborative engineering culture.The impact is real. Better data means better customer experiences, faster decisions and stronger performance across Very.We’re transforming how data powers Very. This isn’t about maintaining what already exists. … improve scalability, reliability and speedAbout youYou’re someone who enjoys building things that matter and making them better over time.You’ll likely bring:Strong experience designing and delivering production-grade data solutionsConfidence working with cloud technologies, AWS is preferred.Solid coding skills in languages like Python, SQL/Java ...

Senior Business Consultant - Change Management | SAP S/4HANA

Hiring Organisation
Big Red Recruitment
Location
Salford, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £90,000 per annum
understand how difficult real organisational change can be. Now you want an opportunity where you can have a bigger influence — on the programme, the customer, the people around you and the wider consulting relationship. We're looking for a Senior Business Consultant specialising in Change Management to join … transformation delivery with senior-level consulting responsibility . More than just a Change Manager role You'll become a trusted partner to the customer, working across an environment that stretches from the manufacturing shop floor through to executive leadership . You'll help shape and lead the change approach ...

Linux System Admin - Onsite Manchester

Hiring Organisation
Hackajob Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£65,000
secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions … exciting situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ ...

Data Annotator

Hiring Organisation
ConnexAI
Location
Manchester, England, United Kingdom
model development, and our projects cover multiple languages and cultures. Our cutting-edge approaches and AI have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping … future of customer experience. The Role We’re looking for committed, detail-oriented, and linguistically sharp individuals to join our growing team in Data Annotation. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. ...