401 to 425 of 810 Customer Experience Jobs in the UK

floor performance. Using Tangam’s optimization platforms, you supported operators in improving decisions around game mix, floor layout, labor deployment, pricing, operating hours, and customer experience — all aligned to local market conditions and player behavior. You became a trusted advisor to operators across the region, helping clients build … industry case studies and best-practice content. Business Growth: Provide technical credibility during sales demos and strategic discussions with prospective clients. Candidate Profile Technical Experience 5+ years in senior casino operations or with a gaming vendor. Subject Matter Expertise: Deep knowledge of Slots and Table Games KPIs (Win/ ...

Muzz is on a mission to have the best customer experience of any marriage app. Lead our fast-growing Safety and Support teams, ensuring that Muzz remains a trusted and safe space for genuine connections, with clear safety policies and best-in-class moderation practices. This … exciting opportunity to lead our globally operating Safety and Support teams and contribute to our overall aim of delivering exceptional customer service. You’ll be responsible for ensuring Muzz remains a trusted space for facilitating real connections, balancing user safety, privacy, and experience with scalable operational processes. ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value ...

reliable software that customers can trust. You will join an existing engineering team and report to the CTO, working closely with product, data, and customer-facing teams. A strong candidate will bring a solid background in TypeScript and React, helping strengthen the team’s full-stack product development capabilities … type safety and test coverage. Collaborate cross-functionally, e.g. work closely with data scientists, solutions engineers, and founders to ship features that solve real customer problems. Continuously improve the codebase, e.g. refactor areas you touch, improve developer ergonomics, and contribute to shared patterns and conventions. What you should bring ...

across sales, marketing, pricing and operations to bring our value proposition to life for new features and products Deliver a compelling, end‐to‐end customer experience across our touch points alongside sales, marketing and operations – website, emails, content, decks and more Leverage qualitative and quantitative insights across channels … meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications 7+ years of experience in product marketing, marketing or product strategy function at a fast‐growing tech company Bachelor’s degree or equivalent Experience working with regional commercial ...

Escalations & Customer Experience Engineering Role Overview The Principal Support Engineer is a senior, hands‐on technical expert responsible for driving rapid resolution of complex customer issues. This role blends deep technical troubleshooting, advanced log and API analysis, Datadog monitoring expertise, and leadership of high‐severity escalations. … engineer will collaborate tightly with Engineering, Product, and external vendors to eliminate root causes, improve MTTR, and elevate the overall customer experience. This is a high‐visibility individual contributor role requiring strong ownership, urgency, and the ability to translate complex technical problems into clear, actionable paths forward for both ...

Applied AI to help our clients navigate a rapidly changing landscape. We develop and embed AI solutions that help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of highly regulated industries, we see immense opportunity for meaningful innovation … experimental pilots into a sustained enterprise-wide advantage. Faculty is uniquely placed to help, combining deep technical expertise in agentic AI with hard-won experience delivering transformation in complex, regulated environments. We’re looking for a Customer Director to lead our Professional Services practice to define and grow ...

factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only … Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams ...

able to work alone and unsupervised, whilst also using initiative when necessary. A continuous improvement mentality to see and call out areas to improve customer experience contributes to the creation and maintenance of knowledge-based articles and documentation for common issues. Experience in handling incidents & requests. Microsoft ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

London. The role requires expertise in data analytics, project management, and customer experience solutions. Ideal candidates will demonstrate a strong understanding of CX data and possess excellent communication skills. The firm promotes a flexible working environment and encourages innovative approaches to data and technology, fostering a collaborative culture ...

Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

Public Sector accounts. This is a genuine opportunity to maximise value within established partnerships while unlocking new areas of growth. With a highly engaged customer base already in place, there is excellent earning potential for someone who can combine commercial curiosity with structured solution thinking and proactive account development. … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You will already have a strong grounding in Managed IT services, with a clear understanding of cloud, infrastructure, and network environments. ...

will be tasked with redesigning the implementation function from the ground up with the goal of creating a faster, more scalable, lower-effort onboarding experience for both customers and internal teams. This role is ideal for someone who has successfully transformed an implementation or onboarding function before and wants … projects, your focus will be on driving operational excellence, improving scalability, embedding automation, and building a high-performing team capable of delivering consistently exceptional customer experiences. You'll work cross-functionally with Product, Technology, Customer Success, Sales, and Support teams to reshape how implementations are delivered and continuously ...

operationalisation of advanced artificial intelligence solutions created by our Group AI team. Your work will help shape how millions of customers and colleagues experience our products, services and decision making across our retail brands. You will work as part of a high performing engineering team to build scalable machine … knowledge, contribute ideas and support a collaborative team culture Qualifications: Good understanding of computer science fundamentals, including data structures, algorithms and software design Practical experience with classical machine learning techniques and an awareness of modern approaches such as natural language processing and deep learning Strong Python skills and experience ...

business operates through a highly collaborative carrier model, making this a critical strategic leadership role focused on carrier partnerships, network optimisation, transport procurement, and customer delivery excellence. This is an outstanding opportunity for a commercially astute transport leader with strong market relationships, deep operational expertise, and the ability … build scalable transport solutions through external carrier networks in a fast-paced, customer-centric logistics environment. The Role: The Head of UK Transport Network and Carrier Management will play a pivotal role in overseeing end to end operations, leading multi-site UK external Transport operations. Your responsibilities will include ...

London office Team : Lead 13–14 engineers across 1st, 2nd, and 3rd line support Environment : Fast-growing Managed Service Provider with a strong customer focus Progression : Clear route into senior leadership as the business continues to grow Benefits : Private healthcare, dental cover, structured training, and tailored development plans What … role. You’ll be visible on the floor, mentoring engineers, improving ticket quality, refining processes, and making sure the team delivers a consistently excellent customer experience. The CEO is deeply passionate about service quality. They need someone who shares that mindset. What you’ll be doing Leading and developing ...

detail and be happy with quite repetitive work. This is more of a data management role than a finance role . Good data experience within a financial environment would be a great match. The Team The Reference Data and Revenue Assurance chapter is responsible for safeguarding the integrity … metering and billing regulation. We audit ordering, provisioning, rating, and billing processes to drive improvements that help maximise revenues, prevent overcharging, and ultimately improve customer experience and reduce contacts into care. Purpose As a key chapter member, your primary responsibility will be to implement controls to protect revenues ...

foundation brake components. The Brakes Engineering team is responsible for specifying, engineering, and delivering braking systems from concept through to production, ensuring they meet customer expectations and all regulatory requirements. Our mission is to deliver safe, silent, and clean braking systems that enhance the overall vehicle experience. Key Performance … leads Programme and vehicle engineering teams External stakeholders including: Supplier Technical Assistance (STA) Suspension and vehicle systems teams Procurement and weight engineering teams Skills & Experience Essential Knowledge of foundation brake components (discs, pads, calipers, shields) Strong project and time management skills Ability to communicate effectively and collaborate with Tier ...

requirements, enabling teams to execute efficiently while holding vendors accountable for delivery. A key part of the role is connecting integration decisions to real customer impact, shaping how the payments infrastructure performs and evolves. Job Responsibilities Deliver banking and payments integrations predictably and at pace — with clear scope … select the right vendors, and hold them accountable to agreed scope, timelines, and SLAs Understand and communicate how integration design choices and features impact customer experience and product performance (e.g. success rates, latency, coverage), and use this to guide prioritisation Deliver compliance-driven changes in a pragmatic ...

Beach, we’re redefining how millions of customers discover, plan and book their holidays. Our platform sits at the heart of that experience and we’re now investing in the next frontier: AI-driven travel discovery. We’re forming a new AI Discovery team. A small, senior led group … environment where experienced engineers lead ideas end-to-end, from concept through to real world validation working directly on problems that could redefine the customer experience. About the Role As a Senior Software Engineer in the AI Discovery team, you’ll work at the frontier of applied AI building ...