451 to 475 of 810 Customer Experience Jobs in the UK

automation platforms. The role owns the full product lifecycle – from strategy and roadmap through delivery and ongoing improvement – with a strong focus on customer experience, efficiency, resilience and measurable business outcomes. You will Set and own the product vision and roadmap, translating business priorities into clear outcomes … relationships, managing performance, resolving issues, and creating a collaborative, product‐led way of working that encourages learning and innovation. You have Strong product leadership experience, with a track record of owning and delivering complex platforms or products across their full lifecycle. The ability to work in complex environments, bringing ...

forward-thinking organisation, founded in the mid-2000s, has cultivated a highly collaborative and purpose-driven team. With a strong blend of industry experience, continuously evolving expertise, and a shared strategic vision, the business has positioned itself as a recognised leader within its sector. The organisation is committed … delivering innovative solutions that empower clients to strengthen security, optimise performance, and create exceptional customer experiences. Benefits Fire and Security Engineer: Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double time on Saturdays and Sundays Annual Leave: 20 Days + Bank ...

forward-thinking organisation, founded in the mid-2000s, has cultivated a highly collaborative and purpose-driven team. With a strong blend of industry experience, continuously evolving expertise, and a shared strategic vision, the business has positioned itself as a recognised leader within its sector. The organisation is committed … delivering innovative solutions that empower clients to strengthen security, optimise performance, and create exceptional customer experiences. Benefits Fire and Security Engineer: Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double time on Saturdays and Sundays Annual Leave: 20 Days + Bank ...

JPMorgan Chase & Co. is seeking a Lead User Experience Researcher (Vice President) to join its Design and Customer Experience team in Greater London. This role is pivotal in launching innovative products and shaping the digital banking experience for Chase in the UK. The successful candidate will … leverage extensive UX research expertise, collaborate with product leadership, and enhance customer-centric decisions that shape the future of mobile banking. You will facilitate a culture of continuous learning within the team. #J-18808-Ljbffr ...

passion to learn. A modern microservice-based Loyalty and Benefits platform, designed to be able to handle all aspects of the Loyalty and Benefits customer experience, globally. Built using modern tools such as Golang, Kafka and Docker, there isample opportunityto drive innovation and grow knowledge and skills … features in the Account domain. You will also coordinate and work with other Engineers across the platform to share knowledge and principals. Required: Demonstrable experience in at least one back-end type safe programming language (Golang Preferred but other experience can be considered) . Comfortable/experienced with ...

lead a talented team in the London area. This role involves driving sales success through team development, collaboration with various departments, and guiding customer conversations with technical insights. The ideal candidate will have over 5 years of experience in Solutions Consulting, a strong technical background … Customer Experience, and excellent communication skills. This full-time position offers significant opportunities for impact and growth within the company. #J-18808-Ljbffr ...

Proactive.IT Appointments Limited is looking for an IT Shop Manager in Bristol to oversee the management of their store. The role requires strong customer service skills, basic IT knowledge, and familiarity with MS Office and Adobe products. You'll work on-site 5 days a week and manage customer ...

Software, we revolutionize the rental industry by providing cutting-edge, comprehensive software solutions tailored to our customers' needs. Our software suite streamlines operations, enhances customer experiences, and maximizes profitability for global rental businesses of all sizes. We are looking for a talented Senior AI Engineer to join our growing … recommend improvements and innovations. Participate in agile ceremonies such as backlog management, sprint planning, daily stand-ups, sprint reviews, and retrospectives. Key Skills: Experience using AI tools in a software environment (Claude, Gemini, GPT) Experience with cloud native systems and cloud providers (AWS,Azure) Experience of working ...

with other members of the sales team and supporting organisations. Deliver results which exceed MBOs and sales targets for the region. Desired Skills & Abilities Experience as a quota contributor in sales with an exceptional track record of achieving and exceeding sales targets and business objectives. Experience of working … remotely in a self-sufficient manner within a dynamic and flexible environment. Significant experience of selling innovative solutions with a consultative approach through primarily direct and also indirect sales models. Intimate knowledge of the telecoms space across the region. Established relationships and active contact base amongst ...

proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Seamless and Smart Energy (S&SE) is responsible for the customer experiences within this theme. As the Electrification Services Product Owner within the S&SE theme you will be responsible for co-ordinating the release … Theme level sprint showcases as require. Collaborate across the Theme to ensure synergies are captured and dependencies are highlighted. Essential Skills, Knowledge and Experience Required: Proven experience in EV charging, mobility services, or digital operations, ideally within an eMSP, CPO, or automotive environment. Strong understanding of the Public ...

leading customer service innovation firm in Greater London seeks a Principal Solutions Consultant to bridge technology and business strategy. The role involves leading AI-powered customer experience solutions, conducting executive engagements, and coordinating cross-functional teams. Candidates should have extensive experience in SaaS, deep technical fluency ...

Director Location: Crawley (Hybrid Working Available) Salary: Circa £100,000 + Executive Benefits Lead a major technology transformation. Shape the future of a growing, customer-centric organisation. We’re working with one of the South East’s most established services businesses, operating a highly recognisable portfolio of regional brands … beyond a single system. You’ll define and deliver the IT strategy, balance innovation with operational excellence, and ensure technology truly supports commercial objectives, customer experience, and colleague productivity. This is a hands-on leadership role, ideal for someone who enjoys being close to delivery, leading from ...

digital partnerships, and consultative sales.The role will focus on new business generation, outbound prospecting, and booking meetings with senior decision-makers across the Sustainability, Customer Experience, AI, SaaS, and technology sectors. You will work closely with senior sales professionals to support digital sponsorship, lead generation, webinar, and content … pipeline activity• Support the commercial team with appointment setting and account developmentWhat We’re Looking For:• Previous sales, business development, or lead generation experience• Strong communication and relationship-building skills• Confident with outbound prospecting• Target-driven, organised, and motivated to progress within salesThis role offers excellent training, commission, career ...

Connect API. You will own the roadmap to develop our APIs and will need to make important prioritisation decisions to meet current and future customer needs (including readiness for AI agents and LLM-based consumption). Key to the role will be working with the API Architect and development … engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go‐to‐market and day‐to‐day customer experience. Key Responsibilities Champion the customer perspective, gathering feedback to inform API product decisions. Own and prioritize the product roadmap to maximize business ...

team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee … systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong ...

ownership when it matters. Technical know-how, curiosity and collaboration thats what youll bring: A recognised apprenticeship or NVQ Level 3 in anengineering discipline Experience working with IT (Information Technology) and OT (Operational Technology) systems in a service or support environment Strong analytical skills, with confidence using databases, operating … systems and diagnostic tools Experience in, or alongside, a rail environment with an understanding of railway operations Youll also be someone who: Enjoys getting to the root of complex issues and finding practical fixes Communicates clearly with a wide range of people Takes ownership of your work while supporting ...

Customer Service Help Desk Advisor Location: Medway, Kent Salary: 27,000 per annum Job Type: Full-time, Permanent About the Role We are looking for a friendly and proactive Customer Service Help Desk Advisor to join our team in Medway. You will be the first point of contact … customers, ensuring all enquiries are handled efficiently and professionally while delivering an excellent customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and live chat Log, track, and manage support tickets within the help desk system Troubleshoot customer issues and provide effective resolutions Escalate complex ...

accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality. The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design … Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance. Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery. Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti‐Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation, Payment efficiency and Customer Data Management. An organization that has been at the forefront of AI use and develop for over a decade, it sits perfectly in the world of data owner and solution provider. About the Team Within our Payments portfolio, we develop solutions that ...

successful candidate will shape the operating model, lead platform and engineering strategy, and ensure AI is embedded into real business workflows across operations, customer experience, and marketing. This is a hands-on enterprise leadership role focused on productionising AI at scale and driving adoption across the business. … Responsibilities/Experience Build and lead a central AI engineering function, including defining structure, operating model, and delivery standards Own end-to-end delivery of scalable AI solutions across enterprise platforms (including Databricks and Microsoft Azure AI services) Lead the productionisation and industrialisation of AI use cases across business ...

commercially driven Business Development Manager to join our Sales team within the Sheet Plant division. This role is focused on retaining and growing key customer accounts across East Anglia. The successful candidate will build strong, long-term relationships with our most important customers, identifying opportunities to expand our packaging … contact for designated key accounts across East Anglia. Build trusted relationships with key stakeholders to understand their business needs, challenges, and packaging requirements. Monitor customer satisfaction and resolve any issues proactively to ensure long-term retention. Produce detailed account plans identifying opportunities to grow and develop our customers. Sales ...

commercially driven Business Development Manager to join our Sales team within the Sheet Plant division. This role is focused on retaining and growing key customer accounts across East Anglia. The successful candidate will build strong, long-term relationships with our most important customers, identifying opportunities to expand our packaging … contact for designated key accounts across East Anglia. Build trusted relationships with key stakeholders to understand their business needs, challenges, and packaging requirements. Monitor customer satisfaction and resolve any issues proactively to ensure long-term retention. Produce detailed account plans identifying opportunities to grow and develop our customers. Sales ...

future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion … will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers ...

future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion … will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers ...

Leading commercial discussions and negotiations confidently • Driving opportunities through to close with urgency and focus • Working collaboratively with internal teams to deliver an excellent customer experience • Representing the business professionally at client meetings and networking events About You The successful candidate will be commercially minded, proactive, and highly … motivated, with a genuine passion for sales and business growth. You will ideally have: • Proven experience in business development or new business sales • A strong track record of winning and converting new business • Experience operating within the London market • Excellent communication and relationship-building skills • A resilient, energetic ...