426 to 450 of 810 Customer Experience Jobs in the UK

opportunity for someone who thrives in a role where every day presents a new technical challenge and where your methodical approach will directly improve customer experience. As a Support Engineer, you will benefit from: 25 days holiday + bank holidays Guaranteed on call bonus Company funded healthcare plan Life … documentation and knowledge articles Troubleshooting printers, terminals, and associated equipment Escalating complex issues to senior team members when required As a Support Engineer, your experience will include: Previous service desk or technical support experience Experience working within ITIL-based environments Supporting customers within agreed SLAs Strong working ...

will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods, including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers … technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience Have good verbal and written communication skills and be capable of performing tele-sales activities Provide required support for digital marketing activities to bring ...

customers lifecycle. You’ll be embedded in one of our product teams, partner with Product, Engineering, Ops and Compliance to improve control effectiveness, customer experience, and operational efficiency. What you’ll do Work on the fincrime analytics ‘3 body problems’ of risk, friction and cost Nearly every risk … levelling structure, clickhere Qualifications About you Able to design scalable data models from the backend to our data infrastructure Strong SQL with experience building robust pipelines Proficient with BI tools and designing decision‐ready dashboards. Clear communicator who can frame trade‐offs between risk, conversion and operational cost. Python ...

Zendesk is seeking a Principal Sales Engineer to lead AI-powered customer experience solutions. You will collaborate with sales teams to drive technical strategies and present to C-suite stakeholders. With over 7 years of experience, you'll play a crucial role in engaging brands to enhance … their customer experiences. The ideal candidate is deeply knowledgeable in AI and automation technologies, comfortable in complex negotiations, and skilled in designing enterprise-level solutions. #J-18808-Ljbffr ...

Skills and Competencies 10+ years’ experience in direct business‐to‐business client‐facing roles within SaaS, commercial data, analytics, regulatory or finance industries. Solid understanding of complex business concepts and processes, particularly in regulatory compliance, supplier and credit risk use cases. Ability to present high‐level information as well … business, economics, finance, marketing or related fields. Responsibilities Strategically oversee the EA and Americas Region Corporate & Government CSM Tier 3 team of Customer Success Managers, ensuring retention, satisfaction and loyalty of clients. Drive customer‐focused retention efforts to assist sales and customer service in meeting targets related ...

consistency and innovation. Act as a strategic design leader on the team, thinking about market opportunities, evolving trends, and future design directions. Enhance the customer experience by improving user testing, discovery processes, and focusing on user needs. Drive collaboration with engineering to improve the design system and data … visualisation practices. Champion high‐quality design practices and play an influential role in shaping design leadership across Elsewhen and beyond. Requirements Proven experience in a leadership role, ideally as a principal product designer at a high‐profile organisation, with the ability to think strategically across multiple teams and market ...

very well regarded and world leading client based in new offices in Lutterworth is now in the market for a Customer Support Administrator to join their Client Services Team in Lutterworth. The role is very varied and this position is being offered initially for a 6-month duration, with … most prestigious companies to work for in this area. Principal Purpose The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service, ensuring timely logging, high accuracy and proactive and detailed maintenance of cases ...

backed by one of Europe's leading VCs. The Role You will own the delivery of our customers’ product experience. That means running customer relationships day‐to‐day, compressing the time from pilot kick‐off to signed contract, and representing Foresight credibly in front of senior stakeholders at utilities. … will not be writing code or building models, but you will be relaying product experience to the engineering and product teams. A water engineering background is not necessary but if you have it this will be useful in helping the product and engineering teams refine the user experience. ...

+ equity This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. With a strong focus on personalisation and experimentation, this role offers the chance to influence core commercial outcomes while … product, engineering and growth teams. The Role You will operate as a senior individual contributor within the product analytics function, owning insight across key customer journeys and driving measurable impact. Lead product analytics for a consumer app, focusing on personalisation and customer relevance Use data to determine ...

looking for a Key Account Manager to join our growing Client Accounts team, where you ll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … exceptional service and value. What You ll Be Doing In this role, you ll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. You ll: Build and nurture strong, long-term relationships with key client stakeholders Use data and insight to analyse ...

Product Owner? Expleo are seeking a highly organised and proactive Product Ownership Team Lead. Seamless and Smart Energy (S&SE) is responsible for the customer experiences. As the Charging Product Owner within S&SE, you will be responsible for co-ordinating the release of value from all supporting Portfolio … luxury car Manufacturer, based in the West Midlands, on a Contract basis. Key Responsibilities of the Product Owner include: * Lead the JLR Charging Customer experience landscape * Act as the primary liaison between business stakeholders and development teams * Facilitate regular communication with internal and external stakeholders * Responsible ...

Senior Consultant – Marketing Transformation & Customer Engagement Strategy Optima Partners is a fast‐growing professional services firm helping leading organisations transform customer engagement at the intersection of marketing, technology, and data. As we scale from 80 to 200 people, we’re growing our Customer Strategy & Engagement consulting team. … adoption and value realisation of CRM and NBA capabilities post‐implementation Shaping customer engagement and decisioning strategies aligned to client growth, retention, and CX goals Advising clients on embedding decisioning‐led ways of working across marketing, service and channels. Defining value cases, KPIs and success measures for customer ...

stakeholders and retail partners Support the preparation of retail reviews, presentations, and reporting for senior stakeholders ARE YOU OUR PERFECT PARTNER? Youll have previous experience in retail, account support, or commercial roles Youll have strong relationship building and communication skills Youll have an interest in retail, technology, and consumer … Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands to maintain control of their customer experience across their distribution channels. BUILD LOVE. GROW SALES. INCREASE LOYALTY. POINTS TO NOTE: Reasonable adjustments: We would like you to perform at your best ...

seeking a VP Technology Solutions to lead technology capabilities across Europe. This role focuses on driving digital transformation, optimizing resource allocation, and enhancing customer experience through innovative technologies. The ideal candidate will have significant experience in IT and Business Relationships, with a strong emphasis on coaching … inclusive leadership. A bachelor’s degree and 7+ years of relevant experience are required. The position offers a hybrid remote work model. #J-18808-Ljbffr ...

work: Full time Language: English (required) The role If you’re passionate about building structure at scale, leading exceptional teams and ensuring every customer experience is delivered with precision and care, we’d love to hear from you. Apply today and help us strengthen the foundation … Databarracks continues to expand, consistent, high-quality project delivery is fundamental to our reputation and growth. The PMO plays a central role in ensuring customer onboarding and migration projects run smoothly, efficiently and predictably. This role exists to bring structure, governance and continuous improvement to our project delivery function ...

ASIC Design Engineer on our Blink/Ring ASIC Team, you'll work on cutting-edge System-on-Chip (SoC) designs that directly impact customer experiences. Our vertically integrated environment means you'll see your innovations come to life in products that customers genuinely love … validation environment that spans from architectural modeling through post-silicon validation. We believe in giving engineers the best tools to do their best work. Customer-Obsessed Engineering: We work backwards from real customer needs to create super-low power, energy-efficient designs featuring the latest advances ...

operate - identifying pain points, proposing solutions, and driving implementation for better ways of working, tooling, and processes. What you need to succeed Hands-on experience working closely with product teams: you’ve operated in or alongside product squads in fast-growing, product-led tech companies, and understand their … what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world ...

complete your application and more about eligibility criteria. To learn more about this exciting opportunity, please see below!! Department Overview Pfizer Digital is a customer-oriented, front-line organisation bringing together talent from across Pfizer into one high-performing team that works with agility, speed, and focus to create … compelling experiences for our internal and external customers. With an experience first vision, we are here to help Pfizer Win the Digital Race in Pharma in support of our companys purpose: Breakthroughs that change patients lives. We do this by: Creating compelling and personalised digital experiences. Delivering innovative digital ...

considered. Hybrid working policy: 2 days in the Manchester office per week Who are we? At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 25 years ago and we’ve been shaping the travel industry ever since. Today … insurance business as it looks to develop a global footprint of insurance product offerings across the group. Through innovation, industry sector knowledge and clear customer focus, the team’s challenge is to substantially enhance the Insurance customer experience. Working in collaboration with leading industry partners, our insurance products ...

Role We’re looking for a Data Architect/Data Engineer to design and power the data foundation behind large-scale, data-driven customer experiences. In this role, you’ll be responsible for building and optimizing the data architecture that fuels real-time segmentation, personalization, and analytics , with Adobe … Experience Platform (AEP) at the core. You’ll work across marketing, analytics, and engineering teams to ensure data is clean, connected, and activation-ready —enabling everything from campaign execution to AI-driven personalization. This is a hands‐on role for someone who enjoys solving complex data challenges and building ...

work closely with engineers, data scientists and product partners to productionise machine learning at scale. Our mission is to continuously improve the customer experience through thoughtful, responsible and high‐impact use of machine learning. What you’ll be doing Working as part of an agile, cross‐functional team … build and improve algorithms used in areas such as pricing and customer targeting Collaborating with scientists and engineers to implement and deploy machine learning solutions at scale, supporting hundreds of millions of products and customers Deploying and maintaining both batch and real‐time machine learning models in production environments ...

modernise and help us power the next generation of our technology. We are looking for a Senior Full Stack Engineer who can bring experience, judgement and curiosity to help shape this journey; working in a role with ownership, empowerment and impact. Each engineer plays an integral role … delivery, maintenance and support of our insurance-based systems, both public-facing and internal. What you'll be doing Design and build high-quality customer-facing experiences using modern web technologies, SSR frameworks and type-safe API integrations Work across insurance flows, making improvements that affect conversion, reliability, performance ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We’re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

implement solutions that support the group’s security strategies, strategic decision making and align with business objectives to boost operational efficiency, improve network performance, customer experience and prevent network problems proactively. What you’ll be doing – your accountabilities Lead the development and implementation of the AWS Security strategy … data are adequately protected. Solution Design – end‐to‐end technical designs, ensuring that security requirements are successfully translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. Security Governance – establishes and maintains security governance frameworks, ensuring alignment with ...