76 to 100 of 114 Customer Insight Jobs in the South East

Product Manager

Location
Reading, England, United Kingdom
/Managed DIA, and SD-WAN services.As the product manager for these products, you will drive profitable growth, ensure our products remain competitive and customer-focused, and work closely with cross-functional teams to deliver market-leading solutions that support the organisation's strategic objectives.**Key Responsibilities**· Define … across the business.· Collaborate closely with Engineering, Operations, Sales, Digital, and Pricing teams to ensure effective product delivery and scalability.· Drive continuous improvement in customer experience, service performance, and product competitiveness.· Monitor market trends, customer insights, and competitor activity to inform product strategy and roadmap decisions.· Create ...

Product Manager

Location
Reading, England, United Kingdom
Managed DIA, and SD-WAN services. As the product manager for these products, you will drive profitable growth, ensure our products remain competitive and customer-focused, and work closely with cross-functional teams to deliver market-leading solutions that support the organisation's strategic objectives. Key Responsibilities Define … across the business. Collaborate closely with Engineering, Operations, Sales, Digital, and Pricing teams to ensure effective product delivery and scalability. Drive continuous improvement in customer experience, service performance, and product competitiveness. Monitor market trends, customer insights, and competitor activity to inform product strategy and roadmap decisions. Create ...

CRM Product Lead

Location
Slough, England, United Kingdom
business models. At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using … Product Owner, you will own and enhance Microsoft Dynamics 365 for our Energy & Utilities business while leading the migration from Market to Dynamics 365 Customer Insights Journeys. Your immediate priority will be delivering a successful marketing automation migration ahead of the Market to contract expiry, ensuring seamless campaign continuity ...

Customer Operations Insights Analyst Shell

Location
Milton Keynes, England, United Kingdom
Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What’s the role As the Customer Operations Insights Analyst, you will be the technical expert responsible for developing data-driven customer insights, reporting, and analytical models that support operational performance, strategic decision-making, and risk identification … ensuring accurate regulatory and compliance reporting. Working closely with stakeholders across the business, you will translate complex data into clear, actionable recommendations that improve customer and operational outcomes. What you’ll be doing Insight, Analysis & Reporting Develop and maintain analytical models to understand trends, performance, and emerging risks ...

Head of IT Support & Service Transformation

Location
Southampton, England, United Kingdom
culture of accountability and service excellence. Reporting to the Deputy Director, you will balance operational delivery with long-term service development, use data and customer insight to #J-18808-Ljbffr ...

Remote Customer Success Associate - Feb 2026

Hiring Organisation
Vestd
Location
Banbury, Oxfordshire, UK
Employment Type
Full-time
Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please … support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd ...

Remote Customer Success Associate - Feb 2026

Hiring Organisation
Vestd
Location
Copthorne, West Sussex, UK
Employment Type
Full-time
Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please … support with your application, please let us know in your application or throughout the process. The role As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd ...

Solutions Consultant

Location
Milton Keynes, England, United Kingdom
SaaS platform delivers measurable value while ensuring successful deployment through well-defined scope and implementation plans. The Work Partner with sales executives to understand customer objectives and challenges, shaping solution proposals that align with business outcomes. Conduct discovery sessions to gather requirements, map processes, and identify gaps/opportunities. … Translate business requirements into functional and technical implementation scopes. Define project parameters such as timelines, resources, dependencies, and success criteria. Partner with professional services, customer success, and product teams to ensure seamless handoff from sales to implementation. Provide input into Statements of Work (SOWs), level-of-effort estimates ...

Data and Insight analyst

Location
Slough, England, United Kingdom
science and AI. You'll have the chance to work with complex, multi-channel behavioural data and help global brands understand what truly influences customer decisions. The Company This specialist data and insights business helps brands measure how advertising and digital experiences impact real-world consumer behaviour. They have … consented consumer dataset that combines media exposure, digital activity, search behaviour, shopping journeys and emerging AI interactions to create a comprehensive view of the customer journey. Operating as a highly collaborative and entrepreneurial team, they offer significant ownership, direct exposure to senior leadership and the opportunity to influence ...

Manager, Commercial Operations & Governance

Location
Staines-upon-Thames, England, United Kingdom
founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish … strategic governance frameworks across CapEx and subscription workflows, driving the end-to-end operational rigor needed to secure actionable customer insights. Collaborating closely with Business Intelligence, Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly impact ...

IT Infrastructure Architect

Hiring Organisation
Transact
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 per annum
will help define our IT strategy, principles and standards, while ensuring that proposed technology solutions are fit for purpose and aligned with business and customer goals. The role will also assess current and emerging technologies, translating business requirements into practical infrastructure designs and proposals. Responsibilities include: Supporting the Technology … purpose. Developing and maintaining IT architecture principles, standards and design-decision libraries. Providing governance to maintain alignment between technology, business objectives and customer needs. Reviewing existing IT services and infrastructure to identify opportunities for improvement. Working with key stakeholders and Business Analysts to define and review functional ...

Remote Senior Product Manager - Casino

Hiring Organisation
Midnite
Location
Petworth, West Sussex, UK
iteration. No hiding behind processes. We move quickly, test relentlessly, and turn ambitious ideas into real impact. If you’re driven by product innovation, customer experience, and building category-defining entertainment products - keep reading. Not your grandad’s bookie. The Role Title: Senior Product Manager – Casino Team: Product Location … across gamification, progression systems, live experiences, personalisation, social features, and player rewards. Drive experimentation and optimisation across the full player lifecycle using data and customer insight. Partner closely with Engineering and Design teams to deliver intuitive, high-quality user experiences across all channels. Collaborate with CRM, Data, and Commercial ...

Digital Commercialisation Project Lead - Aviation

Hiring Organisation
BP Energy
Location
Sunbury-On-Thames, London, United Kingdom
Employment Type
Work From Home
role The Digital Commercialisation Project Lead is responsible for converting a prioritised two year pipeline of digital commercial opportunities into deployed solutions that deliver customer and business value. Working closely with the Marketing Offer Development team, the role will lead the implementation of Aviation digital products and services, including … early-life support. Maintain effective partner governance, delivery reporting, risk management and change control across multiple regions and organisations. Deliver safe2go demonstrations, respond to customer questions and support pre-signing activity with clear technical and operational input. Scope customer and joint venture requirements, translating them into practical plans ...

Product Strategy Lead

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
Salary up to £80,000 This is an opportunity to lead strategic eCommerce partnerships for a growing digital consultancy at the forefront of commerce, customer experience, and technology. You'll work with senior stakeholders, shape digital growth strategies, and play a key role in delivering commercially impactful solutions … ambitious brands. The Company They are a specialist digital consultancy focused on delivering high-quality eCommerce and customer experience solutions. Combining commercial strategy, design, and technology, they partner with well-known consumer brands to create seamless digital journeys and drive measurable business outcomes. Their culture prioritises collaboration, continuous learning ...

VodafoneThree - Acquisition Marketing Manager

Location
Reading, England, United Kingdom
Internet of Things (IoT). What you’ll do You will own and optimise Vodafone Business' prospect nurturing strategy, developing targeted campaigns and customer journeys that increase engagement, drive conversion, and support prospects throughout the buying journey. You will use customer insights and data to develop targeted audience … Product Marketing, Brand, Digital, Go‐to‐Market and Commercial teams, as well as agency partners, to deliver integrated marketing campaigns. Using data and commercial insight, you will influence senior stakeholders and help drive acquisition and pipeline growth. Who you are You will have significant experience in B2B acquisition, demand ...

Marketing Analytics Consultant

Location
Slough, England, United Kingdom
great opportunity to join a growing analytics consultancy where you'll work across a diverse range of marketing analytics and business insight projects. This role offers plenty of variety, direct client exposure, and the chance to develop into a broader data consulting position. The Company They are a specialist … data and analytics consultancy helping businesses use data to improve commercial performance. Working across multiple sectors and brands, they deliver projects spanning marketing analytics, customer insights, measurement, reporting, and data strategy. Their collaborative team offers flexibility, autonomy, and strong opportunities for progression. The Role You will support clients across ...

Customer Insights Analytics Specialist

Location
Slough, England, United Kingdom
ICIS is seeking a data analytics professional to turn customer, product and operational data into actionable insight that drives customer understanding, product decisions and business performance. You will work with researchers and cross-functional teams to combine quantitative and qualitative evidence, enabling a connected view of customer ...

Data Science Engineer

Location
Southampton, England, United Kingdom
engineering environment where innovation and continuous improvement are encouraged.**Some key responsibilities*** Analyse complex sensor and operational datasets to identify trends, patterns and valuable customer insights.* Design, develop and refine condition monitoring and machine learning algorithms.* Develop software and analytical tools to support business and customer requirements.* Work ...

Commercial Product Specialist Other - John Crane - Slough

Location
Slough, England, United Kingdom
Turbomachinery Commercial operations by establishing a single thread of truth from enquiry to order, leveraging data and digital tools to optimise decision-making, enhance customer experience via automated cross departmental collaboration, and deliver improved commercial performance in Dry Gas Seals. Commercial Responsibilities Own and deliver timely, accurate quotations across … process purchase orders, ensuring alignment with quoted scope, pricing, and contractual terms Partner with Sales to develop opportunities, leveraging installed base knowledge and customer insights Additional duties as assigned by the local commercial manager. Digital & Data Responsibilities Lead data governance and quality improvement initiatives for Turbomachinery Commercial datasets Design ...

Analytics Lead

Hiring Organisation
Sky
Location
Isleworth, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Advanced Analytics team sits at the heart of Consumer Strategy, helping shape some of Sky's biggest commercial decisions through advanced analytics, AI and customer insight. Working across TV, NOW, Connectivity, VIP and future growth opportunities, we partner with senior leaders to identify opportunities, solve complex business problems … through advanced analytics in a complex, fast paced organisation. Strong commercial acumen, with the ability to identify opportunities, anticipate business challenges and translate analytical insight into clear business implications and strategic actions. Ability to build credibility with senior stakeholders, communicating complex analytical concepts clearly and influencing decisions at Director ...

Enterprise Sales Executive

Location
Reading, England, United Kingdom
Enterprise Sales Executive focussing on new business, you’ll work directly with finance leaders to: Build trust-based relationships through a consultative, customer-first approach Understand complex financial challenges and translate them into tailored solution strategies and close new business opportunities Lead compelling presentations that connect our solutions … sales teams to create winning proposals Help organisations protect their financial integrity and optimize their financial operations Contribute to our continuous innovation by bringing customer insights back to our product teams What Success Looks Like You’ll consistently meet or exceed revenue targets Your customers will become advocates ...

Social Listening & SEO Consultant

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Part-Time
Salary
£300.00 per day
capability within a well-established insights and research organisation. You'll play a key role in delivering social listening expertise, helping clients better understand customer behaviour and brand perception online. The Company They are an established insights and research consultancy with a long-standing reputation for helping organisations understand … they are investing in new capabilities across social listening and digital analytics. The Role and Deliverables Lead social listening projects using Brandwatch to uncover customer and brand insights. Analyse online conversations and sentiment to identify key behavioural trends. Deliver actionable insights to support client research and pre-launch initiatives. ...

Strategic Revenue Intelligence & AI Lead

Location
Portsmouth, England, United Kingdom
Bottomline is seeking a Director, Customer Intelligence & AI to lead data-driven customer insights, predictive analytics, and intelligent automation across Revenue Management. You will build a unified Customer Intelligence Platform and partner with Sales, Product, Finance and Customer Success to unlock growth and retention opportunities. ...

Product Manager - NGS

Location
Oxford, England, United Kingdom
entrusted with overseeing the entire lifecycle of our NGS products, from conception through to launch and ongoing optimisation. Your role involves understanding market trends, customer needs, and competitive landscapes to develop and execute strategic product plans. Responsibilities Your duties will include: Conduct comprehensive market research and analysis to gather … voice of the customer, identifying key needs, pain points, and market trends Collaborate with cross‐functional teams to drive new product development (NPD) ideation, ensuring alignment with company goals and customer requirements Develop robust business cases for new product initiatives, including market opportunity assessment, financial projections, and risk ...

Senior Data Product Manager - Data & Insights Platform

Hiring Organisation
Sanderson
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£625.00 - £750.00 per day
major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...