26 to 50 of 120 Customer Insight Jobs in the South East

Director, Clinical FSP Go to Market/Therapeutic Strategy Lead

Location
Reading, England, United Kingdom
defense meetings. He/she is in charge to work closely with Sales, BD, account teams and operations, by providing insights and strategy for customer solutions based on understood requirements across functions. **Responsibilities** * Lead Clinical FSP go-to-market activity by translating IQVIA’s FSP strategy, value proposition … differentiated capabilities into compelling customer-facing positioning, messaging and solution narratives.* Partner with Sales, Business Development, account teams and CFSP leadership to identify, shape and progress priority FSP opportunities from early engagement through RFI, RFP, proposal development and bid defense.* Support active and potential sales opportunities by providing ...

Field Service Engineer | Advanced Semiconductor Metrology Systems

Location
Abingdon, England, United Kingdom
customers, this could be a seriously strong move. Infinitesima designs advanced metrology systems used by semiconductor customers around the world. We’re scaling, our customer base is growing, and we’re building a customer support function that can match the quality of our technology. This role sits … sharp end of that growth. You’ll be installing, commissioning, maintaining, upgrading and troubleshooting complex systems at customer sites worldwide. These are not simple plug-and-play products. You’ll be working across electromechanical systems, optics, software-controlled platforms and precision instrumentation, often where uptime really matters. ...

B2B Marketing Manager

Location
Abingdon, England, United Kingdom
Proposition Marketing Partner closely with the Business Commercial Strategy & Propositions Manager to successfully launch new products, services, and commercial solutions. Develop compelling proposition messaging, customer value propositions and go-to-market strategies that clearly articulate our competitive differentiation. Account & Sector Campaigns : Develop targeted Account-Based Marketing (ABM) programmes focused … priority customers, strategic accounts, and high-value opportunities. Create sector-specific marketing campaigns for key industries including agriculture, hospitality, professional services etc. Use customer insight, market intelligence and commercial data to personalise marketing activity, strengthen engagement and improve the effectiveness of Business Services marketing. Sales Enablement ...

Ecommerce & Digital Product Manager

Hiring Organisation
Trapeze Recruitment Services
Location
Margate
Employment Type
Permanent
Salary
£50,000 to £65,000 per annum
recruitment. Hornby is looking for an Ecommerce & Digital Product Manager to take ownership of Hornby.com and turn it into a significantly stronger engine for customer acquisition, conversion, retention and lifetime value. This is much more than website management. You’ll own the commercial performance, customer experience and digital … take the platform from planning and development through testing, migration and launch. Post-launch, you’ll lead a continuous optimisation programme driven by customer insight, analytics and commercial performance data. What you’ll do Own Hornby.com’s ecommerce strategy, performance and digital product roadmap. Lead the delivery ...

Head of Product and commercial Growth

Hiring Organisation
Recruitment South East
Location
Old Town, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
This isn t a role where you simply inherit a product portfolio and keep it ticking over. We re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

Head of Product and commercial Growth

Hiring Organisation
Recruitment South East
Location
Eastbourne, Old Town, East Sussex, United Kingdom
Employment Type
Permanent
This isn’t a role where you simply inherit a product portfolio and keep it ticking over. We’re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company’s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You’ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

Product Manager

Location
Horsham, England, United Kingdom
simply manage a backlog and wait for delivery to happen. You’ll be the owner of the product’s what and why, bringing together customer insight, commercial judgement and cross-functional collaboration to help the team make smart decisions and deliver meaningful outcomes. You are the problem solver … domain direction: Taking ownership of the strategy, roadmap and priorities for an assigned product domain, making sure they align to company goals, OKRs and customer needs. Leading the product lifecycle: Owning the end-to-end product lifecycle for your domain, from discovery and business case through launch, iteration ...

Regional Training and Education Manager UK

Location
Reading, England, United Kingdom
labs work in the future. Education is integral to our vision for lab: it is what drives adoption, and it is what brings real customer insight back into our roadmaps. The role is two-fold. First, you build. In your first 6–12 months you will dedicate most … that program across Region Europe – which is why this role is more than local. Day to day, the role is hands‐on and customer‐facing. You will deliver advanced training for lab customers, resellers and key accounts, upskill local trainers, and work closely with Product, Sales, Support ...

Head of Digital

Location
Slough, England, United Kingdom
experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty programme ...

CRM Marketing Manager

Hiring Organisation
Blue Pelican Consulting Limited
Location
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

Customer Analytics Manager - 12-month FTC

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 per annum
Customer Analytics Manager | Fashion Retail | London (Hybrid) | 12-Month FTC | Up to £70k We're working with a leading British fashion retailer with a large store network, a major online presence and millions of active customers. They're looking to hire a Customer Analytics Manager … month fixed-term contract. This is a great opportunity for an experienced customer analytics professional to lead a team that has changed how the wider business uses customer data, helping teams such as finance and brand marketing make better customer decisions every day. The role will involve ...

Software Quality Assurance Manager

Location
Milton Keynes, England, United Kingdom
ensure risks are identified and mitigated early in the development process. Support bid and proposal activities by contributing quality-related content, ensuring alignment with customer and regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor … quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. The Person Currently hold Security Checked (SC) or be eligible and willing to achieve SC clearance. Note that eligibility requires sole British nationality or Dual ...

Insight Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£375.00 - £400.00 per day
data-driven transformation project. You will play a key role in helping stakeholders understand performance, optimise campaigns, and make strategic decisions through actionable insight and analytics. The Company They are a leading organisation operating within a knowledge-led environment, with a strong focus on audience engagement, data-informed decision … strategy and business outcomes. The Role and Deliverables Develop and maintain KPI tracking frameworks across marketing performance, engagement, and audience metrics. Analyse campaign and customer data to identify trends, opportunities, and areas for optimisation. Work closely with BI and data teams to develop dashboards and reporting solutions that support ...

Ecommerce Pricing Manager

Location
Milton Keynes, England, United Kingdom
responsible for developing and delivering the company’s digital pricing strategy, ensuring our ecommerce pricing remains commercially competitive whilst maximising sales, margin and customer value. Working closely with the Head of Pricing & Commercial Optimisation, Category Management, Commercial Pricing, Marketing, Digital and IT teams, the role will use market intelligence … customer insight and competitor analysis to optimise online pricing performance across all digital channels. Key Responsibilities Develop the ecommerce pricing strategy in line with wider commercial objectives: Support profitable growth across all digital sales channels. Monitor, review and optimise pricing architecture for online customers. Recommend pricing strategies ...

Product Manager, ActiveControl

Location
Bracknell, England, United Kingdom
largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

Senior UX Researcher (f/m/d)

Hiring Organisation
Awin
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
platform, helping teams better understand our customers and make informed decisions with confidence.? You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … drive product and business decisions Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions Communicating research findings confidently and effectively to a range ...

Strategic Account Manager

Location
Guildford, England, United Kingdom
trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

Product Manager – Customer & Market (uk)

Location
Horsham, England, United Kingdom
Role: Detego Global is looking for an experienced and customer-focused Product Manager – Customer & Market to join our growing product team. This is a customer-facing, market-driven role for someone who thrives on understanding user needs, translating them into compelling product strategies, and championing the voice … customer across the business. The successful candidate will work closely with our Sales, Marketing, and Customer Success teams to gather insights from end users and prospects, while collaborating with engineering teams to ensure customer value remains at the centre of every product decision. The ideal candidate will ...

Product Director: Social Care & Education

Location
Oxford, England, United Kingdom
millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

Campus - Full Time - Product Manager - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Burgess Hill, West Sussex, United Kingdom
Salary
£ 70 K
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they … Management in Enterprise Technology Services, you’ll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences.Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help ...

Campus - Full Time - Product Manager - 2027 (UK - Burgess Hill)

Hiring Organisation
American Express
Location
Brighton, East Sussex, United Kingdom
Salary
£ 70 K
success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they … Management in Enterprise Technology Services, you’ll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences.Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help ...

Senior Product Manager

Location
Slough, England, United Kingdom
drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear product … requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

Digital Product Manager | Subscriptions & E-commerce

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £70,000 per annum
Digital Product Manager to help shape the next stage of its digital growth. This is a broad, hands-on position covering a customer-facing digital platform that brings together paid subscriptions, editorial content, account management and e-commerce. The business is investing in its digital proposition, giving the successful … with an evolving product function. Key responsibilities: Own and maintain the roadmap across the organisation's digital platform. Support the development of its subscriptions, customer accounts, content and e-commerce experience. Lead product discovery and turn stakeholder requirements into clear, prioritised deliverables. Work with external engineering and agency partners ...

Customer Experience Optimisation Manager (CRO)

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £60,000 per annum
Customer Experience Optimisation Manager London (Hybrid) Up to 60k This is a high impact opportunity to lead a data led customer experience and CRO function within a digitally focused organisation. You will own the optimisation of end to end customer journeys, using experimentation, insight, and innovation … drive measurable commercial outcomes. The Company They are a well established, customer centric organisation operating across multiple digital brands and markets. Customer experience sits at the core of their growth strategy, supported by strong investment in data, technology, and experimentation. The business fosters a collaborative environment where cross ...

Hybrid CRM Lead: Data-Driven Growth & Automation Expert

Location
Aylesbury, England, United Kingdom
Agria Pet Insurance Ltd is seeking a CRM Lead to own CRM strategy, customer insight and marketing automation. You will shape campaigns, segmentation, reporting and data governance to drive commercial growth and improve customer outcomes. Hybrid role based in Aylesbury with Wednesday office days; you will lead … planning, analytics and partnerships, delivering measurable improvements across the customer lifecycle and leveraging AI-driven initiatives where applicable. #J-18808-Ljbffr ...