401 to 425 of 1,166 Customer Insight Jobs in the UK

combine empathy with strong commercial and product thinking. You'll have the autonomy to tackle high-impact problems, make informed decisions using data and customer insights, and help shape products that make a genuine difference to the day-to-day lives of NHS staff. Key Responsibilities Technical Leadership Provide … direction and deliver successful outcomes, without relying on formal authority. Product Management Define the strategic roadmap for your product area through continuous product discovery, customer insight and performance tracking. Own and deliver product outcomes by managing your roadmap and backlog, working closely with Engineering, Design and Client Operations ...

Balance strategic initiatives, optimisation, platform health and foundational capabilities; Define success measures, guardrails and instrumentation with Data and Engineering; Drive launch readiness while protecting customer outcomes and experience quality; Review KPI movement and customer signals after launch and recommend whether to iterate, scale, stop or move on; Create … product practice and commercial judgement; Experience setting OKRs, defining KPI stacks, framing value and prioritising opportunities; Experience linking product metrics to revenue, retention or customer value; Experience using product analytics, customer insight and experimentation to make decisions and evaluate impact; Experience working with Product Design, Engineering ...

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

seeking a high-impact FDE to drive this new engagement model. Unlike traditional professional services, this role requires deep embedding within the customer’s mission to provide ownership of their agentic future. You will be a strategic asset, dedicated to solving complex business problems using the OutSystems platform … Agentic capabilities. You will understand customer needs, scope work, prove feasibility, structure delivery, and measure value. Success means reaching outcomes. You’ll own the agentic transformation and the building process. It is expected that you: Discover and Prioritize AI-driven business use cases. Lead in what to build ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

from research and ideas through to final delivery Create wireframes, prototypes and UI designs using Figma Carry out user research and usability testing Use customer feedback and data to improve products Work closely with Product and Engineering teams Help shape product roadmaps and new features Make sure designs … easy to use Contribute to and improve our design system Support and mentor other designers Explore how AI can be used to improve the customer experience What we're looking for Strong experience as a Product Designer/UX Designer Excellent UI and visual design skills Strong experience with ...

HealthTech business entering the next phase of its expansion across the UK healthcare market. Having established strong product-market fit and built a growing customer base across healthcare providers, the company is now looking for a Director of Product to take ownership of its product organisation and help shape … decision-making frameworks. Work closely with Engineering, Design, Data and AI leadership. Build a deep understanding of healthcare customers, clinicians and patients. Ensure customer insight and product data influence prioritisation. Identify opportunities to use AI and automation across healthcare workflows. Lead major new product and platform initiatives. Balance ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products … experience end-to-end. This is not a traditional Product role. You will be the Founder's trusted partner on consumer product strategy - synthesising customer insight, operational data, and market intelligence into a product vision that the organisation can execute against. You will define the consumer mobile roadmap ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

Dubai, the Indian Ocean, the Far East, East Africa, South Africa & Australia. We combine the strength of a world-renowned brand with a local, customer-focused approach in the UK. Our passionate team is dedicated to delivering exceptional services and creating unforgettable travel experiences for every customer. … experiences to life across our digital channels, supporting website content, digital merchandising, email marketing and campaign activity to deliver a seamless and inspiring customer journey.We are looking for someone who combines strong commercial awareness with a genuine passion for digital. You will be curious, creative and confident using data ...

lead this transformation. This is a commercial product leadership role, responsible for the product vision and delivery, and for turning innovation into measurable customer value and durable revenue growth. The successful candidate will bring strong product delivery and go‐to‐market experience launching SaaS and AI-enabled products, leadership … high‐performing teams, and the ability to build alignment between Product, Engineering, Revenue, Customer Success, and Marketing around roadmap priorities. Key Responsibilities Set Product Strategy and Roadmap Translate the long‐term vision into a commercially viable roadmap for the core board management platform and AI insight tools across ...

customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within complex … organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally ...

Dubai, the Indian Ocean, the Far East, East Africa, South Africa & Australia. We combine the strength of a world-renowned brand with a local, customer-focused approach in the UK. Our passionate team is dedicated to delivering exceptional services and creating unforgettable travel experiences for every customer. … experiences to life across our digital channels, supporting website content, digital merchandising, email marketing and campaign activity to deliver a seamless and inspiring customer journey. We are looking for someone who combines strong commercial awareness with a genuine passion for digital. You will be curious, creative and confident using ...

platform, working alongside engineering, design, commercial teams and senior leadership to define what gets built next. You’ll own the roadmap, prioritise features, gather customer insight and ensure the team delivers high-quality releases that customers genuinely love. Success in this role isn’t measured by documents written. … them and revenue generated. What You’ll Be Doing Own the Embedded Accounting product roadmap from idea through delivery Prioritise features that solve real customer problems Work closely with engineering to ship valuable releases quickly Speak with customers every week to understand pain points and opportunities Turn business strategy ...

functional collaboration Implementation and account management: coordinating implementation and handover, including the mutual action plans that keep everyone aligned on timelines and get the customer adopting quickly. Product: relaying customer insight to the product team and influencing roadmap priorities. Marketing: working together on ABM campaigns, competitive positioning … customer case studies. What you bring Experience Ideally 3+ years of B2B software or fintech sales experience, with at least 1 year in an outbound closing role. If you have 2+ years in an outbound lead generation role and have been deliberate about upskilling for a move into closing ...

Account Manager Portfolio of 50–100 customers across different sectors and use cases Reporting to the Commercial Director Working cross-functionally with Product and Customer teamsThis is a high-ownership role for someone who can manage complexity, build strong relationships, and translate customer engagement into long-term commercial … different stages of maturity, from established, high-value accounts to newer customers with significant growth potential. Your focus is to increase the value each customer gets from Shortlister over time and ensure that translates into retention and expansion.**Day-to-day, you will:** Own and develop a portfolio ...

platform, helping teams better understand our customers and make informed decisions with confidence. You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … drive product and business decisions Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions Communicating research findings confidently and effectively to a range ...

platform, helping teams better understand our customers and make informed decisions with confidence.? You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … drive product and business decisions Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions Communicating research findings confidently and effectively to a range ...

Residential Management Group (RMG) is seeking a Customer Service Manager to provide end-to-end leadership across our 24/7 Customer Service Centre, IT Service Desk and Complaints function at the Northwich office. You will unite managers and teams, translate strategic priorities into day-to-day delivery … drive improvements in performance, quality, customer satisfaction and first-time resolution. Utilising customer insight, technology, automation and AI, you will reduce avoidable contact and #J-18808-Ljbffr ...

platform, helping teams better understand our customers and make informed decisions with confidence. You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … insights that drive product and business decisionsManaging multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentumCollaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questionsCommunicating research findings confidently and effectively to a range of audiences ...

millions of people.We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets.This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will influence senior … stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes.What you'll be doingDefine and lead product strategy across multiple portfolios and marketsShape roadmap priorities using customer insight, market evidence and business objectivesDeliver portfolio commitments within agreed capacity, timescales and budgetsOwn portfolio ...

millions of people.We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets.This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will influence senior … stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes.What you'll be doingDefine and lead product strategy across multiple portfolios and marketsShape roadmap priorities using customer insight, market evidence and business objectivesDeliver portfolio commitments within agreed capacity, timescales and budgetsOwn portfolio ...

trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...