376 to 400 of 1,166 Customer Insight Jobs in the UK

ensure risks are identified and mitigated early in the development process. Support bid and proposal activities by contributing quality-related content, ensuring alignment with customer and regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor … quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. The Person Currently hold Security Checked (SC) or be eligible and willing to achieve SC clearance. Note that eligibility requires sole British nationality or Dual ...

Operations. This is a high‐impact, high‐ownership role: you’ll combine sharp strategic thinking with hands‐on execution, bringing deep local market insight and broad channel expertise to acquire customers, improve conversion and accelerate revenue growth. It’s fast‐paced, opportunity‐rich, and ideal for someone who loves … regions and use cases. Partner with Product, Pricing and Operations to ensure strong product‐market fit and a compelling, localised proposition. Champion the French customer - Be the voice of the French customer across the business. Ground decisions in clear customer insight and ensure every touchpoint, marketing ...

Customer Solutions Consultant, Ada Accelerate Remote - United Kingdom About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver … strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life ...

Kate, our Co-founder and CEO, you'll own our growth strategy and work with the founders and leaders across sales, product and customer success to translate it into a clear go-to-market plan. That means making choices about which customers and use cases to prioritise, what makes … proposition compelling, and where we invest time and money. Your remit spans the customer journey, from awareness and demand through to conversion, adoption and expansion. You'll own growth's contribution to qualified pipeline and revenue, and work with the relevant teams to address the biggest barriers to growth ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

join our Digital team as a Website Product Owner, playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising ...

industry transformation. What you’ll do: Provide strategic leadership for Elexon’s end-to-end Service Operations function, ensuring technology services are reliable, resilient, customer-focused and aligned with business priorities. Lead the design and delivery of the Service Operations target operating model, supporting organisational change, supplier insourcing … governance, escalation and regulatory reporting. Own the multi-year investment case for Service Operations, including budgets, resource planning and technology investment. Champion operational excellence, customer experience and digital innovation, using insight and continual improvement to deliver measurable and sustainable change. Play a key strategic role across the Operations ...

strategy, growth, and execution of a portfolio that is redefining how people interact with the workplace. Working across product management, engineering, UX, data analytics, customer success, and commercial teams, you will shape the evolution of our solutions into an AI-native platform that delivers seamless, intelligent, and data-driven … workplace experiences. You will drive product vision, portfolio performance, and commercialization strategies while ensuring every investment is grounded in customer needs, market opportunities, and measurable business outcomes. Just as importantly, you will develop and inspire a high-performing product team, creating a culture of innovation, accountability, and customer ...

Your Next Challenge In this role you will own the FX and Risk Management Product set, translating product strategy into delivered capabilities and measurable customer, operational and commercial outcomes. Product responsibilities encompass a broad range of existing and future products including transactional FX, spot and forward FX, foreign exchange … Operations, Sales, Risk and Compliance teams, you will lead discovery, prioritisation, delivery, launch and continuous improvement activities, ensuring investment is focused on solving meaningful customer and business problems and creating sustainable value. The product group is in the process of evolving its responsibilities, but the end state is expected ...

work Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. The role This is not a traditional Customer Success role. You’ll sit at the centre of product adoption, customer growth, and operational execution and owning the most critical stage … customer journey and helping turn early traction into long-term success. If you thrive in fast-paced environments, enjoy solving problems, and want to play a key role in scaling a HealthTech startup, we’d love to hear from you. Salary: Starting at £45,000 + equity Office Location ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

About the role: PwC helps organisations achieve sustainable growth by combining strategy, customer insight, technology, and AI to create value for customers, employees, partners, and shareholders. Within the CLT Consulting team, you will work with leading consumer goods businesses to deliver commercial transformation programmes that drive growth, improve … customer experience, enhance operational efficiency, and embed AI-enabled ways of working. This role plays a key part in shaping and enhancing PwC’s AI proposition in the Consumer Goods and front-office consulting market, developing innovative offerings and accelerating AI adoption across clients and the firm. ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

provide challenge, context and support to make sure we’re solving the right problems with the right impact. Go deep on problem spaces, from customer insight to data to regulation. You’re able to go very deep on problem spaces, but to summarise clearly and succinctly to enable … faster, better, decisions.. Think in terms of commercial outcomes. You’ll put together recommendations based on data, customer insights, market research and commercial impact, to demonstrate clear recommendations or decisions. You’re comfortable owning commercial outcomes. Guide key prioritisation decisions. You’ll bring the right data, customer insights ...

experienced IT Service Delivery leader with a passion for building and leading high-performing teams, driving operational excellence, and delivering exceptional customer experiences? Our manufacturing customer seeks an IT Service Delivery Leader to shape the next phase of global IT service delivery capability. This is a key role … responsible for delivering stable, efficient and customer-focused services across the organisation. You'll provide visible leadership across the IT Service Desk (c. 12 people + 3rd parties globally), ensuring your colleagues receive a consistent, high-quality technology experience. You’ll provide leadership and accountability for the delivery ...

data-driven transformation project. You will play a key role in helping stakeholders understand performance, optimise campaigns, and make strategic decisions through actionable insight and analytics. The Company They are a leading organisation operating within a knowledge-led environment, with a strong focus on audience engagement, data-informed decision … strategy and business outcomes. The Role and Deliverables Develop and maintain KPI tracking frameworks across marketing performance, engagement, and audience metrics. Analyse campaign and customer data to identify trends, opportunities, and areas for optimisation. Work closely with BI and data teams to develop dashboards and reporting solutions that support ...

related discipline. Proven experience managing digital marketing programmes within a regulated industry, ideally pharmaceuticals, healthcare or life sciences. Strong understanding of omnichannel customer engagement and personalised customer journey development. Experience working with CRM systems, marketing automation platforms and customer engagement technologies. Knowledge of website management, content management … skills with experience using digital analytics and reporting tools to generate actionable insights and measure campaign effectiveness. Experience supporting product launches and delivering integrated customer engagement programmes. Understanding of paid media, digital advertising and customer acquisition strategies. Excellent project management, organisational and stakeholder management skills, with the ability ...

Chief AI Officers, data and analytics leaders, and business executives Understand each client’s strategic priorities, operating model, technology landscape, and commercial drivers Connect customer challenges to relevant Data & AI capabilities, including: Data strategy and operating models Cloud data platforms and lake houses Data engineering and integration Business intelligence … exceed monthly, quarterly, and annual targets Develop long‐term account strategies that create opportunities beyond the initial engagement Lead the sales cycle Manage customer relationships and interactions throughout the full sales cycle, from initial qualification through to contract signature and handover Lead discovery conversations, executive briefings, client workshops, proposal ...

Marketing, and Design. This is an ideal role for someone with strong copywriting and digital marketing skills who enjoys translating product capabilities into clear customer value. Whether you're producing campaign assets, developing sales enablement materials, or supporting product launches, you'll play a key role in helping schools … Messaging & Positioning Support refinement of value propositions and messaging across Faria's product portfolio Translate product features and roadmap updates into clear customer benefits for school leaders, educators, admissions teams, administrators, and operational staff. Conduct customer interviews, market research, and competitor analysis to uncover insights that strengthen messaging. ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

solve, which benefits actually matter, and where our own processes are quietly costing us business. You'll pair that with the data, pulling apart customer behaviour, pipeline and market numbers to see what's really happening rather than what everyone assumes. Our data isn't always tidy … this is a great fit for you. You'll be incredibly curious and creative, but as comfortable with a revenue target as a customer conversation. Signals we love also include if you've worked at start-up or scale-up pace and can navigate a large organisation and foster ...

responsible for developing and delivering the company’s digital pricing strategy, ensuring our ecommerce pricing remains commercially competitive whilst maximising sales, margin and customer value. Working closely with the Head of Pricing & Commercial Optimisation, Category Management, Commercial Pricing, Marketing, Digital and IT teams, the role will use market intelligence … customer insight and competitor analysis to optimise online pricing performance across all digital channels. Key Responsibilities Develop the ecommerce pricing strategy in line with wider commercial objectives: Support profitable growth across all digital sales channels. Monitor, review and optimise pricing architecture for online customers. Recommend pricing strategies ...

solve, which benefits actually matter, and where our own processes are quietly costing us business. You’ll pair that with the data, pulling apart customer behaviour, pipeline and market numbers to see what’s really happening rather than what everyone assumes. Our data isn’t always tidy … this is a great fit for you. You’ll be incredibly curious and creative, but as comfortable with a revenue target as a customer conversation. Signals we love also include if you’ve worked at start-up or scale-up pace and can navigate a large organisation and foster ...