676 to 700 of 972 Customer Insight Jobs in the UK

Senior Director of AI Solutions

Location
Greater London, England, United Kingdom
senior technical‐sales advisor for enterprise opportunities, partnering with Account Executives and Client Partners throughout the sales cycle. Lead discovery sessions to understand customer needs, business challenges, and strategic priorities. Develop tailored AI solution approaches, conceptual architectures, and value propositions that align with customer goals. Support proposal development … closely with sales, delivery, engineering, and product teams to ensure consistency in messaging, solution packaging, and go‐to‐market strategy. Provide critical market and customer insights to influence product roadmaps and service offerings. Thought Leadership & Market Presence Represent the company in customer workshops, industry events, webinars, and analyst ...

Product Manager III, AI Analytics Products

Location
Greater London, England, United Kingdom
Working at the intersection of analytics, data, and artificial intelligence, you will partner closely with engineering, analytics, and business stakeholders to identify opportunities, solve customer problems, and deliver innovative products that improve how teams access and interact with information. This role is ideal for a product manager with experience … leveraging Large Language Models (LLMs), retrieval-augmented generation (RAG), conversational interfaces, and agentic workflows. Collaborate with analytics, data, engineering, and business stakeholders to understand customer needs and identify opportunities to create value through AI-driven solutions. Translate complex customer and business problems into clear product requirements, user stories ...

Product Director - Innovation & AI

Hiring Organisation
Finastra
Location
London, UK
Employment Type
Full-time
strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

Product Director - Innovation & AI

Location
Greater London, England, United Kingdom
strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market‐ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

Product Director - Innovation & AI

Location
Greater London, England, United Kingdom
strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … shaping and driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions.The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

Website Product Owner

Location
Greater London, England, United Kingdom
backlog, aligned to business, digital and transformation objectives. Translate client, business and regulatory requirements into prioritised initiatives that improve engagement, conversion, servicing and efficiency. Customer Experience & Optimisation Own end-to-end website journeys, championing customer-centric design, accessibility and continuous improvement. Partner with UX, Analytics, Technology and Marketing … Performance & Analytics Define and monitor website KPIs, business outcomes and non-functional requirements, including performance, resilience, security, scalability and site speed. Use analytics and customer insights to inform prioritisation, investment decisions and ongoing optimisation. Essential Experience Experience as a Website Product Owner, Digital Product Manager or Digital Experience Product ...

Head of Insights and Analytics

Hiring Organisation
Axis Capital
Location
London, UK
Employment Type
Full-time
multidisciplinary team that transforms data into actionable insights and measurable business value. You will be accountable for enterprise reporting, business intelligence, performance analytics, insight generation, analytics strategy, and business adoption of analytical solutions. The role identifies and prioritizes opportunities where advanced analytics and AI can drive business value … machine learning, AI automation) to solve each business problem, ensuring solutions are fit-for-purpose and add tangible value (e.g., improved loss ratio, enhanced customer experience, operational efficiency).Traditional Insights & Management Information: Oversee development and enhancement of dashboards, reports, and key performance indicators (KPIs) that provide a single source ...

Senior Program Manager, GREF – Global Support Operations

Location
Greater London, England, United Kingdom
introduce innovative methodologies for sizing and prioritizing the most impactful opportunities across listening channels, aligning stakeholders on prioritization and execution of initiatives to improve customer experience and controllership across our matrixed organization. You will drive insights to action by building compelling narratives that secure leadership commitment. You will develop … will enable predictive insights. Cross-Functional Collaboration & Execution You will operate comfortably across domains, building partnerships with Business Intelligence, Technology, Operations, Regional Teams, Finance, Customer Insights, and Design and Construction. You will navigate ambiguity and wear many hats—moving fluidly from analytical deep dives to tactical execution. When launching ...

Solutions Consultant

Location
Milton Keynes, England, United Kingdom
SaaS platform delivers measurable value while ensuring successful deployment through well-defined scope and implementation plans. The Work Partner with sales executives to understand customer objectives and challenges, shaping solution proposals that align with business outcomes. Conduct discovery sessions to gather requirements, map processes, and identify gaps/opportunities. … Translate business requirements into functional and technical implementation scopes. Define project parameters such as timelines, resources, dependencies, and success criteria. Partner with professional services, customer success, and product teams to ensure seamless handoff from sales to implementation. Provide input into Statements of Work (SOWs), level-of-effort estimates ...

Technical Product Manager

Location
City Of London, England, United Kingdom
right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place where … deliver measurable business outcomes. You'll partner closely with Engineering, Data, Operations and key business stakeholders to define and deliver intelligent automation capabilities, balancing customer value with technical excellence across APIs, integrations, platform architecture and modern distributed systems. This is an opportunity to build products that leverage automation ...

Forward Deployed Engineer

Location
City Of London, England, United Kingdom
implement, customize, and optimize our platform for their specific business needs while feeding insights back to our engineering team. What You\'ll Do Customer Implementation & Success Deploy and configure our AI account management platform for enterprise clients Work onsite or remotely with customer teams to ensure successful integration … Customize workflows, data pipelines, and AI models to match client requirements Troubleshoot technical issues and provide rapid resolution during implementation phases Train customer technical teams on platform usage and best practices Technical Development Build custom integrations between our platform and client systems (CRMs, ERPs, databases) Develop client-specific features ...

Head of Ecommerce and IT Asset Reuse

Location
Rugby, England, United Kingdom
Full Job Description: We’re seeking a Head of Ecommerce & IT Asset Reuse to drive sustainable income growth through online trading, digital innovation and customer insight. Leading all e-commerce and IT Asset Reuse activities, you will maximise the value of donated stock and IT assets through effective merchandising … Marketing, Supporter Engagement and Finance teams, you will ensure our physical and digital channels operate as a seamless income-generating function while delivering excellent customer and supporter experiences. If you're a strategic, commercially minded leader who wants to make a real difference, this is an exciting opportunity ...

Solutions Architect – Cloud Infrastructure

Location
United Kingdom
Territory Manager, working directly with prospects, customers, and partners from initial discovery through solution validation and commercial close. This is a hands‐on, customer‐facing individual contributor role. You will combine strong infrastructure knowledge with commercial awareness, helping customers understand how Virtuozzo can address their technical requirements, operational challenges … Partner closely with the Territory Manager to develop account strategies, progress opportunities, and remove technical barriers to purchase. Lead technical discovery to understand each customer’s infrastructure, workloads, operating model, commercial priorities, and decision criteria. Design and present solution architectures based on Virtuozzo’s cloud infrastructure platform. Translate customer ...

Sr Enterprise Sales Specialist Cloud Infrastructure RCPG

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 70 K
Senior Enterprise Sales Specialist, Cloud Infrastructure RetailDo you obsess over customer outcomes We're looking for a Senior Enterprise Sales Specialist, Cloud Infrastructure who starts with the customer's business challenge, works backwards from their goals, and builds migration and modernisation solutions that deliver real, measurable value across … focused on helping UK and Ireland customers achieve transformational business outcomes through cloud migration and modernisation. You will earn trust by deeply understanding each customer's priorities, then build pipeline and close revenue by positioning migration not as a technology project but as the fastest path to the business ...

eCommerce Amazon Marketplace Manager

Location
Swindon, England, United Kingdom
delivering measurable revenue improvements across all online sales channels. Alongside marketplace growth, you will support the ongoing optimisation of our Shopify Plus platform, leveraging customer insights, digital marketing best practice and performance data to drive conversion, retention and customer experience improvements. We are looking for an action-oriented … commercial pricing strategies to maximise competitiveness and profitability. Manage and optimise each D2C platform to enhance user experience, conversion rates, traffic growth and customer retention. Conduct regular analysis of sales data, user traffic and customer behaviour to identify opportunities across marketplaces and web properties. Collaborate with centralised cross ...

Technical Specialist |Johnson & Johnson MedTech | Electrophysiology | London South

Location
Greater London, England, United Kingdom
solutions. Working under moderate supervision, the Technical Specialist partners closely with physicians, electrophysiology lab staff, and commercial colleagues to deliver best‐class clinical support, customer education, and procedural expertise. The role plays a critical part in helping customers improve patient outcomes while supporting the organisation’s overall technical, clinical … commercial strategy. The Technical Specialist applies practical electrophysiology and product knowledge to implement customer‐focused initiatives, accelerate technology adoption, and contribute to sustainable business growth within the assigned territory. This role is eligible for sales incentives and commission programmes. Duties & Responsibilities Clinical & Technical Support Provide expert clinical and technical ...

Data and Insight analyst

Location
Slough, England, United Kingdom
science and AI. You'll have the chance to work with complex, multi-channel behavioural data and help global brands understand what truly influences customer decisions. The Company This specialist data and insights business helps brands measure how advertising and digital experiences impact real-world consumer behaviour. They have … consented consumer dataset that combines media exposure, digital activity, search behaviour, shopping journeys and emerging AI interactions to create a comprehensive view of the customer journey. Operating as a highly collaborative and entrepreneurial team, they offer significant ownership, direct exposure to senior leadership and the opportunity to influence ...

Customer Solutions Consultant - AI SaaS

Location
Leeds, England, United Kingdom
shaping solutions, and working directly with customers to bring their ideas to life? If you thrive at the intersection of technology, process design, and customer delivery, this role offers the perfect blend. This is a hands‐on, customer‐facing role where you’ll act as the bridge between … customer needs and the platform’s technical capabilities. You’ll work closely with Sales, Product, and Development teams to shape solutions, design workflows, and ensure customers achieve measurable value from the platform. £40,000 - £60,000 per annum, dependent on experience Leeds - Office Based 30 days holiday (increasing ...

Manager, Commercial Operations & Governance

Location
Staines-upon-Thames, England, United Kingdom
founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish … strategic governance frameworks across CapEx and subscription workflows, driving the end-to-end operational rigor needed to secure actionable customer insights. Collaborating closely with Business Intelligence, Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly impact ...

IT Infrastructure Architect

Hiring Organisation
Transact
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 per annum
will help define our IT strategy, principles and standards, while ensuring that proposed technology solutions are fit for purpose and aligned with business and customer goals. The role will also assess current and emerging technologies, translating business requirements into practical infrastructure designs and proposals. Responsibilities include: Supporting the Technology … purpose. Developing and maintaining IT architecture principles, standards and design-decision libraries. Providing governance to maintain alignment between technology, business objectives and customer needs. Reviewing existing IT services and infrastructure to identify opportunities for improvement. Working with key stakeholders and Business Analysts to define and review functional ...

IT Infrastructure Architect

Location
City Of London, England, United Kingdom
will help define our IT strategy, principles and standards, while ensuring that proposed technology solutions are fit for purpose and aligned with business and customer goals. The role will also assess current and emerging technologies, translating business requirements into practical infrastructure designs and proposals. Responsibilities include: Supporting the Technology … purpose. Developing and maintaining IT architecture principles, standards and design-decision libraries. Providing governance to maintain alignment between technology, business objectives and customer needs. Reviewing existing IT services and infrastructure to identify opportunities for improvement. Working with key stakeholders and Business Analysts to define and review functional ...

Technical Product Manager - Azure Cloud Platform

Location
Greater London, England, United Kingdom
well as customers ranging from developers to senior leaders. Key responsibilities will include: Defining and implementing the strategic Azure platform roadmap, based on customer insights, emerging technologies and ways of working. Champion internal developer platform principles, enabling self-service, automated workflows and golden paths for teams. Working closely with … across networking, IAM, policy enforcement, automation, and compliance tooling. Strategic Roadmapping: Collaborate with engineering leadership to shape the long-term platform strategy based on customer insights, emerging technologies, and enterprise needs. Customer Onboarding & Experience: Partner with application teams to provide a white-glove onboarding experience, ensuring smooth adoption ...

Product Owner - Supply Chain and Logistics

Location
Greater London, England, United Kingdom
ongoing maturity of product delivery across Post Office. Throughout all activities, the Product Owner will consistently demonstrate Post Office values and behaviours, maintaining a customer-first mindset and a strong focus on delivering sustainable business outcomes. Principle Accountabilities Core Accountabilities include: Lead the Supply Chain & Logistics product portfolio, defining … standards and governance requirements. Collaborate with business stakeholders, operational teams, suppliers and delivery squads to align priorities, manage dependencies and maximise business value. Use customer, Postmaster and colleague feedback, alongside data and insights, to identify opportunities for continuous improvement. Balance new capability delivery with operational requirements, technical debt reduction ...

technology product manager

Location
Greater London, England, United Kingdom
multi-year product strategy and roadmap, and ensure investments are aligned to measurable business outcomes. You will act as the voice of the customer and business stakeholder, balancing operational needs, strategic priorities and technical opportunities to maximise value delivery.Working across regional and global teams, delivery partners and technology vendors … will influence product direction, investment decisions and prioritisation. You will use customer insights, market trends, operational data and business objectives to continuously evolve your product portfolio and drive adoption, satisfaction and value realisation.Reporting to the Product & Services Director, you will maintain strong partnerships with senior leaders across your supported ...

CRM Manager

Hiring Organisation
Disney Interactive
Location
London, United Kingdom
Salary
£ 70 K
this role is responsible for developing and executing CRM strategies that drive engagement, guest lifetime value and commercial performance through best-in-class customer communications.This role is based in our London Hammersmith office, with an expectation to work onsite four days per week.ValuesYou’ll join a team grounded … another every day.What You Will DoDevelop and lead the annual EMEA CRM strategy across Walt Disney World, Disneyland Paris and Disney Cruise Line, aligning customer journeys and email communications to business objectives.Build, manage and optimise email campaigns and automated journeys within Salesforce Marketing Cloud, ensuring brand excellence, accuracy ...