26 to 50 of 229 Customer Requirements Jobs in London

Senior Manager, Product Management

Hiring Organisation
Vialto Partners
Location
London, UK
Employment Type
Full-time
shaping and delivering innovative digital products that support Vialto's global mobility services. You will work at the intersection of business, technology and customer experience, turning complex business challenges and customer needs into products and solutions that deliver measurable value. Working closely with Engineering, Technology, Design, Data … objectives and client needs. Work closely with Product, Technology, Engineering, Design, Data and Global Mobility stakeholders to identify opportunities and define product priorities. Translate customer needs, business requirements and market insights into clear product requirements, user stories and acceptance criteria. Lead product discovery activities, identifying customer ...

Applied AI Architect, Industries Anthropic London, UK

Location
Greater London, England, United Kingdom
paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with … capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers ...

TM1 Consultant

Hiring Organisation
Able Consult
Location
Islington, Greater London, Clerkenwell, United Kingdom
Employment Type
Permanent
Salary
£57000 - £75000/annum
specialist IBM Planning Analytics consultancy is seeking an experienced consultant to join its fully remote team. This is a varied role combining customer engagement, technical delivery, solution enhancement and ongoing support across a portfolio of customer environments. Working as part of a small and collaborative team, you will … helping customers develop, improve and maximise the value of their IBM Planning Analytics solutions. You will work closely with customers to understand their requirements, contribute to project delivery and provide the technical expertise needed to support ongoing business needs. The Role You will be involved in a broad range ...

Senior AI Deployment Consultant

Hiring Organisation
Intercom
Location
London, UK
Employment Type
Full-time
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

ServiceNow Managed Service Consultant

Hiring Organisation
UP3
Location
Greater London, England, United Kingdom
defined timescales to different stakeholders Good communicator and approachable with good written English skills Ability to effectively communicate with non-technical people about requirements, technical problems and identifying potential solutions Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally … contain high quality ServiceNow code and development Ensuring your work delivered adheres to industry and UP3 best practice standards Devising and scoping solutions to customer requirements Work closely with engagement managers and customers to deliver in an agile methodology Providing functional and technical skills to document and configure ...

Senior AI Deployment Consultant

Location
Greater London, England, United Kingdom
Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Space & Merchandising Consultant (m/f/d)

Hiring Organisation
RELEX Solutions
Location
London, UK
Employment Type
Full-time
diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life. The EMEA Central Customer Operations team is expanding its Merchandising team that delivers Space & Assortment and Price & Promotions projects to customers. We're looking for a Space, Assortment … phases of a project lifecycle in the fields of Space, Assortment, Pricing and Promotion planning. A Merchandising Consultant is expected to master the customer-specific configurations needed to solve customer challenges and equip them with the most optimized system possible. Combining your experience with our software modules ...

Senior Security Engineer / Lead

Hiring Organisation
Assist Security Group
Location
London, United Kingdom
Employment Type
Permanent
closely with the Managing Director to design, deliver and maintain high-quality electronic security solutions. This is a hands-on senior engineering role , combining customer engagement, technical design, pre-sales support, installation, commissioning, fault finding, compliance and quality assurance. The postholder will personally undertake technical surveys, system design … engineering activities while providing technical leadership to internal and third-party engineering resources. The role will support customer engagements, translating security risks and operational requirements into technically appropriate and commercially viable solutions, and ensuring all systems are delivered in accordance with relevant Standards, Codes of Practice and certification ...

Forward Deployed Engineer

Location
Greater London, England, United Kingdom
Open London, United Kingdom (On-site) Customer Engineering & Enterprise Solutions Full-time Posted Aug 11, 2026 Role summary Join a fast-growing seed-stage company building agent-native risk infrastructure for regulated enterprises. This role sits between engineering, customer success, solutions architecture, and commercial ownership. You'll take … traditional software engineering role and it is not a traditional account management role. The strongest candidates will be comfortable speaking with senior customer stakeholders one moment and using AI-assisted development tools to ship a customer-facing fix the next. Important Full-time on-site role in London ...

Professional Services Engagement Manager

Location
Greater London, England, United Kingdom
between Sales, Professional Services, and Delivery teams, you will combine technical expertise, consultative selling, and business acumen to shape services engagements that drive measurable customer outcomes. You will partner closely with customers to understand their goals, challenges, and operating environments, then design and position service solutions that maximize … Harness platform. From discovery and solution development to proposal creation and engagement planning, you will serve as a trusted advisor throughout the customer journey. This role is ideal for someone who enjoys operating at the intersection of technology, customer success, and commercial strategy—helping organizations modernize software delivery ...

Post Production Support Specialist, Charles River Development, Assistant Vice President

Location
Greater London, England, United Kingdom
Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise … team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams.* Analyze and evaluate requirements issues while providing product expertise and guidance throughout the post go-live journey.* Educate customers on the methodologies and functionality provided by CRIMS. Advise ...

Technical Account Manager

Location
Greater London, England, United Kingdom
customers maximise the value of their Emburse solutions. Working with a portfolio of customers, the ESA combines deep product knowledge with strong consulting and customer-management skills. They partner closely with Customer Success,Support, Product and other internal teams to understand customer requirements, recommendbest-practice solutions … manage configuration and change requests, resolve complex issuesand proactively identify opportunities to improve the customer's use of the Emburse SaaS platform. The role requires the ability to manage multiple customer priorities while building strong, long-term relationships and providing a consistently high level of service. **Please note ...

Pre-sales Specialist

Hiring Organisation
Access Appointments Consultancy Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
continuous growth, to carry out a variety of technical pre-sales (including design and quote) and co-ordination tasks, to meet or exceed customer requirements and to promote the success of services in line with the company's overall strategies, while reflecting customer needs. Also complete tasks … which are assigned by the Managers and are part of a project or maintenance contract work, in a professional and timely manner to ensure customer satisfaction. Job description: Requirements Definition and Design: Define requirements, create designs and proposals. Provide technical support to their customers. Project Planning ...

Senior Technical Leader Data Center - F/M

Hiring Organisation
Schneider Electric
Location
London, UK
Employment Type
Full-time
Spain, you will act as the technical authority for complex Data Center and Multi-System Integration opportunities. Your role starts once the customer publishes its specification (RFQ): you build the bridge between the spec and the factories, check that the technical response meets the spec, and manage any deviations … center architecture: cooling (from chiller to CDU), UPS, medium and low voltage electrical distribution, transformers, and power train. Your Missions: Capture, analyze, and translate customer requirements into integrated and scalable technical solutions that deliver measurable customer value,Define and lead the overall solution architecture across electrical, mechanical ...

Lead Consultant / Project Manager - Quality Cloud

Location
Greater London, England, United Kingdom
revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally … mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value ...

Senior AI Architect| London

Hiring Organisation
Infosys Technologies
Location
London, UK
Employment Type
Full-time
shaping our Generative AI strategy, selecting appropriate models and technologies, and collaborating with cross-functional teams to deliver cutting-edge solutions that meet customer requirements and business objectives. Primary Skill Set: Generative AI Expertise: In-depth knowledge of modern Generative AI techniques and foundation models, including transformer-based … align with business goals. Model Selection: Evaluate and select appropriate models, agent frameworks, RAG strategies, and integration standards (including MCP) based on the specific requirements of each project. Consider factors such as data availability, complexity, safety, cost, latency, and computational resources. Architectural Design: Design comprehensive and scalable architectures ...

Genesys Specialist Demonstrator

Location
Greater London, England, United Kingdom
pivotal role in designing and showcasing BT's market-leading Genesys Cloud solutions. Acting as a technical authority, you'll take ownership of complex customer solutions from concept through to delivery, combining deep technical expertise with exceptional customer engagement skills. Working closely with customers, bid teams and design … specialists, you'll lead impactful demonstrations that influence customer decisions, support business growth and reinforce BT's position as a leading Genesys Cloud partner. This is a highly visible, customer-facing role where you'll provide technical leadership, shape best practice and help define the future direction ...

Enterprise Account Director

Location
Greater London, England, United Kingdom
Risk, Operations, and Technology. Lead complex enterprise sales cycles from prospecting through negotiation, procurement, legal review, and contract execution. Conduct consultative discovery to understand customer challenges and position Hawk's AI-supported AML, fraud detection, transaction monitoring, and financial crime solutions to deliver measurable business outcomes. Partner with customers … nurture pipeline through strategic prospecting, executive networking, industry conferences, partner relationships, and targeted outbound campaigns. Collaborate closely with Pre-Sales, Product, Engineering, Marketing, and Customer Success teams to design solutions, execute proof-of-value engagements, and deliver successful customer outcomes. Translate customer feedback and market insights into ...

Pre Sales Consultant

Location
Greater London, England, United Kingdom
solutions can use the technologies to illustrate and demonstrate how the standard software can be delivered, extended and customised to achieve and exceed the customer objectives. You have the experience and background to lead discussions how to implement and integrate the software into the client’s business processes. … priced to ensure project profitability Run successful customised demonstrations of the platform that highlight the key values and technical benefits. You will demonstrate how customer objectives can be achieved using the platform and can implement specific customer requirements that were raised during the sales process. Participate ...

Account Director Hyperscale

Location
Greater London, England, United Kingdom
jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

Senior Security Assurance Specialist , AWS Compliance and Security Assurance EMEA

Hiring Organisation
AmazonWebServices
Location
London, UK
Employment Type
Full-time
security activities and control implementations to articulate compliance implications to both customers and internal/external audit functions. - Develop understanding of regulated industry compliance requirements and communicate how we control activities to meet global regulatory obligations. - Liaise with customers, regulators and auditors, articulate control implementation, and describe considerations … tools, and best practices that can be adopted throughout the organization. - Apply a working knowledge of global information security regulation and policy to articulate customer and control impact and drive alignment to Amazon controls. About the teamDiverse Experiences AWS Security values diverse experiences. Even if you do not meet ...

Senior Director, Field Service

Hiring Organisation
Salesforce
Location
London, UK
Employment Type
Full-time
within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world … global go-to-market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service, Agentforce, AI-driven operations, scheduling optimization, asset management, and mobile workforce ...

Technical Consultant

Location
City Of London, England, United Kingdom
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role This role combines ...

Senior Consultant (AVD)

Location
Greater London, England, United Kingdom
professional, with experience of designing and delivering enterprise-grade Azure Virtual Desktop (AVD) solutions. The role requires consultative approach and the ability to translate customer objectives into secure, scalable and operationally supportable cloud solutions. You will work across the full project lifecycle, from discovery, assessment and design through … Delivery Design, deploy and optimise enterprise Azure Virtual Desktop environments, including host pools, session hosts, application delivery, profiles, image management and operational handover. Translate customer requirements into secure, scalable and supportable AVD designs aligned to Microsoft best practice, customer governance and operational requirements. Implement and integrate core ...

Global Technical Lead - DataCentres

Location
Greater London, England, United Kingdom
Mission: To ensure global technical consistency and alignment with customer standards across all regions, maintaining quality, uniformity, and compliance in deliverables and processes. Responsibilities: Guarantee technical alignment with customer specifications globally. Define global standards for the customer (templates, quality expectations). Prepare onboarding plans for Regional TLs. … Establish requirements for commissioning (Cx), site activities, and documentation. Manage clarification, deviation, and exception files. Intervene in major customer issues and coordinate resolution. Audit and monitor consistency of deliverables across regions. Act as reference point for best practices and lessons learned. Assess impact of recommendations on other regions. ...