26 to 41 of 41 Customer Retention Jobs in the South East

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, youll oversee the build, testing and rollout of automated customer journeys within Zoho. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. This ...

benefits The Opportunity A growing B2B SaaS business is looking for a commercially focused Growth Marketing Manager to help drive new business growth and customer engagement. Working closely with Sales, Product and Customer Success, you'll lead targeted marketing campaigns, support go-to-market initiatives and deliver programmes … that generate pipeline, improve customer adoption and encourage long-term growth. This is a hands-on role with plenty of autonomy, ideal for someone who enjoys working in a fast-paced, collaborative environment. Key Responsibilities Deliver targeted Account-Based Marketing (ABM) and demand generation campaigns. Partner with Sales ...

Analytics Manager - Customer & CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive data-led decision … organisation. This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, eCommerce and commercial stakeholders to turn customer data into meaningful business outcomes. What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery. Drive ...

partnerships and growing existing client accounts across a range of sectors. Working closely with the Head of Commercial and cross-functional teams including Marketing, Customer Success and Product, you will take ownership of the sales pipeline, identify new revenue opportunities and help shape the company's commercial growth strategy. … sales professional who thrives on winning business, building relationships and exceeding targets. Key Responsibilities for a Sales Manager: Drive new business revenue while supporting customer retention and account growth. Develop and manage opportunities across both new and existing clients. Build strong relationships with prospects, customers and strategic ...

within a high-profile analytics function, you will help shape subscriber strategy across the EMEA region, delivering insights that directly influence commercial decision-making, customer growth, and retention. The Company They are a globally recognised entertainment and consumer subscription organisation with millions of customers across international markets. With continued … commercial, marketing, content, and regional stakeholders to solve complex business challenges. This role sits within a specialist Subscriber Growth Analytics team focused on understanding customer behaviour and accelerating growth across EMEA. The Role As a Senior Subscriber Growth Analyst, you will use data to understand customer acquisition, retention ...

Garden City two days per week Rate: Circa £250-300 per day Contract: Six-month contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … need is for someone who has experience with Zoho CRM, to come in and oversee the build, testing and rollout of automated customer journeys within the platform. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works ...

managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within set KPI’s for other divisions including telephony, connectivity, mobile & energy To support senior leadership with proper opportunity/ ...

what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What ...

improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial outcomes. This role is suited to a data … technical and non-technical stakeholders. The Role You will support the measurement, analysis and reporting of product and service performance, developing metrics across the customer and learner journey. This includes acquisition, engagement, retention, satisfaction, operational performance and revenue. You will also develop reporting tools that allow teams ...

Customer Success Manager, Software, SaaS, COR7600A A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

client transparent service and incident communications Ensure consistent, high-quality client communication for incidents, planned maintenance, and service performance, building trust and supporting client retention and growth. Service tooling and reporting Define and own the ITSM tooling strategy, ensuring platforms support scalable, consistent service delivery across products … satisfaction (ESAT). Time & Budget: On time delivery of transformation, achieving people and project OPEX targets, and supporting wider ICT revenue, margin, and retention targets etc. Assurance: Improved client assurance outcomes, audit readiness, regulatory compliance posture, and transparency of service performance. Efficiency: Exceed client incident SLAs, reduced resolution ...

important role in our continued growth. What you'll be doing This is a varied business development role combining new business, account management and customer retention. You'll be responsible for: Speaking with prospective customers to understand their needs and introduce our platform. Managing existing customer relationships … ensuring customers continue to get value from Safetyhub. Following up enquiries and generating new business opportunities. Working closely with colleagues to deliver an excellent customer experience. Keeping your sales pipeline organised and up to date. What we're looking for We're more interested in attitude than a perfect ...

business has developed an AI platform that helps client-facing organisations build stronger relationships with their customers, identify commercial opportunities earlier and improve client retention through intelligent insights.Joining now means becoming one of the first commercial hires, working directly alongside experienced founders and senior commercial leaders who have … first growth engine from scratch. About You You'll probably have 6 months - 2 years' experience in sales, marketing, growth, commercial operations or another customer-facing role. More importantly, you'll be someone who: Loves solving problems. Enjoys using AI to improve the way work gets done. Thinks ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

exciting projects regularly creating WordPress sites using their bespoke block theme. This full service digital marketing agency has over a 90% client retention rate due to their quality work and customer service. The ideal candidate will be a WordPress Developer or similar that is commutable to Colchester. ...