126 to 147 of 147 Customer Retention Jobs in the UK

JPMorgan Chase & Co. is seeking a Product Director - Customer Success to develop and execute strategies enhancing customer adoption and retention in London. This role will lead a team and improve customer satisfaction metrics. The ideal candidate will have strong experience in technology and customer ...

Director of Premium Support for the EMEA region to lead a team of Technical Account Managers in London. This hybrid role focuses on driving customer adoption, retention, and advocacy while overseeing the customer lifecycle. The ideal candidate will have over 12 years of experience in Technical … Account Management and a strong background in customer success. This position offers opportunities for leadership and strategic engagement with high-value clients. #J-18808-Ljbffr ...

Identifying opportunities to increase revenue through additional services, placements, and account expansion Conducting regular client reviews to ensure high levels of satisfaction and retention Taking detailed job briefs and providing consultative recruitment solutions Managing the recruitment process from vacancy qualification through to successful placement Working … closely with recruitment delivery teams to ensure an exceptional client experience Maintaining accurate CRM records and monitoring account performance Contributing to account growth, client retention, and overall business success What We're Looking For Proven experience in account management, recruitment, customer success, client services, or relationship management ...

This is a highly visible CRM Specialist role focused on subscription lifecycle strategy, where your work will have a direct and measurable impact on customer retention. You will own a critical end of lifecycle project, shaping how customers are engaged around payments and churn prevention at a pivotal moment … media and subscriptions space, with a diverse portfolio of consumer-facing products. With millions of subscribers and a strong investment in data, CRM and customer experience, they are committed to using insight-led marketing to drive long-term value. The environment is collaborative, with CRM working closely alongside product ...

exciting new phase of growth within their SaaS division. Historically, the business has scaled organically through referrals, word of mouth, and strong client retention across both agency and technology services. That approach has delivered consistent year on year growth, including 8% growth within the SaaS product offering alone … SaaS platform. You will be responsible for shaping how the future sales function operates. You will not be responsible for account management or retention and you do not need to bring or win business. Existing clients are fully supported by dedicated fulfilment and account management teams and your ...

Team Lead - Sustainable Investment - Sustainable Finance Solutions Product Location: London Business Area: Product Ref #: 10049344 Description & Requirements We are looking for a strategically minded and outcome-oriented Team Leader to lead our Sustainable Investment ...

awareness of prevailing external market conditions Working with our sister companies within Ramudden Global UK to promote innovative technology to the Highway Industry Managing customer feedback & ensuring KPI s are met Helping to drive productivity and efficiencies throughout the business Feed insights back to Leadership, Marketing and Product teams … motivated and dynamic individual with a proven history of planning, coordinating, and controlling business development and marketing activities to meet company targets for client retention, growth and profitability. Essential for a Business Development Manager: Strong interpersonal & communication Skills Right to work in the UK unsponsored Experience in acquiring ...

Greater London area, is seeking a Client Director (Strategic Accounts) to lead their most important enterprise relationships. You will be accountable for customer success, retention, and growth, while acting as a technical translator between customers and the Product/Engineering teams. Ideal candidates will have over ...

growing technology firm in London seeks a Senior Commercial Director to lead the demand-side revenue function. In this pivotal role, you will oversee customer acquisition and retention, managing high-value relationships and creating a scalable sales organization. The ideal candidate has commercial management experience ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights ...

managers, and institutional investment firms, you will act as the primary technical contact for clients, ensuring successful onboarding, strong platform adoption, and long-term customer satisfaction. In the first 3-6 months of the role the successful candidate will be on a rota covering market hours and picking … Responsibilities - ( Graduate, Trading, Financial Services, FinTech, Financial technology) Managing the day to day engagement with the client base Leading daily meetings with clients Client Retention and responsibility Coordinating the delivery of software to clients Training, strategic project delivery Qualifications and Traits - ( Graduate, Trading, Financial Services, FinTech, Financial technology ...

client has experienced consistent double-digit growth year-on-year since their inception and have built an enviable reputation for outstanding events, high client retention and a fantastic track record in developing their talent into management further down the line. What you'll be doing … Year 1, £100k + Year 2 • Strong existing client base and sponsorship proposition • Consistent business growth and investment • Excellent employee retention and career progression opportunities • Hybrid working with regular exposure to clients and industry events Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated ...

accounts, acting as a key point of contact and helping to build long-term relationships. You ll also identify opportunities to grow accounts, support customer success and retention, and help clients get the most from the product. Alongside this, you ll handle light customer queries … commercial mindset are important, along with being organised and willing to get stuck in. Any previous experience in client-facing roles, account management, customer success, or exposure to SaaS or tech would be helpful, but it s not essential. If you re looking for a role where ...

opportunities, and driving sustainable business growth across international freight and supply chain solutions. The successful candidate will play a key role in expanding the customer base, developing strategic partnerships, and increasing revenue across air freight, sea freight, road freight, customs, warehousing, and value-added logistics services. You will work … ocean freight, road freight, customs brokerage, warehousing, and distribution services. Build and maintain strong relationships with prospective and existing clients, ensuring high levels of customer satisfaction and retention. Develop and implement effective sales and business development strategies to achieve revenue and growth targets. Collaborate with freight operations, customer ...

sales professional to join our growing IT Recruitment team, focused on fostering long term relationships with key clients and job seekers, with a professional, customer focused and technical approach. Within this sector, VANRATH work with many of Northern Ireland's best-known companies, as well as a large … that have moved from their respective industries and forged successful careers within recruitment. Why VANRATH? 20+ years specialist market knowledge and experience 96% client retention rate 20,000 + candidates placed over the past 25 years 1400 + google reviews and Nis highest rated recruitment agency Bespoke ...

your accounts Escalating issues early and helping to resolve them quickly and professionally Working with senior team members on renewals, account growth and client retention Using AI tools and automation where relevant to improve process, reporting and efficiency What we are looking for You will need: Previous experience … across integrated campaigns involving multiple specialist teams What you will be measured on Success in this role will be based on client satisfaction, retention, renewal rates, account growth, quality of communication, accuracy of forecasting and your ability to identify risks early before they become bigger issues. What ...

This is an excellent opportunity to take ownership of your own sales territory, where you ll be rewarded for driving growth and building lasting customer relationships. The role would suit an experienced sales account manager who is used to consultative selling in a multi category environment and is hungry … sales territory, delivering on revenue targets Proactively engage with schools and educational institutions to generate new business Manage and develop existing accounts to maximise customer value and retention Build strong, lasting client relationships through a professional, consultative approach Monitor market trends and competitor activity to inform your ...

Vanta is seeking a Director, Commercial Customer Success to own and scale their Commercial Customer Success function, defining strategies and ensuring customer retention. The ideal candidate will lead a team, drive metrics like retention and adoption, and collaborate cross-functionally. You'll be part ...

engineering team internationally. The business has built its technology platform entirely from scratch and is now entering an exciting growth phase following strong customer adoption, impressive retention metrics, and backing from well-known investors and startup operators. They're looking for engineers who enjoy working in modern ...

London (Hybrid) Head of Growth Product wanted for a fast-growing ecommerce technology business operating at the intersection of digital product, conversion strategy and customer growth. A rapidly scaling technology business is looking to hire a Head of Growth Product to lead the strategic direction and delivery … models and future product development Partner closely with operations, development and client teams to ensure programmes deliver measurable business outcomes and long‐term client retention Drive continuous improvement by identifying new growth opportunities, refining processes and staying ahead of industry trends and emerging technologies You Have significant experience ...

Business Development Manager – IT Infrastructure & Solutions Location: London Area West London (Hybrid Working) Salary: Highly Competitive Basic + Exceptional Commission Structure Job Type: Full-time, Permanent Sector: IT/Managed Services/Technology Sales The ...