176 to 200 of 490 Customer Retention Jobs in the UK

across the US, Europe, and expansion into Asia, we are on a path to realise our vision for the Autonomous Factory. Job Summary The Customer Implementation Lead operates at the intersection of a highly technical product and a demanding, fast-moving semiconductor manufacturing environment, where priorities shift and clear … thinking under pressure is what generates great customer outcomes. Our Customer Leads are working with clients on the smooth rollout and adoption of our software through expert data, communication, project management and collaboration skills, often across more than one customer at a time depending on project stage. ...

Proposition Marketing Partner closely with the Business Commercial Strategy & Propositions Manager to successfully launch new products, services, and commercial solutions. Develop compelling proposition messaging, customer value propositions and go-to-market strategies that clearly articulate our competitive differentiation. Account & Sector Campaigns : Develop targeted Account-Based Marketing (ABM) programmes focused … priority customers, strategic accounts, and high-value opportunities. Create sector-specific marketing campaigns for key industries including agriculture, hospitality, professional services etc. Use customer insight, market intelligence and commercial data to personalise marketing activity, strengthen engagement and improve the effectiveness of Business Services marketing. Sales Enablement ...

candidate will assist in developing an agreed sales Plan which will meet both personal and business goals of expanding the Company’s connected customer base. The role will be a “hunting” role heavily focused on new business and will include managing all commercial aspects of our potential client base … clients’ needs Negotiating Terms of a sale and subsequently closing out Advising of any forthcoming product lines that could be applicable to our customer base To work closely with other Sales Team members to maximize cross-selling opportunities Specific responsibilities in relation to Inbound Call & Communication Inquiries Responding ...

responsibility for the leadership, performance and continued growth of their Belfast operation. This is a senior leadership position with broad responsibility across people, operations, customer delivery and business performance. Working closely with the CEO and wider executive team, the Site Lead will play a key role in shaping … collaboration across the site. Support workforce planning and organisational design as teams grow. Build a strong culture of accountability, ownership and continuous improvement. Customer & Service Delivery Ensure consistently high standards across customer implementation, service delivery and support. Work closely with customer-facing, product and commercial teams ...

Email_CRM on a permanent contract within our Marketing department. The Marketing Manager Email_CRM will be responsible for leading our email programme, driving customer engagement, retention, and revenue. This role bridges the gap between commercial campaign activity and technical data execution, defining data requirements, segment logic … performing mix of targeted promotional campaigns and automated lifecycle journeys. Daily duties and responsibilities will include: Own and execute the email programme to drive customer retention, engagement, and revenue across all automated and promotional channels. Manage a dynamic email deployment schedule, balancing short-term commercial trading needs ...

provide technical support and service coordination for FANUC ROBOSHOT customers, delivering effective remote fault diagnosis and resolution to maximise machine uptime and customer satisfaction. The role will initially focus on ROBOSHOT products, with the opportunity to develop technical expertise across other FANUC CNC product lines, including ROBODRILL and ROBOCUT. … machine downtime and restoring production as quickly as possible Provide technical support across other FANUC products as required Service Coordination Log, prioritise, and manage customer cases through the ERP service management system. Coordinate Service Engineer attendance when on-site support is required and provide technical support Plan and coordinate ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR ...

Nadine’s Origins Story here: https://www.proximie.com/about-us/Position Overview The Transformation Manager is a field‐based, customer‐facing role focused on driving digital transformation and operational excellence in operating rooms across the UK and European Union. You will be a critical driver … include engaging with clinical, operational, analytical, and technical leaders within those institutions to demonstrate the value that Proximie brings to their organization. Achieve strong customer retention rates and drive measurable increases in Proximie product adoption and user satisfaction within your accounts. Leading technical product and clinical demonstrations ...

appoint an experienced Sales Manager to lead its Existing Business team. This is an opportunity to take ownership of an established team responsible for customer retention, renewals and account growth, strengthening an already consistent operation while developing a more proactive and commercially focused approach. The emphasis … data and structure, and help Account Managers identify and develop genuine opportunities for upselling and cross‐selling. The Role You’ll lead an existing customer sales team with responsibility for: Renewals, retention and account growth Developing a more proactive account management approach Coaching Account Managers on customer ...

Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...

based in Devizes and works closely with customers across multiple industries, delivering high-quality, sustainable PCB solutions. They pride themselves on technical expertise, customer focus, and environmental responsibility. The BDM will be required to drive sales growth and market share for the UK division by developing new business opportunities … customers in target sectors. - Develop strategic account plans and deliver against revenue and margin targets. - Prepare accurate forecasts and contribute to UK growth strategy. Customer Relationship Management: - Act as the primary contact for customers, ensuring exceptional service - Understand customer needs and provide tailored PCB solutions. - Negotiate pricing, contracts ...

development provided Reporting to the Senior Marketing and Digital Partner, you will lead and grow our ecommerce business, identifying opportunities to increase sales, improve customer experience and drive commercial success. This is a hands‐on role suited to someone who enjoys combining digital expertise, commercial thinking and data analysis … deliver results. Key responsibilities include: Taking ownership of the ecommerce platform and delivering sustainable revenue growth. Developing and implementing customer acquisition, retention and trade account growth initiatives. Improving website performance, conversion rates and overall customer experience. Managing product information, pricing, catalogue structure and data accuracy. Analysing ...

Full Time Contract type: Permanent Your Impact in This Role The Most Important Things About Your Team, Your Focus, and Your Impact As a Customer Care Consultant at RIB, you will play a key role in helping construction professionals get the most value from their software solutions. Acting … construction software, including RIB Candy, a leading platform for cost estimation, quantity surveying, project control, and tender management. Working as part of a global Customer Care team, you will help customers resolve technical and functional challenges, optimize their workflows, and improve productivity across their estimating and commercial processes. Through ...

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice … chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel ...

leadership for the app, translating company and digital priorities into a measurable roadmap with well‐framed opportunities, aligned to squad OKRs. You will balance customer value, commercial impact, experience quality and delivery feasibility, with accountability for outcomes rather than simply shipping features. You will work closely with Digital Product … Engineering and Delivery Managers, shaping work together early and driving it through delivery. You will also collaborate with Data, CRM, Loyalty, Trading, Marketing, Creative, Customer Care and other Product Managers to deliver coherent app experiences and make informed trade‐offs. As maternity cover, you will provide continuity ...

measurable revenue . The successful candidate will sit at the centre of our sales, account management, marketing and studio teams , helping us build stronger customer relationships, generate opportunities and ensure our creative and digital capabilities are being fully commercialised. You will need to be comfortable challenging established thinking, proposing … offers and strategies designed to recover dormant revenue . Understand why customers have stopped purchasing and identify opportunities to rebuild those relationships. Establish structured customer feedback loops to improve retention and account development. Account Development Work alongside Account Managers to identify the full commercial potential of every ...

Senior Digital Analyst - Bradford Senior Digital Analyst with excellent e-commerce retail/B2C customer digital analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

onsite) The Opportunity We are looking for a CX and Communications Executive to take hands‐on ownership of our daily campaign execution and automated customer journeys. Reporting directly to the CX and Communications Delivery Lead, you will collaborate to build multi‐channel comms, test dynamic content, and deliver personalized … customer touchpoints. If you are passionate about marketing automation, data‐driven CRM execution, and commercial growth, this is an opportunity to make a significant impact. Who Are we? MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off‐price retailers, selling branded ...

business. You’ll have significant autonomy, ownership, and visibility from day one. What You’ll Be Doing Own and evolve the analytical architecture supporting customer acquisition, growth, retention, and customer lifecycle insights. Partner with commercial and operational leaders to solve complex business challenges through data. Deliver … working with BigQuery or similar modern cloud data platforms. Deep expertise with BI tools such as Looker and LookML. Strong understanding of commercial metrics, customer behaviour, retention, and growth analytics. Proven ability to influence senior stakeholders and translate ambiguity into actionable insight. Experience mentoring data professionals ...

closer – you’re working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You’re a product evangelist … best practices to the org Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. Engage the broader Zip team to provide regular and accurate updates on renewal status ...

stakeholders and technology teams, you will translate commercial and operational requirements into effective digital solutions that improve efficiency, support revenue growth and enhance the customer and dealer experience. Working across Commercial, Sales, Aftersales, Operations, Dealer Networks and IT, you will analyse existing processes, identify opportunities for improvement, define requirements … Systems & Processes You will act as a key point of expertise for Order to Delivery and Aftersales processes and systems, analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory ...

continues to scale across the UK and Ireland, strategic account development, client retention, and recurring revenue growth are central to our business strategy. We are seeking an accomplished SAP Account Manager who can build executive‐level relationships, develop strategic account plans, and mobilise the best … procurement processes, and strategic priorities Collaborate with AG delivery and leadership teams to create compelling value propositions and growth strategies 2. Executive Relationship Management & Customer Success Act as the primary commercial contact and trusted advisor for assigned clients Build trusted relationships across operational, management, and C‐suite levels including ...

Digital Analytics & Insights Manager - Bradford Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Bradford. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days … office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with web analytics tools such ...

they do best. About the role: AsGlobal Marketing Directoryou will develop, manage, execute, and track marketing programs that create pipeline for new logo acquisition, customer growth, and customer retention in priority growth markets across the Europe and Middle East region including countries such as the U.K. … markets. Build and manage best-in-class inbound/outbound demand generation programs for the complete demand lifecycle– from new logo acquisition to client retention and growth – with the most effective mix of marketing channels combined with BDR and digital prospecting support. Build demand generation experiences across localized ...