201 to 225 of 490 Customer Retention Jobs in the UK

Senior Data Analyst London (Hybrid) | 75k + BenefitsAre you passionate about using data to drive customer growth, retention, and commercial performance? This is an exciting opportunity to join a fast-growing digital business where your insights will directly influence subscription strategy, product development, and audience engagement. … technology-driven digital organisation with a strong consumer focus and a data-led culture. Operating at scale, they leverage analytics to enhance customer experiences and support sustainable growth across their subscription products. Their collaborative environment brings together product, growth, marketing, and data teams to deliver measurable business impact. With ...

Account Executive – Technology Services Account Management | Customer Success | Renewals | Upselling & Cross-Selling An established and growing technology services organisation is looking for an Account Executive to join its commercial team, taking responsibility for a portfolio of existing customers within the insurance & financial sectors. This is an excellent opportunity … someone who enjoys building long-term customer relationships while also having the commercial drive to grow accounts through renewals, upselling and cross-selling. You will act as a key point of contact for customers, developing a strong understanding of their businesses and identifying where additional technology products and services ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. … Success Plan provides enterprise customers with Salesforce's highest level of strategic partnership, technical expertise, and proactive support. We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will ...

Enterprise Accounts team, a high-paced sales environment that manages our largest and most valuable customers. We're looking for an exceptional salesperson and customer partner with a proven track record of generating and closing upsell and renewal opportunities. You’ll work closely with Marketing and our partner community … strengthen and expand account relationships, introduce new technology into the existing customer base, and drive retention and incremental revenue. The ideal candidate is self-motivated, commercially minded, and a strong team player. You’ll thrive in a fast-paced, agile, and well-structured sales environment that regularly ...

customers maximise the value of their Emburse solutions. Working with a portfolio of customers, the ESA combines deep product knowledge with strong consulting and customer-management skills. They partner closely with Customer Success,Support, Product and other internal teams to understand customer requirements, recommendbest-practice solutions, manage … configuration and change requests, resolve complex issuesand proactively identify opportunities to improve the customer's use of the Emburse SaaS platform. The role requires the ability to manage multiple customer priorities while building strong, long-term relationships and providing a consistently high level of service. **Please note this ...

Program Manager, Customer Success, Just Walk Out, (JWO) Job ID: 2907185 | Amazon EU SARL (UK Branch) Amazon Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify shopping for their shoppers. Our enterprise-ready, autonomous retail technology enables shoppers to simply enter a store … Walk Out uses a combination of technologies to eliminate checkout lines bringing fast and convenient transactional experiences to shoppers. JWOS is seeking a Manager, Customer Success to build first class customer service and operational support programs for our customers. This role drives customer success in several ways ...

partner relationships, while positioning the business as a market leader in digital protection solutions. The VP of Sales & Marketing will also lead our Customer Success tea as a core strategic function focused on driving long-term customer loyalty, retention, and revenue growth. The successful candidate will … performance reporting. Marketing Leadership Oversee the planning, development, and execution of marketing campaigns across digital and traditional channels, ensuring they are grounded in customer and market insight. Utilise data‐driven marketing and digital techniques to grow brand presence, generate qualified leads, and drive client engagement. Work closely with product ...

engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support in a customer-focused, efficient and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations. Ensure all Technical Service Support … medical devices distribution network. Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking. Provide level II/III troubleshooting & customer support as needed. Update Device History Records in document control system when required. Maintain inventory status of devices & spare service parts in MRP/ ...

engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support in a customer-focused, efficient and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations. Ensure all Technical Service Support … medical devices distribution network. Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking. Provide level II/III troubleshooting & customer support as needed. Update Device History Records in document control system when required. Maintain inventory status of devices & spare service parts in MRP/ ...

bringing the same structure, discipline, and continuous improvement mindset into commercial value streams to enhance pipeline quality, pricing performance, launch execution, service delivery, and customer outcomes. Reporting to the Global VP of Sales & Applications, you will work closely with commercial leaders to deploy SBS across the organisation in line … doing: Drive measurable improvements across commercial Core Value Drivers, including order intake, funnel conversion, win rate, pricing effectiveness, quote turnaround, service delivery, and customer retention Facilitate Kaizen events and continuous improvement initiatives that deliver tangible business value Own commercial impact tracking, working closely with Finance and Sales ...

forward, you’ll fit right in. Location: Hybrid - London or Munich About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps … Ideal Candidate: Passionate about sales: You have a hunger to win and a desire to exceed your targets and reap the rewards. Strong customer service skills: You put the client first and you do what you say you’ll do. Personable, resilient and a culture champion: A friendly, warm ...

part of their expansion, they are seeking an experienced Head of Digital to lead their online growth strategy, optimise website performance and deliver exceptional customer experiences across all digital channels. This is an exciting opportunity for a digital professional looking to take the next step in their career, with … expertise. You will be responsible for maximising online sales and profitability through the continuous development of e-commerce platforms, digital marketing activity and the customer journey. Working closely with directors, sales teams, customer service and external partners, you will identify opportunities to drive traffic, improve conversion rates ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within a managed services and consultancy environment. Key Responsibilities Provide senior-level consultancy, support, and technical leadership for Microsoft Dynamics ...

About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking … Success Plan provides enterprise customers with Salesforce’s highest level of strategic partnership, technical expertise, and proactive support. We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will ...

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business … large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify ...

Emissions Monitoring Systems)Help Shape the Future of ENVEAAre you an ambitious technical sales professional with a passion for developing new business, building lasting customer relationships, and delivering innovative environmental solutions We are looking for a Regional Sales Manager – CEMS to drive sustainable sales growth and increase market share … organisation at the forefront of environmental monitoring, helping industrial customers meet increasingly demanding regulatory and operational requirements.You will combine strategic planning with hands-on customer engagement, identifying opportunities, understanding customer challenges, and delivering tailored Continuous Emissions Monitoring System (CEMS) solutions that create long-term value for both ...

Ocado Partner Account team to drive the growth agenda in our partner’s business, enabling our partners to improve commercial outcomes, grow their customer base, order volume, and overall profitability. You will build effective relationships with key commercial, marketing, and ecommerce stakeholders in our partners’ businesses. You will leverage … knowledge of customer objectives, strategic know-how, knowledge of the Ocado Smart Platform (OSP), as well as the expertise of our central growth subject matter experts to create and implement successful growth strategies. You will become a first line of e-commerce growth support, leveraging our team of central ...

enterprise software solutions. They operate internationally, serving enterprise customers across multiple industries, and are known for combining innovation, creativity, and technology to drive customer engagement and business growth. With a strong presence across EMEA and a collaborative sales culture, the company offers employees the opportunity to work with well … known global brands while benefiting from significant career development, training, and uncapped earning potential. Description Manage and grow a portfolio of enterprise accounts, driving customer retention and revenue expansion Identify and close upsell and cross-sell opportunities through strategic account planning and consultative selling Build strong relationships ...

team Supporting the management of onboarding of new customers and new service lines for existing customers Responsible for the delivery of the highest standard customer service and quality for the client Achieve operating plans and all SLAs, with a thorough understanding of scope, service levels & any customer specific … Communicate weekly performance statistics. Liaise with the wider business to support successful delivery of our service and to drive continuous service improvements. Embedding a customer centric culture into the gas team Promotion of a positive working culture throughout the gas team Working with key industry bodies, e.g. Elexon, KPMG ...

sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

sell/up-sell opportunities using the Semrush suite of products. Deliver a value based selling experience to our customers based on automation and customer behavior. Work with a CSM to ensure high customer retention within your book of business. Meet or exceed the daily/… with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings. Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned. Accurately forecast monthly sales and retention achievement to management. Contribute feedback ...

This is an exciting opportunity for someone who loves uncovering insights from data and translating them into actionable recommendations that drive sales, margin growth, customer retention, and business performance. Working closely with senior leaders across Merchandising, Buying, Planning, Allocation and Finance, you'll play a key role … business. Your responsibilities will include: Delivering insightful hindsight, line planning, and in-season performance analysis. Identifying opportunities to improve sales, margin, inventory productivity and customer growth. Partnering with Merchandising and Buying teams to support strategic planning and decision-making. Analysing market trends, competitor pricing and customer behaviour ...

sake. Establish repeatable methods for monitoring and communicating the value created by Agent Factory. Commercial & Operational Insight Develop insight that supports customer retention, buyer and supplier engagement, sales effectiveness, event performance and workflow improvement. Explore predictive and segmentation approaches where they can support better business decisions. Turn … cleansing, modelling and quality assurance. Experience using SQL and visualisation tools such as Power BI, Microsoft Fabric or equivalent platforms. Experience working with CRM, customer, commercial or operational data; Salesforce experience is particularly relevant. Ability to combine information from multiple systems and work effectively with APIs or structured data ...

based in our London office. What will you be doing? Reporting into the Executive Director, Consumer Revenue, you will lead a data-driven customer engagement strategy and execution across all European markets for print subscriptions, digital subscriptions, consumer products and any editorial collaborations. Your KPIs will be engagement (open … Iterable). You will be an expert in setting up and operating a CDP (experience with Treasure Data highly preferable), working with the Customer Data Product Team and Legal to drive data quality assurance and GDPR compliance, as well as setting up valuable micro-segmentations. You will design ...

Reference: J13135 Our client is investing significantly in the future of its Pricing & Analytics capability, expanding its use of advanced modelling, optimisation techniques, and customer value analytics to support smarter commercial decision-making. As a Senior/Principal Pricing Analyst you will play a key role in shaping pricing … Role Working within a highly visible Pricing & Analytics function, you will lead the development of advanced pricing and optimisation solutions designed to improve profitability, customer outcomes, retention, and long‐term value. You will leverage sophisticated modelling techniques to understand customer behaviour, price sensitivity, and demand, translating ...