226 to 250 of 419 Customer Retention Jobs in the UK

clear data strategy that gives the organisation accurate, timely and commercially meaningful insight into performance. You will bring together information across Marketing, Sales, Customer Success, Finance and Operations, creating greater visibility of the complete customer journey and enabling leadership to make faster, better-informed decisions. This … priority will be establishing a reliable single source of truth , ensuring leadership can confidently understand performance across areas including lead generation, sales conversion, revenue, customer behaviour, retention and operational performance. You will develop executive-level dashboards and reporting that move beyond simply presenting numbers. Your role will ...

looking for an experienced IT Sales Executive to manage the full sales cycle, from identifying new business opportunities to closing deals and growing customer accounts. In this role, you will work with customers to understand their requirements and recommend suitable hardware, software, and managed service solutions. You will … responsible for building a strong sales pipeline, preparing quotes, negotiating deals, and developing long-term customer relationships. This is an opportunity for a commercially driven sales professional with a background in IT sales who is confident managing customer relationships and working towards revenue and gross profit targets. Type ...

looking for an experienced IT Sales Executive to manage the full sales cycle, from identifying new business opportunities to closing deals and growing customer accounts. In this role, you will work with customers to understand their requirements and recommend suitable hardware, software, and managed service solutions. You will … responsible for building a strong sales pipeline, preparing quotes, negotiating deals, and developing long-term customer relationships. This is an opportunity for a commercially driven sales professional with a background in IT sales who is confident managing customer relationships and working towards revenue and gross profit targets. Type ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. Lead both managed services and professional services operations. Drive new-logo acquisition while developing strategic relationships across the existing customer base. Identify opportunities to introduce managed services to customers across the wider group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

agencies (including PR and graphic design) for ad management and media outreach. Support Account Management and key commercial stakeholders with promotional activity and client retention initiatives. Maintain productive relationships with suppliers and external partners. Qualifications and Skills Demonstrable experience managing ROI-driven digital and offline marketing campaigns. Minimum ...

Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of client retention funnels and user behaviour. You bring experience from environments where data quality has real consequences and where you've had to build ...

seeking an experienced Education Sales Partner (ESP) to strengthen and expand relationships with our educational institution clients, fostering meaningful growth and driving customer success. What you will be doing... As a member of our Growth sales team, you will play a key role in generating revenue through partnering with … experience working with senior stakeholders in educational institutions, including CEOs, Governors, and School Improvement Directors. Excellent relationship-building skills to foster long-term client retention and drive strategic engagement. Familiarity with the UK education landscape, including industry trends and government policies, with specific knowledge of the needs ...

across the US, Europe, and expansion into Asia, we are on a path to realise our vision for the Autonomous Factory. Job Summary The Customer Implementation Manager owns the end-to-end delivery of our software into enterprise semiconductor manufacturing environments — a highly technical product in a demanding, fast … moving setting where priorities shift and clear thinking under pressure is what generates great customer outcomes. You run complex implementation projects from kickoff to go-live, often across more than one customer at a time depending on project stage, using expert project-management, data, communication and collaboration skills. ...

profitable lifecycle services business. The role combines leadership of the Technical Support Team with the development and execution of service offerings that maximise customer value throughout the lifecycle of Westermo solutions. This includes Professional Services, Service Level Agreements (SLAs), Technical Training, Health Checks, Cybersecurity Support, Network Audits, Lifecycle Management … objective of the role is to transform our Technical Services from a reactive support function into a strategic business unit that improves customer retention, creates recurring revenue streams, and strengthens Westermo's position as a trusted industrial networking partner. Building and managing the technical resources will also ...

functional touchpoints Design, develop, plan and execute strategic program roadmaps for clients that drive optimum value and are rooted in a deep understanding of customer's businesses goals, including driving product enhancements to data analyses Develop and manage project plans while driving the internal coordination and execution of tasks … practices and tool kits Provide constructive product feedback to Medallia Product Management Qualifications Minimum Qualifications: 4 years of experience, with prior role(s) in customer relationship management, strategic program management, consulting, sales/business development, account management, and/or project management in a business-to-business environment. ...

Ultra Low Latencyportfolio. This role offers the opportunity to take ownership of products that are critical to EXA's success, driving commercial performance, customer value and market competitiveness. The successful candidate will also contribute to improving Product Management processes and ways of working across the wider team. KeyResponsibilities Working … product strategy, ensuring alignment with EXA's commercial objectives, network capabilities and target markets. Develop and maintain a multi-year product roadmap based on customer requirements, market opportunities, technology evolution and competitive analysis. Developing new product features – for instance, technical, commercial, process enhancements - to increase demand and ARPU Conduct ...

plus; Analytical mindset with the ability to interpret data and draw actionable insights; A track record of contributing to account growth or client retention; Ability to build and maintain positive relationships with internal and external stakeholders; Good communication and interpersonal skills; Ambition to grow personally and contribute positively ...

effective adoption of project management tools, systems and processes across the business. Project profitability and successful completion within agreed timescales and budgets. Client retention and satisfaction. Identifying opportunities to expand existing projects and drive additional commercial value. Some of the requirements: 3+ years’ experience in a project management ...

metro‐level priorities Partner with the UK Senior Country Manager to develop and execute local go to market initiatives that drive demand and client retention Orchestrate large‐scale metro activations and brand moments in collaboration with cross‐functional teams Support Tasker Operations with strategic development and execution ...

operations and expand their reach. At Bókun, we are committed to delivering innovative solutions that empower our users to grow their businesses and enhance customer experiences. What You’ll Do: Bókun is seeking a highly skilled, hands‐on Senior Customer & Community Marketer to join our growth team. Reporting … Senior Growth Marketing Manager, you will be the recognised expert and driver of our customer success, engagement, and referral strategies. You will roll up your sleeves to execute day‐to‐day community programs while simultaneously designing the long‐term, scalable frameworks. As a unique cross‐brand initiative, you will ...

risk, pricing, rating, analytics, and decisioning. Earnix brings vertical AI into the workflows and decisions that shape insurance performance across insurers' pricing, underwriting, claims, customer engagement, retention, and other insurers high-value insurance moments. Earnix's AIOS enables insurers to orchestrate intelligence across the insurance decision lifecycle … leadership, commercial judgment, and executive presence. The role is accountable for building team capability, deploying the right expertise against priority opportunities, and ensuring that customer discovery, solution design, and value quantification translate insurer challenges into a clear Earnix solutions. The Director will partner closely with Sales, Product, Professional Services ...

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve … ecosystem, leveraging Salesforce/Pardot to build sophisticated segmentation, personalised campaigns, and measurable lifecycle strategies that directly contribute to pipeline progression, revenue growth, and customer expansion. Working closely with the Head of Growth Marketing, Marketing RevOps, Field Marketing, and BDRs, you will ensure that all campaigns are connected, contextual ...

ensure customers feel supported throughout their journey. You will help define the strategy for how we scale our support operations and identify which customer segments require more specialized attention to prevent churn. Predictability as a Growth Lever: You will operate on the principle that "To Fix is to Grow. … improving the reliability of our product and the efficiency of our service, you will directly influence customer retention and unlock further growth. Qualifications WHAT YOU’LL BRING Technical Skills: 5+ years experience in analytical roles with strong data analysis skills (SQL & Python). Experience conducting regular ...

looking for a thoughtful, commercially minded product leader who combines strong product instincts with a collaborative approach and a passion for solving meaningful customer problems. What You'll Do Shape product strategy. Identify opportunities to improve how brands and retailers conduct wholesale business, and translate those opportunities into … meaningful product initiatives. Own the product lifecycle from discovery and strategy through development, launch, and ongoing optimization, partnering with Engineering, Design, Product Marketing, and customer-facing teams to deliver successful outcomes. Champion customer understanding. Work directly with customers and cross-functional teams to uncover unmet needs, understand complex ...

and expansion across a portfolio of Mid-Market and Enterprise accounts. This is a strategic, commercially accountable role focused on: Account management, customer outcomes revenue retention expansion growth executive stakeholder management long-term partnership building You will work closely with Sales, Product, and Leadership teams … Enterprise and Mid-Market customers Build trusted relationships with senior stakeholders across L&D, HR, Internal Communications, Enablement, IT, and Transformation teams Deeply understand customer goals, organisational priorities, and success metrics Drive onboarding, adoption, engagement, and long-term value realisation Lead strategic business reviews focused on outcomes ...

decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … customer engagement plans that increase adoption, strengthen relationships and expand solution usage Partner with Sales to manage account health, engagement risk and client retention strategies Serve as a trusted advisor by providing industry insights, sharing best practices and aligning solutions to business needs Communicate solution value through ...

Sales, Civil, Energy & Environment, EMEA, this role is accountable for translating regional sales strategy into team plans and operational initiatives that drive commercial performance, customer retention, and sustainable growth across strategically managed Civil, Energy & Environment accounts. The role leads and develops experienced Account Managers while remaining hands … execution with Sales, Marketing, Product, and other Bentley Systems colleagues.* Improve systems, processes, and ways of working to increase team efficiency, scalability, and customer outcomes.* Contribute to regional planning for headcount, resourcing, growth initiatives, budgets, career development, and team culture.**To be successful in this role, you should have ...

Sales, Civil, Energy & Environment, EMEA, this role is accountable for translating regional sales strategy into team plans and operational initiatives that drive commercial performance, customer retention, and sustainable growth across strategically managed Civil, Energy & Environment accounts. The role leads and develops experienced Account Managers while remaining hands … execution with Sales, Marketing, Product, and other Bentley Systems colleagues. Improve systems, processes, and ways of working to increase team efficiency, scalability, and customer outcomes. Contribute to regional planning for headcount, resourcing, growth initiatives, budgets, career development, and team culture. To Be Successful in This Role To be successful ...

sustainability platform company is seeking a Strategic Customer Success Manager in London. This role is pivotal in driving customer retention and growth by building executive relationships and guiding clients on their climate journeys. With a focus on customer success, you will manage high-value accounts ...