251 to 275 of 490 Customer Retention Jobs in the UK

family, will have usedourservices. We are integral to the running of the railway and play a crucial part at every stage of the customer journey –making sure we are delivering a better railwayforall our customers,now and in the future. As we embark on a new era for rail … programmesto deliver a great experiencefor our customers.This role will focus on developing recommendations and requirements for Phase 2 of our CRM transformation including customer journeys, segmentation,consentand preference management, multi-channelengagementand CRM operating models. The ideal candidate will be an experiencedcommercially drivenCRMmarketingprofessional with a background building and evolvingCRM programmes ...

check-ins, business reviews, roadmap discussions, discovery workshops, etc. Act as the main bridge between enterprise clients and Vega’s product & engineering teams, translating customer needs into clear, prioritised, and deliverable work - with clear success criteria and scalability with the platform. Work with Product to ensure there … clear linkage between customer demand and product direction - collaborating to understand the trade-offs between effort, impact, and complexity and prioritise customer-driven requests across the product surface and multiple customers. Actively build and shape the playbook for how we run engagements at scale, with processes and automations ...

platform. Learn more about our team and company story here. What is the purpose of this role in the delivery of our mission? The Customer Success Manager will be responsible for managing a portfolio of existing Orbital customers and tasked with ensuring revenue growth, a high customer satisfaction … solutions, enabling our company to meet our ambitious targets. What are the key responsibilities of the role: Working closely with the BDD and Customer Success management to set a high standard for excellence and implement and execute strategies to enhance customer satisfaction, retention and growth Building ...

delighted to be recruiting a Customer Service Manager on behalf of an established ecommerce consumer brand. This is an exciting opportunity for an experienced customer service leader to shape a growing operation, manage both an in-house team and an outsourced contact centre, and deliver measurable improvements across … customer satisfaction, efficiency and retention. The Role Reporting to the Ecommerce Operations Manager, you will take ownership of the customer service function and ensure customers consistently receive a responsive, high-quality service. Your responsibilities will include: Leading, coaching and developing the in-house customer service team. Reviewing ...

experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration … deputise for directors and represent the Salesforce function confidently. About the team In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions ...

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling enterprise … machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more ...

Juro Online Limited is seeking a Customer Success Manager to enhance customer retention and growth by co-owning a scaled portfolio. You will build playbooks, automations, and engage key stakeholders to ensure customer success. The ideal candidate will have over 3 years of experience … customer-facing roles within a SaaS environment and must be comfortable with in-person engagements. This role involves strategic relationship building while maintaining a focus on automation and efficiency. Benefits include clear career progression opportunities and a flexible working model. #J-18808-Ljbffr ...

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

goals. In This Role, You Will: Drive a lively and resilient entrepreneurial culture adept at navigating change Rapidly build and manage a metrics-driven, customer-focused, consultative sales organization Directly manage a team of sales professionals to achieve and surpass individual and department goals Coach, mentor, provide feedback … developing, managing and motivating members of the millennial generation Demonstrable experience practicing the solution selling methodology Ability to integrate knowledge across disciplines to include customer retention, solution selling, product demonstrations, closing contracts, operation/process flow, and product function Ability to assess and define optimal sales organizational ...

revenue, gross margin, CAC, LTV, churn (logo and revenue), expansion, ARR. Product Strategy and pricing. Go-to-market with the Growth function. Customer success health — define and monitor onboarding. Partnerships — relationships with source-system vendors (accounting, ERP, payroll, e-commerce, banking API aggregators), advisors (accountancy firms, brokers, PE/… about applying them. Influences without authority — earns respect from engineers, partners, and clients alike. Clear written communication — produces crisp one-pagers, release notes, and customer memos. Curiosity about customers — willing to sit in on a CFO's month-end close once a quarter. Comfortable with ambiguity — this ...

adoption of innovative Search capabilities across Dentsu. Creation of scalable products, services and frameworks that drive client performance. Growth in Search-related revenue, client retention and business development opportunities. Stronger integration across SEO, Paid Search and wider Search disciplines. Enhanced industry recognition and thought leadership credentials. A highly ...

Communications. As an Account Manager at Conosco, you are responsible for nurturing and expanding customer relationships. Your primary goal is to ensure client retention and growth by identifying opportunities for upselling and cross-selling. Job responsibilities Cultivate and maintain strong, long-term relationships with existing clients Communicate … collaborate effectively with internal teams to deliver a first-class customer experience Define and track key performance metrics (KPIs) to evaluate the success and health of client accounts. Achieve monthly sales targets Accurately record customer interaction through the CRM Develop and maintain account plans for key accounts Implement ...

executive-level customers and global partnersYour ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success. How You'll Drive ImpactDrive Business Growth & Market ExpansionIdentify and capitalise on new opportunities within high-growth semiconductor segmentsDevelop and execute market entry strategies … that deliver measurable revenue impactBuild compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curveBuild Strategic Partnerships & EcosystemsDevelop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers, system integrators, and telecom operatorsLead and manage ...

executive-level customers and global partners Your ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success. How You’ll Drive Impact Drive Business Growth & Market Expansion Identify and capitalise on new opportunities within high-growth semiconductor segments Develop … execute market entry strategies that deliver measurable revenue impact Build compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curve Build Strategic Partnerships & Ecosystems Develop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers ...

marketing, execution (pre- and post-) and building a repeatable partnership motion around it. We are looking for a Field Marketing & Partnerships Manager to drive customer engagement, brand awareness, and business growth through strategic marketing initiatives. In this role, you will plan and execute marketing campaigns, events, and sponsorships that … align with Paradime’s business objectives. You will work closely with the Paradime leadership, and partners to deliver impactful programs that generate leads, improve customer retention, and strengthen brand presence. What will you do? Own the planning and execution at key industry events, sponsorships and field marketing ...

Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services the company is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. the company's Professional Services team provides expert-level technical guidance to customers … company. As the Manager of Professional Services, this role is responsible for providing effective leadership across the team to ensure successful customer engagement and retention by delivering high-value outcomes on designated cases. Key activities include driving internal alignment to ensure a high-quality customer experience ...

drive client activation, retention and revenue growth. What you’ll be doing Own the end-to-end B2B CRM strategy, translating customer lifecycle and commercial goals into a communications roadmap. Be genuinely AI‐native: fluent with AI tools for copywriting, personalisation, QA and workflow automation, and always … manual testing allows, and report performance back into what's working and what to fix next. Collaborate with cross‐functional teams including Marketing, Sales, Customer Success, Product and Data to ensure CRM activity supports wider commercial initiatives and client experience. What you’ll need Significant experience ...

Snowflake‐based machine learning and advanced analytics solutions that transform telecommunications data into trusted models, insights, and predictions driving customer retention, growth, and commercial decision‐making across the business. What will you be doing day-to-day? Own the end‐to‐end machine learning lifecycle, from problem … single analytical truth across reporting, analytics, and ML use cases. Develop, evaluate, and deploy machine learning models relevant to a telecommunications environment, including customer churn prediction, early‐warning indicators, lifetime value forecasting, segmentation, and recommendation or next‐best‐action systems. Ensure analytical datasets, gold data models, and ML outputs ...

improved risk profile, or improved terms for renewal and upselling opportunities. Successfully close a target percentage of deals with value-added clauses that enhance customer retention and revenue potential. Foster Strong Stakeholder Relationships: Build trusted partnerships with sales teams, customers, and internal stakeholders, leading to a measurable … improvement in internal satisfaction scores and customer feedback on the negotiation process. Act as a point of contact for resolving contractual issues, achieving a high resolution rate within set timelines. Drive Process Improvements: Implement data-driven strategies to enhance negotiation processes, reducing friction and improving customer satisfaction ...