251 to 275 of 366 Customer Retention Jobs in the UK

what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What ...

trusted advisor in digital trust, cyber security, and resilience consulting. Develop and execute go-to-market strategies, ensuring revenue growth and client retention in the financial sector. Lead high-profile client engagements, from origination to execution, ensuring measurable impact and business outcomes. Cyber Security, Digital Trust & Compliance Expertise ...

managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within set KPI’s for other divisions including telephony, connectivity, mobile & energy To support senior leadership with proper opportunity/ ...

from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we’re proud to maintain a 90% client retention rate. We’re also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield ...

leadership role will be responsible for scaling our high-growth TRM business, with accountability for full P&L ownership across commercial growth, operational performance, customer outcomes, and cross-functional team leadership. This is a remote/home-based role to be based anywhere in the UK. … will lead a globally distributed organisation spanning commercial, operational, and customer-facing functions, ensuring alignment between business strategy, product & service delivery, revenue growth, and operational execution. This leader will be responsible for driving scalable operational excellence, developing high-performing teams, expanding market presence, and delivering strong business performance across ...

working with a fast-growing IT & Network Services organisation that is looking for an experienced Service Delivery Manager to join their high-performing customer success team. This is a fantastic opportunity for someone who enjoys building strong customer relationships, driving service excellence, and acting as a trusted advisor … throughout the customer lifecycle. You'll play a key role in ensuring customers receive an outstanding service experience while working closely with technical, delivery and commercial teams to continuously improve service performance. As a Service Delivery Manager, you will: ✅ Act as the primary point of contact and trusted partner ...

operational: you will design the growth roadmap, build predictable acquisition channels, optimize the sales funnel, and ensure we consistently grow new business and customer value. You will lead teams, own targets, and drive experiments that accelerate Index’s expansion into new markets and customer segments. Key Responsibilities 1. … Growth Strategy & Leadership Develop and execute a comprehensive growth strategy covering lead generation, marketing, sales, customer expansion, and new opportunities. Define growth targets, KPIs, and revenue goals. Identify market trends, new verticals, and opportunities for expansion. Lead, mentor, and develop the growth teams (Lead Gen, Marketing, Sales). 2. ...

removed) To build strong relationships with both external and internal customers To ensure prompt resolution of complaints with a strong focus on customer retention To assist credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues ...

Africa corridor. You will work to continue launching TTS within various African diaspora communities in the UK/EU and build a comprehensive growth (customer acquisition and retention) strategy across the corridor. You will conduct customer research; execute partnerships and events; set up offline and online … awareness campaigns; source and coordinate community ambassadors, champions and influencers; measure operational efficiency and financials for the corridor; manage CRM tools; resolve low-level customer complaints, provide CS and Product & Ops teams input into strategies to improve product quality, as well as customer experience. Reporting to the Head ...

Customer Success Manager, Software, SaaS, COR7600B A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

execute the commercial growth strategy. Accelerate recurring revenue growth and improve revenue quality. Optimise sales effectiveness, forecasting and go-to-market execution. Improve customer retention, expansion, pipeline conversion and operational efficiency. Build organisational accountability and execution discipline. Partner closely with the Board and investors to deliver ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

managing value‐based sales processes. Proven experience operating as a commercial leader within a scaling business, contributing directly to revenue, margin improvement and customer retention. Background in technology, cybersecurity, or service recurring‐revenue business models Strong understanding of outbound motions, partner sales and multiple route‐to‐market strategies. High ...

directors, and senior decision-makers. Conduct consultative meetings to understand client requirements and recommend tailored outsourcing solutions. Develop long-term partnerships that support client retention and future account growth. Ensure a professional and high-quality customer experience throughout the sales process. Sales Management Prepare and present proposals ...

ordering, and operations across festivals, stadiums, food halls, nightclubs, and large live events. Having processed over £150m through the platform last year, achieved 94% customer retention, secured preferred supplier status with major global catering groups, and recently ranked in the Startups 100, the business is entering …/Senior Backend Engineer to join the team and help shape the future of a platform that sits at the heart of thousands of customer transactions every day. This is a genuinely hands‐on role. You'll be expected to lead through technical excellence rather than management alone, contributing ...

treatment, are looking to recruit a Marketing Analyst is responsible for collecting, analysing and interpreting marketing and business data to provide insights that drive customer acquisition, engagement, retention and revenue growth. The role supports strategic decision-making by measuring marketing performance across digital and offline channels, identifying … traditional channels. Monitor key performance indicators (KPIs) including: Lead volume Cost per lead (CPL) Cost per acquisition (CPA) Return on investment (ROI) Conversion rates Customer lifetime value (CLV) Produce regular reports, dashboards and performance reviews. Identify trends, opportunities and areas for improvement. Data Management & Reporting Collect and validate data ...

assigned client-direct accounts. Success in this role is based on consistent prospecting/networking and pipeline development, new client acquisition/activation, client retention/growth, and achievement against progressive total revenue goals. We operate in a matrixed environment, with support from a skilled team of account ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations; guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Experience operating at scale in multi‐team or multinational environments. Prior involvement in audits, regulatory reviews, or formal assurance activities. ...

heart of everything we do. If this sounds exciting to you, please read on.We are looking for a leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines.You will lead by doing and bring a passion … attention to detail. You are a collaborator who flourishes in a large organization. You have experience working directly with software engineers to deliver customer facing technology products. You will have unique understanding of digital B2C products and data platforms that includes customer behavioural patterns, app development frameworks, screen ...

product data, which is used by the world’s leading brands to make smarter decisions faster. You’ll drive strategic product development, support client retention and growth, and ensure our product direction aligns with Mintel’s broader corporate strategy. Why This Role Matters In this role … evolve key product areas, driving measurable outcomes for our clients and the business. Translate customer insight and market trends into actionable product roadmaps. Collaborate cross-functionally to deliver high-quality, data-driven solutions. Influence product strategy and execution across teams and regions. Drive lean, data-informed product development that ...

Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‐Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‐grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades … relationships with clients, meeting with your dedicated enterprise clients on a biweekly or monthly basisDevelop account plans and strategies to drive growth, increase client retention, and expand the accounts.Collaborate with our Implementation team to identify and pursue expansion business opportunities during the onboarding customer stageCollaborate with ...

world’s leading companies.Rokt is an AI-first company. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they … with mParticle’s Solutions, Sales & Product teams to provide client feedback and influence our product roadmap. Success in this role is defined by client retention, expansion, and satisfaction.About the Role: Build and maintain strong, trusted relationships with key stakeholders and decision-makers within strategic accounts ...

Senior Manager, Quantitative Research. This role is designed for an individual who combines deep research expertise with strong technical capabilities and exceptional customer management skills. The successful candidate will lead complex research initiatives, represent the team with key clients and strategic partners, and drive the development of innovative analytical … analytical, data quality and operational investigations, ensuring robust and timely outcomes.* Work closely with Product and Sales teams to support business development opportunities, client retention and new product initiatives.* Mentor researchers, developers and analysts, helping to raise technical and research standards across the team.* Contribute to the strategic ...