276 to 300 of 366 Customer Retention Jobs in the UK

Manager is responsible for executing complex projects from inception to completion, acting as the primary liaison between RWS and key clients, to ensure client retention, satisfaction, and ultimately repeat revenue growth. As the main point of contact for their clients, the Senior Project Manager must proactively use effective … Progress - and we ́ll Deliver together as RWS. Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination ...

retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives, and cross-functional alignment to maximise profitability, strengthen the customer experience, and support the companys commercial objectives. The position oversees e-commerce, warehouse functions, cost management, stock management and retail performance while building an operational … market insights to guide planning and stock decisions. E-commerce Leadership Manage and continuously improve all current and future online tools, enhancing the customer journey and increasing conversion rates. Identify functionality gaps, champion new digital capabilities, and lead cross-departmental implementation. Strengthen the businesss online presence, ensuring consistency across ...

retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives, and cross-functional alignment to maximise profitability, strengthen the customer experience, and support the companys commercial objectives. The position oversees e-commerce, warehouse functions, cost management, stock management and retail performance while building an operational … market insights to guide planning and stock decisions. E-commerce Leadership Manage and continuously improve all current and future online tools, enhancing the customer journey and increasing conversion rates. Identify functionality gaps, champion new digital capabilities, and lead cross-departmental implementation. Strengthen the businesss online presence, ensuring consistency across ...

software business at a pivotal stage of its journey. Working directly with executive leadership, you will shape the decisions that influence product strategy, customer growth, commercial performance and international expansion. The Company They are a venture-backed technology company using artificial intelligence to transform how businesses analyse information, generate … insights and make strategic decisions. Having experienced significant growth since launch, they are continuing to scale their product offering, customer base and international presence. With strong technical foundations already in place, they are now investing in their Strategy & Operations capability to ensure data drives every major commercial and product ...

your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce … merchants.Under your leadership, the department will execute two distinct remits: Customer Success Managers (CSMs) will assume permanent operational account ownership to maximize client retention and satisfaction, while Implementation Managers (IMs) will deliver time-bound, results-oriented technical projects focused on minimizing delivery cycles and maximizing transactional volume ...

pipeline and revenue goals. Connect with people daily through both calls and meetings as part of your routine responsibilities. Proactively assess, clarify and validate customer needs on an ongoing basis. Maintain and grow existing customer relationships, ensuring retention and ongoing success. Drive upsell, cross-sell … Nuix product and value-adds including new releases and be informed about latest industry developments. Collaborate with the Professional Services team to ensure successful customer experience, adoption and engagement. Participate at industry events and forums in liaison with Nuix EMEA Marketing. Be a Nuix brand ambassador in the marketplace. ...

will own the end-to-end digital trading strategy across direct-to-consumer channels and marketplace platforms, ensuring a unified approach to commercial planning, customer experience, product assortment, pricing, promotions and trading execution. The successful candidate will drive profitable revenue growth, identify new opportunities for growth & expansion, and lead … performing team to deliver best-in-class digital experiences across all digital touchpoints.Working closely with local & global Digital, Analytics, Marketing, Merchandising, Planning, Finance, Operations, Customer Experience and brand teams, this role will play a critical leadership position in shaping the future of the European digital business.**The successful individual ...

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business ...

across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international … seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors ...

senior management to foster continuous improvement and professional development. Role Responsibilities Lead and develop a team of Microsoft sellers focused on net‐new customer acquisition, retention, and growth across all revenue streams. Set performance expectations tied to revenue growth and customer outcomes. Implement standardized sales processes … ensure excellence. Build executive‐level relationships with Microsoft stakeholders and collaborate with Microsoft sellers to maximize co‐sell opportunities. Ensure proactive lifecycle management and customer success alignment. Represent the organization in joint planning and partner reviews. Serve as an executive escalation point for complex acquisition deals, contract negotiations ...

Maintain organised documentation including roadmaps, actions, and improvement plans - Work closely with internal teams to translate technical solutions into business discussions. Key Skills - Exceptional customer focus (not sales-driven): Demonstrates genuine empathy, actively listens to client needs, and is committed to delivering the right outcomes rather than pushing products … roadmap planning with clients - Experience working across multiple clients or accounts - Awareness of emerging technologies, including AI and cloud solutions - Experience supporting client retention or account growth initiatives Qualifications - Industry certifications (desirable but not essential), such as: Microsoft certifications ITIL Foundation Other relevant IT or service management certifications ...

Maintain organised documentation including roadmaps, actions, and improvement plans - Work closely with internal teams to translate technical solutions into business discussions. Key Skills - Exceptional customer focus (not sales-driven): Demonstrates genuine empathy, actively listens to client needs, and is committed to delivering the right outcomes rather than pushing products … roadmap planning with clients - Experience working across multiple clients or accounts - Awareness of emerging technologies, including AI and cloud solutions - Experience supporting client retention or account growth initiatives Qualifications - Industry certifications (desirable but not essential), such as: Microsoft certifications ITIL Foundation Other relevant IT or service management certifications ...

Circana.Learn more at Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.Effectively Presents Solutions … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

support more artists and art in the world. As a Lead Product Designer, you’ll play a key role in shaping and elevating our customer experience, ensuring collectors and newcomers can seamlessly discover, follow, and purchase artworks. This role requires strategic, user-centered thinking and exceptional design craft … existing art enthusiasts into the discovery portal for new collectors. This role combines strategic thinking with hands-on craft, sitting at the intersection of customer acquisition, brand building, and AI-powered personalisation; designing and delivering the top-of-funnel experiences that introduce people to the art world.You ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success.The work you’ll do:Lead and define the overall … architecture, data, and cloud strategy for our largest client accounts, leveraging expertise like enterprise modernization and capability mapping.Confidently engage with and present to customer C-level executives, aligning their strategic objectives with the Celonis technical strategy.Drive innovation by identifying and architecting solutions that leverage emergent technologies, including Agentic AI.Be ...

platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real‐time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real‐time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. … strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction — particularly around e‐commerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team ...

Virtual TeamProven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value.QUALIFICATIONS, EXPERIENCE, & SKILLS: (DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)Educational Qualifications:Degree level qualification desirableESSENTIAL OR DESIRABLECORE Competencies & SKILLS – BASED … maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention.Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets are essential ...

with Adobe Analytics, Google Analytics, or similar web analytics tools and tag management toolsStrong understanding of digital media, performance marketing, and emerging channels for customer acquisition and retentionProficiency in Excel and PowerPointExcellent communication skills with the ability to influence decision-makers and internal clientsCritical thinking and problem-solving skillsExcellent … time management and ability to prioritize multiple work streamsNice-to-haves:Experience with Customer Data Platforms (CDP) and Data Management Platforms (DMP) such as Segment, Tealium Audience Stream, and Adobe Audience Manager.#LI-KA1What’s in it For You Hybrid Work Model: We’ve adopted a flexible hybrid working environment ...

expanding our product, engineering, and analytics teams. Our work ranges from building financial infrastructure to designing intuitive customer experiences for emerging markets - solving real, meaningful problems at scale. We onboard over a million new customers each month, process 100s of billions of dollars in payments annually, and support tens … credit lifecycle. Sitting at the intersection of data science, credit risk, and product, you’ll build the analytics and modelling foundations that inform underwriting, customer acquisition, retention, and portfolio performance at scale. Developing credit scoring, affordability, and behavioural models to support underwriting, pricing, and collections Design ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

help us grow our business and achieve new heights. You must be good at selling low volume but high value, and strong at customer retention. You must also have real software experience to understand things like the development process or even some of the most basic terminology. You really … including the AA and UK police forces. These plug-and-play units sell for £800 £1,000 each and are currently moving through new customer trials. The Role We're looking for an experienced, committed and talented Business Development Executive with direct experience of business development within the automotive ...

communication.Assisting with the preparation of monthly Management Information (MI) reports and supporting business performance analysis.Providing data-driven insights to Relationship Managers to support client retention and business growth initiatives.Assisting the Head of Deposit Platform with ad hoc reporting, data analysis, and the preparation of client presentations and pitch … Client Relationship Management, Client Services, or Account Management role within Financial Services.Experience supporting client onboarding and account opening processes.Strong client relationship management and customer service skills.Excellent communication and interpersonal skills, with the ability to build relationships across internal and external stakeholders.Strong organisational skills with the ability to manage multiple ...

competitiveness, present analysis to identify business opportunities or risks across our markets and implement actions in joint alignment with relevant stakeholders. Evaluate impact on customer acquisition and retention, conversion rate, order volume, revenue generated and margin. Analysis of competitor pricing activities and industry innovations, coordinate with cross ...