276 to 300 of 419 Customer Retention Jobs in the UK

Head of Product – AI & SaaS

Location
Whiteley, England, United Kingdom
Security, IoT and Halo, our AI platform. You will join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing. What you'll be doing … into products customers pay for and keep using. Key Responsibilities Owning the vision, strategy and roadmap for Onecom's AI and SaaS products. Identifying customer needs, market opportunities and emerging technology trends. Working closely with development teams to turn ideas into scalable products and features. Leading product launches ...

Head of Oracle Service Delivery Management

Location
Manchester, England, United Kingdom
Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity We're looking for an experienced … Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some of our most strategic customers maximise the value of their Oracle investments across SaaS, E‐Business Suite, JD Edwards ...

Client Success Manager

Location
City Of London, England, United Kingdom
Client Success Manager, you will manage relationships with an existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery … technical engineers and service delivery teams to ensure client requirements are met. Maintain accurate CRM records, account plans and commercial activity. Contribute to client retention, account growth and customer satisfaction targets. Skills andamp; Experience Required Ideally 1–3 years’ experience in Customer Success, Account Management, Client ...

Technical Product Success Lead

Hiring Organisation
Solis Recruitment
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 - 60,000 Annual
software company helping organisations automate complex operational workflows. The business is experiencing rapid growth and onboarding has become a critical component of long-term customer success. The role will be suitable for Forward Deployment Engineers, Technical Customer Success or Solutions Manager's, and pure customer services applicants … without the technical abilities and skillsets will be rejected. About the Role This role sits between Product, Engineering and Customer Success. You'll lead customer onboarding, implementation and product adoption activities while creating the frameworks and processes that will support future team growth. The position would suit candidates ...

Technical Product Success Lead

Hiring Organisation
Solis Recruitment
Location
City of Westminster, Greater London, Victoria, United Kingdom
Employment Type
Permanent
Salary
£55000 - £60000/annum OTE
software company helping organisations automate complex operational workflows. The business is experiencing rapid growth and onboarding has become a critical component of long-term customer success. The role will be suitable for Forward Deployment Engineers, Technical Customer Success or Solutions Manager's, and pure customer services applicants … without the technical abilities and skillsets will be rejected. About the Role This role sits between Product, Engineering and Customer Success. You'll lead customer onboarding, implementation and product adoption activities while creating the frameworks and processes that will support future team growth. The position would suit candidates ...

Senior Regional Account Manager

Location
United Kingdom
world communicates, works, heals, travels and plays. We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market. Our Zadarian Culture All Zadarians are finding their edge by living … opportunities, and actively manages a healthy sales pipeline. The role also requires close collaboration with internal teams to deliver tailored solutions that align with customer needs and business goals. Success in this role requires a proactive and strategic approach, strong communication and relationship-building skills, and the ability ...

Enterprise Account Executive, EMEA London

Location
Greater London, England, United Kingdom
based in London. What you’ll do As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts. Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals. ...

Strategic Client Success Manager - Fintech SaaS

Location
Greater London, England, United Kingdom
seeking a client relationship executive to own a portfolio of clients post go-live in a relationship-first, commercially-minded role central to client retention and growth. You will manage health, adoption and value delivery, while pursuing renewal and expansion opportunities in partnership with CRO and Product. Responsibilities ...

Customer Success Manager - Enterprise

Location
Greater London, England, United Kingdom
transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role … This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers ...

Strategic IT Account Manager - MSP & Microsoft

Location
Poole, England, United Kingdom
team with outbound prospecting. The role requires practical cold calling experience, strong relationship management and a commercial mindset to optimize gross profit and customer retention. #J-18808-Ljbffr ...

Regional Vice President, Financial Services

Location
Greater London, England, United Kingdom
value in core financial operations. Collaborate with strategic consultancy partners, including Big 4 firms, to expand ecosystem reach, co-sell enterprise solutions, and accelerate customer time-to-value. Partner cross-functionally with Professional Services, Marketing, Business Development, and Finance to ensure seamless customer onboarding, retention ...

Customer Success Manager

Hiring Organisation
ABL Recruitment
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£42,000 - £45,000 per annum
Customer Success Manager Milton Keynes – Hybrid (2 days in the office) £42,000–£45,000 + 15% bonus Full-time The Role We are recruiting on behalf of a growing technology business looking for an experienced Customer Success Manager to join its team. This is a fantastic opportunity … and generate additional revenue. The role offers plenty of autonomy, with the opportunity to contribute to wider team development and help shape customer management processes as the business continues to expand. Key Responsibilities for Customer Success Manager · Manage a portfolio of customers, taking responsibility ...

Data Solutions Developer

Location
United Kingdom
Incentives. The role focuses on strengthening data integrity, optimizing connected data ecosystems, developing KPI frameworks, and delivering actionable insights that improve performance, support client retention, and drive revenue growth. The ideal candidate combines industry expertise, analytical curiosity, and technical capability with strong business acumen and client‐facing communication … business objectives into actionable insight Provide analytic and visualization support for ALTOUR iQ client products, demonstrations, implementations, business reviews, and commercial conversations Apply strong customer service skills to understand stakeholder needs, explain findings clearly, and articulate the business and ROI impact of BI outputs Strategic Execution & Business Impact Lead ...

Data Scientist

Hiring Organisation
Entain
Location
London, England, United Kingdom
Gibraltar might be required.QualificationsYou Have:Proven applied data science experience in commercial or CRM environments, with a strong focus on delivering models that drive customer engagement, retention, and lifetime value.Demonstrated ability to deliver end-to-end solutions, from ideation and experimentation through to production deployment and ongoing … monitoring.Hands-on experience developing player value models or similar customer lifetime value models.Strong proficiency with large-scale data analytics to identify patterns, trends, and actionable insights.Solid development skills in: Python for data science, prototyping, and model developmentSQL, including advanced use of window functions, partitions, and complex aggregationsPySpark for distributed ...

Customer Success Manager (Commercial) - EMEA

Location
Greater London, England, United Kingdom
Customer Success Manager (Commercial) - EMEA At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while … some have prior security experience, many have been successful at Vanta without it. As Vanta’s EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialised solutions. By combining your customer ...

Solutions Engineer III, Corporate

Location
United Kingdom
seeking experienced professionals to enhance our pre-sales support of our corporate customers. As a Solutions Engineer, you'll align technology solutions with customer needs and serve as a trusted advisor. The ideal candidate will be a key partner in driving technology adoption and integration, helping customers maximize GitHub … maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption. Collaborate with the Corporate Sales team to identify customer business requirements, match them to product features, and provide live demonstrations ...

Head of Sales

Location
Greater London, England, United Kingdom
synchronized with active sales initiatives. Post-Sale Integration: Partner with account management teams to design seamless transitions from initial contract execution into long-term customer success, retention, and account expansion. Required Skills and Experiences Industry Leadership Experience: 8+ years of enterprise-level commercial leadership experience selling high … collaborate seamlessly with executive leadership to construct aggressive, balanced commercial incentive structures. ROI-Minded: You view industry events and conferences through a strict customer acquisition lens, prioritizing measurable pipeline generation and ROI over abstract brand exposure. About Flexion Flexion Mobile is a leader in one of the fastest ...

Business Development Manager - UK (m/f/d)

Location
Greater London, England, United Kingdom
into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant’s Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs. Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ … method of the future, from which our customers can sustainably benefit through time and cost savings. You will work closely with your colleagues from Customer Success, Underwriting and Product Management to successfully deliver on KPIs. This role will be UK based (remote) however if you are based in London ...

ITAD Account Manager

Location
Winnersh, England, United Kingdom
you. Open up opportunities with HPE. Job Description: ITAD Account Manager Job Summary The ITAD Account Manager is responsible for driving growth and managing customer relationships related to IT Asset Disposition (ITAD) services in EMEA region, supporting HPE, Channel partners and direct customers. Acting as the primary customer … strong relationships within HPE and key stakeholders and decision-makers. Conduct regular business reviews and identify opportunities for service expansion. Ensure high levels of customer satisfaction and retention. Business Development Identify and pursue new qualified ITAD business opportunities. Develop proposals, quotations, and service agreements. Achieve sales targets and revenue ...

Senior Regional AI Cloud Solutions Lead

Location
United Kingdom
world communicates, works, heals, travels and plays. We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market. Our Zadarian Culture All Zadarians are finding their edge by living … opportunities, and actively manages a healthy sales pipeline. The role also requires close collaboration with internal teams to deliver tailored solutions that align with customer needs and business goals. Success in this role requires a proactive and strategic approach, strong communication and relationship-building skills, and the ability ...

Data Scientist III, Hotels.com Analytics

Location
Greater London, England, United Kingdom
join our Hotels.com Analytics team. In this role, you will own analytics for some of Hotels.com’s most important growth domains – such as customer growth, loyalty & retention, large‐scale merchandizing campaigns, and website performance. You will frame ambiguous questions, design and execute rigorous analyses and experiments … results. Demonstrate creativity and persistence in overcoming roadblocks. Develop and maintain clear and user‐friendly dashboards and reports to track and analyze KPIs (e.g., customer value, engagement, campaign outcomes). Train stakeholders on their usage. Be curious and constantly monitor key metrics and trends to proactively suggest actions, test ...

EMEA Field Applications Engineering Lead

Location
Crawley, England, United Kingdom
seeking a Field Application Engineering Manager in the Crawley area to lead the FAE team across Europe, Middle East and Africa. The role emphasizes customer retention, pre-sales engineering support, and new business development across Broadcast and Medical sectors. You will collaborate with global teams, manage engineering ...

Remote Principal Mechanical Design Engineer

Hiring Organisation
Emeya Recruitment Limited
Location
Central London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
managing client expectations. Contribute to improving design processes, technical standards and overall project delivery. Work collaboratively with senior management to support business growth, client retention and the successful delivery of projects. Requirements Extensive experience in mechanical design within the building services industry. Residential Experience is a requirement. Previous ...

Electrical Test & Inspector

Hiring Organisation
Office Owls Recruitment Limited
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£65,000
site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

Senior Advertising Sales Manager

Location
Greater London, England, United Kingdom
assigned client-direct accounts. Success in this role is based on consistent prospecting/networking and pipeline development, new client acquisition/activation, client retention/growth, and achievement against progressive total revenue goals. We operate in a matrixed environment, with support from a skilled team of account ...