301 to 325 of 419 Customer Retention Jobs in the UK

Strategic CAM (North) to shape and execute partner strategy, manage 1–3 strategic partners, and drive partner-generated pipeline, revenue growth, and long-term customer retention. The role demands structure, accountability, and a proven track record in the UK reseller ecosystem. You will build executive-level relationships, develop partner ...

they are getting value from our solutions and identify opportunities for us to support them further. You'll have the autonomy to shape your customer relationships while being supported by an experienced network of colleagues across Insurance Software, Sales, Delivery, Pre-Sales, Product, Finance and Legal. … build your profile and continue developing your career within DXC. What You'll Be Doing Own and develop a portfolio of strategic Insurance Software customer relationships Build trusted, long-term relationships with senior and C-suite stakeholders Take ownership of the end-to-end customer experience, ensuring customers ...

including Head of Tax, CFO and CIO level. Own the solution strategy on complex, multi-country and strategic opportunities: manage multiple customer prospects, proactively identify tax process issues and support the sales team in developing proposals and customer business cases to establish a ‘win’ in the overall sales … compliance, e-invoicing and digital reporting, business processes, and business operations throughout the sales process. Take ownership of the client experience, ensuring that customer excellence is delivered throughout the sales cycle and delivery process, and developing trusted advisor relationships with senior client stakeholders in order to create client champions ...

including Head of Tax, CFO and CIO level.* Own the solution strategy on complex, multi-country and strategic opportunities: manage multiple customer prospects, proactively identify tax process issues and support the sales team in developing proposals and customer business cases to establish a ‘win’ in the overall sales … compliance, e-invoicing and digital reporting, business processes, and business operations throughout the sales process.* Take ownership of the client experience, ensuring that customer excellence is delivered throughout the sales cycle and delivery process, and developing trusted advisor relationships with senior client stakeholders in order to create client champions ...

enterprise sales cycles. Collaborates with Marketing and Sales Operations to ensure demand generation, lead qualification, and pipeline activity are consistently aligned. Account Management & Client Retention Oversees how Account Managers engage with clients to solve problems, achieve business goals, and further leverage Origami’s platform; ensures clients develop long … growth conversations alongside account managers. Participates in select client stewardship reviews and Quarterly Business Reviews (QBRs). Partners with Client Success leaders to ensure customer success delivery, service hour utilization, and timely escalation of at-risk engagements. Operational Rigor & Reporting Assesses and reports progress against team objectives and KPIs ...

Public Works is responsible for acquiring new local government customers. The AE role is the primary way in which NCTech scales its new customer acquisition in the Public Works sector. As well as the focus on acquiring customers, an AE is responsible for all aspects of the sales cycle … Look Like Attainment of and exceeding revenue and gross margin goals. Attainment of leading indicators and KPIs i.e. pipeline, opportunities created, leads generated, activity, customer retention. Cultural alignment within our collaborative team environment. NCTech is proud of our diverse and fully inclusive culture and we don’t tolerate ...

helps businesses reduce wasted spend and improve ROI. Our customers are household brands at the cutting edge of digital advertising. Our products directly influence customer performance, retention and growth. We operate with high autonomy, high accountability, and measurable commercial expectations. This team will be working across Data … build. What you will be responsible for Own the measurement and data product strategy and roadmap. Make build, buy and deprecate decisions that balance customer and commercial value, reuse across customers, and ongoing operating cost. Own the integrations roadmap across advertising platforms, data warehouses, CDPs and CRMs, including partner ...

## SMB Account Manager, Customer DevelopmentApplylocations: Great Britain - Londonposted on: Posted Yesterdayjob requisition id: R6339**SMB Account Manager, Customer Development**At Mimecast, we’re not just a cybersecurity company - we’re the trusted partner that organisations worldwide rely on to keep their most critical communications safe. With over … global company at the forefront of cybersecurity, then Mimecast is where you belong.We're searching for a dynamic **SMB Account Manager** to join our Customer Development team - the driving force behind building and nurturing relationships with our existing customers. In this role, you’ll work with current Mimecast accounts ...

Lintel Trust And Hact is looking for a Customer Success Lead to enhance customer experience, retention, and value across its social value products. This role involves onboarding, engagement, and renewal activities while building strong relationships with customers. The ideal candidate has experience in customer success ...

redesign, lead-to-cash transformation, commercial model evolution, and large-scale B2B operational change. Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations, helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … business impact. You should demonstrate strength across the following areas: 1. B2B Transformation & Delivery Leadership Proven experience leading complex programmes across the B2B customer lifecycle, from lead generation and sales through to onboarding, adoption, and renewal, with clear evidence of revenue growth, cost reduction, or efficiency improvement delivered Experience ...

role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision. Background CLM supports customer onboarding, retention and growth while ensuring compliance with the Bank’s Risk Framework, regulatory obligations and Financial Crime and Counter-Terrorist Financing … supports EMEA-wide solutions and manages ongoing platform configuration and change through BAU governance. Facts and Scale The role requires a broad understanding of customer-facing CLM solutions, data management tools, integrations and downstream systems. Technical Analysts deliver complex CLM projects and programmes and engage stakeholders from analyst through ...

delivering AI-powered agents that improve mainframe operations, observability, automation, incident resolution, performance optimization, and developer productivity. You will collaborate closely with Engineering, UX, Customer Success, Support, Sales, and Partners, to identify customer problems, prioritize investments, and bring innovative AI-driven solutions to market. If you’re passionate … about translating emerging AI technologies into differentiated customer value while ensuring alignment with corporate growth objectives and the long-term AMI product strategy – this is the role for you! Key responsibilities include Define and own the Mainframe Agentics product vision, strategy, and roadmap. Drive commercialization of AI and autonomous ...

from you. As our Head of Software Product, you'll lead the strategy, roadmap and performance of Macs Adventure's digital products, from our customer-facing website and app to the data products and back-office systems that support our business. You'll make sure we're investing … right improvements to deliver better customer experiences and stronger commercial results. Reporting to our Director of Technology & Digital, you'll lead and develop our product team, working closely with colleagues across Macs and our external development partners to turn our digital product strategy into reality as we grow towards ...

work on some of the company's most important growth challenges, partnering closely with Marketing, Product, and Commercial teams to influence investment decisions, optimise customer acquisition, and drive sustainable growth. The Company They are a fast-growing consumer-focused technology business operating at global scale. With a strong data … driven culture, they use analytics to shape strategy, improve customer experiences, and identify new growth opportunities. Their collaborative environment gives analysts direct exposure to senior stakeholders and meaningful influence over business outcomes. As they continue to scale, analytics remains a critical function in driving performance across the organisation. ...

partners in the FR market to drive the Meta hardware vision. The candidate will deliver plans that stay within budget, while executing experiential programs, customer acquisition and retention, and measurement while continually improving our toolset and processes to meet our goals. The ideal candidate should be customer ...

partners in the UK market to drive the Meta hardware vision. The candidate will deliver plans that stay within budget, while executing experiential programs, customer acquisition and retention, and measurement while continually improving our toolset and processes to meet our goals. The ideal candidate should be customer ...

Sibylline Ltd. is seeking a Client Success Manager (Intelligence & Security) to drive new business and client retention across the UK and Europe. You will build a pipeline, manage a portfolio of clients, and represent Sibylline at industry events. This client-facing role suits someone early in their sales ...

clients and internal stakeholders on project status, key milestones, risks, dependencies, issues, and delivery performance. Working toward a unified approach to enhancing the customer experience, meeting service goals, and fostering strong relationships. Providing support into operational post-delivery activities, training, and any follow-up as needed. Providing direct support … client communication. Ensuring that service delivery meets contractual obligations, monitoring SLAs and KPIs, and taking corrective actions when necessary. Focusing on the client retention in the long-term providing insights on customer trends, feedback, and potential growth opportunities. Supporting in developing and refining processes that drive client ...

Greater London. You will manage a portfolio of reseller partners, turning joint plans into partner-generated pipeline and revenue, while ensuring long-term customer retention and performance against goals. You will own partner relationships, enable sales and technical resources, and lead enablement activities to empower partners ...

growing an established portfolio of clients worth approximately £1m+ in annual recurring revenue (ARR). The successful candidate will take ownership of client retention, account development, renewals, pricing negotiations, upselling and cross‐selling, with a clear focus on driving net revenue growth. Working closely with Customer Success … renewals and pricing negotiations, protecting existing revenue while improving commercial terms. Identify at‐risk accounts and lead retention initiatives in collaboration with Customer Success, Support and Operations teams. Develop tailored account management strategies based on client value, growth potential and business priorities. Build strategic account plans ...

Account Director As an Account Director, you will drive strategic growth by introducing, developing and expanding key customer relationships across numerous sectors. You will lead complex sales opportunities, position Advania's solutions and deliver long-term revenue growth through strategic account development. Salary & Benefits Our salaries are competitive within … time from home. Each team within our organisation can decide how to implement this policy. Responsibilities Lead the acquisition, development, and growth of strategic customer accounts across commercial and enterprise markets. Develop executive-level relationships with key decision-makers, influencers, and stakeholders. Create and execute strategic account plans focused ...

developing innovative client and contract intelligence solutions, including reporting products, dashboards, insight packs and AI-powered capabilities. Your work will help drive client retention, identify opportunities for revenue and margin improvement, support business development and enable better operational decision-making. Key Responsibilities Data Product Strategy & Leadership Define … data across Procurement, Sales, HR and Finance to identify trends, performance opportunities and potential improvements in revenue and profitability. Develop intelligence that supports client retention, business growth, and service performance. Oversee the delivery of client-facing ESG reporting, drawing on relevant people and procurement data to meet client ...

opportunity to fuel your success. You\'ll work with a dynamic team, evolve your skills, and contribute to a company that values innovation and customer success. Work You’ll Do Software Renewals: Manage the software renewal process for assigned accounts, ensuring timely and successful contract renewals. Proactively engage with … clients to drive adoption and usage and address concerns while ensuring customer satisfaction and retention. Negotiate renewal terms, pricing, and contractual agreements in partnership with the legal and finance departments. Upselling and Cross-Selling: Achieve assigned quarterly and annual sales targets by proactively identifying opportunities to upsell and cross ...

Enterprise Customer Success Manager - EMEA London, UK About Sigma Computing Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive … interface for users of all technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus ...

delivery, and people leadership. You'll balance strategic planning with practical delivery and technical excellence, making sure our CRM investment delivers measurable commercial and customer outcomes. THE ROLE: Team management and leadership Lead, coach and develop the CRM and associated delivery teams, with clear objectives, accountability, performance standards … levels. Strategy, roadmap and program delivery Define and maintain the group CRM strategy across Salesforce, HubSpot and associated technologies, aligned with commercial objectives, customer engagement and scalable operations. Own the CRM roadmap, prioritising initiatives by business value, strategic alignment, resource availability and delivery capacity. Lead discovery, requirements gathering, business ...