351 to 375 of 483 Customer Retention Jobs in the UK

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

with a strong growth mindset, excellent leadership skills, and a natural ability to inspire and galvanize teams. Responsibilities Implement strategies to drive online performance, customer engagement and retention. Monitor performance, track KPIs, and optimise the online shopping experience to maximise growth and customer value. Develop and manage pricing … maximising impact of activations and key trade events. Collaborate with In Market teams, Supply and Merchandisers to ensure product availability and best in class customer service. Use customer feedback, search data, on site data, and reviews to improve product content, identify trends, and support trading decisions. Implement ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

Premier Client Success team to guide Global Partnership Managers serving our most strategic clients in law, banking, and professional services. You will drive client retention, mentor colleagues, and oversee complex migrations from legacy tech to Navan, delivering white-glove service while aligning with business goals. The role requires ...

digital learning and workplace proposition and is looking for a commercially minded Performance Manager to turn complex data into actionable insight that drives growth, customer engagement, pricing, investment and profitability. This is an excellent opportunity for an experienced Data, BI or Performance Analyst looking to move beyond traditional reporting … strategic influence. Core experience: Working across Product, Marketing, Sales, Finance, Operations and Data, you will: Define and monitor commercial and product performance KPIs Analyse customer, product, marketing and financial data to identify growth opportunities Develop dashboards and reporting for senior leadership Analyse customer acquisition, engagement, retention ...

transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. This is not a support role … This is a revenue-owning, value-led, growth-oriented CSM role. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers ...

based in London with hybrid working. You will lead the Client Service Management and Managed Onsite teams supporting enterprise customers. You will drive client retention, oversee contracts, manage KPIs and SLAs, and collaborate with project management, service architecture, and the CTO office to scale services globally. #J ...

services, particularly penetration testing. You'll work with C-suite clients and manage the sales cycle from initial engagement to closing deals, ensuring client retention and satisfaction. #J-18808-Ljbffr ...

assigned client-direct accounts. Success in this role is based on consistent prospecting/networking and pipeline development, new client acquisition/activation, client retention/growth, and achievement against progressive total revenue goals. We operate in a matrixed environment, with support from a skilled team of account ...

Guide clients through their full lifecycle on the Sesame platform Help clients realise value quickly, build long-term adoption, and drive retention and expansion across the portfolio Oversee and contribute to successful client onboarding with Client Delivery, Product Specialists, Data Operations, and Product Ensure clients achieve time … , renewal, and growth capabilities Core Competencies Demonstrates expertise in SaaS Client Success, focusing on investment products and portfolio analytics to drive client retention and growth. Proficient in leveraging data‐driven insights and automation to enhance client onboarding and success strategies. Highest‐signal resume keywords SaaS Client ...

part of a team trusted to: Sell a multi-product payments proposition Deliver consistent net revenue Build long-term, commercially sound customer relationships What You’ll Be Responsible For New Business Development Generate and win new business through cold outreach, networking, referrals, and partnerships Own the full sales lifecycle … pain points (e.g. high fees, multi-channel needs, integration challenges), and recommend tailored multi-product solutions that reduce costs, improve conversion rates, and enhance customer experience Consistently deliver monthly net revenue targets Consultative, Multi-Product Selling Sell across: Card acquiring POS/EPOS eCommerce & Pay-by-Link Value-added ...

have each other's backs. The Role This is a role for someone who wants their models used, not admired. You will solve complex customer and commercial problems through advanced analytics, experimentation and machine learning, working with rich customer, booking, behavioural, marketing and digital data. The problem space … broad: segmentation, propensity, personalisation, customer value, retention, forecasting and commercial optimisation. Alongside hands‐on work, you will shape analytical methodology, mentor other data scientists and help our most valuable models move from experiment into decisions that change what the business does. The data is rich, the questions ...

powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

leading technology solutions provider in Borehamwood seeks a Head of Customer Experience to drive customer satisfaction and retention. The ideal candidate will lead CX strategy, enhance customer journeys, and address churn through data-driven insights. A strong background in the technology sector and experience with customer ...

Public Works is responsible for acquiring new local government customers. The AE role is the primary way in which NCTech scales its new customer acquisition in the Public Works sector. As well as the focus on acquiring customers, an AE is responsible for all aspects of the sales cycle … Look Like Attainment of and exceeding revenue and gross margin goals. Attainment of leading indicators and KPIs i.e. pipeline, opportunities created, leads generated, activity, customer retention. Cultural alignment within our collaborative team environment. NCTech is proud of our diverse and fully inclusive culture and we don’t tolerate ...

smooth and successful deployment. Product Expertise & Adoption: Serve as a subject matter expert on the platform's features, integrations, and best practices. Proactively monitor customer usage to provide guidance that drives deeper product adoption. Proactive Engagement & Value Realization: Conduct regular business reviews, share best practices, and align on future … goals. Proactively identify and mitigate any risks to customer satisfaction and retention. Customer Advocacy & Feedback: Be the voice of the customer internally. Gather, synthesize, and relay customer feedback to the Product and Engineering teams to help shape the product roadmap and improve the customer experience. ...

Lintel Trust And Hact is looking for a Customer Success Lead to enhance customer experience, retention, and value across its social value products. This role involves onboarding, engagement, and renewal activities while building strong relationships with customers. The ideal candidate has experience in customer success ...

accelerate ELEMIS' direct-to-consumer e-commerce business across the UK and EU, setting the regional strategy and delivering sustainable revenue, profit and customer growth. As the senior commercial leader for the channel, this role brings together trading, e-commerce and content to create one connected, premium and locally … relevant customer journey. Reporting to the UK Commercial Director, this opportunity is for a 9 month FTC covering maternity, immediate start available. What You Will Do: Strategy, P&L and commercial leadership: Define and own the e-commerce vision, growth roadmap and annual operating plan, aligned to ELEMIS' global ...

smooth and successful deployment. Product Expertise & Adoption: Serve as a subject matter expert on the platform's features, integrations, and best practices. Proactively monitor customer usage to provide guidance that drives deeper product adoption. Proactive Engagement & Value Realization: Conduct regular business reviews, share best practices, and align on future … goals. Proactively identify and mitigate any risks to customer satisfaction and retention. Customer Advocacy & Feedback: Be the voice of the customer internally. Gather, synthesize, and relay customer feedback to the Product and Engineering teams to help shape the product roadmap and improve the customer experience. ...

synchronized with active sales initiatives. Post-Sale Integration: Partner with account management teams to design seamless transitions from initial contract execution into long-term customer success, retention, and account expansion. Required Skills and Experiences Industry Leadership Experience: 8+ years of enterprise-level commercial leadership experience selling high … collaborate seamlessly with executive leadership to construct aggressive, balanced commercial incentive structures. ROI-Minded: You view industry events and conferences through a strict customer acquisition lens, prioritizing measurable pipeline generation and ROI over abstract brand exposure. About Flexion Flexion Mobile is a leader in one of the fastest ...

join our Hotels.com Analytics team. In this role, you will own analytics for some of Hotels.com’s most important growth domains – such as customer growth, loyalty & retention, large‐scale merchandizing campaigns, and website performance. You will frame ambiguous questions, design and execute rigorous analyses and experiments … results. Demonstrate creativity and persistence in overcoming roadblocks. Develop and maintain clear and user‐friendly dashboards and reports to track and analyze KPIs (e.g., customer value, engagement, campaign outcomes). Train stakeholders on their usage. Be curious and constantly monitor key metrics and trends to proactively suggest actions, test ...

will develop long-term account strategies, lead commercial discussions and identify opportunities to create additional value across the Infront portfolio. Working closely with Customer Success, Sales and Product teams, you will ensure a seamless customer experience, drive account expansion and represent the customer voice internally. Your clients … connectivity, and web and digital solutions. Key Responsibilities: Own the commercial success of a portfolio of strategic enterprise accounts, driving long-term growth, client retention, and value creation. Develop and execute strategic account plans that deliver sustainable year-on-year revenue growth. Build trusted relationships with executive stakeholders ...

Adobe Analytics, Google Analytics, or similar web analytics tools and tag management tools Strong understanding of digital media, performance marketing, and emerging channels for customer acquisition and retention Proficiency in Excel and PowerPoint Excellent communication skills with the ability to influence decision-makers and internal clients Critical … thinking and problem-solving skills Excellent time management and ability to prioritize multiple work streams Nice-to-haves Experience with Customer Data Platforms (CDP) and Data Management Platforms (DMP) such as Segment, Tealium Audience Stream, and Adobe Audience Manager. #LI-KA1 What’s in it For You? Hybrid Work ...

distinct challenges and opportunities in each vertical, you will position The DDC Group as the most well-known and preferred brand among these ideal customer profiles. You will work closely with each vertical’s Chief Business Officer (CBO) and your regional Chief Growth Officer (CGO) to drive measurable results. … developing and executing strategic marketing initiatives that align with The DDC Group's objectives and support Business Unit (BU) Sales’ efforts in client retention, market expansion, and revenue growth in your region. You will lead the regional team of marketing professionals and collaborate closely with cross-functional teams ...