451 to 475 of 482 Customer Retention Jobs in the UK

wants to apply that to a growing fashion brand rather than to a technology company. The role sits across two areas: 1) Customer-facing interactive experiences and interactive digital features with the aim to engage customers, share and return. 2) Internal solutions: tools that allow our design, content creation … interactive games for sisterjane.com, and ghospell.com, working alongside the marketing and creative teams around campaign and collection launches Building tools to support e-commerce customer journey and retention. Working with the creative teams to implement tools to augment content creation and editing capabilities Working with our design and product ...

team, setting priorities and creating accountability A proven track record of driving sustainable business growth Experience of developing long-term client relationships, improving retention and identifying opportunities for recurring revenue The confidence and credibility to build relationships with senior client stakeholders A strategic understanding of digital, data, software … strategy to generate new business and build a strong, sustainable sales pipeline Maximising opportunities within existing client accounts, with a focus on client retention, account growth and recurring revenue Taking overall responsibility for client relationships and ensuring high standards of service and delivery Overseeing account management, project delivery ...

Marketing Platforms teams , whereyou'llbuild andoptimizehigh-performance microservices that power FanDuel's marketing ecosystem.You'llwork on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … experiences for millions of customers across our platform. You'llwork within a modern microservices and event-driven architecture, buildingMartechsolutions enhanced by AI to drive customer engagement and retention. Make existing systems simpler (e.g.byconsolidatingredundant systems,deletingunnecessary code, or removing/updating out of date documentation). Solvewell-definedproblems independently, knowing ...

Jobtailor is seeking a Senior Customer Success/Account Management professional to oversee strategic client relationships and drive exceptional engagement across our SaaS portfolio. You will act as a senior relationship owner for key customers, ensuring clear communication and successful delivery coordination. In this role, you will drive customer satisfaction, retention and long-term engagement, support renewal discussions, and identify expansion opportunities. #J-18808-Ljbffr ...

## Managing Partner, SEO (12 Month FTC )Apply: London: Full time: Posted Today: R1128542The purpose of this role is to create vision, strategy and the roadmap of the SEO Department and to detect business opportunities ...

relationships and holding each partner accountable to agreed business plans while driving the outcomes that matter: partner-generated pipeline, revenue growth, and long-term customer retention. This role suits a results-oriented professional who manages with structure and purpose, builds relationships in service of commercial outcomes, and takes full … value for both Mimecast and its partners. A collaborative approach to working across Sales, Marketing, Product, and Support, aligning internal resources behind partner and customer needs. The composure and pragmatism to navigate conflict, solve complex problems, provide constructive feedback, and lead difficult performance conversations when results fall short. Working ...

professional who acts as a technical and strategic adviser to key customers, maximizing the value of Proofpoint products and managed services. You will drive customer satisfaction, retention, program maturity and expansion opportunities to enhance the customer’s security program. You will own relationships, lead strategic reviews ...

Health. Your role and responsibilities Business Development: Identify market opportunities, actively expand our strategic growth area InfoLink, implement targeted initiatives to drive long-term customer satisfaction and retention Sales: Responsible for the sales process for our InfoLink solutions, provide expert customer consultation, develop customized fleet management … well as independent? You enjoy engaging with decision-makers, understanding customers' challenges, and turning complex technologies into practical business solutions? Passion: You thrive in customer‐facing environments and value the opportunity to regularly visit customers and support them on‐site? You answered many of these questions with “YES”? Perfect ...

across the UK and EMEA market. This role is ideal for an experienced enterprise software sales professional who thrives in developing strategic partnerships, managing customer relationships, working in support of partners sales teams, and identifying new business opportunities within the SAP ecosystem. As a key member of our Sales … technology vendors. You will be responsible for generating and managing sales opportunities from initial engagement through to successful close, while also supporting long-term customer growth and retention. This role combines elements of Enterprise Sales, Channel Management, Business Development and Customer Success. What You’ll Do Develop ...

able, Inc. is hiring a Customer Success Manager in Edinburgh for a distributor-led, regional role. You will support distributors and MSP partners, driving customer value, retention and growth, with a focus on measurable outcomes across EMEA. The role is hybrid (Edinburgh office 3 days/… week) and involves collaboration with Sales, Customer Success and internal teams to scale a new partner-driven model. #J-18808-Ljbffr ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni‐channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer‐centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high‐velocity testing, iteration, and optimisation. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives. ...

Tribal is seeking a Customer Advisory & Professional Services Consultant to deliver high-quality consultancy and advisory services across the full customer lifecycle for the Semestry Timetabling platform. The role is fully remote with occasional travel, supporting customers from onboarding through optimisation to realise measurable value. You will build … trusted relationships, provide best practice guidance, and contribute to customer satisfaction and retention while helping organisations #J-18808-Ljbffr ...

keen to make a difference every day, please read on: RESPONSIBILITIES Provide strategic, operational and deep technical expertise to execute Moneythor’s Customer Success vision. Provide assistance to our digital banking clients and address their ongoing technical & functional questions. Act as technical go-to person for our customer … test, package and ensure the timely and accurate solution delivery. Partner with business development, product, and engineering teams in pre-sales, onboarding, and client-retention activities. Maintain in-depth understanding of our platform and provide vetted, impactful customer feedback to the product team. Use a case tracking ...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey … opportunity forecasting within our internal forecasting system (SFDC) Self-generate leads from a personal connections, referral partners, and regional networking events Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience Key Qualifications 3+ years of Contact Center software or CRM sales experience Be able ...

capable PSM to act as a technical and strategic adviser for assigned customers, maximizing value from Proofpoint products and managed services. You will drive customer satisfaction, retention, and program maturity while identifying opportunities to expand the security program. Your day-to-day includes leading customer meetings ...

continual service improvement, communication, and financial oversight. Key responsibilities: Provide leadership, management and development to the Global Client Service Management (CSM) teams Drive client retention and growth in the Managed Onsite Services division by adhering to best practice standards of execution, team development and motivation and commercial management … with a wide variety of stakeholders An ability to influence and gain credibility quickly across a diverse business Highly developed service-focused attitude & excellent customer service skills Extensive experience in working in a pressured operational environment Highly organised and excellent scheduling and time management capabilities Good working knowledge ...

products. Develop and drive best practicesand manage the execution within the Product Technical Support team to provide consistently high-quality service which drives customer loyalty. Meet or exceed established service levelobjectivesto ensure client satisfaction including staffing, volume, responsetimesand quality of service. Act as a subject matter expert for Bose … skills. Experience working in a global organization with cross-functionalteams;collaboratively. Demonstrated experience in creating and implementing processes and procedures necessary tomaintainhigh levelsof customer satisfaction and retention. Experience in networking and IT infrastructure, for AV over IT. Knowledgeofconferencing technologies, control systems,USB peripheral management, AV design, and electronic schematics. ...

mobility. Let’s grow better, together. The Role As part of our Operations team, the Regional Operations Manager will oversee the end-to-end customer journey, compliance, maintenance SLAs, revenue opportunities, and client relations across managed car parks within the North region. Reporting within the operations function, this pivotal … experience, ensuring seamless site onboarding, high-standard technology deployment, and strong client retention. How to make an impact Deliver an exceptional end-to-end customer journey across all managed car parks in the region. Act as the primary contact for clients, building strong relationships and providing high-quality operational ...

directly. What You'll Do: As a Senior Account Strategist, you will be managing a portfolio of top accounts among our UK clients. Client retention together with account growth will be your main objectives to continue supporting our strategic plan, in a fast paced environment. You will … plan, forecast and negotiate yearly budgets, along with upselling top new Criteo solutions. Provide top level strategic account management to advertisers to ensure retention and client satisfaction. Negotiate additional budgets along with upselling new products. Develop and maintain strong partnerships with clients at all levels, including C-level. ...

quota. Participates in sales team and other company meetings. Manages pipeline and prepares reports to support business decisions. Responds to miscellaneous channel partner and customer requests. Directs business development activities within and outside of team. Consistently achieves and exceeds goals and quotas for self and team. Other duties … Directly related sales management experience. Work results that include success in achieving progressively high quota or other sales related goals. Demonstrated track record of customer acquisition and retention. Proven ability to prospect, qualify, negotiate, manage and close deals and the ability to coach team to achieve the same. Leadership ...

BetStarters, a growing iGaming platform provider based in Malta, is seeking a CRM Specialist to manage and optimize the customer relationship management system for BetStarters. The role focuses on enhancing customer interactions and data-driven engagement within a dynamic gaming environment. Based in the UK, you will contribute … improving CRM performance, customer journeys, and retention strategies while collaborating with cross‐functional teams across the business. #J-18808-Ljbffr ...

future‐ready solutions. At Simplicity Group, service and support sit at the core of everything we do. Our success is built on long‐term customer relationships, high retention, and consistently strong service delivery, something that is reflected equally in the stability and retention … next steps Networking & Technical Support Configure and troubleshoot: VLANs, DHCP, IP addressing, firewall settings Understand and optimise networks for VoIP environments Work alongside customer IT teams where required Case Ownership & Communication Take full ownership of cases from start to resolution Clear notes Accurate updates Strong follow‐up discipline Team ...

customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes. Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies … EMEA Comms & Media vertical, you’ll be a key leader of our regional Account Management function and drive strategic growth through client retention, expansion, and relationship excellence. This is a critical leadership role, focused not just on managing accounts, but on shaping how we deliver value, build trust ...

London is seeking a Customer Care Consultant to join a global team supporting construction professionals using RIB Candy and other software solutions. You will act as a trusted advisor, handle inquiries, diagnose issues, and help optimize workflows across estimating and commercial processes. As part of a global Customer Care team, you will resolve technical and functional challenges, maintain proactive communication, and contribute to customer satisfaction, retention, and long‐term #J-18808-Ljbffr ...

Pulse Group is seeking a Lead Data Scientist to join a new Data Science capability in London. You will shape how ML drives customer engagement, subscriptions, retention and revenue, processing hundreds of thousands of events per second and petabytes of data. You will work closely with Product … Engineering, Editorial and Commercial teams to translate customer behaviour into actionable insights and measurable business outcomes, taking ownership of modelling and experimentation in a Greenfield #J-18808-Ljbffr ...