401 to 425 of 482 Customer Retention Jobs in the UK

Jill Delivery team, working alongside Ed Steele and Ed Kim. You’ll build the machine that enables us to scale our GTM and customer base management to the next level. Hundreds of companies have now set up a role via Jill. Our growth doesn't come from completely manual … complex, scalable agents. We build with agents constantly, and you'll ship even more advanced agents into our existing workflows. This could include automating customer-facing delivery, such as reactivation and expansion campaigns. Turn signal into action. Uncover leading indicators that predict outcomes like expansion and churn, and wire ...

needs as well as looking for ways to enable their collaboration with the Retailer. You will be responsible for enabling brands to create & deliver customer & performance analytics through the use and subscription to Tecsa's OneViu platform You will work along-side our passionate, driven and supportive consultants … drive the use of our cutting-edge tools and leverage data to build your client's capability in answering key questions around category strategy, customer trends, assortment, promotional activities and customer activation. The ideal candidate will possess a blend of technical knowledge in FMCG data and exceptional account ...

Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success. Key Responsibilities To push further our vision of Enterprise AI, we are looking for a senior leader … demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans. Your primary goal is to lead and empower a team ...

RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment. … ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation. #J-18808-Ljbffr ...

clients. This role is central to our purpose: to build incredible client relationships and drive impactful adoption of Artificial products, increasing client retention and creating advocates. As a Senior Client Success Manager, you’ll collaborate closely with our Commercial, Product Management, and Forward Deployed Engineering team, while working … experience navigating commercial and specialty markets (e.g., Lloyd’s, the London Market, or US commercial lines) Client-Centric Background: A strong track record in Customer Success or Account Management, with a proactive approach to building relationships Tech-Forward Mindset: A genuine passion for digital transformation and a desire ...

ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term … mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion ...

responsible for accelerating the business by devising and executing commercial and traffic acquisition strategies to attain KPI and profitability metrics. You should have a customer centric approach and aim to deliver a frictionless, best-in-class client experience driven by strong brand story telling executed to the highest standards. … Manage & optimise all Search territories: SEO & SEA. Conduct a benchmark best practices regarding Search in U.K. Manage & drive UK Loyalty programme and encourage client retention through CRM. Work to drive key KPIs. Align on email, SMS, campaigns, optimisations, & development of the full year schedule In collaboration with ...

result, we are looking to recruit an experienced IT Account Manager to join our successful commercial team. This is an excellent opportunity for a customer-focused technology sales professional who enjoys building long-term client relationships, identifying opportunities, and helping businesses maximise their investment in IT solutions and services. … while driving additional revenue through strategic account development. The Role As an IT Account Manager, you will be responsible for nurturing and developing existing customer relationships, identifying opportunities for additional services, and helping clients plan their future IT requirements. You will work closely with technical consultants and support teams ...

Team Proven ability to foster and sustain strong relationships with an internal overlay and pre‐sales team, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry … maintain strong client relationships: The capacity to cultivate and nurture long‐lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results‐oriented with a focus on achieving and exceeding sales targets: A goal‐driven mindset and a relentless pursuit of targets ...

Forrester WaveTM: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‐Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‐grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades … Success Managers (Sr. CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr. CSM will independently partner with multiple stakeholders across ...

strategy. This is a key role within the Group Marketing & Communications team , responsible for helping to build and strengthen the group’s brands, improve customer and employee engagement, support sales growth and ensure marketing investment delivers measurable commercial outcomes. Duties of a Group Marketing Manager: • Support the development … Develop thought leadership, PR, media relations and reputation programmes. • Lead crisis and issues communications, maintaining robust approval processes and prepared response plans. • Improve digital customer journeys, conversion performance, lead generation and lifecycle communications. • Work with sales and commercial teams to define target audiences, campaign propositions, lead management processes ...

GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services Fastly is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. Fastly's Professional Services team provides expert-level technical guidance to customers integrating … most out of Fastly. As the Manager of Professional Services, this role is responsible for providing effective leadership across the team to ensure successful customer engagement and retention by delivering high-value outcomes on designated cases. Key activities include driving internal alignment to ensure a high-quality ...

minded Account Manager to help manage and grow TechEdge’s UK client portfolio.This role is focused primarily on developing and expanding relationships within existing customer accounts, identifying commercial growth opportunities, and ensuring clients continue … realise value from TechEdge’s software solutions.You will work closely with Customer Success, Product and Global Commercial teams to support long-term client retention, account growth and strategic partnership development.Alongside account growth responsibilities, the role will also involve identifying selected new business opportunities within the UK market ...

months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business* Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes* Participate in structured coaching, enablement programs, and regular feedback sessions ...

positioning Bloomberg’s electronic trading solutions as a strategic part of their investment process. Working closely with colleagues across Enterprise Sales, Product, Engineering and Customer Success, you’ll bring together Bloomberg’s broader capabilities to deliver long-term value for clients and drive commercial growth across the region. … Bloomberg’s solutions. Partner with clients to identify workflow gaps and deliver solutions that improve execution efficiency, productivity and user adoption. Drive client retention by proactively managing relationships, identifying at-risk accounts and executing growth and retention strategies. Collaborate with colleagues across Enterprise Sales, Product, Engineering ...

goals and aligning them with inforcer’s solutions Collaborate closely with the Implementation team to ensure smooth client onboarding Champion the voice of the customer internally, relaying insights and feedback to Product and Engineering teams to help improve our platform Use data and account health indicators to proactively engage … account plans aligned with their objectives Cross collaborates with Sales, Support, Product and Marketing to deliver an exceptional end-to-end client experience Support customer adoption and retention with workshops and training, both in person and virtually What We Can Offer You Steep Learning curve: We believe ...

opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. The Company They are a growing digital business … with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless ...

Ecommerce Manager to drive online sales and optimise their Shopify website. You will be responsible for developing and executing the ecommerce strategy, enhancing the customer journey, analysing website performance, and identifying opportunities to improve conversions and revenue. Key Responsibilities: Manage and optimise the Shopify platform to maximise sales … support business growth. Monitor and analyse performance using Shopify Analytics, Google Analytics (GA4), and other reporting tools. Identify opportunities to improve conversion rates, customer engagement, and retention. Optimise the end-to-end customer journey through data-driven improvements and testing. Work closely with marketing teams ...

more than 60 countries. Learn more at www.KINESSO.com Role summary The role of the Client Success Account Manager is focused on strengthening client retention and supporting the sustainable growth of assigned accounts. You will act as a key day-to-day client contact, building trusted relationships and ensuring … specialists to develop clear, actionable recommendations based on performance learnings. Produce high-quality client-facing presentations and documentation in line with business brand and customer-service guidelines. Develop and distribute accurate contact reports, meeting minutes, status reports and action trackers. Keep clients and internal account teams informed of account ...

Coordinate with Financial Due Diligence, Corporate Finance, Strategy, Tax and sector teams to ensure joined-up insights across workstreams. Review analysis of revenue, margin, customer, cohort, pricing, retention, site or project-level performance and ensure outputs are clearly linked to the transaction narrative. Ensure analytical outputs ...

team, you will play a pivotal role in ensuring the success of Lenkie's core go‐to‐market channel, identifying opportunities to grow our customer base, and collaborating across departments to ensure a seamless customer experience. Knowledge and experience in broker relationship management at a lending business … execute account‐management plans. Collaboration: work closely with new‐business sales, account management, credit and tech teams to ensure a best‐in‐class customer experience and retention. Continuous improvement: provide feedback on sales strategies, messaging and product offerings to drive ongoing enhancements. Qualifications/Required Skills Experience: minimum ...

deliver products that help enterprise customers adopt, manage, and scale Hack The Box across their organisations. You will work cross-functionally with Engineering, Design, Customer Success, Sales, and Product Marketing to solve complex customer problems, drive product strategy, and deliver measurable business impact. Success in this role means … balancing customer needs, technical feasibility, and commercial priorities to build enterprise-grade experiences that accelerate growth and strengthen customer retention. Location &Work Mode: Europe(EoR-EmployeeofRecordthroughDeel)ORAthens,Greece(we'llsupportyourrelocation) If in Athens, Greece: Hybrid (2 days in office) Full time Relocation We offer a 10% relocation bonus ...

against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

with a focus on profitability and long-term value. Excellent communication, presentation and negotiation skills. The ability to build trust and develop long-lasting customer relationships. A self-motivated and proactive approach to generating opportunities. Strong pipeline management and organisational skills. Confidence dealing with both technical and non-technical … understands that success is about more than turnover alone. The ideal candidate will focus on sustainable growth, healthy margins, operational delivery and long-term customer retention. Package & Benefits £40,000 £50,000 Basic Salary OTE £80,000+ Car Allowance Pension Scheme Holiday Entitlement - 25 days & Bank holiday and option ...