376 to 400 of 482 Customer Retention Jobs in the UK

This role is responsible for driving high-impact marketing strategy for Moody's insurance solutions across life, property & specialty, and casualty lines, grounded in customer and market insights. Other responsibilities include: Understand Moody's customers, channels, and the buyers journey, providing Voice of the Customer insights and intelligence … thought leadership, great storytelling, participation in industry events, and articulating our value proposition in a way that resonates and clearly shows how we solve customer problems. Demonstrate proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency; implement AI-powered ...

lead a specialized renewal team in the EMEA & LATAM region. This remote role requires strategic thinking and collaboration across departments to drive growth and customer retention. You will guide renewal sales strategies, coach and set KPIs for your team, and develop initiatives with channel partners to optimize on-time ...

Dr. Martens is seeking a Senior Manager Acquisition Growth & Optimisation to lead the intelligence, audience and experimentation engine at the top of the customer funnel. You will drive new customer acquisition, prioritise opportunities, and partner across Brand, Product, Customer Experience, Retention, Finance, Technology and Data ...

with further information about the organisation available during the recruitment process. The role will suit someone who enjoys combining marketing technology, automation, data and customer journeys to improve engagement and generate stronger commercial results. The role You'll take ownership of marketing automation activity across prospect and customer … well planned, effectively executed and continually optimised. You'll work closely with marketing, sales, digital and other internal stakeholders to improve lead management, customer engagement and overall marketing performance. Key responsibilities Manage and optimise automated marketing campaigns and customer journeys. Develop nurture programmes across key prospect and customer ...

prospective clients Assist with proposals, case studies and supporting sales materials Help identify opportunities to grow existing client accounts Contribute ideas that improve client retention, profitability and agency growth Understand client business objectives and align SEO strategies with commercial goals Identify opportunities to expand services and increase client … Support new business opportunities and pitches Improve internal SEO processes and efficiencies Build strong client relationships and become a trusted advisor Contribute to client retention, growth and overall agency success #J-18808-Ljbffr ...

will own the end-to-end digital trading strategy across direct-to-consumer channels and marketplace platforms, ensuring a unified approach to commercial planning, customer experience, product assortment, pricing, promotions and trading execution. The successful candidate will drive profitable revenue growth, identify new opportunities for growth & expansion, and lead … performing team to deliver best-in-class digital experiences across all digital touchpoints.Working closely with local & global Digital, Analytics, Marketing, Merchandising, Planning, Finance, Operations, Customer Experience and brand teams, this role will play a critical leadership position in shaping the future of the European digital business.**The successful individual ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business ...

## SMB Account Manager, Customer DevelopmentApplylocations: Great Britain - Londonposted on: Posted Yesterdayjob requisition id: R6339**SMB Account Manager, Customer Development**At Mimecast, we’re not just a cybersecurity company - we’re the trusted partner that organisations worldwide rely on to keep their most critical communications safe. With over … global company at the forefront of cybersecurity, then Mimecast is where you belong.We're searching for a dynamic **SMB Account Manager** to join our Customer Development team - the driving force behind building and nurturing relationships with our existing customers. In this role, you’ll work with current Mimecast accounts ...

transparency Education Bachelor's degree required; MBA preferred Responsibilities Understand Moody's customers, channels, and the buyer’s journey, providing “Voice of the Customer” insights and intelligence on where buyers get information and the who, what, when, and why behind their decisions to inform product roadmaps, marketing strategy … thought leadership, great storytelling, participation in industry events, and articulating our value proposition in a way that resonates and clearly shows how we solve customer problems Demonstrate proficiency in artificial intelligence concepts, with hands‐on experience using AI tools to streamline workflows and enhance operational efficiency; implement AI‐powered ...

people and occasions that matter. We’re evolving from an occasion‐centric experience towards one that puts the recipient at the centre, bringing together customer data, personalisation and thoughtful UX to help us make more relevant card and gift recommendations. You’ll lead a small team, working closely with … design and development of our systems adhere to good engineering principles. Key Responsibilities: Jointly own the direction and outcomes of Reminders with Product, balancing customer and business goals with engineering opportunities, constraints and long‐term technical needs. Build a strong Product-Engineering partnership where engineers contribute to discovery, problem ...

Commercial Customer Success Manager - EMEA London, UK We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus … role based out of the London office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing ...

ensuring our services deliver measurable value, identifying opportunities to strengthen resilience and driving long‐term partnership success. Your ability to balance commercial outcomes with customer trust will directly impact retention, expansion and our reputation in regulated markets. In short, this role sits at the heart … deliver value and how we differentiate ourselves. The responsibilities Design and lead the Client Services Plan for your portfolio of enterprise accounts, aligning customer outcomes with long‐term commercial growth. Take full ownership of a defined book of business, including retention, renewals, expansion and pipeline development. Build ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Position Overview As an Account Director, you will drive strategic growth by introducing, developing and expanding key customer relationships across numerous sectors. You will lead complex sales opportunities, position Advania's solutions and deliver long-term revenue growth through strategic account development. Position Overview As an Account Director … will drive strategic growth by introducing, developing and expanding key customer relationships across numerous sectors. You will lead complex sales opportunities, position Advania's solutions and deliver long-term revenue growth through strategic account development. Salary & Benefits Our salaries are competitive within the market + industry leading commission structure ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives. ...

execute, and evaluate large-scale experiments to test new ideas and measure their effectiveness in driving business outcomes. Lead deep analytical investigations into customer behavior and retention dynamics, reframing ambiguous business questions into structured analyses that drive step-change improvements in long-term value. Own impact modeling … what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters ...

standards are applied across the Maintenance & Support portfolio. Drive continuous improvement to service standards & procedures through service insight, feedback, and operational analysis. Support client retention by demonstrating and reinforcing the value, quality, and performance of LMG's Maintenance & Support services. Schedule regular client check‐ins and support service … with ITSM or customer platforms (e.g. Freshservice, ServiceNow, CRM tools). Understanding of digital platforms, system configuration, and data governance. Experience supporting client retention, renewals, or service expansion. What We Do For You At LMG, we work hard to ensure our people aren’t stifled by convention ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

advanced analytics and AI, with a strong focus on commercial use cases. You will help clients address complex marketing and sales challenges, such as customer acquisition and retention, pricing optimization, segmentation, incrementality measurement, next-best-action recommendations and marketing mix modeling, by designing and implementing data-driven ...

mobilization through deployment and hypercare.Develop and execute program roadmaps aligned with business objectives and transformation goals.Drive successful implementation of D365 Finance, Supply Chain Management, Customer Engagement, Power Platform, and related Microsoft technologies.Manage program scope, budget, timeline, quality, risks, dependencies, and resource allocation.Ensure delivery excellence through adherence to Microsoft Success … reviews, design governance, and executive status reporting.Act as the face of Genpact at client locations and represent the organization in executive-level interactions.Maintain high customer satisfaction and support long-term account growth.Global Delivery ManagementLead large cross-functional teams operating across onsite, offshore, and nearshore delivery centers.Coordinate delivery teams across ...

platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real-time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real-time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. … with strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction — particularly around ecommerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team ...

market. Develop and execute comprehensive go‐to‐market plans for new and existing products, ensuring successful adoption and engagement. Conduct market research to understand customer needs, competitive landscapes, and industry trends to inform product development and marketing strategies. Partner with Enablement and Field teams to develop tools, training … Ensure consistency across all touchpoints. Collaborate with the broader marketing team to design and execute marketing campaigns that drive product awareness, lead generation, and customer retention. Monitor and report on the effectiveness of product marketing initiatives, using data to optimize strategies and achieve business goals. Work closely with product ...

demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans. Your primary goal is to lead and empower a team … Engineering, Product Management, Data Ops, and Information Security teams. Measures of Success Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success. The work ...

clients, understanding their needs, and effectively communicating Entrilia's value proposition. Develop and execute strategic sales plans to achieve revenue targets and expand our customer base. Identify and qualify new business opportunities through proactive prospecting and lead generation activities. Build and maintain relationships with key decision-makers and stakeholders … target accounts. Conduct product demonstrations and presentations to showcase the value proposition of our SaaS platform. Collaborate with cross-functional teams, including marketing and customer success, to drive customer acquisition and retention. Negotiate contracts and pricing agreements in accordance with company guidelines and policies. Stay informed about industry ...