76 to 100 of 149 Customer Retention Jobs in the UK

Role? AS TAM, you’ll play a key role in driving revenue growth across Adobe’s partner ecosystem. Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling and cross-selling within the Adobe portfolio. This isn’t just another sales job. … market. Your Day-to-Day: Manage top-tier renewals across non-named (CSMB) accounts, ensuring on-time, smooth contract renewals while maintaining a high customer retention rate. Use each renewal as a strategic growth opportunity. Introduce customers to Adobe’s cutting-edge solutions like Firefly, Adobe Express ...

value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve … communicative with excellent written and verbal skills Excellent presentation skills with the ability to negotiate at C-Level Effective time management and prioritisation skills Customer focused with experience of building meaningful relationships and driving customer retention Ability to work under pressure, managing multiple workstreams across ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

within an assigned portfolio of existing accounts. Identify and execute upsell and cross-sell opportunities within existing customers. Lead renewal conversations to ensure strong customer retention and long-term partnerships. Act as a trusted advisor to customers, understanding their evolving needs and aligning solutions accordingly. Skills Required … demonstration skills, with the ability to communicate complex solutions clearly. Commercially astute with strong negotiation and closing skills. Experience managing and growing existing customer accounts. Ability to balance new business development with account management responsibilities. Highly organised with strong pipeline management and forecasting skills. ...

fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

identify their requirements and needs Drive feedback and bring insights from client and internal meetings to close deals, scale the company, and improve client retention Provide accurate sales forecasting, generate pipeline, and maintain high Salesforce hygiene Navigate complex accounts, building internal champions, selling to the C-suite Build ...

Reed.co.uk is looking for a Customer Success Manager to join their team in Holborn, London. Overview As a Customer Success Manager you will have a key strategic role within reed.co.uk. As a customer focussed individual you are motivated and engaged by providing service excellence to our clients. … strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering Analysing and monitoring customer data to draw insights and optimisations, communicating those findings to clients and adjusting campaigns for better performance Actively organising and managing operational and strategic ...

known brands across retail, leisure, financial services, and the public sector, including a significant number of UK public sector organisations. With an exceptionally high customer retention rate, the business is known for delivering real value and building long‐term client relationships. The culture is ambitious, collaborative … other outreach channels Acting as the first impression of the brand to potential customers Meeting and exceeding weekly KPIs and sales metrics Identifying customer challenges and gathering high‐level business insight Working closely with Marketing and the wider Sales team to build pipeline What They’re Looking For This ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service at every ...

Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role. ...

Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role. ...

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … improve onboarding, implementation and customer experience processes Work closely with internal operations, compliance and product teams Proactively manage service quality, risk and client retention Feed customer insight and improvement opportunities back into the business About You You will come from the umbrella payroll or contractor payroll ...

suit the needs of a consumer throughout their lifecycle and already supported over 1M UK customers which is huge success! 2026 is all about customer retention, launch of new products & ensuring value proposition has longevity with each individual consumer. This role will own the CRM & lifecycle function … wider business the value it will bring Work closely with product team to ensure that off platform & on platform touchpoints are aligned as the customer see’s any communication from the brand as one Introduce new capabilities to the CRM Toolkit Use data to form new ideas & A/ ...

long sales cycles. Relationship Skills: Excellent communication, networking, and presentation skills. Key Performance Indicators (KPIs) Revenue growth Sales pipeline volume Project win rate Client retention and repeat business Email: (url removed ...

appointment-setting targets, contributing to overall campaign success and client retention. Experience Previous sales orientated or telesales experience Good understanding of sales techniques and customer relationship management. Excellent organisational skills with the ability to manage multiple projects simultaneously Exceptional communication skills with the ability to engage diverse audiences ...

This is a strategic leadership role with real ownership. You will shape our market narrative, build a modern product marketing engine, and ensure our customer‐facing teams can consistently articulate clear, differentiated value. You’ll lead a small product marketing team and work cross‐functionally with the product, sales … market strategy. What you’ll lead Market‐led positioning & differentiation You will own UK product positioning, ensuring it is grounded in deep customer understanding, competitive intelligence, and market insight and that it clearly differentiates Reapit in a crowded PropTech landscape. This includes: Turning customer insight, win/loss ...

building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than … agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Solutions Consultant to join our Sales team reporting ...

Driving Digital Transformation through consultancy services. A customer focused Account Manager is required by a well-respected IT Managed Services Provider. This is a genuine Account Manager role looking after a portfolio of existing accounts with recurring revenue spend. This role helps these organisations develop by providing Digital Transformation … Consultancy. The Organisation: A well-established MSP with very strong customer retention Providing IT Strategy Roadmap, infrastructure solutions combined with professional services to mid-market and small corporate organisations Has a portfolio of mid-level spending accounts that need to be nurtured and grown Growing strongly with ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … Role Summary You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong ...

projects Own the product vision and roadmap aligned with strategy Constantly identifying growth opportunities Thorough QA testing Driving improvements in conversion rates, AOV and customer retention A/B testing and experimentation to optimise performance through ads and organic Seeing all projects through to completion ...

trade market. Quote and negotiate terms with new business prospects to secure profitable sales contracts. Manage and grow existing accounts, ensuring high levels of customer satisfaction and retention. Build and maintain strong relationships with customers, suppliers, and internal teams. Develop and execute sales strategies to achieve business growth ...

troubleshooting procedures. Offer technical support to clients during and after the installation process. Address any questions, concerns, or issues promptly and professionally to ensure customer satisfaction and retention. Ensure that all installations meet quality standards and regulatory requirements. Conduct regular inspections and audits to assess the performance and reliability ...

from discovery to launch and beyond, ensuring our platform remains at the forefront of the industry. You will collaborate closely with our engineering and customer-facing teams to meet market demands and customer needs. Join our innovative and ambitious team of talented, international enmaccians to not only shape … trading, and integrating our platform for pre-/post-trade services. Define the product roadmap and strategy, taking into consideration market trends, competitive analysis, customer needs and feedback. Identify and evaluate growth opportunities (e.g. professional trading, new regions, and green/environmental commodities) and new market segments to expand ...

driving measurable value for our customers and ensuring that value is clearly defined, articulated, and realised across every stage of the product and customer journey. As a Product Marketing Executive, you will be part of the function that aligns Product, Sales, Marketing, and Customer Success around a shared … articulate the measurable value our products deliver, from efficiency and compliance gains to cost savings and safety improvements. Collaborate with Product Managers to integrate customer metrics and value creation frameworks into product strategy before build and release. Audit and retrofit existing value propositions to ensure every product is underpinned ...

impact. Your Team You’ll lead a high-performing Sales function spanning both New Business and Account Management Public Sector teams, working closely with Customer Success, Product, Marketing, and Professional Services. This is a collaborative, commercially driven environment where teams are aligned around one goal, delivering measurable value … ensuring consistent execution across your teams. You’ll define and deliver the revenue strategy for your portfolio, balancing short-term results with long-term customer value, retention, and expansion, while shaping go-to-market approaches across both new business and existing customers using data and market insight ...