76 to 100 of 419 Customer Retention Jobs in the UK

Working closely with sales, purchasing, finance and project delivery teams, you’ll play a key role in driving revenue growth while delivering an excellent customer experience. What You’ll Be Doing Manage and grow a portfolio of existing enterprise customer accounts Achieve and exceed agreed sales, revenue … Identify cross-selling opportunities across IT products and services Take ownership of opportunities and progress deals through to completion Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling Deliver engaging sales presentations to both new and existing customers Monitor competitor activity and support customer ...

class facilities and the technology you need to thrive – in our offices or yours.**# **Job Summary**The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain … forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns ...

place. We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us. Role Overview: Head of Customer Retention | London, UK | Office-based, 5 days/week | Competitive base + commission & Company Benefits … Head of Customer Success, you will lead a brand new, business critical, dedicated function built from the ground up to drive client retention and churn prevention across our global customer base . Heading an initial team of 5–6 direct reports within our wider 74-person ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

What You’ll Do Lead and Inspire: Steer a dedicated EMEA Enterprise CSM team (ECSM) focused on delivering exceptional customer retention, adoption, and growth outcomes for strategic accounts. Develop Talent: Coach and mentor ECSMs to excel in pivotal metrics such as onboarding, adoption, retention, satisfaction … them to become trusted advisors to our customers. Performance Management: Provide constructive feedback and manage performance evaluations, ensuring each team member can navigate challenging customer situations effectively. Enhance Key Metrics: Coach the team to produce best-in-class onboarding, adoption, retention, growth, satisfaction, and outcome management. Signature ...

source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn … primary point of contact for our Customers and External Managers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective adoption of our solutions. This role requires close coordination with both internal and external stakeholders playing a key role in supporting ...

AnywhereNow Founded in 2010 in The Netherlands, AnywhereNow is a global leader in Enterprise Dialogue Management, with a vision to ensure every employee and customer feels heard, understood, and valued. With around 240 employees working from 22 different countries, we partner with over 2,000 leading enterprises, including Mazda … International Organization for Migration, Adecco Group, and the University of Cape Town, to deliver exceptional customer experiences through the power of Microsoft Teams and AI-driven insights. Our commitment to innovation, customer focus, and accountability drives our success. Our portfolio includes Dialogue Cloud, Deepdesk (AI Agent Assist ...

Sales Representative who combines disciplined inside sales execution with strategic account management. This role is responsible for managing and expanding a portfolio of existing customer accounts while also converting new business opportunities, largely generated through inbound leads, into closed revenue. The successful candidate will act as a trusted commercial … strong advantage. What you'll do a a Sales Representative Account Management: Build and maintain strong relationships with an assigned portfolio of existing customer accounts, serving as the primary commercial point of contact for account-related matters. Retention and Expansion: Proactively engage customers to understand evolving needs ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities ...

Head of Customer Success Enablement### Head of Customer Success EnablementApply: TCMi - London: Full time: Posted Today: REQ1026\\_0037516**The Work We Do**Teciem designs, builds, and delivers treasury and capital markets software solutions for financial institutions worldwide. We serve banks of every size and geography, offering the right … knowledge into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve.Head of Customer Success EnablementLondon | Reports to: Chief Customer Officer The organisationTeciem is a financial software solutions provider. Treasury and capital markets run through our name ...

Senior Pre- & Post-Sales Customer Engineer, Enterprise London, UK The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into … full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy ...

operational systems onboard, Motion Applied enables their customers to operate more efficiently and deliver a reliable, connected journey. Purpose of the Role As a Customer Success Manager at Motion Applied, you will be responsible for the delivery, performance and continual improvement of our services across a portfolio customers. This … combines ITIL Service Delivery Management and Account Management responsibilities. You will ensure services are delivered in line with agreed SLAs, operational performance targets and customer expectations whilst driving ongoing customer satisfaction, retention and growth. The role will act as the primary customer contact for operational ...

Customer Success Manager – Strategic Accounts Not specified Full-time Not specified Customer Support Job Description Customer Success Manager – Strategic Accounts The Customer Success Manager has ownership of the relationship between Rackspace and their dedicated portfolio of customers. As a Customer Success Manager you are expected … solving. Effective communication and negotiation skills at all levels, technical through to directors. The ability to motivate and galvanise disparate teams to deliver against customer requirements. Key Accountabilities Provides strategic leadership and direction for the delivery of pre- and post-sales services and support to customers, as well ...

Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Are you an Optical Systems Engineer who enjoys solving complex imaging-system problems and wants to work more directly with customers and spacecraft … missions? We are seeking a Senior Systems Support Engineer to bring strong optical and imaging systems expertise into a customer-facing technical role, supporting the integration, operation, and performance of advanced Earth-observation payloads. You will combine hands‐on engineering and performance analysis with system‐level investigation, customer ...

harvi energy monitoring Digital energy management solutions and programmes myenergi Home Energy Management System (HEMS) solutions Working closely with Sales, Product Marketing, Digital Marketing, Customer Care, Distribution Partners and Installers, the Marketing Manager will drive commercial marketing activity across Great Britain through campaigns, customer engagement, sales enablement, partner … marketing plan, translating commercial objectives into market-focused marketing and communications activity Develop integrated marketing and communications plans across consumer, installer, distributor and business customer segments Identify opportunities to increase awareness, engagement, customer adoption and profitable growth Define marketing objectives, KPIs and performance measures aligned to commercial outcomes ...

Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers. We are specialists in: Microsoft Modern Work Cybersecurity Mobile Solutions Communications & Connectivity With thousands of customers … Advisor, and in so doing, develop a deep knowledge of the customers business and its strategy. Collaborating with colleagues in specialist roles such as Customer Experience, Customer Success, Solution Architecture and Product/Solution Sales Specialists, you will achieve this by: Helping customers understand, invest in, and unlock ...

business profitability. Set annual financial targets, KPIs, and long-term strategic plans aligned with the Marine Business. Conduct market analysis to identify new opportunities, customer needs, and emerging technology trends. Ensure alignment and collaboration with other business lines across Sercel Concept, Sercel and Viridien. Sales & Business Development Work with … Sales Lead to drive all commercial activities including sales, business development, key account management, and customer acquisition. Drive revenue growth, expand market presence, and strengthen customer relationships. Oversee pipeline management, pricing strategy, contract negotiations, and sales performance tracking. Product Management & Product Strategy Own the product roadmap and ensure ...

Customer support is a critical driver of customer trust, retention and growth. At Unit4, we want support to be faster, simpler and more accountable, with clear ownership from first contact through to resolution. As Vice President, Global Customer Support, you will lead our worldwide support … define the strategy, operating model and capabilities that enable customers to achieve successful outcomes quickly and consistently. You will be accountable for ensuring every customer experiences one Unit4, regardless of product, geography or internal team structure. This role combines executive leadership, operational excellence and customer advocacy. You will ...

customer obsessed. We put the customer at the heart of everything we do - and we're looking for people who feel the same way. About Bike Club Bike Club is the easiest way to keep kids on the right sized bike. Through our subscription model, we remove … when they need it. We are a purpose led, fast-growing business built on ease, care, progress and joy - with a relentless focus on customer growth, retention and building a more circular approach to children's cycling. Role Summary and Engagement Bike Club is looking ...

management, and business profitability.Set annual financial targets, KPIs, and long-term strategic plans aligned with the Marine Business.Conduct market analysis to identify new opportunities, customer needs, and emerging technology trends.Ensure alignment and collaboration with other business lines across Sercel Concept, Sercel and Viridien.- Sales & Business DevelopmentWork with Sales Lead … drive all commercial activities including sales, business development, key account management, and customer acquisition.Drive revenue growth, expand market presence, and strengthen customer relationships.Oversee pipeline management, pricing strategy, contract negotiations, and sales performance tracking.- Product Management & Product StrategyOwn the product roadmap and ensure it supports business strategy and customer ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high‐profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients ...

established ERP solution serving distribution, merchanting and wholesale businesses across the UK and Ireland. It is a strategically important product line with a loyal customer base and a strong growth focus around new customer acquisition, solution expansion, SaaS adoption and AI. In this role, you’ll manage … grow a portfolio of existing customers across the UK. You’ll focus on strengthening customer relationships and retention, supporting SaaS migrations, AI Adoption and identifying new revenue opportunities through upselling and cross-selling. Key Responsibilities Manage and grow a portfolio of existing Merlin customers, with a particular ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients ...