26 to 50 of 158 Customer Service Jobs in the East Midlands

small and medium-sized businesses. Our services span IT Support, Infrastructure Management and Software Development, helping clients improve productivity through innovative technology, exceptional service and ongoing support. Due to continued growth, we are seeking an experienced Senior IT Engineer to join our team. This is an excellent opportunity … technically strong IT professional to play a key role within a close-knit team, with exposure to a wide range of technologies and customer environments. The Role: As a Senior IT Engineer, you will be responsible for providing high-quality technical support, managing core infrastructure systems and helping ...

Field Service Technician (Midlands) Location: Covering Birmingham to Sheffield Salary: £40,000 + Overtime + Bonus (OTE £50,000+) Hours: Monday to Friday, 08 30 The Company We are working with a leading provider of automated storage and retrieval solutions, delivering innovative systems that help customers maximise efficiency, productivity … range of manufacturing, engineering, aerospace, warehousing, and cleanroom environments, the business has built a strong reputation for delivering high-quality technology and outstanding customer support. The Role An exciting opportunity has arisen for a Service Technician to join a growing field service team covering the Midlands region. ...

hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers … across the Midlands area. You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering ...

client is a managed Service Provider (MSP) in the East Midlands that delivers IT support and technology solutions to businesses across a range of industries. They pride themselves on providing excellent customer service and helping their clients get the most from their technology. They are looking … resolve technical problems. Full training will be provided, making this an ideal opportunity for someone who has a passion for technology and strong customer service skills but may not yet have extensive technical knowledge. Key Responsibilities Provide first-line support to customers via phone, email, and ticketing systems. ...

client is a managed Service Provider (MSP) in the East Midlands that delivers IT support and technology solutions to businesses across a range of industries. They pride themselves on providing excellent customer service and helping their clients get the most from their technology. They are looking … resolve technical problems. Full training will be provided, making this an ideal opportunity for someone who has a passion for technology and strong customer service skills but may not yet have extensive technical knowledge. Key Responsibilities Provide first-line support to customers via phone, email, and ticketing systems. ...

Code NN8 6ZB Job Description Highly motivated with a keen eye for detail, you will be responsible for delivering the installation of AV projects. Customer focused and empathetic, you should be able to confidently provide both remote and in-person technical support. DSAV develops installations in line with internationally … correct level of consumables. Regular reporting and meeting with the Technical Director and other Directors. Carrying out efficient maintenance visits in line with customer service agreements, including administration of asset registers. Replying to client correspondence and maintaining up-to-date records of all activities through the Company ...

security professional with leadership experience to make a real difference in a healthcare environment, helping to protect people, property and assets while delivering exceptional customer service. Key Responsibilities As Lead Security Guard, you will: Lead, motivate and support a team of Security Officers to deliver a high-quality service 365 days a year. Assist in the planning and delivery of security and car parking operations across the site. Ensure security procedures, service level specifications and site policies are consistently followed. Produce and manage security team rotas and staffing schedules. Conduct and oversee internal and external patrols. Monitor ...

Service Engineer - EV Charging/EV Engineer/EV Charging Engineer £45,000 Salary Guide + Company EV UK Wide Travel (England & Wales predominantly) Are you an experienced EV Service Engineer, EV Charging Engineer or Electrical Service Engineer looking to build your career within … established EV charging technology businesses? We are looking for an experienced EV Service Engineer to join a growing engineering team, providing technical support, fault diagnosis, maintenance and commissioning of AC and DC EV charging equipment across commercial and private sites throughout the UK. This is an excellent opportunity ...

team Location: Nottingham Full-time Office based ( Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Evergreen service is Computacenter's solution which helps customers ensure their End User devices are compliant for technical and patch support from … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by our core team and delivered in collaboration with our service lines. Evergreen is a global service delivered from ...

Opticians is looking for a hardworking and friendly Business Administrator Apprentice to join our busy independent opticians. You will gain valuable experience in administration, customer service and business operations while working towards a Level 3 Business Administrator apprenticeship with Nottingham College. Role Duties include: Answering phone calls … Booking appointments and contacting customers Filing records and completing paperwork Using Microsoft Office, including Word and Excel Supporting staff training and meetings Assisting with customer service and optical duties Training Business Administrator Standard Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0) Functional ...

/7 to ensure people reach their destinations when travel plans are disrupted, coordinating transport and accommodation solutions at pace while delivering exceptional service to our customers. Due to the importance of this function and the specialist skills required, we are looking to connect with individuals who have … drive, resilience and customer focus needed to succeed in a fast-paced operational environment. At CMAC Group, we don't just coordinate journeys, we solve problems, support people during times of disruption and help keep the world moving. If that sounds like something you'd like to be part ...

dedicated to protecting people and the environment from gas hazards, providing single and multi-gas monitors for personal and large-scale infrastructure safety. Function: Customer Service & Contact Center Operations Job Type: Regular/Permanent Role Type: Full time Location: Abingdon, Oxfordshire Job Description Help grow a safer, cleaner … healthier future for everyone, every day. Electronics Field Service Engineer – Based Derby/Stafford area - £41,000 starting salary plus overtime package Crowcon Detection Instruments Ltd. is looking to recruit to the Field Service department an Electronics Field Service Engineer to maintain, repair and commission gas detection ...

tasked with supporting the growing Stryker Joint Replacement business in the North-West by promoting hip and knee products to Orthopaedic Surgeons and optimizing customer service, growing existing accounts through technical expertise. The Product Support Specialist provides clinical product support to end users with guidance and assistance during … Treats customers and employees with respect, represents the company in the best possible light. Knowledge: Communicates essential benefits of products and their clinical applications. Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales. Business Planning: Constructs a basic business plan with input from ...

sure that everybody feels empowered to bring their authentic self to work. About the Role We’re looking for an experienced and driven IT Service Delivery Manager to lead our Service Delivery function and ensure our people have the reliable, secure and effective technology they need … their jobs. As part of the IT Senior Management Team, you’ll lead a team of Service Delivery Support Engineers delivering high-quality 1st and 2nd line IT support across the business. You’ll combine strategic thinking with hands‐on leadership, driving service improvement while ensuring ...

Field Service Engineer Location: Lockington, Derbyshire Contract: 6-month contract with the opportunity to go permanent About the Role We are seeking an experienced IT Field Service Engineer to support internal users across a geographically dispersed group of sites. You will be responsible for maintaining computer systems … networks, installing and configuring equipment, diagnosing hardware and software faults, and resolving technical issues both remotely and in person. This is a customer-facing field role, requiring regular travel between sites and a proactive approach to delivering excellent IT support. Key Responsibilities Provide field-based IT support across multiple ...

device behaviour, or incidents outside of documented guidance to the Helpdesk for further investigation. Ensure accurate routing and handover of escalated tickets to maintain service quality and resolution times. Support users through telephony and digital support channels, ensuring a positive customer experience. Contribute to the management … small international user population across regions including North America and Asia. Work closely with Service Management and operational teams to ensure effective call handling and escalation processes. Produce and maintain weekly performance and operational reporting for key stakeholders. Monitor support trends and identify recurring issues, risks, or improvement opportunities ...

holder. To rotate across wards, departments, theatres as required from time to time to ensure robustness of resources across the Trust providing this valuable service To promote a work environment of change and continuous improvement across the supply chain and procurement directorate About us Lincoln Hospital is a thriving … obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG). Job description Job responsibilities To provide a fully managed service to Theatres for all stock and non-stock To provide a full Materials Management service to wards and departments. To develop, and maintain ...

technical support, efficiently logging incidents into ServiceNow. Prioritise, manage, and resolve first-line hardware and software queries within reasonable timeframes to deliver an excellent customer service experience. Take ownership of user queries, keeping stakeholders at all levels of management regularly updated on progress. Collaborate closely with internal … support teams. Promote the Support Operations department professionally, keeping pace with new systems and software developments. What Youll Bring: Proven experience working in a customer-facing environment, customer service role, helpdesk, or call centre setup. Outstanding communication skills and an excellent telephone manner, with a strong command ...

Deskside Technician Location: Scunthorpe Salary: Up to £35,000 per annum Hours: Full Time, 37.5 hours per week We are seeking an experienced and customer-focused Deskside Technician to join a busy IT support team, providing hands-on technical support and acting as a key escalation point for complex … issues. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting, delivering exceptional customer service, and taking ownership of incidents through to resolution. The Role As a Deskside Technician, you will provide second-line support across desktop hardware, software, applications, and end-user devices. Working ...

Service Desk Manager Derbyshire| Hybrid - 3 days onsite | We're recruiting exclusively for a Service Desk Manager to join a large, established technology function supporting approximately 4,000 users across 370 sites globally. You will lead a team of seven across the Service Desk, taking ownership … service performance while helping shape how the function develops as the business continues to grow. This is more than a role focused on ticket queues and SLAs. The business has expanded quickly, creating a genuine opportunity for someone to come in, review existing ways of working and help define ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

working independently, and building trusted relationships with healthcare professionals, we'd love to hear from you. The Opportunity This is far more than a service role. You'll become the trusted sales and technical expert responsible for ensuring critical respiratory diagnostic systems remain operational and performing at their best. … systems Carrying out planned preventative maintenance (PPM) Diagnosing, repairing and calibrating complex electro-mechanical equipment Supporting NHS and private healthcare customers Maintaining accurate electronic service records in line with quality and ISO standards Providing responsive technical support and outstanding customer service Managing your own diary and territory ...

depend on the Head of Operations. Operational Excellence & Continuous Improvement - create a calm, controlled and continuously improving operation delivering exceptional safety, quality, accuracy, service and operational standards. Own warehouse performance, customer service, quality, H&S and operational standards. Establish a disciplined, proactive and visually managed operation. Embed … root-cause analysis rather than repeated firefighting. Build standardised processes that are documented, understood, followed and continuously improved. Maintain and improve OTIF, accuracy and customer experience as the business scales. Scale, Capacity & Future Operations - anticipate growth and build the capacity, infrastructure and operating model required to scale towards ...

ECHO Personnel is recruiting an experienced Field Service Breakdown Engineer for a well-established industrial engineering company based in Rushden . This is an excellent opportunity for a skilled and motivated engineer to join a growing business offering a permanent position within a varied industrial maintenance and breakdown environment. … Salary: up to £48,000 per annum Key Responsibilities: Attend customer sites to carry out electrical breakdown repairs, servicing, and maintenance Diagnose faults using electrical drawings and fault-finding techniques Work on a wide range of industrial machinery including compactors, balers, shredders, printing presses, extruders, and automated systems Carry ...

## Field Service EngineerApplylocations: Abingdontime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR26\_000528Help grow a safer, cleaner, healthier future for everyone, every day.**Electronics Field Service Engineer – Based Derby/Stafford area - £41,000 starting salary plus overtime package**Crowcon Detection Instruments Ltd. … looking to recruit to the Field Service department an Electronics Field Service Engineer to maintain, repair and commission gas detection equipment. No previous experience in Gas detection products is necessary as full product training will be provided. The successful candidate will need to live in the Derby & Stafford ...