51 to 75 of 125 Customer Service Jobs in the East Midlands

Field Service Engineer Injection Moulding Machinery Location: UK Wide (Field Based) Salary: £43k - £48k basic plus overtime, and other benefits Job Type: Permanent & full time with overtime opportunities The Role We are seeking an experienced Field Service Engineer to provide installation, commissioning, maintenance and technical support for injection … moulding machinery, automation systems and associated equipment across customer sites throughout the UK and Ireland. This is a customer-facing role requiring a proactive engineer with strong electrical and mechanical fault-finding skills, a solid understanding of plastic injection moulding processes, and the ability to deliver exceptional aftersales ...

Field Service Engineer – EPoS & IT Support Nottingham Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions—from helpdesk to rapid on-site response. We proudly support some of the UK’s most recognisable brands across Retail … Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer … department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience ...

ensure that our contracted services are delivered on time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. … responsible for the BAU service for multiple technologies within the Unified 2nd Line team, working to manage batch processing, event management, incidents, problems, requests and changes.You'll work effectively with the Command Centre team and all dependant service lines. Ensure control of the service delivery ...

technical function and lead multi-disciplinary teams ensuring that the manufacturing unit operates within the required technical and hygiene process standards by adhering to customer, business and legal standards. Provide leadership and direction to ensure that across the functions colleagues are engaged, focused, developed and delivering their potential. Contribute … safety and quality systems complement the operational model. Provide a senior interface with customers on joint business planning activities to deliver exceptional standards of customer service and adherence to customer policies and requirements. Ensure technical governance across a multi-disciplinary team to deliver audit compliance with respect ...

Service Engineer working 44.5 hours per week. Responsible to : Aftersales Manager Responsible for : Repair of both customers and stock machines returned from our Store Network. Principle Responsibilities Manage throughput of product in the workshop, to agreed deadlines and quality standards. Ensure that a consistently high level of service is offered to our customers. Have responsibility for effective operation within the service centre including H & S, security, stock management and housekeeping. Ensure that all job cards, spares orders, time sheets and stock notes are completed correctly and on time, and control all administration paperwork. Ensure that ...

Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity … efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

Junior Field Service and Installation Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you looking for a new opportunity to join a leading telematics … solutions to many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos To name a few! We are looking for a Junior Field Service and Installation Engineer who is keen to start their career within the telematics industry! Working closely together, you will become part of our Microlise ...

seeking a Helpdesk Infrastructure Engineer to join their friendly and highly skilled technical team. This is an exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer … business customers, resolving infrastructure and network issues via telephone, email and remote access tools. You'll play a key role in delivering exceptional customer service while ensuring systems remain secure, reliable and performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. Salary & Benefits … planned preventative maintenance across Fire & Security systems Carry out fault diagnosis, repairs and remedial works Complete small works and system upgrades Respond to reactive service calls and customer requests Ensure all documentation and service reports are completed accurately Requirements: Experience servicing and maintaining Fire & Security systems Strong ...

postholder will oversee the efficient operation of the IT Service Desk, ensuring high-quality support services are delivered consistently across the business.This role combines leadership, technical awareness, and strong communication skills to drive service excellence, ensure adherence to SLAs, and support effective coordination with resolver teams and stakeholders … during high-priority incidents. Key Responsibilities See attached JD for full role details Service Desk Management Incident Coordination Team collaboration within and outside of department. Drive continual service improvement initiatives. Report on performance, incident trends, and operational metrics. Drive forward industry best practices within the business. Provide training ...

supporting the transformation of healthcare through technology. As part of the Technical SBU, your primary goal will be to support the delivery of Service Level Agreements, design and implement technical solutions, and work collaboratively with our Partners and Customers to align with clinical and IT strategies. You will play … Nottinghamshire and Derbyshire GP practices, and Community Health services. We are committed to ensuring that our customers experience minimal disruption and receive high-quality service that ensures the smooth continuation of care. If you are ready to bring your passion for digital transformation and healthcare to the next level ...

Customer Account Manager Location: Derbyshire (Office-based with occasional UK travel) Salary: 40-50K + Benefits We're working with a growing UK technology company operating within the defence and national security sector. Following continued growth, they're looking to appoint their first dedicated Customer Account Manager. … This is a newly created position that offers the opportunity to build and shape how customer relationships are managed across the business. Working closely with the Commercial Director, you'll become the trusted point of contact for a portfolio of key customers, ensuring they're supported throughout their journey ...

relationships with retailers, distributors, buying groups and commercial partners. Generate and manage a healthy pipeline of prospective customers through proactive business development activity. Lead customer meetings, presentations and commercial negotiations. Prepare proposals, quotations and commercial agreements. Work collaboratively with marketing to support product launches, promotional activity and lead generation … campaigns. Identify opportunities to increase market penetration and expand product listings within target accounts. Analyse market trends, competitor activity and customer insights to identify new commercial opportunities. Attend trade exhibitions, networking events and customer meetings to represent the business and develop new relationships. Maintain accurate sales forecasts, pipeline ...

customers operational requirements. Build winning proposals, supported by Head of Commercial, analytics and transport. Acquire working knowledge of Nexus to communicate features and benefits. Customer presentations. Negotiation. Be accountable for all customer proposals, SLA's, contracts, and any further documentation. Respond to tenders and requests for information … timely manner. Maintain and update the company's CRM system with activity and pipeline. Ensure customer onboarding success. Report weekly sales activity to Head of Commercial. Design and own the execution of Pall-Ex Corporate commercial strategy and territory management; map and target corporate opportunities including Leicester and Northampton ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

hours. Agile working arrangements can be discussed with the successful candidate. Closing date: midnight on 10 August 2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every … Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Are you passionate about empowering others through digital learning? Join ...

identifying and removing technical blockers to maintain delivery momentum. Technical Documentation: Produce comprehensive help files, user guides, and support materials to assist with customer onboarding and reduce support ticket volume. Skills Required: Detail-Orientated: Capable of managing complex backlogs and ensuring documentation is accurate and useful. A Clear Communicator … Closing Date Sunday, 20th September 2026 Start Date Sunday, 4th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/ ...

varied and hands on role as a French Speaking Sales & Logistics Coordinator for a major manufacturer, based near Scunthorpe.Processing customer orders accurately from end to end - receipt, stock availability, invoicing.Responding to new customer enquiries and building strong relationships with existing customers.Coordinate with carriers and freight forwarders. Processing sales … purchase orders, delivery notes, invoices and any other necessary paperwork.Facilitating tracking of packages.Processing shipping paperwork, freight reviews, audits and damaged goods.Maintaining customer files on SAP and related software.Keep up to date product information files and customer pricing information.Answering general office emails and calls as well as office admin ...

Profile: MO Data Operations Team Leader Role Overview Job Title: MO Data Operations Team Leader Division: Service Operations & Delivery SESL Reports To: Faults & MO Data Operations Team Manager Direct Reports: 4 Hours: 39 hours per week Purpose The MO Data Operations Team Leader is responsible for leading and coordinating … small team. Key analytical skills are required to understand trends and to focus on improvement opportunities. Effective people management, maintaining high standards of professionalism, customer service, and process adherence. You will also champion a culture of continuous improvement, supporting the development and capability of your team. Responsibilities & Accountabilities ...

varied and hands on role as a French Speaking Sales & Logistics Coordinator for a major manufacturer, based near Scunthorpe. Processing customer orders accurately from end to end - receipt, stock availability, invoicing. Responding to new customer enquiries and building strong relationships with existing customers. Coordinate with carriers and freight … purchase orders, delivery notes, invoices and any other necessary paperwork. Facilitating tracking of packages. Processing shipping paperwork, freight reviews, audits and damaged goods. Maintaining customer files on SAP and related software. Keep up to date product information files and customer pricing information. Answering general office emails and calls ...

providers Travelling to other company sites when hands-on support is required About You You'll already have experience within an IT Support or Service Desk environment and be looking for an opportunity where you can continue to learn and develop. Ideally you'll have: Around 1-2 years … experience in an IT Support, Helpdesk or Service Desk role Experience supporting Microsoft 365 and Windows environments Knowledge of Active Directory and user account administration Strong hardware and software troubleshooting skills Experience using an IT ticketing/helpdesk system Excellent customer service and communication skills A proactive ...

regulation, pneumatic, and fluid control solutions. Prepare and submit technical and commercial proposals, negotiating terms to close business. Collaborate with internal engineering, applications, and customer service teams to ensure seamless delivery and customer satisfaction. Monitor market trends, competitor activity, and customer needs to feed intelligence back ...