51 to 75 of 157 Customer Service Jobs in the East Midlands

Liaise in a professional manner with each member of the team, providing relevant information Maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customers Training Business Administrator Level 3. … Closing Date Friday, 30th October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Non judgemental Patience About the Employer TCG MEDICAL SERVICES LIMITED St Mark’s Medical Centre ...

Engineering Technician - Automation Location: Nottingham area Salary: £41,500 per annum Contract: Permanent Department: Customer Support Sector: Engineering/Automation/Intralogistics We are currently recruiting for an Engineering Technician to join a permanent team in the Nottingham area. This is an excellent opportunity for an engineer or technician … with experience in machinery, maintenance, electrical systems or automation who enjoys fault finding, problem solving and working in a customer-focused engineering environment. You will be responsible for responding to reactive faults, carrying out preventative maintenance and supporting the engineering team to keep automated systems running efficiently and reliably. ...

Engineering Technician - Automation Location: Nottingham area Salary: £41,500 per annum Contract: Permanent Department: Customer Support Sector: Engineering/Automation/Intralogistics We are currently recruiting for an Engineering Technician to join a permanent team in the Nottingham area. This is an excellent opportunity for an engineer or technician … with experience in machinery, maintenance, electrical systems or automation who enjoys fault finding, problem solving and working in a customer-focused engineering environment. You will be responsible for responding to reactive faults, carrying out preventative maintenance and supporting the engineering team to keep automated systems running efficiently and reliably. ...

recurring issues to the relevant engineering team or external support. Monitor equipment performance and minimise downtime and disruption. Work closely with site colleagues and customer engineering teams to resolve technical issues. Carry out repairs in line with manufacturer recommendations and industry standards. Complete technical cleaning and maintenance of automated … Health & Safety, quality and site procedures. Work independently while also contributing effectively as part of the wider engineering team. Provide professional and positive customer service as a frontline engineering representative. About You We are looking for someone who is practical, proactive and confident troubleshooting technical equipment. Essential: Experience ...

payment (discounts on electronics, travel, clothing, home, fitness, wellbeing and more) Your Role As a Parts Sales Advisor , your duties will include: Responding to customer enquiries via telephone and email Identifying and supplying the correct replacement parts Using electronic catalogue systems and parts lookup software to locate components Processing … customer orders accurately and efficiently Liaising with internal departments to ensure prompt order fulfilment Building and maintaining strong relationships with trade and retail customers Providing excellent customer service in a technical parts environment Managing multiple enquiries while maintaining accuracy and attention to detail Requirements We would love ...

your development is supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing As an eCommerce Customer Success Executive , you will play a pivotal role in ensuring the success and growth of both The Ricoh eShop (TReS) and the One Ricoh … Portal (ORP) . You'll be responsible for delivering an exceptional online experience, driving customer engagement, and supporting internal teams to maximise digital sales and service excellence. The successful candidate will act as a key contact for customers both internal and external ensuring platforms remain accurate, functional ...

enthusiastic and organised Learning & Development Admin Assistants to join our friendly team. This is an exciting opportunity for someone who enjoys providing excellent customer service, keeping things organised and ensuring every detail is accurate. You will play a key role in supporting the delivery of learning and development … Ability to use online systems and databases to input, update and retrieve information accurately. Strong digital and ICT skills, including Microsoft Office applications. Excellent customer service skills with a positive, professional and helpful approach. Strong communication skills and the ability to build effective working relationships. Ability to handle ...

join a well established UK based B2B business operating within the industrial and engineering sector, with a strong reputation for quality, technical expertise and customer service. Reporting to the Senior Marketing and Digital Partner, you’ll play a key role in growing the ecommerce business, identifying new revenue opportunities … using customer, sales and website data to improve commercial performance. This is a hands-on position that combines ecommerce, digital, commercial analysis and customer growth, making it well suited to someone who enjoys seeing the direct impact of their work. You’ll have the opportunity to influence ...

scheme The Role: Working as a mobile engineer and travelling to various sites within the Midlands Providing routine inspections of BMS equipment Respond to customer service call outs Carry out small repairs and remedial works Undertake preventative maintenance and diagnostics on building management systems. Requirements: We are seeking … Electrical skills would be an advantage but is not essential Good knowledge of communication protocols such as: Modbus, BACnet, KNX etc Professional and excellent customer service skills. This is a great opportunity to join a leading UK BMS specialist. A business who rewards for on-site relationship building ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

Technical Project Manager will play a key role in taking customer projects from initialopportunity and technical specification through to implementation,deliveryand customer sign-off. Working closely with our Sales, Engineering, Operations, Product and Customer Service teams, you will ensure projects are clearly scoped, technically achievable, commerciallyviableand … delivered on time. A key element of the role will becustomer-facing technical support. You willregularly workalongside our Sales team in customer meetings, helping to understand technical requirements,demonstratesolutions, answer technicalquestionsand build confidence in the proposed solution. You will therefore need to be comfortable not only managingprojects, butalso representingParksafeGroup ...

leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … People Services function Oversee colleague support and onboarding services , ensuring enquiries, cases and new starter activity are managed efficiently, accurately and in line with service standards Use data, feedback and insight to improve service performance, simplify processes and enhance colleague satisfaction across all support channels Partner with ...

genuinely make a difference. As our team continues to grow, we’re looking for a Salesforce Administrator who can bring their technical expertise and customer service skills to our Managed Service clients. The Role: AspireCRM are looking for a Senior Salesforce Administrator who will be experienced … implementations and solutions. What You'll Do: As a Salesforce Administrator you will be responsible for providing operational and technical support to AspireCRM’s customer base and their respective Salesforce implementations, within defined SLA periods. You will take complete ownership of all investigating, analysing, planning and implementation of support ...

Business Analyst. Key Responsibilities • Provide first-line support for ServiceNow users across the business. • Assist in the investigation and resolution of platform incidents and service requests. • Log, triage, and prioritise support tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with … development programmes to build ServiceNow expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications ...

Nottingham. This is a highly varied, fast-paced administration role involving inbox management, spreadsheets, contract renewals, telephone and email communication, and coordinating with multiple service teams. Ideal for an experienced Administrator who can interview and start ASAP. The Role: Monitor and manage shared inboxes Update spreadsheets and internal records … Support contract renewal administration Handle inbound and outbound calls, emails and text messages Coordinate with multiple internal service teams Provide a wide range of general office and administrative support The Person: Previous Administration or Office Support experience Strong IT skills, including Excel and Microsoft Office Comfortable managing multiple inboxes ...

targeting growth from around £30m to £65m by 2030, with major customers including leading supermarkets and the MOD. Its technology is proven, its customer base is established, and its product portfolio is expanding into DC charging + battery storage. With European expansion planned from next year, this … Want to work with 40kW600kW DC rapid charging technology at a business that's genuinely going places? The EV Field Service Engineer will diagnose and repair proven, high-powered EV chargers, while gaining hands-on exposure to OCPP, firmware, cloud systems and new product development. It's an opportunity ...

Industrial Estate, Nottingham. You'll provide day-to-day logistics and operational support, working closely with depot teams, engineers and customers to keep orders, service activity and administration running smoothly. SAP experience is essential for this role. The Role Provide day-to-day administration and operational support … depot Process orders, service activity and logistics information using SAP Maintain accurate records and update internal systems Support the coordination of equipment, deliveries and depot activity Liaise with engineers, customers and internal teams regarding operational requirements Handle customer and internal enquiries via phone and email Assist with general ...

Industrial Estate, Nottingham. You'll provide day-to-day logistics and operational support, working closely with depot teams, engineers and customers to keep orders, service activity and administration running smoothly. SAP experience is essential for this role. The Role Provide day-to-day administration and operational support … depot Process orders, service activity and logistics information using SAP Maintain accurate records and update internal systems Support the coordination of equipment, deliveries and depot activity Liaise with engineers, customers and internal teams regarding operational requirements Handle customer and internal enquiries via phone and email Assist with general ...

Maths and English at grade C or above (or equivalent) Business administration qualification Experience of working within a sales department Experience of working with customer databases PowerPoint More about the Sales Administrator role Provide general administrative support to the department to optimise the performance of all colleagues Produce weekly … procedures are understood and adhered to, and that mandatory training requirements are kept up to date Implement Vistry's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Assist with any internal or external audit as required ...

Company: Our client is a well-established and successful global organisation with multiple operational sites across the country. Known for delivering high levels of service to its customers, the business continues to invest in technology and infrastructure to support its operations and future growth. They are now looking … recovery technologies such as Veeam, Backup Exec, Datto or similar solutions. Exposure to Google Workspace administration would be highly beneficial. Experience working with IT service management or ticketing systems. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work independently whilst contributing ...

Yusen Logistics is seeking an IT Service Desk Team Leader to guide day-to-day Service Desk operations at Grange Park, Northampton. The role involves developing the Service Desk team, managing tickets and SLAs, and acting as escalation point for complex issues across Microsoft 365, endpoints … ITSM processes. The successful candidate will lead service delivery, collaborate with Level 2 teams, and drive continuous improvement while ensuring excellent customer service and adherence to procedures. #J-18808-Ljbffr ...

anchors. There will also be opportunities to become involved in other areas of PPE testing over time. The organisation works with a global customer base, carrying out testing to ensure that Personal Protective Equipment (PPE) meets the required International and European standards. Testing results are used by customers … accurately recording test results Producing detailed reports based on physical testing results Liaising with customers by telephone, email and in person Arranging and hosting customer test visits both on-site and at customer premises Travelling to customer sites in the UK and overseas, with off-site visits ...

Role: Service Desk Engineer Location: Nottingham Working Arrangement: Full-time office-based for the first month, then hybrid – 3 days in the office and 2 days from home Salary: Up to £28,000 Are you someone who enjoys being the person people come to when their technology … working? Do you have a good understanding of Windows and Microsoft 365, enjoy troubleshooting problems and take pride in providing good customer service? If so, this could be a great opportunity to join an established IT team as a Service Desk Engineer. You’ll be the first ...

owned business and one of the UK's leading providers of materials handling equipment and associated solutions. With a long-standing reputation for exceptional customer service and employee development, they continue to grow and invest in their people. Due to ongoing expansion, they are seeking an ambitious … Role Working closely with the wider sales team, you will be responsible for identifying and developing new business opportunities through proactive prospecting, networking and customer engagement. You will build and manage a healthy sales pipeline, identify customer requirements, prepare quotations and progress sales opportunities. Larger projects will ...