Service Desk Technician (x6)
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £15.07 per hour
Location: Birmingham (Hybrid - 2 days per week on site) Hays are working in partnership with a local council to recruit six Service Desk Technicians to support an increase in workload across the organisation. These roles will play a key part in supporting a major go-live project taking place … council. Key Responsibilities: Provide 1st line support (and above) to internal users across the organisation Manage and resolve a high volume of incoming service desk calls and tickets Support colleagues during the upcoming go-live project Deliver excellent customer service and stakeholder engagement Troubleshoot IT issues ...