126 to 150 of 401 Customer Service Jobs in the Midlands

Revenue Protection Operative

Hiring Organisation
M Group
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
your career, with usyoullhave an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly,funand respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy,wereenabling the energy essential … support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV,meteringand home decarbonisation. This role will be within our Metering team ,youlljoin the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services ...

Innovation Project Managers x3

Hiring Organisation
Pontoon
Location
Warwickshire, United Kingdom
Employment Type
Contract
this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client … leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made ...

Support Analyst - SQL

Hiring Organisation
DBCharles Recruitment Limited
Location
Lincoln, Lincolnshire, United Kingdom
Employment Type
Full-Time
Salary
£27,500 per annum, Inc benefits
Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Head of Customer Success

Hiring Organisation
SF Partners
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£80000 - £90000/annum bonus & great progression
Head of Customer Success with experience making data driven decisions to drive customer satisfaction is sought by a market leading scale up based in Birmingham city centre. Operating as a true disrupter in their field this scale up are utilising the latest in AI, cloud and automation technology … drive success within the professional services space. With extensive UK growth planned over the coming months this Head of Customer Success will be the figurehead of customer satisfaction using data driven decision making to review, improve and scale the customer journey whilst working closely with sales, marketing ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Mansfield, Nottinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Lincoln, Lincolnshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Chesterfield, Derbyshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer

Hiring Organisation
ITOL Recruit
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Solihull, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer

Hiring Organisation
ITOL Recruit
Location
Derby, Derbyshire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer

Hiring Organisation
ITOL Recruit
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Grimsby, South Humberside, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Junior AI Developer

Hiring Organisation
ITOL Recruit
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer

Hiring Organisation
ITOL Recruit
Location
West Bromwich, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Business Development Partner

Hiring Organisation
Intertek
Location
Derby, Derbyshire, East Midlands, United Kingdom
Employment Type
Permanent
proven background in business-to-business sales. You will be someone who thrives on building relationships and delivering value with excellent communication and customer service skills. Required skills and experience: Proven experience in a business-to-business sales environment, ideally selling solutions. Excellent communication and interpersonal skills. Ability … data to generate appointments and leads for sales colleagues across our full range of industry-leading training, food inspections, ISO management systems, and Quick Service Restaurant audit services to businesses across a range of sectors. The role will also provide support for colleagues with bids and tenders and direct ...

Parts Sales Advisor

Hiring Organisation
Pure Staff Industrial
Location
Derby, Derbyshire, East Midlands, United Kingdom
Employment Type
Temporary
Salary
Up to £12.76 per hour
payment (discounts on electronics, travel, clothing, home, fitness, wellbeing and more) Your Role As a Parts Sales Advisor , your duties will include: Responding to customer enquiries via telephone and email Identifying and supplying the correct replacement parts Using electronic catalogue systems and parts lookup software to locate components Processing … customer orders accurately and efficiently Liaising with internal departments to ensure prompt order fulfilment Building and maintaining strong relationships with trade and retail customers Providing excellent customer service in a technical parts environment Managing multiple enquiries while maintaining accuracy and attention to detail Requirements We would love ...

Service Delivery Coordinator

Hiring Organisation
Script and Dot Ltd
Location
Telford, Shropshire, United Kingdom
Employment Type
Full-Time
Salary
£17.00 per hour
Service Delivery Coordinator – Telford Pay: £17 per hour (via umbrella, 37.5 hours/week) Location: Telford (onsite, Monday–Friday) Contract: Initially a 6-month rolling contract, with the requirement is expected to run for at least two years, with a strong possibility of becoming permanent for the right person … that's something they'd like. Industry: Global technology and services About the Role We're looking for a highly organised Service Delivery Coordinator to join a global technology business at their Telford site. This is a varied operations-focused role where you'll coordinate customer requests, supplier ...

Graduate Tech Support

Hiring Organisation
DBCharles Recruitment Limited
Location
Lincoln, Lincolnshire, United Kingdom
Employment Type
Full-Time
Salary
£27,500 per annum, Inc benefits
Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

IT Support Technician

Hiring Organisation
Proactive Appointments
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
background in both Infrastructure support within a Microsoft environment (Network, Servers, Active Directory etc) as well as ERP experience. You will hold a strong customer service orientation and End User support background. You will be rewarded with an excellent salary, as well as a brilliant benefits package including … annum), vitality health plan, healthcare cash plan and a market-leading pension contribution IT Support Technician – Key Skills: End-User support background with a customer service orientation Infrastructure support experience – Microsoft environments ERP support experience Network knowledge Server knowledge Active Directory IT Support Technician – ERP & Infrastructure ...

Patient Advisor

Hiring Organisation
Prestbury Medical Practice
Location
Wolverhampton, WV10 8EA, United Kingdom
Salary
Negotiable
thrives in a fastpaced environment and remains calm under pressure A team player with great attention to detail Previous experience in healthcare and customer service within General Practice Flexible, adaptable, and comfortable working in a busy, changing environment Willingness to provide cover for annual leave/sickness, sometimes … recently relocated to a purpose built medical centre. Practice Values: To demonstrate and provide evidence of the Practice Values, these are: - Provide a professional service - Working together as one - Respect for each other What We Offer A supportive and inclusive workplace culture Ongoing training and career development NHS Pension ...

RQ1747400 – Waste Data Officer

Location
Coventry, England, United Kingdom
potential to extend. Main purpose of the Role The main purpose of the Waste Data Officer role is to manage and maintain accurate waste service data, provide administrative support to the Domestic Waste Team, monitor service performance, and support the coordination of Waste Support Assistants. The role helps … meet data and compliance requirements, and are continuously improved. Key Responsibilities Deliver administrative support and assistance to the Domestic Waste Team. Ensure compliance with service data and reporting requirements. Support the management and coordination of Waste Support Assistants. Produce, analyses and maintain reports using a range of ICT systems ...

Temporary 1st Line IT Support Advisors x 16

Hiring Organisation
Elite Personnel
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£12.83 per hour
join their busy support team in Birmingham City Centre. Full training will be provided, making this an excellent opportunity for candidates with strong customer service skills, IT knowledge or an interest in developing a career within IT support. As a 1st Line IT Support Advisor, you will provide … September Shifts will be either: and will alternate 10:00am – 8:00pm 12:00pm – 10:00pm We Are Looking For: Excellent communication and customer service skills Good IT and computer skills A positive attitude and willingness to learn Ability to remain calm under pressure Reliable and committed individuals ...

Logistics Manager

Hiring Organisation
Gleeson Recruitment Group
Location
Coventry, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £53,000 per annum
Gleeson has partnered with a leading Logistics business to recruit an experienced Customer Logistics Manager. This is a fantastic opportunity for a driven logistics professional to take ownership of customer logistics, inventory planning, SAP operations, pricing management, and customs compliance while leading a high-performing team. This role … well suited to a proactive leader who thrives in a fast-paced environment, enjoys driving operational improvements, and is passionate about delivering outstanding customer service while maintaining efficient supply chain operations. Job Title: Customer & Logistics Manager Location: Coventry Salary: £48,000 - £53 ,000 + Bonus Key Responsibilities ...

CRM Manager

Hiring Organisation
Zachary Daniels
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

CRM Manager

Hiring Organisation
Zachary Daniels
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...