76 to 100 of 152 Customer Service Jobs in the Midlands

reading. What's in it for you? Salary: £35,000 - £42,000 Hybrid working (typically 1 day from home) Join a well-established IT Service Provider Work across a broad Microsoft technology stack Become a key technical escalation point within the team Opportunity to mentor and support other engineers … Stable, service-focused environment Opportunity to progress into project delivery What's the role really about? This is a true 3rd line support role. Not project delivery. Not pre-sales. Not architecture. You'll be the senior technical escalation point for the service desk team, helping resolve ...

teams to ensure services are delivered efficiently. Liaise with external vendors and maintain effective working relationships. Help improve processes and identify opportunities to enhance service delivery and customer satisfaction. About You We're looking for someone who is: Highly organised with excellent attention to detail. A confident communicator … both written and verbal. Experienced in an administrative, project coordination, customer service, or client-facing role. Comfortable managing multiple priorities in a fast-paced environment. Proactive, solutions-focused, and able to work independently. Experience within IT services, MSP, or technical environments would be an advantage ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects.? Provide liaison and guidance to customers and 3rd party IT professionals ...

Client Services Advisor We’re looking for a confident, organised and customer-focused Client Services Advisor to join a growing team supporting clients who rely on technology and service excellence to deliver better outcomes. This is a brilliant opportunity for someone who enjoys solving problems, building strong relationships … Services Advisor, you’ll be the first point of contact for clients, handling calls and emails, resolving queries, and providing first-line technical and customer support. You’ll also produce clear summary reports from chart data, support service administration, and work closely with internal teams and external professionals ...

Company Description Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued … Warehouse and Customer. Working hours: Monday-Friday, 8am-5pm. Salary: £30,349 per annum. Key Duties of a Stock and Systems Administrator: Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes. Respond to a wide range of customer queries promptly, providing ...

business operates through a highly collaborative carrier model, making this a critical strategic leadership role focused on carrier partnerships, network optimisation, transport procurement, and customer delivery excellence. This is an outstanding opportunity for a commercially astute transport leader with strong market relationships, deep operational expertise, and the ability … build scalable transport solutions through external carrier networks in a fast-paced, customer-centric logistics environment. The Role: The Head of UK Transport Network and Carrier Management will play a pivotal role in overseeing end to end operations, leading multi-site UK external Transport operations. Your responsibilities will include ...

experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors … role Proven ability to diagnose and repair desktops and laptops Good understanding of networks and Windows environments Relevant accreditations are desirable Personal Attributes Strong customer service and communication skills Team player with a flexible and cooperative approach High attention to detail and strong organisational skills Ability to work ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage ...

Engineer Location: Northampton Salary: £30,000 - £40,000 Type: Full-Time, Permanent Award-Winning MSP We are partnering with an award-winning Managed Service Provider that has quickly established itself as one of the most exciting and fastest-growing businesses in the sector. Following continued growth and a strong … wider IT improvement projects. Key Responsibilities Providing 2nd and some 3rd line technical support across a range of client environments Managing and resolving escalated service desk tickets Supporting Microsoft 365 and Azure environments Administering Active Directory and Entra ID Troubleshooting server, network, and infrastructure issues Assisting with the design ...

portfolio of assigned customers and proactively ensuring the achievement of sales target on a daily, monthly and quarterly basis. You will liaise between your customer base and internal teams to ensure the timely and successful delivery of our products and solutions according to customer needs. You will … SMART objectives. Communicate and articulate our value proposition and strategy to prospects and customers to differentiate us from its competitors. Maintain high levels of customer service ensuring that we remain a valued and key supplier. Always act as an ambassador and representative to ensure a professional image ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Nottingham area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

Structured Cabling Engineer (Managed Services Engineer) Onsite at customer sites in and around the East Midlands Permanent Summary We are seeking a Structured Cabling Engineer/Managed Services Engineer to join an existing team. You will be working across several of our customers sites and will be carrying … throughout any activities carried out. Ensure adherence to all NG Bailey s policies, processes, and procedures Ensure all works comply with NG Bailey IT Service s standards and to meet and where possible, exceed Client expectations, whilst ensuring adherence to vendor and manufacturer design guidelines Keeping material control ...

grow, we’re looking for a technically minded Project Manager who thrives in exciting fast-paced environments and enjoys balancing technical expertise with customer engagement. This is a hands on role for someone who is equally comfortable discussing network infrastructure with engineers as they are building trusted relationships with … client expectations Support continuous improvement by contributing to better project processes, documentation and delivery practices Manage relationships with contractors, suppliers and third-party service providers About You We’re looking for someone who combines technical understanding with excellent organisation and communication skills. You’ll be comfortable managing multiple projects ...

Quality Assurance Assistant: The Quality Assurance Assistant will act as a key support function between the QA team, Technical team, Production and Customer-facing departments within a fast-paced food manufacturing environment. This is a varied role with roughly 40% of time spent in the factory and 60% office … based, supporting with customer complaints, quality investigations, reporting, audits, technical administration and retailer compliance activities. You will work closely with QA, Technical and Production teams to ensure food safety, quality standards and customer requirements are maintained across the site. Sector - Factory Maintenance Non-Negotiable Requirements of the Quality ...

Line IT Support Technician, you will provide technical support to internal users, ensuring prompt resolution of incidents and requests while delivering exceptional customer service in line with ASSA ABLOY’s standards. Role Act as the first point of contact for logs raised via Service Now, ensuring tickets … ensuring users across all locations receive consistent and timely technical assistance. Deliver dedicated technical support to executives and directors, providing a high level of service, discretion, and rapid response to minimise disruption to business operations. Coordinate new starter IT setup, including preparing laptops, mobile devices, and account access ahead ...

they are seeking an experienced commercial leader to join the senior leadership team and take responsibility for driving revenue growth, strengthening network relationships, enhancing customer engagement, and identifying new market opportunities across the UK. This is a rare opportunity to influence strategy at Board level while playing … implementing a UK-wide commercial strategy aligned to the organisation's growth objectives. Driving revenue growth through new business acquisition, strategic partnerships, and customer retention initiatives. Building strong relationships with network members, major customers, shareholders, and key industry stakeholders. Identifying emerging market opportunities, customer requirements, and commercial trends. ...

required Utilising CCL’s case management system without supervision to effectively manage cases, preserve TRTs & maintain a high level of utilisation, productivity and customer service Progress to an intermediary level of theoretical & practical knowledge into a relevant specialist area Deliver internal & external training where required Assisting with client ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

join their programme on an initial 2-month contract. This role will play a key part in designing, configuring and optimising document generation and customer communication solutions within a Microsoft Dynamics 365 and Power Platform environment. You will work closely with business stakeholders, functional consultants and technical teams … management capabilities. Responsibilities Configure, administer and optimise Document Core Pack (DCP) solutions within Dynamics 365 CE Design and implement automated document generation processes and customer communication workflows Gather and analyse business requirements, translating them into functional solutions Collaborate with stakeholders to improve document lifecycle management and operational efficiency Support ...

socials Opportunity to grow into Account Executive or senior sales roles Founded 20 years ago, our client is one of the UK’s leading Service Management (SM) software platforms. Today, our client has 400+ employees across the multiple countries and is backed by private equity. With continued investment … Sales Development Representative (SDR), you’ll be the first point of contact for potential customers. Your role will focus on starting conversations, understanding customer needs, and booking product demonstrations for our Account Executives. This is an excellent opportunity for someone looking to start a career in SaaS sales, gain ...

Tools Provided, Company Vehicle, IT Equipment Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers. Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form ...

party testing & assist in keeping projects on track. Report results using standard technical procedures where necessary. Run the artwork change process. Support the Customer Service Team with Technical Advice and customer enquiries. Assist with routine & process/product development testing where necessary. Experience we are looking ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

doing In this integral role as Technical Manager, you will ensure robust controls are in place to consistently deliver food safety, quality, legality and customer technical requirements. You will take a proactive approach to preventing food safety issues, while ensuring effective systems and controls are in place to manage … business unit in line with the site strategy. A key part of the role is defining and embedding a strong quality culture across customer service, raw material management and factory standards, driving continuous improvement and operational excellence throughout the site. Role Accountabilities: Ensure food safety, quality, legality ...