76 to 100 of 146 Customer Service Jobs in the Midlands

CRM Manager - Braze

Hiring Organisation
Pontoon
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns and help … maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...

Graduate Sales

Hiring Organisation
Spitfire Network Services
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£28,000
Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

Photocopier / MFD Field Service Engineer - CV/LE/PE

Hiring Organisation
Pure Talent Group
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £31000/annum
Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

Photocopier / MFD Field Service Engineer - CV/LE/PE

Hiring Organisation
Pure Talent Group
Location
Coventry, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£30000 - £31000/annum
Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

1st Line Support

Hiring Organisation
VIQU IT
Location
Warwickshire, Royal Leamington Spa, United Kingdom
Employment Type
Contract
Contract Rate
£140 - £160/day
including account and access management. Support users and devices via Entra ID (Azure AD) and Intune. Escalate more complex issues where required. Deliver excellent customer service to a non-technical user base. Required Experience Previous experience in a 1st Line Support, Service Desk or IT Support role. … . Experience using ticketing or ITSM systems. Strong organisational and documentation skills. Ability to manage a busy workload and prioritise effectively. Friendly, patient and customer-focused approach. Role details: Job role: 1st Line Support Start: ASAP/Immediate Duration: Running till March 2027 Rate: £140 - £160 per day IR35 ...

Unified Communications (UC) Field Engineer

Hiring Organisation
SCG Midlands
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

BI Engineer

Hiring Organisation
Forsyth Barnes
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
£60000 - £65000/annum
Derby - 2/3 days a week onsite Salary: Up to £65,000 DOE About Us Operating across car and truck rental and automotive service and collision repair, our client supports customers through vehicle access, mobility services and essential vehicle care. This organisation is developing its use of data … analytics to improve operational visibility, strengthen service performance and support informed decisions across a varied consumer services environment. The business offers a commercially relevant setting for analytics professionals who want to connect robust data delivery with measurable improvements in customer experience, fleet operations and service efficiency. ...

Field Service & Installation Engineer, Birmingham (Field Based)

Hiring Organisation
Microlise
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Field Service & Installation Engineer, Birmingham (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support … growing and established customer base within Birmingham and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your ...

Applications Developer

Hiring Organisation
Midlands Partnership NHS Foundation Trust
Location
Stafford, ST16 3SR, United Kingdom
Salary
£39959.00 to £48117.00
progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between … testing, documentation, monitoring and governance standards. Plan and deliver application improvements in collaboration with stakeholders and colleagues, covering requirements, estimation, prioritisation, reporting, risk management, service improvement, knowledge sharing, coaching and continuous professional development. Please see the full Job Description for further details about the role and its requirements. Person ...

Sales Account Manager, Medical Ophthalmic Laser Systems

Hiring Organisation
TRS Consulting
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£60,000
Laptop Holidays The Role - Sales Account Manager, Medical Ophthalmic Laser Systems An account management role selling ophthalmic systems to the medical sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base … work with others towards a shared goal Well organised and able to decide priorities in a rapidly changing commercial environment The Company - Field Service Engineer, Medical Ophthalmic Laser Systems Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in class ...

Technical Helpdesk Advisor

Hiring Organisation
Baxi Heating UK Limited
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent
specifiers, and interpret and ensure compliance with relevant legislation and standards including health & Safety. To demonstrate an understanding of all aspects of the Service function to enable a coordinated approach to resolution of customer queries in collaboration with all areas of the business. To recognise, identify and escalate … potential impact of product and emerging issues and proactively contribute to improvement opportunities. Provide technical input and support for other areas of the business (Customer Relations.) Provide input to ensure accuracy of technical support material. Represent company views and values in a professional and responsible manner to ensure ...

SAP EAM Solution Architect

Hiring Organisation
Infoplus Technologies UK Ltd
Location
Warwickshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
shape scalable SAP S/4HANA EAM solutions for water and wastewater operations, with strong focus on field workforce enablement, mobile execution, scheduling, GIS, customer-service integration, asset data and regulatory outcomes. The architect will work closely with business stakeholders, enterprise architects, product owners, delivery partners and technical … teams to ensure solutions are integrated, supportable and aligned with SAP standards and customer objectives. Skills (Must have): 12+ years of SAP consulting and delivery experience, with substantial hands-on experience in SAP Plant Maintenance/SAP S/4HANA EAM. Proven experience as an SAP EAM Solution Architect ...

Project Manager

Hiring Organisation
Proftech Talent
Location
Tamworth, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£47000 - £52000/annum
activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/ ...

Sony Sales Promoter

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Wednesbury, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£13.71 per hour
including weekends) Love Tech? Love Sales? Join Sony.Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Exclusive discounts on Sony products Career progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

Technologist - Fall Arrest

Hiring Organisation
Interaction - Kettering
Location
Kettering, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£30,000
telephone, email and face-to-face, responding to technical enquiries and providing quotations. Learning and applying relevant testing standards and procedures. Arranging and conducting customer test visits at the organisation's premises and at customer sites across the UK and overseas, with travel potentially accounting … overseas. Good working knowledge of Microsoft Office, particularly Excel and Word. Strong administrative, record-keeping, data entry and document management skills. Excellent customer service and communication skills. The ability to follow detailed testing procedures accurately and methodically. A willingness to undertake practical work, including setting up testing equipment ...

CRM Application Support Analyst

Hiring Organisation
Network IT
Location
Kenilworth, Warwickshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£35,000
functionality Essential Skills & Experience 1-2 years' experience supporting a CRM, ERP, or business application Experience troubleshooting and resolving system or application issues Strong customer service and stakeholder engagement skills Excellent communication and problem-solving abilities Strong attention to detail and willingness to learn new technologies Experience working ...

ERP Functional Analyst

Hiring Organisation
Progress Rail
Location
Sandiacre, Derbyshire, United Kingdom
Employment Type
Permanent
process improvement and helping drive best practice across ERP applications. Building strong working relationships across the organisation while delivering a high level of customer service and user support. THE CANDIDATE: The ideal ERP Functional Analyst: Previous experience supporting and administering ERP systems within a manufacturing, engineering, distribution ...

Systems and Data Specialist

Hiring Organisation
Sanctuary
Location
Worcester, Worcestershire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
dashboards, reports and KPIs, supporting projects, audits, digital transformation initiatives and stakeholder reporting needs Your skills Excellent written and verbal communication skills Strong interpersonal, customer care and stakeholder management skills Ability to extract, analyse and interpret data from digital systems Good organisational, planning, project management, presentation and negotiation skills … basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays) , occupational sick pay linked to length of service, and a contributory pension scheme , we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual ...

IT Support Engineer (Apprentice)

Hiring Organisation
Interaction - Kettering
Location
Kettering, Northamptonshire, East Midlands, United Kingdom
Employment Type
Contract
their IT team at their head office in Burton Latimer. This is an excellent opportunity for someone with experience in IT support or a service desk environment who is looking to develop their technical skills while working towards a Level 3 Information Communication Technician (ICT) apprenticeship. You will … About You We are looking for someone with a genuine interest in IT, a practical approach to problem-solving and a strong commitment to customer service. To be considered, you should have: Previous experience in a 1st Line IT Support, Service Desk or similar technical support role. Knowledge ...

Intruder Alarm Engineer

Hiring Organisation
Alecto Recruitment
Location
Worcestershire, United Kingdom
Employment Type
Permanent
Salary
£32000 - £36000/annum Callout, Door to Door pay
your company culture to sum up why a candidate would love to work here. Responsibilities and Duties We are looking for a skilled and customer-focused Intruder Alarm Engineer to install, commission, service, maintain and repair intruder alarm systems. The role involves programming equipment, diagnosing faults, carrying … accurate job documentation and maintaining high standards of health and safety. The ideal candidate will be reliable, technically competent and committed to delivering excellent customer service. Qualifications and Skills - Essential Skills & Experience Proven experience installing and maintaining intruder alarm systems. Strong fault-finding and diagnostic skills. Experience with leading ...

IT Apprentice

Hiring Organisation
McHale Komatsu
Location
Padgets Lane, Worcs, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£25,000 a year
Closing Date Monday, 2nd November 2026 Start Date Monday, 9th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Initiative Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About … well as other leading brands across the construction, forestry, and agricultural sectors. With decades of experience, McHale has built a reputation for excellence in customer service, technical expertise and innovative solutions. ...

IT Helpdesk Call Analyst

Hiring Organisation
Precept Recruit
Location
DE21, Darley Abbey, Derby, Derbyshire, United Kingdom
Employment Type
Permanent
Salary
£27000/annum
through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … rotational shift basis covering 1 in 3 weekends on duty. Role highlights of being a IT Helpdesk Call Analyst: Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...

Sony Sales Promoter

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£12.71 per hour
Tuesday Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunitiesSupportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products Learn ...

IT Data Technician Apprentice

Hiring Organisation
SCHOOL CATERING SUPPORT LIMITED
Location
MONARCH HOUSE, CHRYSALIS WAY, EASTWOOD, NOTTINGHAM, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£17,000 a year
offer the exciting opportunity to recruit a Data Technician Apprentice to join their expanding business. With a passion for freshly cooked food and fantastic customer service, Relish School Food prides itself on its bespoke approach to providing all the required IT systems to support a busy school kitchen. … Closing Date Friday, 30th October 2026 Start Date Monday, 2nd November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Interest/experience App dev Interest/experience Web Coding Proficient in MS Office ...

System Support Graduate Engineer

Hiring Organisation
P Ducker Systems Ltd
Location
Derby, Derbyshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£26,000
providing 24-hour emergency calls nationwide. Key Responsibilities: Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software ...