1 to 25 of 209 Customer Service Jobs in the Midlands

working with an established and growing UK technology services provider looking to appoint a Service Delivery Manager to take ownership of key customer relationships, oversee service performance and drive continual service improvement. This is an opportunity to join a well-established business where you'll play … important role in maintaining strong customer relationships, ensuring service excellence and contributing to the continued growth of the organisation. About the Company Our client is a well-established UK technology and managed services provider, delivering a broad range of IT, connectivity, cloud and communications solutions to businesses across ...

Good with customers and curious about technology? Bring your customer service experience to Enconvo - we'll help you learn the technical side, with full training, room to progress and your evenings and weekends free. Customer Support Co-Ordinator Telford Full-time, permanent - 37.5 hours per week … taking ownership of queries, providing first-line solutions and working with colleagues and suppliers on complex issues. You'll also identify opportunities to improve customer satisfaction and support business growth. What You'll Be Doing Resolve faults, billing queries, complaints, account support and service changes Provide first-line ...

Customer Success Executive Location: Newport, Shropshire Working pattern: Hybrid Monday & Tuesday in the office, WednesdayFriday working from home Salary: Up to £28,000 + £7,000 commission Contract: Full-time, permanent PLEASE NOTE: My client is looking for someone with agricultural experience or someone with agricultural knowledge. About … Role Were looking for an enthusiastic and customer-focused Customer Success Executive to join a growing team within an exciting agricultural technology business. This is a fantastic opportunity for someone with a strong agricultural background who enjoys working with people, solving problems and using technology to make ...

looking for a customer-focused Customer Support Advisor to provide technical support and guidance to customers across a range of communication channels. You’ll combine excellent customer service skills with troubleshooting to resolve queries, support connected products and services, and arrange engineer attendance where needed. … play a key role in delivering a positive customer experience while ensuring issues are handled efficiently and accurately. To be considered for the role, you’ll require the following essentials: Strong troubleshooting and analytical skills. Process driven The ability to explain information in a clear, customer-friendly way. ...

looking for a customer-focused Customer Support Advisor to provide technical support and guidance to customers across a range of communication channels. You ll combine excellent customer service skills with troubleshooting to resolve queries, support connected products and services, and arrange engineer attendance where needed. … play a key role in delivering a positive customer experience while ensuring issues are handled efficiently and accurately. To be considered for the role, you ll require the following essentials: Strong troubleshooting and analytical skills. Process driven The ability to explain information in a clear, customer-friendly way. ...

join the Microsoft Business Applications Practice at the Littlefish Group Location: United Kingdom (Remote but Connected) Salary: Market Competitive Travel: Occasional UK & Ireland customer, Littlefish office and Microsoft event travel At Littlefish Group, we're helping organisations unlock the full power of Microsoft technologies to transform customer experiences … Senior Consultant - D365 CE & Power Platform to join our high-performing team. This is an exciting opportunity for an experienced consultant who enjoys combining customer-facing consultancy, solution design, pre-sales engagement and project delivery to deliver real business outcomes. If you're passionate about Dynamics 365, Power Platform ...

Customer Service Representative Near Shirley, Solihull, West Midlands (On-site) £14.00 ph (£27,664pa) - £16.00 ph (£31,616) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, customer-focused individual Manager to join a friendly, fast-growing team working within … Ireland. Due to the rural location of the client a car driver/owner is required. What will you be doing? Providing customer support and training on software and hardware. Supporting customers over the phone, via email and occasionally face to face. Troubleshooting issues and finding practical solutions. Building ...

role Salt Recruitment is recruiting a Functional Developer to support a local authority with the configuration, deployment and ongoing support of Dynamics 365 Customer Service and Contact Centre solutions. You will translate business requirements and solution architect designs into practical CRM and contact centre functionality, delivering improvements across … customer service, telephony and automation. Key responsibilities . Configure and support Dynamics 365 Customer Service and Contact Centre solutions in line with business requirements and agreed solution designs . Develop functional CRM and contact centre capabilities covering case management, queues, routing, service level agreements, voice ...

recruiting on behalf of a leading national tractor parts company with a strong history of developing apprentices. The role involves providing comprehensive customer service, administrative and operational support across the business, whilst directing more complex technical matters to the appropriate department for investigation. Role Role Overview This apprentice … will act as the first point of contact for incoming customer calls and enquiries, ensuring they are handled professionally, efficiently and accurately. The role involves providing comprehensive customer service, administrative and operational support across the business, resolving enquiries wherever possible and directing more complex or technical matters ...

Opportunity We're working with a well-established IT MSP, to find a Service Desk Manager/Team Lead. It's a small, friendly team with ambitious growth plans, so this is a chance to take ownership of the service desk, shape how it runs and grow with … business as it expands. This is a hands-on leadership role: you'll lead the team and the standard of service, while still rolling up your sleeves on escalated technical issues. The Role You'll be responsible for the day-to-day running of the service desk, making ...

title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people … Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology ...

/Remote Working available Salary £27,200 based on 40 hours a week We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days Pro Rated) Sick pay - increasing with the length of service 2 paid volunteer ...

+ Company Vehicle/Fuel Card (which can be used for personal use) + Benefits Job Type : Full-Time, Permanent Join a Leading Field Service Team Are you an experienced EPOS Field Engineer or IT Field Service Engineer looking for your next challenge? We're looking … motivated and customer-focused EPOS Field Engineer to support a range of retail, hospitality, and leisure customers across the UK. Based from Wolverhampton, this field-based role combines hands-on break-fix support with installation and deployment projects, giving you a varied and rewarding workload. If you enjoy solving ...

services, telecoms, network, and cybersecurity. This includes on-site and remote work. The role also entails contributing to the efficient operation of the Service Assurance Team while maintaining exceptional customer service when dealing with customer challenges on the SAT desk or on site/remotely. … while delivering exceptional customer service to our customers. You will be required to travel and work flexibly, including overnight stays. Responsibilities: Represent the company with a high standard of professionalism, including appearance, attendance, timekeeping, and reliability. Establish and maintain relationships with key partners, ensuring we provide a unified ...

TITLE: Device Management as a Service (DMaaS) SALARY: £25,000 p/a LOCATION: Nottingham Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Employee of the Quarter, Employee Referral program We have an exciting opportunity … DMAAS Analyst at our office in Nottingham. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts via phone, email and through self-service portals. ...

program We have an exciting opportunity for an DMAAS Analyst at our office in Nottingham. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts … phone, email and through self-service portals. At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology while creating a workplace where people can grow, belong and do their best work. If you're looking for a role where ...

looking for a VP of Customer Experience to lead Scoro’s Customer Services division, bringing together our Customer Success, Onboarding, and Customer Support teams. In this role, you’ll shape how we understand and engage with our growing customer base, building more systematic and scalable … their changing needs. You’ll work closely with Product, Marketing, Sales, and Services, while driving smarter use of data and automation across the customer journey. If you have experience leading customer-facing teams in B2B SaaS, strong product and systems thinking, and enjoy combining strategic leadership with staying ...

looking for a VP of Customer Experience to lead Scoro’s Customer Services division, bringing together our Customer Success, Onboarding, and Customer Support teams. In this role, you’ll shape how we understand and engage with our growing customer base, building more systematic and scalable … their changing needs. You’ll work closely with Product, Marketing, Sales, and Services, while driving smarter use of data and automation across the customer journey. If you have experience leading customer-facing teams in B2B SaaS, strong product and systems thinking, and enjoy combining strategic leadership with staying ...

Overview: Working alongside our client, an established provider of cloud-based production monitoring software for the manufacturing industry, we are looking for a Customer Success & Onboarding Specialist to join their growing team. The successful candidate will support new customers through software onboarding and training, whilst providing ongoing technical … customer support to manufacturers across the UK and international markets. Benefits: Quarterly company performance bonus following successful completion of a six-month probationary period. 8% employer pension contribution. Hybrid working available. Comprehensive training and development opportunities. Opportunities to attend customer site visits and manufacturing exhibitions. Remit: This position ...

Description: Job Title: Service Analyst Rate: £460 Clearance Required: BPSS Duration: 6 months Location: Telford with 2 days/week in office IR35 Status: Capgemini Mandated PAYE only Job Description: Description and Location Digital is focused on helping the client engage with citizens. Join a team that imagines … removing barriers and creating meaningful, life-enhancing experiences for all. By placing people at the centre of everything we do, we will reimagine public service as a force for dignity, opportunity, and trust in a digital age.? Digital Platforms Run and Change is focused on running and evolving ...

Service Desk Team Leader -2nd line Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead …/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service ...

Sales Administrator, £27,000 - £34,000, 35-hour week, Flexi-time Sales Administrator jobs role , Sales Operations Coordinator jobs role or Customer Operations Coordinator jobs role Must be local to Coalville. Salary guide £27,000 - £34,000 depending on experience. Diverse and varied role working for an electronics/… technology focused SME who supply products to international blue-chip customers. This is a varied role combining customer service, order management, sales administration and operational support. You will work closely with customers and internal teams to ensure orders are processed accurately, delivery commitments are met, and customer ...

Northampton. Are you confident communicating with customers, enjoy building relationships and have a natural ability to find solutions? Our client is looking for proactive, customer-focused individuals to join their team. You'll play a key role in managing customer renewals, answering billing and contract queries, and helping … retain customers by resolving concerns and delivering an excellent customer experience. If you have experience in customer service, account management, customer success this could be a great next step in your career! What Will You Be Doing? Managing customer renewals from start to finish, ensuring ...

Polish Speaking Customer Support/First Line Incident Advisor Fluent Polish and English essential Contract: Permanent | 40 hours per week Working hours: Shifts between 5:30am and 10pm, Monday-Sunday (5 days out of 7) Working arrangement: Remote, hybrid or office-based depending on location (all applications considered … Recruitment are working with an established business to recruit a Polish Speaking Customer Support/First Line Incident Advisor. Please note: Fluent Polish and English, both written and spoken, are essential for this role. Applications from candidates who do not speak both languages fluently cannot be considered. This ...

Line Service Desk Analyst – Birmingham, Flexible hybrid working | Full-Time/Permanent £27,000 + excellent benefits including healthcare, wellbeing support, 25 days' annual leave plus bank holidays, life insurance and more. We're looking for a 1st Line Service Desk Analyst to join our Digital & Technology team … providing first-class IT support across Compass Group UK&I. This is an exciting opportunity to build your technical expertise while delivering exceptional customer service and supporting colleagues across one of the UK's largest and most innovative businesses. If you're motivated by learning, problem-solving ...