26 to 50 of 399 Customer Service Jobs in the Midlands

Customer Operations & Systems Coordinator Location: Coalville, Leicestershire Salary: £30,000 - £35,000 Contract: 12-month FTC - Maternity Cover Potential: Opportunity to become permanent as the business grows The Opportunity SF Partners are working with a growing manufacturing business going through an exciting period of transformation and investment. … looking for a Customer Operations & Systems Coordinator who combines excellent customer service with strong ERP experience and a proactive, can-do approach. This is more than a traditional customer service role. Alongside supporting customers and managing orders, you'll be involved in new systems, improved ...

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme Company car 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance … Life assurance Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional job opportunity working for a premier market leader within injection moulding machinery and factory automation, offering ...

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme Company car 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance … Life assurance Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional job opportunity working for a premier market leader within injection moulding machinery and factory automation, offering ...

Barker Ross are currently recruiting for a Customer Service Administrator to join a growing team in a COPACK company based in the Coalville (LE67) area. The working hours for the Warehouse Admin position is Monday to Friday 07:00 till 15:00. The pay rate for this role … 14.00 Job Duties: Creating and communicating of all Customer reports and monitoring systems Resolving customer queries, providing PODs, and interrogating system discrepancies Liaising with Stock Team to resolve system issues Gathering data and reporting site financials on daily and weekly basis Compiling data for Customer Account Manager ...

Spare Parts Quoting & Order Fulfilment - Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor … manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with ...

Spare Parts Quoting & Order Fulfilment - Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor … manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with ...

accurately and efficiently, becoming an expert in our products and services Support customers both remotely and in person, ensuring a positive experience Maintain accurate customer records and track interactions using company systems Collaborate with the team to share insights, ideas, and best practices Take ownership of your professional development … learning about customer service, communication, and problem-solving Learn and apply knowledge of relevant regulations and standards that impact our clients’ work Identify trends in customer feedback and suggest improvements to enhance the service experience Office support/admin including quality checking products and helping during ...

more interested in your ambition and how you think than in the job title on day one. You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing … delivery process — supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance. Key Responsibilities Process customer orders accurately and on time, end-to-end from enquiry through to delivery Maintain accurate ...

with some travel Job Purpose:To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop relationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.Functions:Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions ...

with some travel Job Purpose: To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop relationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA's.Functions: Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: Service Delivery ManagerLocation: Leicester (This Position will be based On-Site)Contract Type: PermanentSalary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearHours: 9.00 … core hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:The Service Delivery Manager role manages a Customer or portfolio of Customer accounts of annual account revenues between 500k and 4m. The Service ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions … consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. You will lead our Customer Experience and Contact Centre teams, bringing together multiple geographically dispersed groups into one high‐performing, customer‐obsessed operation. With approximately 100 people under ...

apprentice Help Desk agent, you will gain hands-on experience supporting clients and helping to resolve technical IT issues whilst working towards your L3 customer service qualification. Role Duties will include, but will not be limited to: Providing front-line support via the phone, email and remote tools … maintain technical documents and asset inventories Upholding IT security practices and supporting compliance Training The Apprentice will work towards their Apprenticeship Standard in L3 Customer Service The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course This ...

site and wider organisation, supports the implementation of new processes, and contributes actively to team and site meetings. A strong focus is placed on customer service, staff support, and maintaining a positive working environment. The role also requires handling complaints professionally, anticipating operational challenges such as staffing … capacity issues, and ensuring stock levels and site presentation are maintained. Additionally, the post holder supports staff training and induction, contributes to service improvement initiatives, and helps monitor performance against key frameworks such as QOF. Overall, the role is essential in driving efficiency, supporting colleagues, and ensuring the delivery ...

Chief Digital and Information Officer (CDIO) Group is at the heart of that mission.We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies … maintain the IT services that support customs and international trade activities.Our team is made up of specialists in delivery, business analysis, engineering, and live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management ...

Hours: Monday to Friday, 8:00am - 5:00pm An established and growing manufacturing business in South Leicestershire is seeking an organised and customer-focused Sales Coordinator to join its team. This is a varied role that combines customer service, sales administration, order processing, purchasing, and general office … support. The successful candidate will play a vital role in ensuring customers receive excellent service while coordinating orders from enquiry through to delivery. The Role As the first point of contact for customers, you will be responsible for handling enquiries, processing orders, maintaining accurate records, and supporting smooth ...

Customer Sales Advisor Full Time | 37.5 Hours per Week | Monday–Friday Location: Nottingham Salary: £26,436 (OTE with bonus £30k) + Bonus Opportunity Are you a people person with a positive attitude and a desire to learn? Do you enjoy building relationships, working as part of a close-knit … team and delivering excellent customer service? We're looking for a Customer Sales Advisor to join a successful international business that supplies ingredients to customers across the globe. This is a fantastic opportunity for someone looking to build a long-term career within a supportive and stable ...

like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.We are seeking experienced Senior IT Service Managers to join the Enterprise Cloud Services team within CDIO.We are looking for people who demonstrate a collaborative and inclusive approach, with a strong … ability to coach, mentor, reflect, and give and receive feedback.You will be flexible and adaptable, able to work with appropriate urgency in a live service environment, and passionate about keeping the customer at the heart of everything you do.Job descriptionA Senior IT Service Manager is responsible ...

that support millions of customers and businesses every day. Through ambitious digital transformation, we're creating simpler, faster and more reliable services that improve customer experiences and enable colleagues to work more effectively.The Chief Digital and Information Officer (CDIO) Group plays a critical role in this transformation, designing, delivering … operating some of the UK's most important digital services. As a Service Owner, you'll be at the forefront of ensuring these services remain resilient, secure and customer-focused while continually evolving to meet changing business and user needs.This is an exciting opportunity to lead strategic service ...

Overview We are looking for a Service/Mobile Engineer Coordinator to join our Maintenance team, who provide first-line maintenance support to our fleet and customers, customer satisfaction and communications skills will be vital in ensuring our first-class service is upheld. The successful candidate will … role in ND Browns success and growth, coordinating our mobile HGV mechanics across the UK, scheduling their work, ensuring documents are provided to the customer in a timely manner, maximising the productivity of our team. You will also become a reference point for colleagues and customers alike ...

title: Service Desk Analyst Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07:00–19:00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee … Referral program and many more. Passionate about technology and helping people? As an Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part ...

title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a (pro rata) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years (pro rata), Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about … technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part of the story. Our success is built ...

leader in their field. As a Collections and Billing Advisor, you will be manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Benefits & Package for a Billing Advisor: Salary: Competitive Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull … cycle to work scheme and electric car leasing scheme Key Responsibilities of a Billing Advisor: Manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Handle aged debt queries and dispute resolution to minimise outstanding balances Liaise with billing, finance, and collections teams ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/… support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk ...

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your ...