26 to 50 of 137 Customer Service Jobs in Scotland

maintaining and evolving our IT environment, ensuring colleagues have the technology, support, and services they need to succeed. Combining strong technical expertise with a customer-focused approach, you'll work across end-user computing, infrastructure, networking, cloud technologies, and cyber security to deliver resilient, secure, and high-performing … role you will: Deliver responsive 2nd and 3rd line support across a hybrid Windows and Apple environment, ensuring users receive an exceptional level of service with minimal disruption Build, configure, deploy, and support end-user devices while managing assets, support requests, and the full user lifecycle through ...

Visit to learn more. About the Role We are seeking an outstanding Executive/VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

team. Visit to learn more. About the Role We are seeking outstanding Executive/VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional … highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries ...

Title: Customer Service Operator Location: Brydekirk Hours: Monday to Friday About Your Company: My client, has a friendly and welcoming office and are looking for a detail-oriented individual to join our team on a full time basis. The office is a fun place to work and they ...

established international manufacturer and supplier of electrical power solutions, industrial cables and cable management products. With a strong reputation for quality, innovation and customer service, our client supports businesses across the construction, infrastructure, manufacturing, energy, utilities and industrial sectors, providing reliable products that power projects across … investment in the UK market, they are looking to appoint an ambitious Business Development Executive to play a key role in expanding their customer base and strengthening relationships with existing clients. If you're a driven sales professional who enjoys opening doors, building long-term partnerships and delivering commercial ...

population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included. The Role The Service Support Manager will lead the development, delivery and continuous improvement of IT Service Desk services across NHS Greater Glasgow and Clyde and partner … organisations. The post combines service leadership with technical expertise, particularly in ServiceNow, to improve user experience, enhance support processes and deliver high-quality digital services. The role involves working closely with operational, technical and business teams to ensure IT support services remain effective, responsive and aligned with organisational priorities. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Ongoing Support Throughout Your Assignment Day-to-Day Duties As a Van Driver, your duties will include but not be limited to: • Completing customer deliveries in a timely manner while adhering to health and safety guidelines • Working with a Driver's Mate or second driver where required … person lifting • Delivering products to customers' room of choice • Completing residential deliveries safely and efficiently • Providing excellent customer service at all times • Carrying out general warehouse duties as required • Picking, packing and preparing orders for dispatch • Inputting and processing customer orders using computer systems • Assisting with stock ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations. Key Responsibilities: Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions. ...

join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations. Key Responsibilities: Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions. ...

user devices across the estate, working as part of a dedicated project team. This is a hands-on Install role requiring strong customer service skills & attention to detail Key Responsibilities Deploy and replace end-user devices across multiple departments. Carry out hardware installations, device swaps, and desk-side … records and asset tracking documentation. Escalate any technical issues to the appropriate support teams. Support the collection and management of Legacy equipment. Deliver excellent customer service while working directly with end users. If you are available and interested in this opportunity, please apply for further information. Please note ...

related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach … fraud detection techniques, and ensuring high standards of analytical rigour and teamwork across the function. Strategic Reporting & LeadershipSupport and deputise for the G7 Cyber Customer Operations Lead by producing clear, insightful reports and presentations for senior stakeholders, translating technical findings into business-relevant insights. Cross-functional CollaborationAct ...

Analyst The 1st Line Support Analyst will provide the initial support and triage for new and on-going incidents by phone, e-mail, self-service portal, chat and in person (for walk-in customers); for reported incidents, as well as handling service request fulfilment; whilst ensuring a high … level of customer service. This role is the central point of contact for all 1st Line IT related incidents and service requests, supporting internal customers across multiple sites. Role will be based on site in Perth, Scotland and applicants must already be living a commutable distance ...

Help Desk team in the Business Services (BSC) team to ensure all the scoped Services across their lifecycle are managed appropriately across all customer groups. You will work to resolve most commonly reported issues and pass on other more complex issues. You will direct, control and address all transactional … training, enquiries and cancellations · Providing guidance and support on employee finance-related queries, resolving issues and escalating complex cases · Supporting users on finance self-service transactions, accurately tracking and documenting inquiries and resolutions · Escalating complex queries to the Service Management Team Lead, keeping customers informed of progress ...

ensure installations are completed to a high standard. Work closely with customers and project teams to ensure installations meet the required specification and customer expectations. Complete installation paperwork, commissioning documentation and site reports accurately and within required timescales. Ensure all work is completed in accordance with relevant industry standards … company procedures and Health & Safety legislation. Provide a professional and customer-focused service while representing the company on customer sites. Liaise with management and customers regarding any technical issues, project requirements or additional works identified on site. Qualifications and requirements for the Fire & Security Installation Engineer: Minimum ...

application form:Working TogetherBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work … will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services.Job descriptionThe ideal candidate ...

maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work … will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services.Job descriptionThe ideal candidate ...

/Fife/Forth ValleyPosition Summary:To grow Stryker's Joint Replacement business by promoting Hip and Knee products to Orthopaedic Surgeons and optimising customer service. Growing existing accounts through technical expertise.The Product Support Specialist – Manual & Robotic provides clinical product support to end users along with guidance and assistance … Treats customers and employees with respect, representing the company in the best possible light.· Knowledge: Communicates essential benefits of products and their clinical applications.· Customer Service: Acts with integrity and reactively delivers on commitments within the required timescales.· Business Planning: Constructs a basic business plan with input from ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

annum Security Clearance: Not Required Employment Type: Full Time, Permanent Location: Glasgow About the Role We are looking for customer-focused Deskside Support Technicians to join our growing IT support team to be based in Glasgow. This is an excellent opportunity for experienced IT professionals who enjoy working directly … with end users, resolving technical issues, and delivering outstanding customer service. As a Deskside Support Technician, you will provide hands-on technical support for desktop, laptop, software, and peripheral issues. Acting as an escalation point for more complex incidents, you will take ownership of problems through to resolution while ...

September The Applications Consultant is responsible for designing, implementing, and governing Salesforce Agentforce solutions that deliver measurable business value, increased workforce productivity, enhanced customer engagement, and operational efficiency across SPEN. Working within the Centre of Excellence, the role will lead the adoption of Salesforce Agentforce, Einstein AI, Data Cloud … work closely with business stakeholders, Salesforce architects, product owners, and implementation partners to identify opportunities for autonomous agents, conversational AI, workflow automation, and intelligent service delivery. The role will ensure Agentforce solutions align with enterprise architecture, security, governance, and responsible AI principles while establishing reusable frameworks, standards, and best ...