151 to 175 of 249 ITIL Jobs in the North of England

download a copy of the job description. Essential criteria Experience in Change Management, IT Service Management or IT Operations roles Strong working knowledge of ITIL Change Management practices Experience managing Change Advisory Board (CAB) or change governance processes Experience using IT service management (ITSM) tools and change workflows Demonstrable experience ...

complex projects, lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs, integrate with enterprise tools, manage users and permissions, and drive continual improvement across IT operations. ...

their security. In addition, you have: An affinity for or knowledge of IT and cybersecurity. A clear vision of client relationship management. (Possibly) an ITIL Foundation certification. Experience in a role involving direct customer interaction. A willingness to travel to clients as needed. Excellent communication skills Job Benefits Flexible Working ...

Server or Oracle SQL Source control and delivery practices: Git , release branching, change control, automated checks, peer review Familiarity with structured support processes (e.g. ITIL incident/problem management) Domain exposure (what the systems support) You’ll be building and supporting applications tied directly to operational outcomes, including: ERP/ ...

that improve business outcomes, operational resilience and service performance.You will bring proven skills and experience in several of the following areas:* Practical experience applying ITIL 4 service management principles and practices, including Incident Management, Change Enablement, Problem Management, Service Request Management and Continual Improvement.* Understanding of emerging service management trends … including ITIL Version 5, Digital Product and Service Management, AI-enabled operations, experience-led service delivery and value-driven service management.* ITIL 4 Foundation or ITIL Version 5 certification is desirable.* Experience supporting service management transformation, service improvement or operational change initiatives.* Knowledge of how AI and automation ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...

Proactively manage the IT infrastructure to ensure maximum system uptime Develop and maintain IT procedural/process documentation in line with PCI DSS and ITIL requirements Maintain a viable IT Business continuity and disaster recovery infrastructure as per business requirements Mentor junior support staff and assist where necessary Assist ...

remote connectivity, monitoring, troubleshooting, and day-to-day support. Not essential but is desirable. Desirable Certifications Fortinet FCP/NSE or equivalent CCNP Enterprise ITIL Foundation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland ...

users. Experience leading, mentoring or developing colleagues. An interest in business systems, reporting, AI and automation. Relational database knowledge, strong Excel skills and an ITIL background would also be useful. You do not need to have held an IT Manager title already. We welcome candidates who can demonstrate the technical ...

further information, contact Patient Systems Manager, Jane Copeland - jane.copeland@nhs.net Person Specification Qualifications Essential Educated to degree level or equivalent experience Desirable Training qualification ITIL Qualification Experience Essential Systems experience using electronic patient systems Significant experience of using SystmOne and/or comprehensive patient or clinical systems to support ...

/FMC Citrix NetScaler Experience patching and upgrading security infrastructure in live production environments. Good understanding of firewalls, authentication and access control. Familiarity with ITIL change management and rollback procedures. Experience within utilities, energy or critical infrastructure environments, together with relevant security certifications, would be advantageous. Important: This ...

part of the company’s improvement plan. You will liaise with stakeholders and lead cross-functional delivery across infrastructure services. The role requires ITIL and a Project Delivery Qualification, a degree calibre, and a background in FS. 37.5 hours per week, contract to cover interim period with potential permanent hire. ...

ServiceNow solutions Certified ServiceNow System Administrator Certified Implementation Specialist in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR) Certified in ITIL Foundation (v3 or v4) Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions ...

Clearance and sole UK nationality. You will design end-to-end IT service solutions, ensure they are scalable and secure, and align with ITIL and governance. Collaboration with stakeholders will cover requirements, integration with ITSM processes, and producing operational documentation. #J-18808-Ljbffr ...

maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents end-to-end, and push for continual process improvements. Applicants should have ITIL Foundation certification and proven experience in an ITSM environment. #J-18808-Ljbffr ...

Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience ...

technologies including SharePoint, Power Platform and Power BI; Business Objects and MDX would also be beneficial. Strong understanding of IT service management, ideally with ITIL Foundation certification or a willingness to obtain it within 12 months. Experience managing technical releases, resolving complex incidents and working within secure, controlled development environments. ...

technologies including SharePoint, Power Platform and Power BI; Business Objects and MDX would also be beneficial. Strong understanding of IT service management, ideally with ITIL Foundation certification or a willingness to obtain it within 12 months. Experience managing technical releases, resolving complex incidents and working within secure, controlled development environments. ...

industry standard equivalent qualification Experience working within an outsourcing environment Experience working within a contact centre environment Knowledge of Waterfall, Agile, Prince 2 and ITIL principles By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party ...

distribution and escalation of support tickets and changes Experience leading a technical team CCNA MCSE or MCSA MCITP VMWARE ESXi 5.0, 5.1 and 6.0 ITIL Experience working with SQL Experience working with Cisco ASA Firewalls Experience working with Avaya Switches To participate in induction and training programmes as requested. ...

RACI Creating service catalogues, service boundaries and consumption models Designing repeatable onboarding, deployment and service-acceptance processes Establishing SLAs, KPIs, operational controls and reporting ITIL service management, capacity, lifecycle, resilience and support arrangements Coordinating architecture, engineering, security, operations and business stakeholders Transitioning service ownership into permanent operational teams A broad ...

position involves supporting business projects from concept to delivery, and handling 3rd line issues across core systems, with a focus on uptime and robust ITIL/PCI DSS aligned processes. The candidate will also contribute to DR planning, capacity management, and the ongoing maintenance of servers, VMware, SANS, switches, firewalls ...

before launch What You’ll Bring: Proven experience managing critical (S1–S3) incidents with a strong track record of resolution leadership. Strong understanding of ITIL practices, including incident, problem, and change management. Ability to lead cross‐functional and vendor teams during high‐pressure events. Experience with incident data analysis ...

week in the office with hybrid arrangements, collaborating with IT teams and external suppliers to ensure systems remain patched and secure, in line with ITIL-based SLAs. #J-18808-Ljbffr ...