26 to 50 of 90 ITIL Jobs in Scotland

platforms.Knowledge of Microsoft Intune, MECM/SCCM, or equivalent endpoint management platforms.PowerShell scripting and automation experience.Experience supporting large-scale enterprise endpoint environments.Familiarity with ITIL-based operational environments.Experience working within secure facilities or restricted-access environments.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level ...

Basic technical knowledge across hardware, software and networking Good knowledge of Windows and Microsoft Office 365 Basic understanding of iOS and Android Understanding of ITIL principles would be beneficial Strong customer service skills and a professional telephone manner Good communication and problem-solving skills A motivated approach with a willingness ...

effectively interact with clients and team members. Ability to prioritize and manage multiple tasks simultaneously, ensuring deadlines are met. IT certifications such as ITIL, CompTIA, or Microsoft certifications are highly desirable. Pension after 3 months of employment – T-Tech will match employee contributions up to 4% of salary. Life Assurance ...

driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site when ...

vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice. Security Clearance is required ...

vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Previously worked within a Desk Side environment and understand ITIL best practice. Security Clearance is required ...

applications is important. The right person will have hands‐on administration experience in at least one of the core platforms, a working knowledge of ITIL service management principles, and the organisational ability to manage multiple workstreams without dropping things. The role will pay around £45-55K base ...

Exposure to Salesforce sales Cloud and Oracle Fusion beneficial as it is now added as required above Experience of IT application support processes (ITIL) Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding ...

ensure the streamlined and effective operation of the Applications Support Teams covering Clinical & Corporate systems as well as Systems Integration Teams. Working within the ITIL Service Management Framework, we strive to deliver critical digital services in alignment with the business and strategic objectives defined in the NHS Golden Jubilee Digital ...

Advisory Boards (CABs), governance reviews, and approval processes Proven ability to coordinate across multiple stakeholders and technology teams Strong reporting, documentation, and analytical skills ITIL Foundation (or equivalent) certification desirable Experience within large-scale, regulated enterprise technology environments Details Location: Glasgow — 3 days/week in office, or open ...

FinOps practices. Knowledge of major vendor licensing models including Microsoft, Oracle, IBM, SAP or Adobe. Experience working within regulated or complex enterprise environments. ITIL, SAM, ITAM or related professional certifications. ...

escalations, and maintain documentation, automation and training to reduce repeat queries. The successful candidate will have hands-on admin experience on core platforms, strong ITIL grounding, and excellent stakeholder #J-18808-Ljbffr ...

improvements while ensuring security and governance. The role requires strong problem solving, stakeholder collaboration and experience in high-demand, mission-critical IT services, with ITIL awareness and 24x7 operations capability. #J-18808-Ljbffr ...

developing many products at once with limited resources, and where your work fits into a larger programme or portfolio. Experience working within an ITIL framework, particularly incident, problem and service level management. Experience of managing or overseeing suppliers and managed service providers. Experience working with the Atlassian toolset (Jira, Confluence ...

Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will ...

Maria DB Ideally you will have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

/weekends) Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold. Day to day, that means performing advanced 1st3rd line ...

will troubleshoot across application, interface and configuration layers and work with infrastructure, network and security teams to ensure environment readiness. The role requires ITIL familiarity, experience with Windows/Linux, and strong incident management skills. #J-18808-Ljbffr ...

effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires strong ITSM/ITIL knowledge, SIAM governance experience, data analysis, and excellent stakeholder communication to improve service stability and user experience. #J-18808-Ljbffr ...

configurations across ITSM, CSM, or HRSD. You will facilitate workshops, maintain the sprint backlog, design UAT, create reports, and drive adoption while applying ITIL/ITSM and Agile practices. #J-18808-Ljbffr ...

with stakeholders to realise benefits. You will navigate complex service delivery, manage relationships with suppliers, and drive continual improvement while adhering to security and ITIL practices as required. #J-18808-Ljbffr ...

will manage incidents, implement minor software changes, train Service Desk colleagues, investigate issues and collaborate with stakeholders to restore service. Strong ITIL knowledge and Microsoft technologies experience are preferred. #J-18808-Ljbffr ...

Defender/Sentinel, NCSC, NIST and ISO 27001. Experience engaging with senior customer stakeholders and acting as a trusted technical advisor. Strong understanding of ITIL‐aligned service management and managed service environments. Excellent leadership, stakeholder management and communication skills, with the ability to communicate effectively at both technical and senior … business levels. ITIL v4 Foundation and relevant senior Microsoft certifications such as SC-100, MS-102 or AZ-305. Desirable Requirements: Experience working within regulated industries such as energy, public sector or financial services. Experience building or scaling technical teams, capabilities or service offerings. Knowledge of automation and Infrastructure ...

Sword Group is seeking a Service Delivery Analyst in Glasgow to ensure services to customers and internal users are delivered effectively and meet agreed SLAs. The role involves handling escalations as part of a Service ...

possible. Experience and Skills of a Business Consultant: Knowledge of Print Management Software and/or Print ECM solutions Project Management/PRINCE2/ITIL (essential) IT Infrastructure (Operating systems, Networking, Databases, Virtual Technologies) Market and industry knowledge Microsoft Office Suite, Microsoft Teams Excellent written and verbal communication skills with ...