801 to 825 of 852 ITIL Jobs in the UK

host IDS/IPS monitoring and logging. Knowledge of Cyber security regulations and industry framework e.g. GDPR, Network & Information Systems (NIS) regulations, NCSC, ITIL, Mitre ATT & CK. Familiar with threat monitoring, intelligence gathering, processes to scan for vulnerabilities and implementing fixes & mitigations. Incident response management. Desirable: CISSP, CISM or equivalent … professional cybersecurity certification. Experience with Cloud Security (AWS, Azure). ITIL Foundation (or equivalent) service management qualification. ...

outcomes and regulatory conduct standards sit at the centre of the role. Key Responsibilities Resolve incidents and requests within SLA Manage problems using an ITIL-aligned approach Identify and mitigate technology risks Maintain documentation and knowledge articles supporting information security and compliance standards Perform regular health checks on critical services … Linux, with database and middleware platforms Confidence managing third-party vendor relationships against SLAs Familiarity with UK payment schemes and payment technologies Experience within ITIL and information security management frameworks Experience with enterprise monitoring/alerting tools Ability to write SQL queries, stored procedures, and reports Experience configuring Single Sign ...

handle problem resolution, incident management, and process improvement in a production environment. Your strong SAP knowledge, combined with your excellent customer management and ITIL process awareness, will be instrumental in delivering exceptional service and continuous improvement for our clients. Qualification We are looking for experience in the following skills: Excellent … forecasted revenues, and maintaining Cost-to-Charge Ratio (CCI%) for engagements. Strong service delivery and AMS (Application Maintenance Services) skillset, with awareness of ITIL processes. Deep understanding of SAP, and the capability to handle non-SAP components when required. Familiarity with operations, including monitoring utilization levels of the team. Have ...

resilient and secure services for critical clinical systems. It is essential you hold a CCNA, CCNP or equivalent networking qualification. A Foundation Certificate in ITIL Service Management preferred; equivalent industry experience will also be considered. Based primarily at Bath Road, Reading, this is a fully site-based role requiring regular … network resilience initiatives Design, review and document high- and low-level network designs to support projects and service development Ensure all network changes follow ITIL processes including incident, problem and change management Support disaster recovery planning,testingand business continuity arrangements Collaborate with architects, securityteamsand third-party suppliers Mentor colleagues ...

implementing robust controls across identity, workloads, data, and the software supply chain. The successful candidate will collaborate effectively with various teams and vendors, champion ITIL processes, and stay ahead of emerging cloud and DevSecOps technologies. Responsibilities Manage and maintain CSPM/CNAPP platforms, cloud-native security services, and policy … analysis, provide recommendations, and execute problem resolutions. Collaborate with various teams to resolve technical and operational issues, influencing and following through on resolutions. Champion ITIL processes for change, incident, and problem management, ensuring efficient and effective practices. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field ...

thinking, problem-solving, and decision-making skills. Understanding of Service Management practises (e.g., change and release management) and risk/issue management, preferably with ITIL processes and tools. Awareness of mechanical and electrical infrastructure within Data Centres or Building Management Systems is a plus! Qualifications Essential: Relevant experience and technical … know-how. Preferred: A degree in Computer Science or a related field, or equivalent education and experience. ITIL qualifications and familiarity with Wintel, BMX, Unix, and RHEL are also desirable. What We Offer A supportive and collaborative work environment. Opportunities for professional growth and development. The chance to contribute ...

manage audit and IT security requirements Excellent communication and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to £120,000 plus bonus and benefits, based in London with hybrid working (3 days … Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate ...

manage audit and IT security requirements Excellent communication and leadership skills, with a structured, detail-focused approach Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance The package: Up to £120,000 plus bonus and benefits, based in London with hybrid working (3 days … Operational Resilience (OpsRes) Specialist, Business Continuity Management (BCM) Specialist, Third-Party Risk Management (TPRM) Consultant, Risk & Compliance Technology Engineer, ServiceNow Platform Engineer, ServiceNow Administrator, ITIL, COBIT, DORA compliance. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate ...

function. Person Specification Qualifications & Education Essential Educated to A level or equivalent level qualification or relevant experience in an IT Service Desk role Desirable ITIL Foundation Certificate SDI or industry standard Service Desk Certificate Knowledge & Experience Essential Hands on Windows OS knowledge (7 upwards) Experience of supporting Microsoft Office … quickly and accurately Desirable Knowledge of computer and user management in Active Directory Experience of PC Hardware/Building Experience of working within an ITIL framework Experience of Desktop Support Experience of large companies (1500+ user base) Experience of using the support tool "Service Now" Skills & Abilities Essential Ability ...

current Microsoft Desktop and Server operating systems. Sufficient knowledge of applications and systems to support fault diagnosis. TCPIP Desktop configuration LAN Troubleshooting Desirable ITIL Foundation qualification Microsoft or other leading industry leading applications and systems related qualifications. Knowledge of Service Level Agreements Good understanding of Performance Management principles. General understanding … Able to adapt to change and keep up with new technologies using own initiative. Ability to work within Change. Experience of working within an ITIL environment. Able to learn new technologies and IT application and systems quickly, through both self-study and professional course Desirable Understands the Data Protection ...

pressure. We’re particularly interested in people who can demonstrate: Previous Major Incident Management experience within an enterprise IT environment. A strong understanding of ITIL Service Management principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another … least two days every week then this could be for you. It needs someone with strong technical understanding, a person who lives and breaths ITIL (at least V3) and is happy documenting it. Knowledge of Problem Management, BCP/DR, Reporting, Availability, Capacity, Continual service improvement would be fab. #J ...

primary escalation point. Deliver hands-on technical support, managing complex customer issues and high-priority incidents. Develop and enhance support processes, service standards, and ITIL-aligned best practices. Build and grow a scalable multi-tier support team, fostering a culture of knowledge sharing and customer focus. Act as a trusted … Strong troubleshooting skills across IP networking environments and hardware-based technologies. A customer-focused mindset with excellent communication and stakeholder management skills. Experience with ITIL principles and service management best practices. A proactive approach, with a passion for continuous improvement and delivering exceptional customer service. The ability to collaborate effectively ...

Your roleAs an Automation/Flow Designer Specialist, you will be responsible for designing, developing, testing, and optimizing automations on the ServiceNow platform. This role is central to build operational processes into efficient, reusable automated ...

I'm working with a leading technology-led government department in Milton Keynes who are looking to appoint an experienced Senior Product Manager to take ownership of critical, high-value products within a complex and ...

Practice Group/Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe ...

this role, the incumbent should have: Previous experience in IT support and Helpdesk work. Working in an educational environment is preferred; Strong understanding of ITIL principles and best practice, ITIL Certification preferred; Effective reporting and performance management experience; Asset and device lifecycle management experience; Previous experience in developing and managing ...

growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Desk Manager will provide leadership across all service functions, ensuring that performance targets … oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. ...

What experience are we looking for? Experience in an Operational IT Leadership Role Experience of managing contracts and services across multiple providers Qualifications in ITIL 4 or ITIL 5 Experience of IT process optimisation and automation Experience working in a DevOps/Product Delivery model Our Inclusive Commitment ...

equivalent relevant experience, preferably within a digital/IT subject and/or healthcare subject area Evidence of continuous professional development through their career ITIL Foundation Desirable Prince2 Agile certification, or equivalent qualification ITIL Specialist In depth understanding of the product needs of Velindre University NHS Trust and its Divisions ...

implementation. Excellent troubleshooting skills with the ability to resolve complex technical issues. Knowledge of infrastructure security, patch management and vulnerability remediation. Familiarity with ITIL processes and change management principles would be beneficial. Strong communication skills with the ability to work effectively across technical and non-technical teams. Desirable Certifications Microsoft … Azure certifications (Azure Administrator or equivalent) VMware certifications CompTIA Security+ ITIL Foundation or equivalent Why join? This is an opportunity to join a growing organisation where technology plays a critical role in supporting global operations. You'll have the chance to work on modern infrastructure technologies, contribute to large-scale ...

days/week) Employment: Full-time, 3-year fixed-term contract Core stack: M&A, TSA Management, Carve-out, IT Service Management, ITIL, Stakeholder Management, Contract Management, Risk Management Posted: 2026-07-27 Mission & context Our client is a major media and entertainment company currently undergoing a significant structural split … management Demonstrated experience managing and enforcing legal contracts, commercial schedules, and SLAs Broad technology literacy covering infrastructure, cyber security, enterprise applications, and ITSM/ITIL Prior experience in Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments Familiarity with production business models (e.g., content creation for streaming platforms like ...

requirements into robust ServiceNow designs, govern future-state processes, and collaborate with cross-functional delivery teams to ensure successful implementation. The role requires deep ITIL/ITSM knowledge, strong analytical and stakeholder management skills, and experience across the full project lifecycle #J-18808-Ljbffr ...

strategic IT service improvement initiatives that strengthen operational resilience, improve service maturity and support long-term technology transformation. You'll lead initiatives including: ITIL 4 and IT Service Management improvement Cyber Security enhancement IT Disaster Recovery and Operational Resilience Supplier rationalisation and MSP transition Service governance and continual improvement Target … lasting value. About You We're looking for someone with experience delivering large-scale IT service improvement and transformation programmes, including: IT Service Management (ITIL) Infrastructure transformation Cyber Security Disaster Recovery Supplier and vendor management IT operating model or service improvement initiatives Executive stakeholder management Delivery within complex or regulated ...

development and reporting. Azure cloud technologies. ETL and data migration experience. Housing sector experience within a Housing Association or Local Authority. Knowledge of ITIL and Agile methodologies. Qualifications Degree in Computer Science, Information Systems or related discipline. Microsoft SQL certifications (desirable). Agile or ITIL certification (desirable). Hays Specialist ...

Senior Cyber Security Consultant As a Senior Cyber Security Consultant at Actica, you will have the opportunity to provide support to a wide range of high‐profile UK public sector, critical national infrastructure and defence ...