1 to 25 of 101 ITIL Jobs in the North of England

certification. Microsoft 365 Certified: Enterprise Administrator Expert. Experience with Azure DevOps, App Services, or containerized environments (Docker/Kubernetes). Exposure to Intune device management and conditional access policies. ITIL Foundation certification. Personal Attributes Analytical mindset and proactive problem-solver. Strong communication skills with both technical and non-technical staff. Excellent time management and prioritisation. Passion for continuous learning and More ❯

delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive More ❯

communication skills with the ability to assist non-technical users. Work Ethic: Proactive, well-organized, and capable of working independently. Desirable Criteria: IT-related certification ( CompTIA A+, Microsoft Certified, ITIL Foundation ) or a relevant degree. Experience in Manufacturing/Engineering environments. Basic scripting knowledge ( PowerShell, Python ) for automation. Exposure to cloud technologies ( Azure ). Key Responsibilities: Install, configure, and support More ❯

support role. · Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. · Excellent troubleshooting and problem-solving skills. · Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). · Ability to manage multiple tasks and priorities in a busy environment. · Strong customer service orientation with a positive and proactive attitude. · Excellent communication skills, both verbal and written. More ❯

supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft Hyper V Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the More ❯

Understanding of various IT Software and Hardware Microsoft 365 Networking skills Excellent communication and problem-solving skills Relevant certifications would be desirable – CompTIA A+/Network+, Microsoft 365 certified, ITIL 4 Foundation etc. The company offer an excellent package and are hoping to hold interviews as soon as relevant applications are received, with it being a one stage face-to More ❯

IDS, Web content filters, AV, SIEM, Vulnerability Management, and awareness of their purpose in a layered security approach Demonstrable experience of Azure security solutions Experience and understanding of the ITIL approach to service management. In depth knowledge of the Mitre Att&ck framework. Desirable: A qualification or certification in cyber security attack or defence e.g. (BTL1, GCIA, GCIH, GCFA, GREM More ❯

into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a More ❯

into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a More ❯

organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line More ❯

organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line More ❯

internal and external stakeholder relationships. Experience with supplier/vendor management and contract performance monitoring. A history of driving and implementing successful technology projects or service improvements. Desirable Qualifications ITIL certification (Foundation or higher). Relevant certifications in Cloud platforms (e.g., AWS Cloud Practitioner, Azure Fundamentals, GCP Digital Leader etc.). Experience working in a regulated or security-focused environment. More ❯

Pro-actively participate in ensuring that Digital services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act 2018, Information Standards, Information Security and compliance with NHS Information Governance. Ensure all documentation relating to own area is complete and fit for purpose and all releases More ❯

skills) your application to our client in conjunction with this vacancy only. KEY SKILLS IT Support, MSP, Service Desk, Team Leadership, Microsoft 365, Networking, Windows, Azure AD, Troubleshooting, Coaching, ITIL More ❯

Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per More ❯

with Microsoft 365, Azure AD, Fortinet firewalls, and Cisco switches Knowledge of VoIP systems and secure connectivity methods Certifications such as Microsoft Certified Administrator, CCNA, CISSP, VMware VCP, or ITIL Foundation Qualifications Demonstrable hands-on experience in infrastructure support and systems administration This is a great opportunity for someone who enjoys working in a collaborative environment and wants to make More ❯

https://gov.uk/ukhsa/careers Job description Job responsibilities Essential criteria: Experience in managing a Supply Chain Management systems Experience of delivering systems support within an ITIL aligned organisation Experience in managing inventory, cost management and accounts payable within an ERP system Demonstrable knowledge of managing change through the product delivery life cycle Demonstrable ability to engage More ❯

SLAs, and maintain excellent communication with stakeholders * Proactive approach to keeping up with emerging technology trends and industry developments Desirable: * Understanding of Service Management disciplines, ideally aligned with the ITIL framework What you get in return: * £40,000-£50,000 per annum + bonus + benefits * Hybrid working (3 days in the Crewe office, 2 from home) * Opportunities for professional More ❯

and storage. Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) Post Graduate qualification Employer details Employer name NHS Business Services Authority Address Stella House (Newcastle) or Parklands 1A (Middlebrook) Goldcrest way, Newburn Riverside Newcastle Upon Tyne More ❯

measurable benefits through strong organisation and prioritisation skills; A strong understanding of complex software licencing arrangements, IT support and professional service contracts, and financial information; Strong understanding of standard ITIL processes including service introduction and change management; Experience of leading multiple technology-enabled business transformation programmes in several of the following technology areas and service domains including; ERP systems, preferably More ❯

Desk queue and prioritise tasks effectively. Resolve incidents using problem-solving skills and escalate when needed. Support onboarding of new services in line with the Service Introduction Process. Follow ITIL-aligned incident management processes. Maintain and promote the IT knowledgebase and self-help materials. Ensure compliance with KPIs, SLAs, and security policies. Deliver excellent customer service across all support channels. More ❯

or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯

governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting and automation (PowerShell required; Bicep/ More ❯

governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting and automation (PowerShell required; Bicep/ More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint More ❯