1 to 25 of 554 ITIL Jobs in the North of England

solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯

solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 – Microsoft 365 Administrator Expert SC-300 – Identity & Access Administrator AI-102 – Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯

SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy More ❯

Active Directory/Office 365 Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between 35,000 - 45,000 per More ❯

Active Directory/Office 365 Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between £35,000 - £45,000 per More ❯

SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy More ❯

environment. Understanding of company operations, with knowledge of core business and rail industry systems being advantageous. Technical qualifications and skills Degree in an IT discipline (or equivalent experience), with ITIL certification preferred. Hands-on experience with: Microsoft technologies (including Active Directory) Core understanding of networking and firewalls AWS, Azure and Oracle cloud platforms IAC, Terraform and GitHub Skilled in server More ❯

oRelevant experience of the subject matter Or Relevant experience of the subject matter Desirable Studying or have recently gained and IT related degree. Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB, MCP etc) Personal Qualities, Knowledge and Skills Essential Significant knowledge and skills of - Analysis, investigation and resolution of complex ICT and Audio-Visual issues, within new and More ❯

foresee upcoming trends and challenges, and ensure actions and decisions are in sync with long-term objectives. Take ownership of incidents, requests, and project tasks, providing timely updates. Apply ITIL and project management practices to ensure smooth delivery. Recognise and escalate risks or constraints to service delivery. Collaborate effectively and use available resources efficiently. Balance teamwork with personal accountability to More ❯

A collaborative, mentoring mindset with a focus on learning and development. Positive attitude with a passion for technology and improvement. Desirable Extras Industry certifications (e.g., CompTIA A+, Microsoft Certified, ITIL Foundation). Familiarity with ITSM tools such as ServiceNow, Jira, or Freshservice. Interest or experience in automation or scripting. What They Offer Excellent personal and professional development opportunities Share Save More ❯

Internal Job Title: Global IT End-User Support Specialist Business: Lucy Zodion Ltd Location: Sowerby Bridge Job Reference No: 3932 Job Purpose: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site More ❯

operational efficiencies and aligning with business goals. You'’ll have an understanding of incident management tools and processes, with the ability to lead complex incidents and problem resolutions. Certifications ITIL Foundation Certification (preferred) Agile Ways of working (preferred) Additional Skills Excellent leadership and communication skills, with the ability to influence and collaborate with technical and business stakeholders. Strong analytical skills More ❯

IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a team … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. More ❯

IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a team … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. More ❯

days in the office once the team is established. Experience required : Education - Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus Experience - Previous experience in a service desk or technical support role is essential. 2 year's experience or more is desirable Strong interpersonal and communication More ❯

engage with IT Project & Support Team Leader to develop personal development plans. Any other duties as requested by the IT Project & Support Team Leader. Skills beneficial to the role: ITIL Certified Must hold a valid UK driving licence Active Directory user and computer administration Windows desktop and Windows Server administration Microsoft 365 and Microsoft Azure experience, including Exchange Online, SharePoint More ❯

/Network+/Security+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience RLEVANT EXPERIENCE: Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and More ❯

Active Directory (AD) account lockouts, password resets, and basic software installation requests. Experience using ServiceNow or similar ITSM tools for incident logging and management. Understanding or certification in the ITIL Framework. Passion for continuous improvement in service delivery. Nice to have Skills: Previous experience working as a Service Desk Analyst or similar technical support role. Strong incident management skills and More ❯

and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+/Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

SCSM) Excellent communication and analytical problem-solving skills Top 5 Optional Skills Microsoft Dynamics (2012AX or D365) Office365 administration Experience with Octopus Deploy or similar deployment tools Knowledge of ITIL practices and certification ? Not a fit for you? Share this with someone in your network who might be interested! ? Visit our homepage: https://www.us3consulting.co.uk ? Follow us on LinkedIn More ❯

Relevant certifications (e.g. Microsoft Certifications or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps) Exposure to ITIL frameworks and structured change management processes Experience working in a regulated or enterprise environment Key Attributes: Technically adept: Demonstrates deep technical understanding and a logical approach to problem-solving Proactive More ❯

and Datto RMM. A full UK driving licence. Desirable Skills: Certifications such as Microsoft or CompTIA (e.g., A+, Network+, Security+). Knowledge of Meraki and Ubiquiti devices. Experience with ITIL frameworks or similar service management practices. Personal Attributes: A proactive, adaptable mindset with a focus on collaboration and client care. Excellent communication skills, with the ability to clearly explain complex More ❯

Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and bonus opportunities More ❯

understanding of Smart Metering Networks , and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. For the first three months , this role will More ❯

MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a … Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across … rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows, macOS, iOS, Android, and enterprise tools. Experience with ITSM tools and ITIL processes (Incident, Problem, Change Management). Excellent communication skills with the ability to explain technical issues to non-technical users. A proactive mindset with a passion for continuous improvement and More ❯