1 to 25 of 131 ITIL Jobs in the North of England

Virtual WAN Backup & Replication Peplink SD-WAN UniFi/Omada SDN Keeper Security Microsoft Defender/Sentinel Cyber Essentials and/or ISO 27001 ITIL Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Entra ID Intune Exchange Online SharePoint Online ...

service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

environment, for everyone. Your skills and experience Experience working within an IT Service Management (ITSM) environment, with a strong understanding of Event Management and ITIL best practices. Ability to monitor and analyse IT events, alerts, and service performance data to identify trends, risks, and potential service issues. Experience working with ...

infrastructure or service operations, including at least two years in a supervisory or management role. Experience managing IT services within a medium-sized organisation. ITIL Foundation or equivalent certification desirable. Relevant Microsoft or cybersecurity certifications advantageous. Experience with motor claims technology is advantageous but not essential. Interested in knowing more ...

including Exchange Online, Teams and Intune Azure Virtual Machines SSO, MFA and SAML Hyper-V FortiGate, Zscaler or Aruba Mimecast PowerShell and infrastructure automation ITIL Foundation Microsoft certifications including AZ-900, AZ-104 or AZ-700 An interest in Cyber Security Legal applications such as iManage, Aderant, BigHand or Sharedo ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

technology transformation in complex enterprise environments, including AI automation. Bachelor’s degree in Information Technology, Computer Science, HR Technology or a related field. ITIL v4 Foundation. Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program ...

manage multiple priorities within a fast-paced environment. If you bring this, you'll stand out Microsoft, Apple, Endpoint Management or Infrastructure certifications. ITIL certification. Experience supporting large-scale enterprise or retail environments. Experience delivering endpoint migrations and transformation projects. Knowledge of automation and scripting technologies such as PowerShell, Bash ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. How you'll work Technical expertise is important ...

different layers of the technology stack. Experience diagnosing incidents and resolving issues that affect service availability. An understanding of IT service management principles and ITIL terminology. Familiarity with containers and microservices architectures, including Docker. Experience extending, improving, or contributing to open-source software. Familiarity with automated testing frameworks such ...

using supporting tools such as Jira. Database technologies: Familiarity with database and data platforms such as Elasticsearch and MongoDB. Service management: An understanding of ITIL terminology and operational service management principles. Problem-solving: Strong analytical skills, with the ability to investigate root causes and implement sustainable technical improvements. Desirable Skills ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

improvements. Ability to build effective relationships with colleagues, customers, and suppliers. Experience coaching, mentoring, or developing team members. Excellent communication and organisational skills. Qualifications ITIL Foundation qualification. GCSE English and Maths (or equivalent). Full UK driving licence. Why join RBH? This is a fantastic opportunity to make a genuine ...

Privilege Management. • Tier 0 administration and privileged access models. • CrowdStrike, Zscaler and security platform integrations. • Experience in highly regulated or secure environments. • Knowledge of ITIL operational support models. • Experience supporting large-scale enterprise identity programmes. Security clearance Appointment requires Security Check (SC) clearance. For this vacancy, applicants must have resided ...

Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine variety: service desk, builds, asset management, security and projects ...

Tenable. Experience with Microsoft Power BI, Microsoft Fabric and data visualisation. Experience with Microsoft Copilot, Azure AI Services or enterprise AI technologies. Knowledge of ITIL service management. Exp Person Specification Qualifications Essential ------- Desirable Role Requirements Degree in Information Technology, Computer Science or equivalent practical experience. Proven experience supporting enterprise Microsoft … Tenable. Experience with Microsoft Power BI, Microsoft Fabric and data visualisation. Experience with Microsoft Copilot, Azure AI Services or enterprise AI technologies. Knowledge of ITIL service management. Experience supporting Cyber Essentials Plus, ISO 27001 or NHS compliance frameworks. Experience working within an NHS or regulated healthcare environment. Disclosure and Barring ...

technical field. At least 10 years' experience leading a technology team, with 5+ years in a global or matrixed manufacturing environment. Certifications in ITIL 4 Master, PMP, COBIT, Cloud and/or AI. Experience with Microsoft Azure and AI tools such as Copilot and Claude is a plus. Proven experience ...

technical field. At least 10 years' experience leading a technology team, with 5+ years in a global or matrixed manufacturing environment. Certifications in ITIL 4 Master, PMP, COBIT, Cloud and/or AI. Experience with Microsoft Azure and AI tools such as Copilot and Claude is a plus. Proven experience ...

relationships with stakeholders and application owners, clarify requirements, manage expectations and communicate progress, risks and issues in a timely way. Support service enhancement and ITIL-aligned Incident, Problem and Change Management, working with the Service Management Office to improve service delivery and process integration. Horizon-scan identity and security trends ...

management of certificates and key exchanges and the diagnosing of networking issues. You will follow IT Service Management best practice, using frameworks like ITIL, Agile and Scrum to ensure service and operational processes run smoothly and deliver value for the end user community, this includes: Proactively and reactively raising ...

assisted development, and how to adopt new capabilities safely. Relevant Oracle certification and/or an agile or service management qualification (e.g. Scrum Master, ITIL). Managing work delivered by third-party suppliers or contractors. Experience in education, assessment or another regulated, high-stakes delivery environment. Jira and Confluence, Microsoft ...

assisted development, and how to adopt new capabilities safely. Relevant Oracle certification and/or an agile or service management qualification (e.g. Scrum Master, ITIL). Managing work delivered by third-party suppliers or contractors. Experience in education, assessment or another regulated, high-stakes delivery environment. Jira and Confluence, Microsoft ...

interest in bringing in AI tools that help teams work better Nice to have: Mitel MiVoice or similar telephony, Dell PowerEdge and enterprise storage, ITIL, Intune or Action1, experience developing and onboarding AI solutions, and time in an FCA-regulated business. How they work They'll look for someone ...

operations, NOC or Command Centre environments. Strong Major Incident Management experience, including as on-call/on-shift MIM. Deep understanding of ITIL 4 practices — particularly Incident, Problem, Change Enablement, Monitoring & Event Management, and Service Continuity. Comfortable with high-pressure decision-making under ambiguity and time constraints. Excellent communication skills ...