1 to 25 of 109 ITIL Jobs in the North of England

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

tasks in a busy support environment Willingness to work on-site in Middlesbrough Desirable (Not Essential) Experience with: Azure/Intune Microsoft Endpoint Manager ITIL framework or service management principles Relevant certifications (e.g. Microsoft, CompTIA) Experience supporting manufacturing, engineering, or industrial environments What's on Offer Stable role within ...

Microsoft Azure, Entra ID object types and access management, MFA and Conditional Access, Microsoft Intune Experience supporting Windows endpoints and mobile devices Familiarity with ITIL and helpdesk tools Knowledge of Active Directory, Group Policy, DNS/DHCP Strong troubleshooting, communication, and customer service skills Salary: £55,000 - £60,000 Location ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

Zoom etc. Requirement's At least 2 years experience or equivalent combination of education and related experience may also be considered Some knowledge of ITIL V3 or V4 Foundation Microsoft Operating System (Windows 7-11)/Office/M365 (essential) Excellent MS Office 365 skills as a user (essential) Able ...

standards such as GDPR and ISO 27001 Identifying vulnerabilities and contributing to disaster recovery and backup planning Logging and tracking incidents in line with ITIL best practice Creating user documentation and delivering basic training to enhance user competence and productivity Operating in line with the company’s Operating System, supporting ...

Exchange, plus networking (Meraki/Cisco) and monitoring tools like LogicMonitor. Problem-solving experience within a Service Desk environment that operates within an ITIL framework. A Microsoft Fundamentals certification such as AZ-900, SC-900, AB-900 or MS-900, and MD-102 (Endpoint Administrator) or willingness to work towards ...

pressure environment Professional and approachable, with the ability to explain technical issues to non-technical users Willingness to undertake funded and self-paced training ITIL service management qualification (desirable) Prince2 project management qualification (desirable) Company Information At First Recruitment Group we understand just how important it is to secure ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

/2nd line support in a corporate environment, including experience of using AD, ITSM systems, MS Windows and MS Office365 package Relevant knowledge of ITIL foundations and virtual environments along with MS Endpoint and 2FA. Experience configuring and supporting desktop, mobile and peripheral hardware. The ability to prioritise your workload ...

Windows OS Previous experience in IT Support or Technician role. Microsoft 365 expertise (beyond Office apps). IT-related certification (CompTIA A+, Microsoft Certified, ITIL Foundation) or relevant degree. Excellent communication skills – ability to support non-technical users confidently. Proactive, organised, and able to work independently. Driving licence (role ...

degree in Computer Science, Information Security, Engineering, or a related field (or equivalent professional experience). Industry Certifications: Examples include CISSP, CISM, CCNP Security, ITIL Foundation, or CompTIA Security+. Proven Experience: Minimum 5 years in infrastructure management or security roles, ideally within critical national infrastructure (CNI) or regulated sectors. Scripting ...

with stakeholders * Proactive approach to keeping up with emerging technology trends and industry developments Desirable: * Understanding of Service Management disciplines, ideally aligned with the ITIL framework What you get in return: * £40,000-£50,000 per annum + bonus + benefits * Hybrid working (3 days in the Crewe office ...

complex queries/troubleshooting). Solid understanding of Windows Server/IIS and web technologies (XML/.NET, web services, MQ). Familiarity with ITIL processes (Incident/Problem/Change). Strong senior stakeholder management skills are essential, as you will work directly with senior, non-technical customers. Strong ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

well managed budgetary restrictions Once up to date join or cross lead a Virtual Team The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems to Windows 10 client and Windows Server 2016 Knowledge ...

Server knowledge, including schema interrogation, query optimisation, and performance tuning Experience with on-premise and cloud database environments , particularly Azure SQL Solid understanding of ITIL processes and structured problem resolution The ability to work collaboratively with developers, DevOps, and business teams Strong communication skills to clearly engage with technical ...

curve through training, industry events, and knowledge sharing. What We're Looking For * Strong SAP Finance experience, ideally within FMCG. * Knowledge of ITIL Service Management principles and Finance business processes. * Experience with S/4HANA and Fiori is highly advantageous. * Excellent communication and stakeholder management skills. * Analytical mindset with proven ...

Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member ...

technical background with experience in IT support.- Ability to work independently and make informed decisions.- Business awareness and understanding of IT service delivery frameworks (ITIL desirable). Main duties of the job -Organising and the delivery of Tier 2 IT support consistent with the Digital Services Operational Strategy. Provide … that IT support delivered withing the Trust reflects best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), General Data Protection Regulation (2016), Information Standards, Information Security, and compliance with NHS Information Governance. Ensure change management is applied within the Tier 2 team ...

performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication ...

experience creating, maintaining and governing multiple CSDM record types (e.g., Business Applications, Application Services, Service Offerings). Knowledge of service management frameworks, preferably ITIL, with practical application experience. Proven ability to deliver results through stakeholder engagement, negotiation, and collaboration at all levels. Excellent communication and influencing skills, with proficiency ...

experience creating, maintaining and governing multiple CSDM record types (e.g., Business Applications, Application Services, Service Offerings). Knowledge of service management frameworks, preferably ITIL, with practical application experience. Proven ability to deliver results through stakeholder engagement, negotiation, and collaboration at all levels. Excellent communication and influencing skills, with proficiency ...