1 to 25 of 152 ITIL Jobs in the North of England

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

including data readiness, governance, explainability, adoption and change considerations. Experience supporting pre-sales, AMS solution shaping, transition planning, service design, proposals or client demonstrations. ITIL, service management, HR qualification or equivalent practical experience in managed services or HR transformation. We are a Disability Confident Employer Capgemini is proud ...

priorities. Able to work independently and as part of a wider technical team. A full UK driving licence would be beneficial. Microsoft, CompTIA or ITIL certifications would be advantageous. Benefits Salary of £30,000 - £35,000 Hybrid working 25 days' annual leave plus bank holidays Additional day off for your ...

continuous improvement. Strong analytical skills with experience interpreting service data and producing management reports. A solid understanding of IT Service Management principles and the ITIL framework. Candidates must: Be commutable to West Cumbria Excellent communication skills Must be eligible for SC This is a primarily site-based position with occasional ...

trends, training needs and service improvement opportunities. Knowledge of digital adoption frameworks, change management approaches or user enablement methods. Relevant industry certifications such as ITIL Service Management, PRINCE2, Agile, Microsoft 365 or Power Platform. Company Information At First Recruitment Group we understand just how important it is to secure ...

Microsoft 365 (Exchange Online, Teams, Intune) Azure Virtual Machines, SSO, MFA and SAML Hyper-V, FortiGate and Mimecast ITIL Foundation Cyber Security interest or experience Legal applications such as iManage, Aderant or BigHand This is a fantastic opportunity for an Infrastructure Engineer or Infrastructure Analyst looking to join a business ...

balance operational priorities whilst driving service improvement. Desirable experience includes: Microsoft tenant or domain migrations. Power Platform or automation technologies. Cyber Essentials knowledge. ITIL, Microsoft or cyber security certifications. Exposure to digital transformation and cloud adoption initiatives. Job Offer Salary of 55,000 - 60,000. Annual bonus opportunity. Hybrid working ...

service. Incident, request and problem management within an IT Service Management environment. Desirable Qualifications IT-related qualifications (BTEC, A Level, HNC or equivalent). ITIL v4 Foundation. Microsoft certifications such as Azure Fundamentals or equivalent. Why Apply? This is an excellent opportunity to join an organisation where technology plays ...

Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM).Experience with Windows Server, Active Directory, Group Policy, and FSLogix.Strong understanding of ITIL processes and enterprise support models.Operations VMWare, HyperV, XenServer, InvantiDesirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt).Analytics, specifically Systrack/Nexthink ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

teams in order to support service improvements and operational outcomes. Preferred Certifications or training related to IT service management or service management platforms (e.g., ITIL or platform specific certifications). ServiceNow University credentials are also considered. Benefits & Perks - Global Impact, Personal Relevance: Booking.com's Total Rewards Philosophy is not only ...

Security Boards, Gateway Reviews, multi-supplier governance Qualifications & Certifications CISSP (multiple holders), CISM, CCSP, OSCP, CEH TOGAF 9/TOGAF 9.2, SABSA Foundation, Zachman, ITIL v3/v4 AWS Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect ...

VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise ...

refresh. Ensure all devices meet CE+ controls including patching, MFA, encryption, secure configuration and access management. Record work completed, update tickets and follow ITIL-aligned processes. As a suitable SC Cleared Desktop Engineer, you will have: Strong knowledge of Windows 10/11, device builds and imaging tools (eg, Autopilot ...

onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills ...

cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...