1 to 25 of 259 ITIL Jobs in the North of England

technical support desk or MSP. Holds a professional qualification (Microsoft Stack, Azure, MCSA, CCNA etc) or an IT Degree or working towards one. Strong knowledge of working within an ITIL framework. Strong understanding of IT infrastructure. Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges. Demonstrated history in supporting technical projects Strong customer service More ❯

technical support desk or MSP. Holds a professional qualification (Microsoft Stack, Azure, MCSA, CCNA etc) or an IT Degree or working towards one. Strong knowledge of working within an ITIL framework. Strong understanding of IT infrastructure. Demonstrated efficient and effective use of problem-solving and task prioritization to solve complex challenges. Demonstrated history in supporting technical projects Strong customer service More ❯

Documentation and training to uplift adoption and security awareness. Supporting growthstage environments and hybrid workforces. Desirablequalification/experience M365 administration Azure AD administration Apple/Mac administration Slack administration ITIL (Foundation or higher) Whats important to you At Vypr, we value being Agile by embracing flexibility, making quick informed decisions, and driving continuous improvement. We believe in being Candid, fostering More ❯

when required. Full UK driving licence and willingness to travel to client sites. Desirable Certifications Microsoft 365 Certified: Fundamentals Microsoft Certified: Azure Fundamentals CompTIA A+, Network+, Server+, or equivalent ITIL v4 Foundation Security-related certifications (CompTIA Security+, Microsoft SC-900) Additional Information BPSS clearance required (SC clearance may be required for some projects). This role is primarily office-based More ❯

clear business outcomes. A proactive, data-driven approach to problem solving, with a focus on stability, security, and scalability. Awareness of IT governance, compliance, and best practice frameworks (e.g. ITIL, ISO 27001). SSL Certificates (advantageous) Why You’ll Love It £50,000 – £55,000 base salary. Join a trusted national brand with a stable and forward-looking IT strategy. More ❯

clear business outcomes. A proactive, data-driven approach to problem solving, with a focus on stability, security, and scalability. Awareness of IT governance, compliance, and best practice frameworks (e.g. ITIL, ISO 27001). SSL Certificates (advantageous) Why You’ll Love It £50,000 – £55,000 base salary. Join a trusted national brand with a stable and forward-looking IT strategy. More ❯

Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask). Experience with CCTV, access control, analytics/AI systems (given company’s security services). Strong More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

driven support role. Proven experience delivering projects and complex changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD More ❯

in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. More ❯

in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

Intune, and Office 365) · API script development · Experience with RegEx · Excellent written and spoken communications in English · Demonstrated experience in IT support environments (SD and onsite) · Practiced working within ITIL framework and terminology, certification a plus · Ability to communicate technical information to non-technical users Desired Characteristics · Self-motivated, able to work under minimal supervision and demonstrate results · Excited to More ❯

incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with the ability to work independently and collaboratively Familiarity with ITIL frameworks and service management processes Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous What You’ll Get in Return: For employees, we’re committed to recognising and More ❯

incidents Demonstrated interest in emerging technologies, with a commitment to continuous learning and professional development Self-motivated and proactive, with the ability to work independently and collaboratively Familiarity with ITIL frameworks and service management processes Relevant certifications (e.g., Microsoft Azure, VMware, Citrix, Linux) are highly advantageous What You’ll Get in Return: For employees, we’re committed to recognising and More ❯

Windows, Microsoft Server infrastructure and Microsoft Azure/Entra/O365 Network infrastructure and VoIP systems. Mobile device and telephony management. Knowledge of IT infrastructure, Cloud Services and SaaS. ITIL framework and CMDB practices. Excellent communication skills, able to explain technical issues to non-technical users. Proficiency in ticketing systems and collaboration tools. Experience working in a national or global More ❯

Windows, Microsoft Server infrastructure and Microsoft Azure/Entra/O365 Network infrastructure and VoIP systems. Mobile device and telephony management. Knowledge of IT infrastructure, Cloud Services and SaaS. ITIL framework and CMDB practices. Excellent communication skills, able to explain technical issues to non-technical users. Proficiency in ticketing systems and collaboration tools. Experience working in a national or global More ❯

Windows, Microsoft Server infrastructure and Microsoft Azure/Entra/O365 Network infrastructure and VoIP systems. Mobile device and telephony management. Knowledge of IT infrastructure, Cloud Services and SaaS. ITIL framework and CMDB practices. Excellent communication skills, able to explain technical issues to non-technical users. Proficiency in ticketing systems and collaboration tools. Experience working in a national or global More ❯

provide Pro-Active maintenance, resulting in less outages and downtime for our customers. Skills & Experience Required Experience of ISO27001 is essential. Previously implemented and maintained an ISMS Experience of ITIL governance processes and CABs. Small business mindset used to wearing multiple hats. Experience using Microsoft Server and Desktop operating systems. Demonstrate a good level of troubleshooting and show the ability More ❯

in PC hardware and software maintenance, including Windows updates and Anti-Virus. Strong problem-solving and analytical skills, with the ability to work calmly under pressure. Good knowledge of ITIL methodologies and excellent customer service skills. At least one year’s experience in a professional services environment is preferred. More ❯

H323/SIP Video Interop Technologies, e.g., PEXIP Content Delivery Networks e.g. Teams Enterprise Voice/Direct Routing Desirable Meeting room booking systems (Condeco) Microsoft Exchange Online Desirable Qualifications ITIL Service Management Foundation certification (or equivalent) MCSA, MCSE, MCP. Competencies Demonstrate ability to work independently and take leadership where required Demonstrate ability to work on multiple highly complex projects simultaneously. More ❯

H323/SIP Video Interop Technologies, e.g., PEXIP Content Delivery Networks e.g. Teams Enterprise Voice/Direct Routing Desirable Meeting room booking systems (Condeco) Microsoft Exchange Online Desirable Qualifications ITIL Service Management Foundation certification (or equivalent) MCSA, MCSE, MCP. Competencies Demonstrate ability to work independently and take leadership where required Demonstrate ability to work on multiple highly complex projects simultaneously. More ❯

H323/SIP Video Interop Technologies, e.g., PEXIP Content Delivery Networks e.g. Teams Enterprise Voice/Direct Routing Desirable Meeting room booking systems (Condeco) Microsoft Exchange Online Desirable Qualifications ITIL Service Management Foundation certification (or equivalent) MCSA, MCSE, MCP. Competencies Demonstrate ability to work independently and take leadership where required Demonstrate ability to work on multiple highly complex projects simultaneously. More ❯