1 to 25 of 143 ITIL Jobs in the North of England

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

tasks in a busy support environment Willingness to work on-site in Middlesbrough Desirable (Not Essential) Experience with: Azure/Intune Microsoft Endpoint Manager ITIL framework or service management principles Relevant certifications (e.g. Microsoft, CompTIA) Experience supporting manufacturing, engineering, or industrial environments What's on Offer Stable role within ...

tasks in a busy support environment Willingness to work on-site in Middlesbrough Desirable (Not Essential) Experience with: Azure/Intune Microsoft Endpoint Manager ITIL framework or service management principles Relevant certifications (e.g. Microsoft, CompTIA) Experience supporting manufacturing, engineering, or industrial environments What's on Offer Stable role within ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

years of experience in managing end-to-end release processes in complex enterprise environments. The ideal candidate will have deep expertise in ITIL-based release and change management, along with strong technical skills in Salesforce (SFDC), GitHub Actions, and server operations across Windows and Linux platforms. Responsibilities – Own and manage … Troubleshoot and resolve server-related issues across Windows and Linux environments. Maintain release documentation, including runbooks, rollback plans, and release notes. Ensure compliance with ITIL processes and organizational standards. Conduct release readiness reviews and post-implementation audits. Develop and maintain standard operating procedures (SOPs), incident response plans, and knowledge base ...

that Informatics services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance. Participate in Information Governance and security as required and ensure appropriate ...

standards such as GDPR and ISO 27001 Identifying vulnerabilities and contributing to disaster recovery and backup planning Logging and tracking incidents in line with ITIL best practice Creating user documentation and delivering basic training to enhance user competence and productivity Operating in line with the company s Operating System, supporting ...

standards such as GDPR and ISO 27001 Identifying vulnerabilities and contributing to disaster recovery and backup planning Logging and tracking incidents in line with ITIL best practice Creating user documentation and delivering basic training to enhance user competence and productivity Operating in line with the companys Operating System, supporting visual ...

Exchange, plus networking (Meraki/Cisco) and monitoring tools like LogicMonitor. Problem-solving experience within a Service Desk environment that operates within an ITIL framework. A Microsoft Fundamentals certification such as AZ-900, SC-900, AB-900 or MS-900, and MD-102 (Endpoint Administrator) or willingness to work towards ...

that Informatics services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security, and compliance with NHS Information Governance. Participate in Information Governance and security as required and ensure appropriate ...

with stakeholders • Proactive approach to keeping up with emerging technology trends and industry developments Desirable: • Understanding of Service Management disciplines, ideally aligned with the ITIL framework • Proven ability to build strong relationships with internal and external stakeholders • Experience working alongside software development teams, supporting best practice to maintain system performance ...

other administrative procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered ...

pressure environment Professional and approachable, with the ability to explain technical issues to non-technical users Willingness to undertake funded and self-paced training ITIL service management qualification (desirable) Prince2 project management qualification (desirable) Company Information At First Recruitment Group we understand just how important it is to secure ...

troubleshoot and resolve hardware, software, network, and system issues. · line management or team lead experience · Demonstrated ability to work effectively in a team environment · ITIL certification or experience? · Excellent communication, customer service, and interpersonal skills · Experience of Service management tools eg ServiceNOW, SysAID etc · Willingness to learn new skills ...

support requests. Desirable Experience with ticketing systems (e.g., ServiceNow, Jira, Freshdesk). Exposure to basic scripting or automation tools (e.g., PowerShell). Understanding of ITIL principles. Prior involvement in ERP implementation or upgrade projects Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business ...

support requests. Desirable Experience with ticketing systems (e.g., ServiceNow, Jira, Freshdesk). Exposure to basic scripting or automation tools (e.g., PowerShell). Understanding of ITIL principles. Prior involvement in ERP implementation or upgrade projects Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business ...

Leeds/Bradford or adjacent areas (preferred for onsite presence). Desirable Skills · Water/Utilities industry experience (advantageous). · Certifications in SAFe, PMP, ITIL, or similar frameworks. · Familiarity with cloud platforms (Azure), data modernization, and DevOps practices. ...

Leeds/Bradford or adjacent areas (preferred for onsite presence). Desirable Skills: · Water/Utilities industry experience (advantageous). · Certifications in SAFe, PMP, ITIL, or similar frameworks. · Familiarity with cloud platforms (Azure), data modernization, and DevOps practices. ...

ensuring that services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance. 5. Participate in Information Governance and security as required and ensure ...

Windows OS Previous experience in IT Support or Technician role. Microsoft 365 expertise (beyond Office apps). IT-related certification (CompTIA A+, Microsoft Certified, ITIL Foundation) or relevant degree. Excellent communication skills – ability to support non-technical users confidently. Proactive, organised, and able to work independently. Driving licence (role ...

experience. Work closely with IT colleagues and third-party suppliers to resolve issues promptly and within agreed SLAs. Manage incidents, problems, and changes using ITIL-based best practices. Maintain accurate documentation and asset records to support compliance and reporting. Build strong relationships with colleagues to promote collaboration and improve system ...

limited to the above points. Key skills/knowledge: Must be certified Security Cleared or ability to be achieve on application Must be ITIL certified Quantifiable experience of operating in a face paced moving client facing engagement In depth quantifiable knowledge and hands on experience in troubleshooting IT related issues ...

networking, virtualisation, and cloud platforms (AWS, Azure, or GCP). Experience working within structured governance frameworks and managing complex stakeholder environments. Solid grasp of ITIL processes, service transition, and change management best practices. Excellent leadership, communication, and presentation skills, with the ability to engage both technical and non-technical audiences. ...