1 to 25 of 145 ITIL Jobs in the North of England

Knowledge of VDI performance monitoring and capacity planning tools. Exposure to Zero Trust, security hardening, and multi-factor authentication in Citrix environments. Familiarity with ITIL processes and change management practices. About you: UK national Location - Flexible, with occasional paid travel to Derby Security cleared to SC Confident in delivering high ...

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role ...

staff Highly analytical with a structured and methodical approach to problem solving and able to translate and interpret large amounts of data Qualifications Essential ITIL V3 or V4 Foundation Significant evidence of continued professional development Interpersonal Skills Essential Proven ability to capture and disseminate technical and business information Equality, Diversity ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

lights of changing circumstances and in consultation with the job holder. Person Specification Qualifications Essential Educated to GCSE level or equivalent relevant experience. ITIL Foundation Certificate or equivalent experience. Desirable SDI Service Desk Analyst. MCSA/MCSE or equivalent certification. Experience Essential Customer service skills and fault resolution advising ...

Management experience Diploma/B.E/B.Tech/M.Tech/M.Sc in Computer Science/IT preferred (or any engineering field considered) or equivalent ITIL, PMP, or other relevant certifications are highly desirable. Strong understanding of IT service management frameworks and best practices Excellent communication and interpersonal skills Ability ...

Management experience Diploma/B.E/B.Tech/M.Tech/M.Sc in Computer Science/IT preferred (or any engineering field considered) or equivalent ITIL, PMP, or other relevant certifications are highly desirable. Strong understanding of IT service management frameworks and best practices Excellent communication and interpersonal skills Ability ...

role: Level 2 – 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence What we offer in return: Competitive salary ...

Looking For: Strong customer service skills with excellent communication. Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more. ITIL Foundation qualification or equivalent experience. Ability to work in a fast-paced, agile environment. Some of our benefits: 23 days holiday + bank holidays (rising with ...

experience. · Familiarity with Jira Service Management or ITSM tools. · Hands-on with CRM systems (e.g., Salesforce, Dynamics). · Knowledge of change control and governance. · ITIL Foundation or similar certification. Personal Qualities We're looking for someone professional, organised, and dependable with a strong sense of ownership. You thrive under pressure ...

Lead. Communication: Exceptional ability to explain technical concepts to non-technical staff and directors. Education: A degree in IT or equivalent professional certifications (MCSE, ITIL, or similar). Local Knowledge: A strong understanding of the Preston/North West business landscape is a plus. Oscar Associates (UK) Limited is acting ...

macOS. Experience with Azure or AWS cloud environments. Understanding of networking, SAN, and data centre technologies. PowerShell scripting and automation skills. Certifications such as ITIL, MCITP, CCNA. Microsoft 365 administration knowledge. Experience with Agile delivery environments. Familiarity with monitoring/SEIM platforms (PRTG, Sumo Logic). Benefits Ownership ...

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

/IP networking fundamentals Scripting/programming concepts (e.g., PowerShell, Python, Bash) Desirable Experience: Exposure to formal project frameworks (e.g., Agile, Prince2) Understanding of ITIL and service management practices Proven ability to troubleshoot multi-layered technical issues Strong documentation and communication skills, with confidence engaging stakeholders at all levels Benefits ...

love to see any of the following certifications although not essential: Azure Administrator or Architect (AZ-104/AZ-305) or equivalent AWS certification ITIL v4 Foundation Cyber Essentials/ISO 27001 exposure CCNA or similar networking certification If you’re an Infrastructure Leader ready to take ownership ...

looking for Proven experience in IT service delivery or operations management within a complex, multi-site or international organisation. Strong understanding of ITIL practices, with the ability to implement and govern Incident, Request, Problem, and Change Management processes. Demonstrated leadership of internal and outsourced teams, driving measurable service improvements ...

SSRS, Logic Apps, Azure services & BI. Experience with Power Apps, Power Automate, JavaScript or C#. Familiarity with configuring workflows, UI, and system fields. ITIL experience or certification. Experience working with integrated systems and complex environments.. Location & Working Pattern Manchester-based On-site initially, with the potential to move ...

/XDR, and DLP (e.g., Splunk, Qualys, Defender, Purview, CrowdStrike) Windows Server, Active Directory, and Microsoft 365 security Relevant certifications (e.g., ISO, ISC2, ITIL, BCS, CompTIA) or a willingness to train for these certifications as part of your continuous professional development Strong communication, analytical thinking, and stakeholder engagement skills Familiarity ...

data center or REIT industry is preferred. Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework. Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts. Analytical Skills: Exceptional critical thinking and structured problem-solving ...

data center or REIT industry is preferred. Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework. Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts. Analytical Skills: Exceptional critical thinking and structured problem-solving ...

data center or REIT industry is preferred. Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework. Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts. Analytical Skills: Exceptional critical thinking and structured problem-solving ...

Specification Qualifications Essential Able to meet the requirements of the Knowledge and Skills Framework for their role Degree or equivalent experience in similar role ITIL Foundation Certificate Current Full Driving Licence Desirable Prince 2 Foundation Experience Essential Experience as a Service Management Analyst (or equivalent) Experience of service and quality ...

resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support ...