1 to 25 of 116 ITIL Jobs in the North of England

Knowledge of VDI performance monitoring and capacity planning tools. Exposure to Zero Trust, security hardening, and multi-factor authentication in Citrix environments. Familiarity with ITIL processes and change management practices. About you: UK national Location - Flexible, with occasional paid travel to Derby Security cleared to SC Confident in delivering high ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

senior point for 2nd/3rd line support and incident resolution • Champion compliance with ISO 27001, GDPR, and Cyber Essentials Plus • Drive improvements in ITIL processes, documentation, and automation You will need: • 5+ years in infrastructure/system engineering, ideally in multi-site/enterprise settings • Deep knowledge of Microsoft ...

demonstrable equivalent experience in Cyber Security. Working toward IT certifications in security. ISC, ISACA, Comp TIA etc Desirable Current or prior IT Infrastructure certificates ITIL - IT Service Management Experience Essential Experience of enterprise scale infrastructure and how all the components work together. Experience of dealing with Malware, Working with Antivirus ...

infrastructure services in large-scale environments. Strong analytical and problem-solving skills, with the ability to diagnose complex, cross-domain issues. Good understanding of ITIL-aligned service management practices, including incident, problem, and change management, with a focus on architectural governance. Desirable Skills and Experience Experience designing or integrating solutions ...

with colleagues across departments. Flexible and adaptable to changing technologies and a dynamic work environment. Relevant certifications such as CCNA, MCSE, CompTIA Security+, or ITIL are highly desirable. Experience with cloud computing platforms such as AWS, Azure, or Google Cloud. GCSE grade B or above in Mathematics and English ...

degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I) If you would like to find out more about this fantastic opportunity ...

macOS. Experience with Azure or AWS cloud environments. Understanding of networking, SAN, and data centre technologies. PowerShell scripting and automation skills. Certifications such as ITIL, MCITP, CCNA. Microsoft 365 administration knowledge. Experience with Agile delivery environments. Familiarity with monitoring/SEIM platforms (PRTG, Sumo Logic). Benefits Ownership ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

maintaining high service standards Work productively to achieve and exceed SLAs, KPIs, and profitability targets Essential Experience & Knowledge Previous experience working on an ITIL-based service desk Basic knowledge of Active Directory configuration and administration Understanding of DNS Basic router configuration and support experience (ideally Cisco, Draytek) Experience with Windows ...

Intune (device enrolment, compliance, update rings), Microsoft Entra ID (identity), Microsoft Defender suite (Endpoint, Email & Collaboration) ,Basic scripting/automation (PowerShell) for routine tasks. ITIL aligned service management and change control Experience of Telephone systems Event/venue support experience Experience with SharePoint, Microsoft apps Understanding of and experience working ...

enterprise architecture (eg TOGAF), information security (eg CISSP, ISO 27001), cloud-based enterprise solutions (eg AWS/GCP Cloud Architect) or service management (eg ITIL) Membership or fellowship of relevant professional bodies (eg BCS, Faculty of Clinical Informatics Knowledge Essential Extensive working at a senior level (eg AFC 8d/ ...

/IP networking fundamentals Scripting/programming concepts (e.g., PowerShell, Python, Bash) Desirable Experience: Exposure to formal project frameworks (e.g., Agile, Prince2) Understanding of ITIL and service management practices Proven ability to troubleshoot multi-layered technical issues Strong documentation and communication skills, with confidence engaging stakeholders at all levels Benefits ...

SSRS, Logic Apps, Azure services & BI. Experience with Power Apps, Power Automate, JavaScript or C#. Familiarity with configuring workflows, UI, and system fields. ITIL experience or certification. Experience working with integrated systems and complex environments.. Location & Working Pattern Manchester-based On-site initially, with the potential to move ...

manage problem records, including perform Root Cause Analysis (RCA). Proven demonstrative working knowledge of Change and Incident management principles working within the ITIL framework. You and your role Imagine starting your day by checking the digital pulse of thousands of mobile devices across DWP. With a quick scan ...

manage problem records, including perform Root Cause Analysis (RCA). Proven demonstrative working knowledge of Change and Incident management principles working within the ITIL framework. You and your role Imagine starting your day by checking the digital pulse of thousands of mobile devices across DWP. With a quick scan ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

Business case development Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects. Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. As an individual you will have excellent problem-solving skills and attention to detail, be a self-starter, driven, and comfortable with taking responsibility ...

processes and tools Experience supporting SAP within a manufacturing, logistics, or supply chain environment Understanding of SAP integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field SAP certification(s) in relevant modules desirable but not essential Strong ...

processes and tools Experience supporting SAP within a manufacturing, logistics, or supply chain environment Understanding of SAP integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field SAP certification(s) in relevant modules – desirable but not essential Strong ...

contact for IT support queries via telephone, email, or the service desk system Log, categorise, and prioritise incidents and service requests in line with ITIL best practices Provide basic troubleshooting for hardware, software, and connectivity issues Escalate more complex problems to second-line support or specialist teams Assist with user ...

Ubuntu) exposure and automation experience beneficial Strong awareness of cyber security best practices Desirable Vendor certifications (Microsoft, Cisco, VMware, Juniper) PowerShell or scripting experience ITIL v4 This is an excellent opportunity to work in a global, business-critical environment with exposure to enterprise-scale infrastructure and long-term development. ...