1 to 25 of 893 ITIL Jobs in the UK

practitioner’s current role: e.g. Health and safety standards; change management; incident management and problem management standards; and common service focused frameworks such as ITIL Version 3**SKILLS AND EXPERIENCE****Functional/Technical Competencies:**Essential:* Strong understand of IT infrastructure, SaaS applications and modern collaboration suites* Proficiency with monitoring tools ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. Project Support Assist with hardware rollouts, migrations and system upgrades. Support testing and deployment of new solutions. Help ...

reporting functionsHighly Desirable* Proven experience leading strategic security initiatives and process automation in large-scale environmentsEDUCATION/QUALIFICATIONS/TECHNICAL COMPETENCIES**Highly Desirable*** ITIL 4* Proficient in ITSM tools (Extensive experience of ServiceNow, Jira Service Management)* Knowledge of: + Ivanti LANDesk, Qualys, Splunk + Windows Server/Desktop, RHEL/ ...

learn. The ability to manage multiple support requests in a busy environment. Exposure to Microsoft Intune, Entra ID (Azure Active Directory), Active Directory or ITIL practices would be advantageous but isn't essential. What's on Offer? Initial 6-month contract with strong potential for extension. Hybrid working based ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

routing, switching, VLANs, firewalls, VPNs) Experience with SIEM and security monitoring tools Familiarity with Microsoft Defender, Endpoint Protection, or similar tools Strong understanding of ITIL frameworks Excellent communication and stakeholder engagement skills Desirable Security certifications (CompTIA Security+, Microsoft SC-200/300/100) Knowledge of ISO 27001, NIST ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

analysis (RCA). This includes support out of hours being on call/on duty for approximately one week of every month. Operate within ITIL-aligned service management processes, including: Incident Management Problem Management Change Management Request Fulfilment Ensure all tickets, escalations, and technical activities meet agreed SLA targets. Support ...

templates. \n Knowledge of Microsoft Entra ID and Defender for Cloud. \n Familiarity with DevOps practices and CI/CD pipelines. \n Understanding of ITIL service management processes. \n\n Qualifications \n \n Bachelor's degree in Information Technology, Computer Science, Cyber Security, or equivalent experience. \n 5+ years ...

Microsoft Intune/Endpoint Manager. SCCM. Kandji or Workspace ONE. Okta Identity Management. Exchange Online. TCP/IP networking and VPN technologies. PowerShell scripting. ITIL Foundation certification. Experience using ServiceNow, Jira Service Management or similar ITSM tools. What's on Offer Salary of £50,000 - £60,000 . Hybrid working ...

detail. • No prior experience required; training will be provided. Desirable: • Familiarity with Microsoft 365, Windows 11, or endpoint tools (not essential). • Interest in ITIL Foundation principles or similar frameworks. About Us Not Specified ...

cloud computing and continuous learning Strong team-working skills and a professional work ethic DESIRABLE Previous experience within a managed services provider (MSP) environment ITIL Foundation knowledge or certification Microsoft certifications such as AZ-900, MS-900 or SC-900 Experience with Microsoft Intune, Azure platforms or endpoint management tools ...

driving licence is essential (with occasional travel required to other UK locations) *Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus ...

automation and operational tasks.Familiarity with Microsoft MMC, Event Viewer, and monitoring or SIEM tools.Understanding of backup, recovery, and disaster recovery processes.Experience working within ITIL-based service management environments.Knowledge of security frameworks and standards such as NIST and GDPR.Strong troubleshooting, documentation, and communication skills.Desirable CompTIA Security+ or equivalent security certification.Experience working ...