1 to 25 of 3,968 ITIL Jobs in the UK

Server Hybrid Administrator Associate or similar. Desired Qualifications: Prior experience supporting VIP users in legal, financial, media, or other executive-heavy industries. Familiarity with ITIL practices and process-oriented service delivery. Experience with MDM tools (Intune, Jamf) and endpoint management policies. Exposure to AV/conference room systems, Zoom Rooms More ❯

architectures. Skilled in managing P1/P2 incidents , business impact analysis, root cause investigations, and change coordination. Strong grasp of IT service management practices; ITIL v4 certification or equivalent preferred. Proactive Monitoring : Hands-on experience with tools like Dynatrace , Azure Application Insights , or similar platforms. Ability to use monitoring data More ❯

Expert Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure AI Engineer Associate (desirable) TOGAF 9 Certification (desirable) ITIL Foundation Certification (desirable) Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team More ❯

enable effective support of the business. Be an active member of the wider SQL community (desirable). Industry recognised Change and Project Management certifications (ITIL, Prince2 etc desirable). Azure Fundamentals and/or Azure Data Fundamentals certification or willingness to obtain such. Behaviours: Commercially focussed and results driven. Self More ❯

to enable effective support of the business. Be an active member of the wider SQL community (desirable) Industry recognised Change and Project Management certifications (ITIL, Prince2 etc desirable) Azure Fundamentals and/or Azure Data Fundamentals certification or willingness to obtain such. Behaviours Commercially focussed and results driven. Self-motivated More ❯

in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part More ❯

in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part More ❯

years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/ More ❯

a managerial role is essential. Technical Expertise: In-depth knowledge of the Microsoft tech stack, including cloud services, networking, and virtualisation technologies. Familiarity with ITIL frameworks and best practices in service management. Leadership Qualities: Proven ability to lead diverse teams effectively, providing mentorship and guidance while fostering a culture of More ❯

Person Specification 5+ years of experience in IT support or systems administration. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) are a plus Strong analytical, troubleshooting, and communication skills. Experience in the manufacturing industry and with SAP ERP is advantageous. Bachelors degree in information More ❯

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯

Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between More ❯

Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between More ❯

Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between More ❯

years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/ More ❯

/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Active Directory Mimecast Remote Support Tools Incident, Request, Problem, and Change Management ITIL foundation or other relevant IT qualifications Location: City of London, London (Onsite) Term: Full-Time, Permanent Benefits: Annual bonus, optional overtime and on-call, excellent More ❯

Microsoft Windows Server OS - IaaS (Windows/Linux) Desirable experience - IT/Related Degree - Microsoft O365 Administrator - Microsoft Azure Administrator - CCNA - MCSA/MCSE - ITIL Foundation V3+ - AWS - Sentinel - Logic Apps - API Mgmt. gateways - Intune and Autopilot - Application Proxies - Data management Gateways - Microsoft Data Protection Manager - Wi-Fi - Meraki - Palo More ❯

including hardware and network enhancements Customer Service Be responsible for all assigned Infrastructure related support incidents and project work and satisfactory resolution to agreed ITIL derived best practice standards Ensure work is prioritised effectively and communicated back to stakeholders To create or contribute to documentation and/or training material More ❯

with the ability to work collaboratively with others Ability to prioritize and manage multiple tasks in a fast-paced environment Experience working in an ITIL-based environment is preferred Full and valid UK driver's license Server Operating Systems including up to Microsoft Server 2022 Server Virtualisation Environments such as More ❯

monitoring tools and performance tuning Experience in leading application rollouts, upgrades, patching cycles, and providing post-deployment support is essential A good understanding of ITIL principles is preferable Our Culture We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new More ❯

and ensure actions and decisions are in sync with long-term objectives. Take ownership of incidents, requests, and project tasks, providing timely updates. Apply ITIL and project management practices to ensure smooth delivery. Recognise and escalate risks or constraints to service delivery. Collaborate effectively and use available resources efficiently. Balance More ❯

a focus on learning and development. Positive attitude with a passion for technology and improvement. Desirable Extras Industry certifications (e.g., CompTIA A+, Microsoft Certified, ITIL Foundation). Familiarity with ITSM tools such as ServiceNow, Jira, or Freshservice. Interest or experience in automation or scripting. What They Offer Excellent personal and More ❯

V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/ More ❯

ANS, certificate management, remote user (VPN/Citrix) and firewall management Good knowledge of IT security practices Good knowledge of ServiceNow and LogicMonitor Certifications – ITIL Foundation, CCNA & CCNP Desirable Experience Good knowledge of Microsoft server technologies (Windows 2019, 2016 & 2012) Good knowledge of VMware & Citrix Good knowledge of SD-WAN More ❯

Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for More ❯