1 to 25 of 1,465 ITIL Jobs in the UK

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills:IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

Microsoft Certified: Azure Administrator Associate. Microsoft Certified: Azure Solutions Architect Expert. Certified Kubernetes Administrator (CKA). Red Hat OpenShift Administration certification. VMware VCP certification. ITIL Foundation or equivalent service management certification. Knowledge of Azure Arc and hybrid cloud management technologies. Experience with Software Defined Networking (SDN). Knowledge of Zero ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

skills. Experience managing suppliers, budgets, support contracts and technology service improvements. Ability to prioritise competing operational demands while maintaining service quality and delivery momentum. ITIL Foundation or higher qualification. Agile, Scrum, project management or product delivery experience. Experience supporting digital transformation, automation and application modernisation initiatives. Experience with Microsoft ...

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience with ...

environments.Scripting & Automation: Proficiency in PowerShell or other automation tools to streamline workflows, system monitoring, and reporting for improved operational efficiency.ITIL & Service Management: Familiarity with ITIL processes, including managing incidents, working with third-party support teams, raising and managing change requests, and driving continuous service improvement.Office 365, Azure, Windows Server environments.M365 ...

environments.Scripting & Automation: Proficiency in PowerShell or other automation tools to streamline workflows, system monitoring, and reporting for improved operational efficiency.ITIL & Service Management: Familiarity with ITIL processes, including managing incidents, working with third-party support teams, raising and managing change requests, and driving continuous service improvement.Office 365, Azure, Windows Server environments.M365 ...

qualification/experience including courses in computer programming, systems analysis, system development, or systems engineering and have extensive experience as a Software Developer Desirable ITIL Microsoft Certified Developer Experience Essential Understand the high-level principles and considerations across the technology stack from front-end accessibility to back-end databases Desirable ...

multiple competing tasks. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Full UK driving licence and willingness to travel occasionally. Knowledge of ITIL principles and service management best practice. Experience with Microsoft Intune and endpoint management technologies. Experience building, deploying and supporting Windows 11 devices. Working knowledge ...

review meetings with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear and meaningful performance ...

VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2 – 3 line support in a Microsoft ...

Intune. Basic understanding of networking concepts including DNS, DHCP, VPNs, and Wi-Fi connectivity. Experience supporting laptops, desktops, mobile devices, and printers. Awareness of ITIL principles or service management frameworks. Relevant certifications or ongoing study (e.g., CompTIA ITF+, CompTIA A+, Microsoft Fundamentals). ...

ServiceNow, HaloITSM, Jira Service Management or Freshservice • Knowledge of Microsoft Intune, Autopilot or Azure Virtual Desktop • Understanding of Cyber Essentials, ISO 27001 or ITIL practices Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while ...

solving skills with a proactive approach. Excellent communication and stakeholder management skills. Microsoft certifications in Active Directory, Azure or related technologies, or equivalent experience. ITIL Foundation certification or equivalent practical experience. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment ...

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In‐depth understanding of technology structure ...

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

Industry relevant qualifications, such as Microsoft certifications (e.g. Windows Server, Microsoft 365, SQL Server or AZ104 Azure Administrator Associate), networking certifications (e.g. CCNA) and ITIL foundation V3 or V4 would be beneficial to your application You should be a pragmatic and charismatic person with a 'can-do' attitude, capable ...

onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes ...