1 to 25 of 956 ITIL Jobs in the UK

group memberships, RBAC, conditional access policies, MFA troubleshooting, and understanding of zero-trust security models and compliance requirements. Incident & Problem Management - Highly skilled in ITIL incident management processes with emphasis on major incident coordination affecting users or business-critical systems. Experience coordinating cross-functional teams during outages, conducting root cause ...

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance-related certifications ...

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

align technical infrastructure with storytelling needs and real-time coverage demands. Service Assurance & Operations Control Lead the Operations Control Center (OCC) to deliver proactive, ITIL-aligned monitoring, incident, problem, and change management across all AP technology systems. Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms. ...

align technical infrastructure with storytelling needs and real-time coverage demands. Service Assurance & Operations Control Lead the Operations Control Center (OCC) to deliver proactive, ITIL-aligned monitoring, incident, problem, and change management across all AP technology systems. Ensure business continuity and disaster recovery readiness for critical editorial and delivery platforms. ...

infrastructure health. Ability to produce clear and concise technical documentation and incident reports. Strong problem-solving skills and attention to detail. Understanding of ITIL framework and service management best practices. Desirable: Knowledge of EXAGRID storage platforms KEY BEHAVIOURAL INDICATORS Excellent customer service and communication skills. Strong analytical and problem-solving ...

attributes): Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM). Microsoft certifications (MCSA/MCSE or role-based equivalents) ITIL 4 certification. CompTIA Security+ or similar Cyber Security based certification. Experience with Cyber Essentials Plus, ISO 27001 or other compliance frameworks. Vendor/contract/ ...

spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management—while fostering continuous improvement and partner assurance. By embedding Information Technology Infrastructure Library (ITIL) and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example … ensure compliance aligned to strategic objectives. Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. Collaborative, structured, and improvement-focused mindset. Familiarity with SIAM and multi-supplier ...

spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management—while fostering continuous improvement and partner assurance. By embedding Information Technology Infrastructure Library (ITIL) and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example … ensure compliance aligned to strategic objectives. Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. Collaborative, structured, and improvement-focused mindset. Familiarity with SIAM and multi-supplier ...

environments, with a particular focus on Microsoft Azure. You should hold a Microsoft Certified: Azure Administrator Associate (AZ-104) qualification, as well as an ITIL v4 Foundation certification. Hands-on experience with a broad range of Azure services is essential. This includes working with Virtual Machines, Azure Storage, Networking, Active ...

ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure ...

reporting, and user administration. Understanding of business functions like sales order processing, inventory control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (e.g., Halo, Zendesk, ServiceNow). Desired Skills and Experience ERP, SQL, WOrkflow, Application Support. Office365, ITSM ...

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

multitask and work independently while managing multiple priorities. Strong problem-solving and root-cause analysis abilities. Experience in asset inventory and equipment lifecycle management. ITIL certification or knowledge is desirable. Full UK Driving Licence and access to a car. Working Conditions: Travel required between customer sites (vehicle available for onsite ...

Alto Strata Cloud Manager. Familiarity with Cisco Meraki environments. Exposure to Linux (Ubuntu) systems. Industry certifications (e.g., MSP, MCSE, CCNA, Azure Architect Expert, CISSP, ITIL). The Qualities That Set You Apart Passionate about creating secure, sustainable, and high-performing technology environments. Purpose-driven, with high integrity and strong ownership ...

Alto Strata Cloud Manager. Familiarity with Cisco Meraki environments. Exposure to Linux (Ubuntu) systems. Industry certifications (e.g., MSP, MCSE, CCNA, Azure Architect Expert, CISSP, ITIL). The Qualities That Set You Apart Passionate about creating secure, sustainable, and high-performing technology environments. Purpose-driven, with high integrity and strong ownership ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered ...

working in cloud environments, with a focus on Microsoft Azure Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Administrator Associate (AZ-104) ITIL v4 Foundation Hands-on experience with Microsoft Azure services including: Virtual Machines, Azure Storage, Azure Networking, Azure Active Directory Azure Key Vault, Azure Security Center ...

desk Qualifications Essential Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Leadership, Stakeholder management, Business administration Desirable MCSA, MCITP ITIL, PRINCE2, or other management/technical certifications. CompTIA (Network+ A+ or Security+) Azure Fundamentals (AZ-900) Awareness of cybersecurity best practices within managed service environments. ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

delivery, preferably in the banking or financial services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent ...

Excellent troubleshooting, documentation, and stakeholder communication skills. Desirable: Experience in transport, logistics, or supply chain systems; AWS/Microsoft Certifications; Networking/Security Certifications (ITIL, CompTIA Security+). Benefits: Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. Competitive salary and comprehensive ...