1 to 25 of 861 ITIL Jobs in the UK

practitioner’s current role: e.g. Health and safety standards; change management; incident management and problem management standards; and common service focused frameworks such as ITIL Version 3**SKILLS AND EXPERIENCE****Functional/Technical Competencies:**Essential:* Strong understand of IT infrastructure, SaaS applications and modern collaboration suites* Proficiency with monitoring tools ...

reporting functionsHighly Desirable* Proven experience leading strategic security initiatives and process automation in large-scale environmentsEDUCATION/QUALIFICATIONS/TECHNICAL COMPETENCIES**Highly Desirable*** ITIL 4* Proficient in ITSM tools (Extensive experience of ServiceNow, Jira Service Management)* Knowledge of: + Ivanti LANDesk, Qualys, Splunk + Windows Server/Desktop, RHEL/ ...

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills IT Operations & Service Continuity: Ability to ensure IT systems are highly available ...

managing your workload. The ability to explain technical information to non-technical users. Experience working collaboratively across technical teams and with third-party suppliers. ITIL Foundation certification or equivalent experience (desirable). Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused ...

Avecto, McAfee, or similar technologies. Scripting experience with PowerShell, Python, VBScript, SQL, or similar tools to automate diagnostics, reporting, or remediation tasks. Understanding of ITIL practices, change management, incident management, problem management, knowledge management, and service level expectations. Experience creating support procedures, escalation guides, operational runbooks, and knowledge articles. Success ...

adoption of AI technologies while managing associated security, privacy, compliance, and operational risks. Experience supporting networks, VPNs, firewalls, and cloud-based services. Familiarity with ITIL-based service management and ITSM platforms. Strong troubleshooting, analytical, and problem-solving skills. Required Experience with Microsoft Azure services. Experience with Microsoft Power Platform (Power ...

conference-room support at scale (Zoom Rooms and similar). Experience partnering with Security, People, and Finance functions on cross-functional programs. Relevant certifications (ITIL, Microsoft, Apple) are a plus, not a requirement. What are some of the benefits? Roku is committed to offering a diverse range of benefits ...

skills, with the ability to mentor others and manage competing priorities. Relevant certifications such as Azure Administrator, Azure Solutions Architect, AWS SysOps, Security+ or ITIL would be advantageous. #J-18808-Ljbffr ...

VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...

ticketing platforms, or workflow management systems. Experience working in policing, central government, or national-level multi-agency environments. Knowledge of service management principles (e.g., ITIL), business operations, or portfolio governance. Experience using tools such as ServiceNow, JIRA, Azure DevOps, or similar platforms. Familiarity with performance frameworks, KPIs, or capacity/ ...

Basic Scripting & Automation : Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications : Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience : General understanding of endpoint security hygiene (phishing mitigation, identity ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

within a business environment Exposure to ISO 27001, Cyber Essentials Plus, or similar security frameworks Experience with API integrations and data workflows Familiarity with ITIL service management principles and ITSM platforms Experience managing third-party vendors and external technology partners For a more detailed brief and a confidential conversation ...

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

review meetings with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear and meaningful performance ...

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft ...

similar) Ability to prioritise workload and work effectively in a fast-paced environment. Extra qualities that would be a great fit for our team: ITIL Foundation certification or awareness of IT service management principles. Experience supporting Azure Active Directory, multi-factor authentication, and self-service password reset tools. Familiarity with ...

automation technologies and Infrastructure as Code Exposure to AI-enabled operational tooling and enterprise AI governance. Industry certifications such as: Microsoft Azure CISSP CCSP ITIL VMWare TOGAF Soft Skills Required Strong technical leader with excellent operational management capabilities. Pragmatic and commercially aware decision-maker Self-starter with a strong sense ...

experience Vendor certifications such as Veeam Certified Engineer (VMCE), Commvault, Rubrik, Cohesity, Veritas, Dell Technologies, Microsoft Azure, or AWS credentials CompTIA Server+, Network+, Security+, ITIL 4 Foundation, or comparable infrastructure and service management certifications Enterprise Backup, Recovery & Data Protection Data Resilience, Cyber Recovery & Ransomware Readiness Recovery Point Objectives (RPO) & Recovery ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...