1 to 25 of 921 ITIL Jobs in the UK

required Additional certifications in Microsoft 365, Azure, or related technologies are desirable. Preferred Additional Skills Knowledge of Agile, ITIL practices and service management. Exposure to DevOps methodologies and tools. Ability to manage and optimise storage solutions. Understanding of compliance standards (GDPR, ISO 27001). Personal Attributes Analytical thinker with ...

group memberships, RBAC, conditional access policies, MFA troubleshooting, and understanding of zero-trust security models and compliance requirements. Incident & Problem Management - Highly skilled in ITIL incident management processes with emphasis on major incident coordination affecting users or business-critical systems. Experience coordinating cross-functional teams during outages, conducting root cause ...

Agile methodologies and CI/CD pipelines for faster, safer delivery Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. ITIL® Certification (Intermediate or Expert level) with a focus on Change Management. Familiarity with COBIT® and other IT governance frameworks is a plus. Compliance-related certifications ...

Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership experience driving team performance and improvement. Certifications Essential: MCSE, ITIL, CCNA (or equivalent) Desirable: CISSP/Security+, ISO 27001, PRINCE2 Details: Salary : £65, 000 - £70, 000 Working Hours : Full time Monday - Friday Location : Tamworth ...

attributes): Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM). Microsoft certifications (MCSA/MCSE or role-based equivalents) ITIL 4 certification. CompTIA Security+ or similar Cyber Security based certification. Experience with Cyber Essentials Plus, ISO 27001 or other compliance frameworks. Vendor/contract/ ...

Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good To Have Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts. Note: 3 days at office is mandate/Monday and Friday is work from home ...

Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts ...

Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts ...

Microsoft 365 Mobility & security certifications Knowledge of Windows Server, MS Exchange and Office 365 solutions Good to Have: Microsoft 365 Certified: Enterprise Administrator Expert ITIL knowledge of V3 Experience in designing and implementing automation scripts ...

with MS SQL SSIS/SSRS Experience with use and configuration of Application Monitoring tools Client requirement gathering, prioritisation and scoping experience Desirable skills ITIL Service Management Certification or equivalent University education in Computer Science, Engineering or related field, or equivalent experience Experience of working with outsources, offshore, 3rd party ...

spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management—while fostering continuous improvement and partner assurance. By embedding Information Technology Infrastructure Library (ITIL) and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example … ensure compliance aligned to strategic objectives. Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. Collaborative, structured, and improvement-focused mindset. Familiarity with SIAM and multi-supplier ...

environments, with a particular focus on Microsoft Azure. You should hold a Microsoft Certified: Azure Administrator Associate (AZ-104) qualification, as well as an ITIL v4 Foundation certification. Hands-on experience with a broad range of Azure services is essential. This includes working with Virtual Machines, Azure Storage, Networking, Active ...

ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure ...

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

Lead SharePoint and Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong ...

strengthen include: Container platforms and orchestration (Docker, Kubernetes) Monitoring and observability tools (Splunk, Prometheus, Grafana) Infrastructure-as-code and CI/CD pipelines ITIL or service management frameworks Mentoring and technical leadership across the 24x7 function This is more than a jobits a chance to define how infrastructure is delivered ...

desk Qualifications Essential Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Leadership, Stakeholder management, Business administration Desirable MCSA, MCITP ITIL, PRINCE2, or other management/technical certifications. CompTIA (Network+ A+ or Security+) Azure Fundamentals (AZ-900) Awareness of cybersecurity best practices within managed service environments. ...

delivery, preferably in the banking or financial services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent ...

Excellent troubleshooting, documentation, and stakeholder communication skills. Desirable: Experience in transport, logistics, or supply chain systems; AWS/Microsoft Certifications; Networking/Security Certifications (ITIL, CompTIA Security+). Benefits: Exposure to large-scale digital transformation projects in a leading logistics organisation. Professional development and training opportunities. Competitive salary and comprehensive ...

regulated industries. Proven track record of managing major incidents, conducting root cause analysis (RCA), and implementing permanent fixes. Strong knowledge and practical application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. ...

regulated industries. Proven track record of managing major incidents, conducting root cause analysis (RCA), and implementing permanent fixes. Strong knowledge and practical application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. ...