1 to 25 of 1,625 ITIL Jobs in the UK

Senior IT Support Analyst

Location
Glasgow, Scotland, United Kingdom
project-based organisations. Halo ITSM or comparable enterprise ITSM experience. Experience coordinating suppliers and supporting business‐critical applications. PowerShell or other automation experience. Microsoft, ITIL, CompTIA or equivalent certifications. Attached to this advert you will find a full overview of the fantastic benefits we offer, along with a detailed ...

Analyst, Critical National Infrastructure

Location
Wokingham, England, United Kingdom
Agile delivery: Scrum, Kanban, Jira, sprint planning, stakeholder management and continuous improvement. Qualifications A degree in a relevant discipline or equivalent relevant professional experience. ITIL v3 Foundation certification. SAFe Agile certification. What You’ll Get A competitive salary of £56,500 - £66,000 dependent on experience and capability You will ...

Technical Analyst

Location
United Kingdom
time management abilities. Certifications (Desirable) SC 400: Microsoft Information Protection Administrator. MS 500: M365 Security Administrator. AZ 900 or SC 900 (fundamentals). ITIL Foundation (for operational roles). Additional Info Additional interest include: Security Clearence To be successfully appointed to this role, must be eligible to obtain Security Check ...

Infrastructure & Cloud Operations Engineer - 12 month FTC

Location
Oxford, England, United Kingdom
contexts. Experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, or ARM templates. Familiarity with cloud governance, compliance, and cost optimisation practices. ITIL Foundation or equivalent service management experience. Relevant cloud certifications (e.g., Microsoft Certified: Azure Administrator Associate) are desirable. Behavioural Competencies Technical Expertise - Maintains up-to-date ...

Identity Delivery Manager (12-month contract)

Location
Greater London, England, United Kingdom
platforms Understanding of regulatory requirements (PRA, FCA) relating to operational resilience Experience managing identity projects in financial services or highly regulated industries Familiarity with ITIL frameworks and service management best practices Experience with identity governance and administration (IGA) platforms Knowledge of cloud platforms (Azure, AWS) and their identity services Technical ...

3rd Line Support Analyst - Wintel/Active Directory

Location
Nottingham, England, United Kingdom
Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

Senior IT Systems Administrator

Location
West of England, England, United Kingdom
with technology suppliers and considering licensing, support and service‐management requirements Hands‐on experience with Intune, Landscape, JumpCloud, Atlassian products or comparable administration tools ITIL Foundation or an equivalent service‐management qualification Experience with automation and Infrastructure as Code Experience of cloud infrastructure such as AWS and Azure. Experience working ...

Senior IT Systems Administrator

Hiring Organisation
Twinstream Limited
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent
Salary
£60,000
risk assessment, prioritisation and communication skills. Experience guiding colleagues, maintaining technical documentation and working with suppliers. Desirable: Intune, Landscape, JumpCloud, Atlassian or similar tools; ITIL Foundation; Infrastructure as Code; AWS or Azure; ISO 27001; Cyber Essentials Plus; UK public-sector experience; and involvement in agile delivery or developing IT policies ...

Senior Infrastructure and Cloud Engineer

Hiring Organisation
Hiredonline
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Virtual WAN Backup & Replication Peplink SD-WAN UniFi/Omada SDN Keeper Security Microsoft Defender/Sentinel Cyber Essentials and/or ISO 27001 ITIL Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Entra ID Intune Exchange Online SharePoint Online ...

Senior Infrastructure Engineer

Hiring Organisation
First Military Recruitment Ltd
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Contract
Bicep, or ARM templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...

ICT Infrastructure Operations Engineer (3rd Line & Automation)

Location
Hoddesdon, England, United Kingdom
/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL‐based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

Endpoint Support Team Lead

Location
Cardiff, Wales, United Kingdom
Endpoint, Patch My PC, SCEPman, application virtualisation, Azure Virtual Desktop/DaaS or mobile device management , as well as Higher Education experience. Relevant Microsoft, ITIL or Azure certifications are also advantageous. Why Academia? At Academia, we are redefining the landscape of IT services across education, business, public sector and nonprofit ...

Desktop Support Engineer

Location
Greater London, England, United Kingdom
tools such as CrowdStrike, Darktrace or Zscaler Exposure to financial services technology (e.g. Bloomberg terminals) Experience with Okta or similar identity providers Familiarity with ITIL practices or ticketing systems (e.g. JIRA Service Management) Basic networking knowledge (DNS, DHCP, TCP/IP, VPN) Practical use of AI tooling to work smarter ...

SIAM Service Request Analyst

Location
United Kingdom
service towers. Knowledge of ITSM best practices, including Request Management, Incident Management, Service Level Management, and Supplier Management, with a good understanding of ITIL frameworks. Experience monitoring service request performance, analysing trends, producing management information, and identifying opportunities to improve service quality and customer experience. Strong analytical, organisational, and problem ...

Manager, Data Aggregation & Distribution L2 Support

Location
United Kingdom
related technical field (or equivalent work experience) Relevant cloud platform certifications (e.g., Microsoft Azure Data Engineer, Databricks Certified Associate) are an advantage ITIL Foundation certification or equivalent service management qualification is beneficial Skills: Experience with cloud data platforms including Azure, Databricks, Snowflake, and Denodo preferred Working knowledge of Data Lake ...

Client Service Delivery

Location
Nechells, England, United Kingdom
Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer‐facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k, Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site ...

Siam Service Request Lead

Hiring Organisation
Capgemini
Location
Manchester, United Kingdom
Employment Type
Full Time
service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

SIAM Change Analyst

Location
United Kingdom
organisational, problem‐solving, and communication skills Experience producing change metrics, compliance reporting, and management information to support service governance and decision‐making Knowledge of ITIL frameworks, SIAM operating models, and enterprise digital platforms (e.g. Microsoft ecosystem) is beneficial We are a Disability Confident Employer Capgemini is proud ...

3rd Line Support Analyst - Wintel/Active Directory (DV Cleared)

Hiring Organisation
Hays Talent Solutions
Location
Derby, Derbyshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 600 Daily
Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds DV or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

Service Desk & Support Manager

Location
Essex, England, United Kingdom
team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

Chief Technology Officer

Location
Royal Tunbridge Wells, England, United Kingdom
Development, Testing, Infrastructure, Cyber and Information Security, Data, Project Management and IT Support. Candidates should possess relevant qualifications and certifications, such as a degree, ITIL, TOGAF, CISSP/CISM, PRINCE2, Agile certifications, or be able to demonstrate equivalent practical experience. Strong track record of managing technology budgets, suppliers and strategic ...

Infrastructure & Systems Engineer

Location
Nottingham, England, United Kingdom
subject or 3 years experience Evidence of continuing professional development in technical infrastructure UK Driving license with no more than 3 penatly points ITIL Foundation Post graduate qualification in IT related subject Experience Demonstrable experience within a similar IT position including technical troubleshooting Experience in using and administering desktop, server ...

Desktop Support

Location
Greater London, England, United Kingdom
Diligence in task tracking, documentation, cross-training, and information sharing to continuously improve technology service delivery. Experience using service management tools and best practices (ITIL, ITAM, ITSM) Proficiency working in Windows Operating Systems (Windows 10/11, Windows Server) Experience with Active Directory and Entra ID Services Management of mobile ...

Senior Solution Architect

Location
Cheltenham, England, United Kingdom
experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

Principal Platform Engineer - Secure Environments

Location
Yeovil, England, United Kingdom
platforms such as Microsoft Azure or Amazon Web Services. Containerisation platforms such as Kubernetes or Docker. Security monitoring, SIEM and integration with SOC tooling. ITIL or service-management practices. Relevant technical, engineering or leadership certifications. Candidates are not expected to be specialists in every area. We are particularly interested ...