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Change & Release Manager ITIL Northampton, Northamptonshire hybrid working role Salary 55-58k plus excellent benefits, remote working with occasional visits to their Northampton offices. We have a new role for an advanced organisation who are constantly pushing for pushing for positive change within their business, with continued success they … in Change Management, you'll lead release governance, establishing frameworks for safe and efficient change delivery. Core skills for this Change and Release Manager ITIL Foundation v3 or ITIL4 is essential Candidates must have 2-3 years experience in an ITIL Change and Release Management role Ability to influence others … ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, ITIL Foundation, ITIL Change, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Banking, Finance, Financial, Release Management, remote, #wfh Send your CV to or call more »

Soft Skills: · Analytical problem-solving skills to follow an incident or problem through to resolution · Excellent Customer service skills · Experience of working in an ITIL environment preferred but not essential · Use initiative with a positive and can-do attitude · Identify business impacting incidents and escalate according via the escalation process more »

security assessments, penetration tests, vulnerability scans, and assess organization cybersecurity maturity Complying with frameworks and regulations such as COBIT, NIST (800-53, cybersecurity), ISO, ITIL, PCI, GLBA, GDPR, HIPAA, and other data privacy and security standards and regulations. Provides internal customer support via assigned tickets for security-related issues, while more »

Excellent customer service skills • Strong and confident presentation skills • Professional verbal and written communication skills • Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: • ServiceNow • ITIL Foundation • Application virtualization (Microsoft APP-V) • Fundamental knowledge across Windows Operating Systems • MS SCCM 2012 If you have the skill required, apply now more »

SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position more »

SKILLS/QUALIFICATIONS: • Azure Cloud/Oracle Cloud • Left Hand Storage • EMC Networker/Unity • HPe 3PAR, SAN, MSA and StoreOnce • Project Management experience • ITIL Foundation and Transition • Skilled CCNA/CCNP • Linux knowledge and understanding If you have the skills required, please apply now more »

support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft more »

MS-500, AZ-104, AZ-140, MD-100, MD-101 Previous experience working in an MSP An understanding of Project Lifecycles Exposure to ITIL or other ITSM frameworks SIP/VOIP Telephony and mobile device experience Technical pre-sales experience About Us Cheeky Munkey Ltd are a thriving IT Managed more »

of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices using ServiceNow General PC/Server administration and maintenance including fault diagnostics and performance improvements New implementations, migrations, and upgrades National Travel required more »

Computing/IT or a related field, or have equivalent IT industry experience. Certifications and/or in depth experience in IT Service Management- ITIL, ITSMF etc. Financial and commercial awareness Proactive approach to self developing and maintaining knowledge of new and emerging technologies through, industry sources, as well as more »

Monitoring tools (PRTG, SNMP) * Firewall configuration and management * Backup and recovery solutions (VEEAM, Zerto) Experience * Proven team leadership and people development skills. * Understanding of ITIL practices and ability to apply them effectively. * Excellent analytical and problem-solving skills. * Ability to lead internal and external projects from inception to completion. * Exceptional more »

enrich this role. This position is within the Service Operations team, which offers support for a diverse range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Supports and troubleshoots a wide range of technologies across the entire more »

s responsibilities. This position is part of the Service Operations team, which provides support for a wide range of Managed Service contracts using the ITIL framework. The Role: So, what will you be doing as a Senior Infrastructure Engineer? Acts as a technical lead within the team for specific technologies more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »

of proactive solutions to common problems. Qualification & Experience: Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus. Previous experience in a service desk or technical support role is essential (2 year's experience or more is more »

Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution more »

Experience supporting Microsoft Azure Working knowledge of Apple OS X and IOS Good working knowledge of Imaging and Deployment Tools including SCCM, Intune, Autopilot ITIL Foundation v3 Interpersonal and communications skills Excellent verbal and written communication skills Pro-active approach to work Ability to communicate complex technical issues to non more »

certifications Excellent demand management, planning, organisation and prioritisation skills Ability to undertake out-of-hours work, during the evenings and at weekends Experience with ITIL environments and processes, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background more »

An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITIL v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »

of IT infrastructure - basic knowledge of project management tools/techniques, cloud/networking technologies, awareness of Change/Release Management etc. Desirable ServiceNow ITIL Foundation Application layering (VMware App Volumes) The Application Packager will be rewarded with an exciting role with a global leader in the IT Services space more »

positive working relationships with colleagues and key external contacts EDUCATION/TECHNICALSKILLS University degree and 5 years’ relevant management experience Relevant IT certifications: Microsoft, ITIL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, monitor more »