26 to 50 of 702 ITIL Jobs

executive presentation skills.Preferred Qualifications:· Bachelor's degree in Computer Science, Management Information Systems, Engineering, or a related technology discipline.· Project Management Professional (PMP) certification; ITIL, agile, Scrum, or other relevant project delivery certifications.· Experience with ServiceNow project and portfolio management capabilities, including PPS project records, and Microsoft Project or comparable ...

Industry relevant qualifications, such as Microsoft certifications (e.g. Windows Server, Microsoft 365, SQL Server or AZ104 Azure Administrator Associate), networking certifications (e.g. CCNA) and ITIL foundation V3 or V4 would be beneficial to your application You should be a pragmatic and charismatic person with a 'can-do' attitude, capable ...

infrastructure or service operations, including at least two years in a supervisory or management role. Experience managing IT services within a medium-sized organisation. ITIL Foundation or equivalent certification desirable. Relevant Microsoft or cybersecurity certifications advantageous. Experience with motor claims technology is advantageous but not essential. Interested in knowing more ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions - Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

manage multiple priorities within a fast-paced environment. If you bring this, you'll stand out Microsoft, Apple, Endpoint Management or Infrastructure certifications. ITIL certification. Experience supporting large-scale enterprise or retail environments. Experience delivering endpoint migrations and transformation projects. Knowledge of automation and scripting technologies such as PowerShell, Bash ...

networking fundamentals including DNS, DHCP, TCP/IP and VPN technologies. Good understanding of endpoint management and IT security best practices. Experience working within ITIL-led service environments and using ITSM platforms. Strong troubleshooting, analytical and problem-solving skills. Excellent written and verbal communication skills with a customer-focused approach. ...

networking fundamentals including DNS, DHCP, TCP/IP and VPN technologies. Good understanding of endpoint management and IT security best practices. Experience working within ITIL-led service environments and using ITSM platforms. Strong troubleshooting, analytical and problem-solving skills. xehkeey Excellent written and verbal communication skills with a customer-focused ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within ...

CyberArk platform health, investigate recurring incidents and contribute to root cause analysis. Manage incidents, service requests, problems and changes through ServiceNow in accordance with ITIL processes. Support vulnerability remediation, security patching, platform upgrades and production releases. Collaborate with third-line engineering, infrastructure, application and security teams to resolve complex technical ...

attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Basic understanding of networking concepts. Experience using remote ...

plus. Knowledge of and experience in supporting Windows operating systems, Office 365 suite, and the Microsoft Administration centre. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft/Azure certifications are highly desirable. We are excited to have moved from our London headquarters in Snow Hill, to a brand ...

repeatable way. Holds a relevant computing/technology degree or equivalent experience, and is motivated to pursue further certifications (e.g. MS-900, AZ-900, ITIL v4) and enhanced clearances (e.g. DV) as needed. Comfortable working in a fast-paced, consultancy environment, balancing operational support with contributing to infrastructure improvements ...

Management (CIM) framework and ensuring timely Post-Incident Reviews (PIRs) and Root Cause Analysis (RCA). - Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. - Accountable for infrastructure-level technical assurance and ensuring rigorous ...

class controls and privileged access Automation PowerShell, PowerCLI, REST APIs, reporting, scheduled automation, and exposure to Terraform or other infrastructure-as-code tooling Operations ITIL-aligned incident, change and problem practices, patching, lifecycle management, monitoring, capacity and disaster recovery Personal Specification - Experience, Knowledge & Skills Essential experience Strong hands-on experience ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

Degree educated and/or professionally qualified (BCS, ISEB, IIBA CBAP or equivalent). Desirable Experience Infrastructure modernisation, cloud migration or platform transformation programmes. ITIL and service transition experience. Technology risk, operational resilience and security-by-design knowledge. Azure DevOps, Planview, Visio or Miro experience. Data migration, integration and data ...

Fiddler Wireshark ServiceNow Exposure to Windows, macOS, iOS, and Android platforms. 4. Education & Certifications Bachelor's degree or equivalent qualification. Agile and/or ITIL certification preferred. Relevant networking and cybersecurity certifications desirable. 5. Candidate Profile The successful candidate will be: A hands-on technical expert with strong networking ...

technology transformation in complex enterprise environments, including AI automation. Bachelor’s degree in Information Technology, Computer Science, HR Technology or a related field. ITIL v4 Foundation. Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program ...

ITSM platforms and maintaining accurate support records Passion for knowledge sharing, coaching and service improvement Understanding of information security and data protection best practice ITIL Foundation or equivalent service management knowledge would be advantageous What you'll get in return Competitive salary and full company benefits 25 days' annual leave ...

others. Industry expertise in sectors such as energy, healthcare, financial services or service provider. Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, ITIL, cloud certifications).Success profileA successful Senior Technical Delivery Manager at WWT demonstrates: Strategic thinking, with the ability to translate vision into execution. Strong fluency across ...

Service Management (ITSM). Ability to prioritise work and manage multiple tasks. Proficiency with Microsoft Office, especially Excel and PowerPoint. Understanding of ITIL principles, experience with Jira, Azure DevOps, or similar Agile tools, and exposure to business analysis or service management are beneficial. Work in a Way That Works ...

TEAM You will be responsible for the reliability, availability and security of National Messaging services in the UK with 5K users You will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven user-centric approach to business operation You will ensure that ...

equivalent knowledge is preferred; Exchange, Teams or Microsoft 365 administrator certifications and working in a M365 Muti-Tenant Organisation would be advantageous. ITIL qualifiedCore CompetenciesTake responsibility for incidents and recurring issues through to resolution, documenting lessons learned and preventative actions. Communicate clearly with business users, support teams and technical stakeholders ...