26 to 50 of 672 ITIL Jobs

e.g., Bloomberg, Charles River). Proven ability to manage IT escalations and major incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). ...

e.g., Bloomberg, Charles River). Proven ability to manage IT escalations and major incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully ...

Service Design, Business Analysis or Project Implementation roles, ideally with GDS experience Excellent communication and interpersonal skills. Strong organisational and problem-solving abilities. ITIL Certification Experience with ServiceNow and implementing a service into ServiceNow is essential. Preferred Qualifications Experience within data centre management, application hosting, network services and mid-large ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

opportunities to develop both yourself and our collective. As part of the team, you’ll be empowered to:• Service Management. Support activities across all ITIL processes engaging with your customer as required and collaborating with operational & technical teams to determine effectiveness of solutions, change windows, operational readiness etc. • Continuous Improvement. ...

systems administration ERP support experience, including SQL reporting Confident communication skills and strong problem-solving ability Desirable Experience with Synchro ERP Knowledge of ITIL or cybersecurity frameworks ...

infrastructure Troubleshoot deployment and platform issues in collaboration with Software Development and IT Support teams Respond to incidents and service requests in line with ITIL processes and service expectations Security & Compliance Embed security best practices into infrastructure, deployment pipelines and operational processes Ensure systems and environments meet ISO, compliance ...

management. Project Management methodologies such as Agile, Scaled Agile and Waterfall and tools such as MS Project. IT service management approaches such as ITIL v4. Ability to work on-site with clients - typically 2 days a week in Milton Keynes however some flexibility may be required. ...

experience Active Directory administration exposure Hardware troubleshooting and setup experience Good communication and problem-solving skills DESIRABLE SKILLS Microsoft Intune Networking support VPN support ITIL Foundation Telephony or cloud contact centre systems ERP or SQL exposure PACKAGE Salary up to £34,000 Office-based role in Milton Keynes 25 days ...

innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support ...

communication skills Able to manage workload, take ownership and work independently Nice to have Experience with Intune or endpoint management tools Awareness of ITIL practices Basic cybersecurity knowledge Experience in a multi-site or global environment Involvement in IT projects or improvements ...

tool) and JIRA/Confluence. Experience with developing applications for IBM WebSphere Application Server. Experience of writing Linux Shell and/or PowerShell scripts. ITIL Foundation certification. Knowledge of UK Rail or other Transport sector experience would be advantageous. As our portfolio of applications covers a wide range of technologies ...

monitoring, alerting, incident management, change/release management). Experience creating service documentation such as runbooks, support models, SLAs/OLAs, and operational dashboards. ITIL Foundation (or equivalent practical experience in service management and continuous improvement). Previous experience with batch data processing systems. Impact You'll Make: What ...

pragmatic approach with the ability to balance strategy and delivery Desirable: Experience within the not-for-profit or public sector Certifications such as ITIL, PRINCE2, Agile, or Microsoft/Azure Experience of transformations to M365 Experience helping set up communication and networks in large events. Reach out if interested ...

Security,or a related field. Certifications (one or more of): Microsoft: Azure Administrator (AZ-104), Azure Architect (AZ-305), MCSA/MCSE (legacy acceptable) ITIL v4 Foundation (Service Management) Networking: Cisco CCNA/CCNP or Meraki CMSS Virtualisation/Storage: VMware VCP, Nutanix, or vendor storage certs Security: CompTIA Security+ ...

certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security ...

computer-based discipline or relevant subject Substantial in-depth technical knowledge of Networks Appropriate certificated vendor training on maintaining associated Networking Equipment ITIL Foundation qualification Desirable Evidence of continuous professional development Networking qualification KNOWLEDGE AND UNDERSTANDING Essential A high level of communication skills and ability to explain technical issues ...

manage multiple tasks and priorities. Comfortable working with both technical teams and non-technical stakeholders. Desirable Experience Experience supporting organisations moving services into Azure. ITIL Foundational Accreditation Some exposure to Linux environments, containers, or Kubernetes from a support perspective. Experience working alongside data or analytics platforms. Previous involvement in Cyber ...

device administration, VOIP systems, and a range of standard and bespoke software applications. Experience with service desk tools such as Zendesk (or equivalent), ITIL-aligned support processes, and working within regulated or financial services environments (preferred). Hands on experience with end user hardware setup, configuration, maintenance, and asset management ...

engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling ...

engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling ...

PagerDuty ↔ ServiceNow. Solid understanding of incident management and operational workflows in enterprise environments. Experience working with ServiceNow REST APIs and integration patterns. Knowledge of ITIL principles and service management best practices. Ability to collaborate effectively with SRE, Platform, and Infrastructure teams. Good troubleshooting, analytical, and problem-solving skills. Strong communication ...

Administration Jira/Confluence administration PowerShell scripting Printer Troubleshooting MDM Platforms (Apple Business Manager, Intune, JAMF) Android and iOS device support Secure email gateways ITIL-based Service Management Networking fundamentals (TCP/IP, DNS, DHCP) Configuring or Supporting Single Sign-On SSO Professional use of CoPilot and AI tools Full ...

driven and RESTful architectures. Knowledge of modern security principles including OAuth2 and JWT. Awareness of Microsoft 365 Copilot, AI Agents, and Azure AI technologies. ITIL v3 or v4 Foundation certification. Personal Attributes Positive and proactive approach with a strong problem-solving mindset. Self-motivated and able to work independently. Strong ...