ITIL Jobs

Vulnerability Manager - Insurance. Currently partnering with a global insurance organisation that are looking to evolve their product/consulting triage and as such require a Vulnerability Manager to carve out a new environment, set of processes, and define an overarching strategy. Sketchy/patchy environment currently; service management process alignment (ITIL) to create a more uniformed. Run a Vulnerability Management board. Effectively work well with product... more ▸

Job Description My client is looking for an enthusiastic O365 Infrastructure Support person to join their ever growing team. This is a 12 month contract and will require hybrid working, please don't apply if you are not happy to travel weekly to Chichester as this is key. Skills Needed: M365 AD ITIL INTUNE SERVICE DESK ENTHUSIASM - OUTSIDE IR35 - 12 MONTHS - HYBRID - £175-£200 Please don't hesitate... more ▸

My client is a small to medium size global insurance firm and they are in the midst of a major Cloud migration and looking to bring in a heavy hitting Service Delivery/Improvement professional to help refine & improve their support model. This role requires someone with the following skill set... more ▸

Be-IT are delighted to be working with a large household brand on the search for an IT Support Team Lead to join their team. This role will uphold the helpdesk function for the business so they are looking for a talented and driven Senior IT Engineer to join the team, not only will you have excellent managerial skills, but you will also be passionate... more ▸

IT Service Desk Engineer Northallerton Rate £12.60 per hour PAYE/£15.72 Umbrella 6 Month Contract INSIDE IR35 An IT Service Desk Engineer is required on a 6 month contract to start ASAP for a large organisation based in Northallerton. The role is based in the centre of Northallerton... more ▸

IT Service Desk Engineer Northallerton Rate £12.60 per hour PAYE / £15.72 Umbrella 6 Month Contract INSIDE IR35 An IT Service Desk Engineer is required on a 6 month contract to start ASAP for a large organisation based in Northallerton. The role is based in the centre of Northallerton which sits in the beautiful countryside of North Yorkshire. The Role My client is looking for an individual who has experience of working within an IT Service... more ▸

Job Title: ICT Support Desk Employee. Location: Chapel. Are you able to keep a cool head, even with challenging IT problems? Are you looking for a position in which you can service colleagues around the world? Do you want to do this in an ambitious, fast-growing, international company with a friendly and inclusive culture? Then this might be your chance to become a part of our... more ▸

Service Designer Location: remote Design the end-to-end journey of a service Document the service so that both internal and external parties can actually understand how the service works your work may involve the creation of, or change to, transactions, products and content Engage with projects/ BAU UK change plan projects to provide governance and advise with service transition Template,... more ▸

IT Solution Delivery Lead, Hindlip, Worcestershire. Starting Salary £41,718 per annum. The closing date for this post is. 12 noon on Wednesday 2nd February 2022. Please also note that all candidates must have UK residency for the last 3 years for security vetting purposes. The main purpose of the role is to be responsible for the delivery of specific ICT projects/programme aligned... more ▸

Desktop Engineer 6 month Contract - Based On-Site Your new company Our client is a public sector organisation based in Gloucestershire, who are seeking an experienced Desktop Support Engineer to join the Desktop support team. They have a number of projects going live over the next 6 months and this contract is essential for them to roll out these projects. Your new role... more ▸

Our client is looking for a Service Design and Transition Lead to join the fast paced company on an initial 6 month contract to capture project actions, design service for transition to support on both internal and external models. The Service Design and Transition Lead will also oversee a number of key functions within the IT and Change department that enable the delivery... more ▸

Service Desk Analyst in Newport - On Site (Permanent) £24,034 + Excellent Benefits Your new company: A job opportunity has arisen for a Service Desk Analyst to join a highly established and rapidly expanding organisation in Newport on a permanent basis. This role is based within a UK government organisation, they are a brilliant organisation to work for and begin your career within. They also have excellent... more ▸

IT Manager (Microsoft, Azure) - £60K, Remote Working. We have partnered with an IT Service Provider who is looking to recruit for a Technical IT Manager to work as a dedicated resource for one of their clients. The successful candidate will be ‘the glue’ holding all IT together between the end client, their internal technical teams and a number of service providers. The end client is about to embark on a transformation... more ▸

The end client is about to embark on a transformation of their IT Services and migrate from on premise to Azure Cloud - the IT Manager will be integral to this and have a dedicated squad of engineers to support this change... 5 years + experience providing technical leadership and guidance to... more ▸

Desktop Engineer Contract IT Desktop support Engineer - 6 Month+ contract - £150-170 a day. Your new company. IT Desktop support Engineer - 6 Month+ contract - £150-170 a day. Your new company. Our client is a large manufacturing company based in Cheltenham, who are seeking an experienced Desktop Support Engineer to join the Desktop support team. They have a number of projects going live over the next... more ▸

IT Manager. Location: London. Length: Permanent. Salary: £40K - £55K. Exciting opportunity to work for a highly renowned and expanding Managed Service Provider who partner with global companies to deliver world class technology solutions. This role will be responsible for support the internal business systems, processes and strategically driving and delivering improvements that will be necessary to the growth... more ▸

IT Service Desk Analyst. Location: Milton Keynes [Initially remote], should be okay for hybrid model from Feb onwards. Type: Contract. Start Date: ASAP. Salary/Rate: £200-220 Inside IR35. This is an excellent opportunity for someone who is experienced in an IT Support/ Service Desk environment to provide high quality Infrastructure network support in a customer focused role. The applicant must be able to display an infectious... more ▸

Service Desk Manager role remote/hybrid (permanent) £39,000 - £50,000 + Excellent Benefits! Your new Company A job opportunity has arisen for a Service Desk Manager to join a highly established and rapidly expanding organisation in Newport on a permanent basis. This role is based within a UK government organisation, they are a brilliant organisation to work for and progress your career within. They also have... more ▸

Our IT Team are expanding and seek a skilled IT Systems Analyst, capable of providing vital support to users across the Group. Could you join an organisation which leads the way in providing essential infrastructure services, as weBuild Brighter Futures? Offered as a permanent role, alongside a competitive salary, you will be offered a range of great benefits that support you through all aspects of your... more ▸

IT Infrastructure Engineer - Bristol - £30,000 - £40,000. Bristol based Financial Services company are currently looking to hire an Infrastructure Engineer to join them on permanent basis, this is an excellent opportunity to join a company offering great benefits including, flexible working, a healthy pension contribution, early finish on a... more ▸

We are currently working with an established FMCG business that is recruiting for a Service Desk Supervisor to work in their Scunthorpe office... ITIL v3 experience. Extensive experience with Windows operating systems, Active Directory, and other MS Products. Experience with Azure and Office 365. Understanding of networking principles, ie, Firewalls,... more ▸

An IT Service Desk Analyst is required for a software company based in Manchester. A salary of up to £28,000 is offered, depending on experience. You will be joining a small, but growing team of professional, motivated people. You will communicate with customers and help solve technical issues, or escalate to the relevant person. You will effectively document outcomes and exchanges as needed. You will do some project-based work... more ▸

Role: IT Field Engineer. Location: South West England. Salary: £25,000 - £28,750. 6 Month Fixed Term Contract. I am currently looking for an IT Field Engineer to provide 1st and 2nd Line Support across offices in the South West of England, working with my clients Support and Infrastructure teams to troubleshoot issues and complete installations of equipment. You will be responsible for helpdesk tickets generated... more ▸

What you'll need to succeed Experience with Asset Management tools - Essential, experience with ServiceNow is desirable. Extensive experience in a Software Asset Management role, in medium and large organisation... Extensive working knowledge of all aspects of the Software Asset Management process... Familiarity with ITIL service management processes best practice. more ▸

1st Line /2nd Line IT Engineer Job Multi-Site Role £24K-£26K Progression Available Holidays Increase Each Year Your new company You will be working for a UK wide manufacturer who are developing new and sustainable water and ventilation systems to meet the changing challenges we are facing. They aim in building products that help construction be better and aim to be a low... more ▸

My client based in Gaydon are currently seeking a Head of Business Services to join their organisation on a permanent basis. This is a fantastic opportunity to work for one of the most prestigious brands in the World today. Job Purpose: A pivotal, strategic role in the IT team, leading... more ▸

Your new role Your new role as an ITIL analyst will cover a number of ITIL (service management framework) related functions that include but are not limited to problem management, change management, configuration management and incident management... Experience across multiple areas of ITIL service management. A sound understanding of Microsoft... more ▸

We have an exciting opportunity for a Systems Analyst to join a well established organisation on an initial 3 month contract in Slough. ** Role inside IR35 - Umbrella Contractors only** Reporting to the IT Systems Team Lead, the Systems Analyst will. *Adhere to all process to ensure all departmental KPI targets will be achieved. *Record all Systems Team support requests received by telephone or email formally in the appropriate... more ▸

2nd Line Support - Contract - Leeds/Remote. Roc search's client are currently looking for a 2nd Line Support Engineer. This contract will last 6 - 12 months minimum with the potential of being extended. Day rate is £150/ day. This role will start off full time in Leeds for the first month during the training period. After the initial 4 weeks... more ▸

My civil service client is currently looking for a Service Desk Analyst to sit on their Service Desk team of 6 people. The ideal candidate should have an understanding of basic IT principles and should have or be prepared to get their ITIL certification. This is a 1st line support (helpdesk/service desk analyst) role supporting around 2000 users. The role will consist of logging tickets and solving... more ▸

Senior Service Desk Engineer - Leeds - £30K. We have an excellent opportunity for a Senior Service Desk Engineer to join a rapidly growing technology company on site located 15 minutes from Leeds City Centre. The successful candidate must have strong interpersonal skills and be confident when dealing with clients in order to maintain/build relationships. Responsibilities include: 2nd/3rd line support. Log and track... more ▸

Previous service delivery/account management will be ideal. ITIL certification is expected but not essential if you are already familiar with the framework and have working knowledge. Ideally you would have worked for a Systems Integrator who has had a growth target If you have experience in Delivering in Project... more ▸

Service Executive / Senior Service Manager (work from home) An exciting opportunity has arisen for a Customer facing Service Executive to join an establish multi award winning business who are a market leader in their sector offering outsourced IT services. Looking for someone with an entrepreneurial edge that can spot and develop opportunities that you will have the autonomy to build... more ▸

Senior Systems Engineer – REMOTE - £50,000. We’re recruiting for 2 Senior Systems Engineers to join a growing technology provider with offices across the UK – this role will be fully remote. The successful Senior Systems Engineer will be working within an operational squad to support customers in the cloud, ensuring all systems and related applications and infrastructure are supported and maintained to industry best... more ▸

Strong understanding of both Azure and M365 cloud services as well as on-premise Windows Server infrastructure, coupled with a general understanding of traditional hosted technologies and approach... Understanding of Incident, Problem and Change Management within the ITIL framework. It would be advantageous to have one or more of these... more ▸

A forward-thinking ServiceNow Partner is actively recruiting for a talented ServiceNow Delivery Lead / Manager who can work from home on a full-time basis. This role is fully remote and will be irrespective of Covid. Within this role, you shall act as the primary point of contact for customer resources, project activities, and escalations as required to achieve expected outcomes. In this role, you will... more ▸

Role: ITSM Analyst. Location: London/ Remote. Skills & Experience: 10+ years of experience in and delivering a multi-domain service ecosystem (including multi-supplier) Expert in implementing SIAM, ITSM. Hands-on experience in design and managing the E2E SLAs. Experience in designing the OLAs and collaboration agreements. Hands-on experience on Marval ITSM tool. ITIL 4 Foundation certified. SIAM Foundation certified. Responsibilities: Responsible for analyzing... more ▸

Marcus Donald are currently looking for an. IT... to join a private Education organization in Sussex. You will be working remotely for now; however, they would like to know that a future employee would be able to commute into the office when/if needed. With the office being in Sussex,... more ▸

Office 365 Cloud Engineer. Hybrid working. James Adams is seeking an Office 365 Cloud Engineer to join a well-established team of highly skilled Cloud Engineers. The successful candidate will be given the chance to work on a range of technical projects and provide higher-level support. The company is widely recognised as a pioneer in its field and has grown consistently over the past 12 years. It's an exciting... more ▸

Office 365 Cloud Engineer. Hybrid working. James Adams is seeking an Office 365 Cloud Engineer to join a well-established team of highly skilled Cloud Engineers. The successful candidate will be given the chance to work on a range of technical projects and provide higher-level support. The company is widely recognised as a pioneer in its field and has grown consistently over the past 12 years. It's an exciting... more ▸

Role : Service Desk Analyst Duration : 3 Months + Ext Location : Leeds - Hybrid working Rate : £130 - 140 per day IR35 : INSIDE Start Date : ASAP An exciting client is looking to hire a Service Desk Analyst who will provide 1st Line Support to all staff members and senior stakeholders. The Service Desk Analyst will be a part of a busy Service Desk managing and... more ▸

2nd Line Support Contract, £150 per day (Inside IR35) on a 6 month contract. On-site parking available. URGENT Your new company We're a vibrant catering and events company with a passion for delivering healthy food and high-quality service which drives wellbeing across the UK. Our excellent reputation has built us a diverse user base ranging from cafes and restaurants to hosted... more ▸

Service Delivery Manager. cardiff. If you are a talented Service Delivery Manager then make your "New Year, New Me" mantra count this year by working with a leader in the Defence and Space Sector. Join a team of ambitiously talented individuals who continuously innovate to deliver efficient and technically advanced solutions throughout all services. The Service Delivery Manager will be responsible... more ▸

Service Delivery Manager. Newport. If you are a talented Service Delivery Manager then make your "New Year, New Me" mantra count this year by working with a leader in the Defence and Space Sector. Join a team of ambitiously talented individuals who continuously innovate to deliver efficient and technically advanced solutions throughout all services. The Service Delivery Manager will be responsible... more ▸

Service Delivery Manager. Bristol. If you are a talented Service Delivery Manager then make your "New Year, New Me" mantra count this year by working with a leader in the Defence and Space Sector. Join a team of ambitiously talented individuals who continuously innovate to deliver efficient and technically advanced solutions throughout all services. The Service Delivery Manager will be responsible... more ▸

Transition Partners are currently working with our client who is a HealthTech organisation to recruit an IT Change Analyst on an initial 3 month contract. You will be responsible for. Assessing and approving submitted changes in line with current policy & process. Submitting formal Requests for Change to customers,suppliers and... more ▸

Service Desk Analyst - Wakefield Join a growing IT team that has seen a lot of investment in the past 12 months, supporting a busy and thriving SME business. Client Details The client are a leading auction and remarketing company. They have offices across the UK and this position is based out of their West Yorkshire site. Description Service Desk Analyst - Wakefield Provide... more ▸

Service Delivery Lead / Infrastructure / IT / ITIL / COBIT / InfoSec / London / Banking / Permanent / £45,000 - £50,000. Vivo Talent is currently engaged with a leading international bank to recruit for a Service Delivery Lead. As the Service Delivery Lead you will be supporting the Head of IT in managing the IT team and ensuring stable and high-quality service delivery of IT within the bank. You will be integral in helping... more ▸

Print and Fax Engineer. Remote working with occasional meetings in the offices in Hampshire. Initial 6 month contract with the possibility of extension. The Role. Print & Fax Engineer to help us manage print & fax capabilities for the entire company. The Engineer will work with the TechOps Workplace team covering all Print & Fax services globally, including the integration... more ▸

London (2/3days in the office) £585/day. 6months. Able to work through a Ltd Company. We are currently recruiting for a Service Continuity Lead for a leading Financial client in London. This Service Continuity Lead will be managing the Service Continuity element of a large Data Centre migration. Working... more ▸

Are you an experienced Service Desk Analyst with a flare for providing excellent customer service and maintaining composure in a busy and demanding environment? We have a Service Desk Analyst role for a client based in Glasgow. The role will be onboarded remotely and would require office attendance 2-3... more ▸

Permanent. £50,000 - £60,000. City of London... The Role: Lead the Service Desk team. Motivate and guide the team, improve the service. Deliver detailed reporting on performance of the Service Desk. Establish relationships across the business. Build working relationships with the other IT teams. Manage the delivery of high... more ▸

JOB TITLE. : IT Services Director. SALARY: £70,000-£90,000+ Benefits: Holiday, Pension, Healthcare, We are looking to recruit an experienced IT Services Director , you’ll be at the forefront of managing the technical support team (1st line, 2nd line, 3rd line) global services team and service coordination teams. Managing up to 4 direct reports and up to 30 total across the teams. Offices based near London this is a hybrid... more ▸

Job Title: IT Help Desk Engineer. Location: Central London. Salary: £35,000 - £36,000 + 5% Bonus + Private Medical insurance + More! VARGO are looking for several IT Help Desk Engineers on behalf of a global provider of wholesale data infrastructure. This opportunity is based in their setup in Central London, where you be a key part towards the setup of a new Global IT Support Team. The Engineer will... more ▸

Job Title: IT Help Desk Engineer. Location: Newport. Salary: £30,000 + 5% Bonus + Private Medical insurance + More! VARGO are looking for several IT Help Desk Engineers on behalf of a global provider of wholesale data infrastructure. This opportunity is based in their setup in Newport, where you be a key part towards the setup of a new Global IT Support Team. The Engineer will provide first line... more ▸

Service Desk Manager - Contract - 3 Months+ My client is looking to get someone started quickly and is recruiting for an experienced Service desk manager who has strong experience in implementing new service desk applications. Location: Cardiff (3 days onsite a week) Length: 3 Months+ Day Rate: £400-425 per day. IR35 Status: Inside (PAYE/Umbrella) Requirements: 5+ years experience in Service Desk Management. Experience implementing... more ▸

Fully remote opportunity! I have a fantastic opportunity for a 1st/2nd line support to join as part of an industry leading software company. The ideal candidate for this role must be able to provide quality technical guidance for the company's products and services. It is a hybrid role with competitive benefits. As a Support Analyst, you are required to deliver high quality technical support, advice and... more ▸

Service Desk Analyst Role: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The IT Support Analyst will work within the Service Desk Team providing 1st line software, hardware and network support to our customers. You will support multiple clients responding to requests and... more ▸

Service Desk Analyst Role: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The IT Support Analyst will work within the Service Desk Team providing 1st line software, hardware and network support to our customers. You will support multiple clients responding to requests and... more ▸

Service Desk Manager. IT Managed Services. Wakefield. £30,000 - £35,000 + Excellent Benefits. Our client is a well-established, reputable IT managed services provider. As a result of ongoing expansion, they are currently looking to recruit an experienced Service Desk Manager to join their highly successful team. What you need: - A "customer first" mentality - Exposure to ITIL. - Experience of high-volume service desk environments, ideally in an MSP environment. - Extensive... more ▸