IT Infrastructure Library (ITIL) Jobs

Spring Technology's client based in Manchester are looking for a 1st Line Helpdesk Analyst to join on an on-going project - interviewing now with immediate starts on offer. This will be an initial 2 month contract and the rate will be paying £16 per hour. Key responsibilities - - Provision of first remote line support, including but not limited to triage and appropriate troubleshooting, correct incident categorisation... more ▸

Our multi-award-winning global client is recruiting for a Service Delivery Lead to join their growing business. Reporting in to the Central IT Service Manager this is an exciting opportunity to join an international business. You will be responsible for the Implementation, maintenance and measurement of the service delivery processes for the Head Office and other locations. In addition you will provide on-going 1st & 2nd... more ▸

NOC Manager - Slough - £65K. Major incident management (MIM), 7x24x365, monitoring, alerting, ITIL…. One of the UK ’s fastest growing IT Service Providers are now recruiting for a brand position after a restructure of their Network Operations Centre - this is for a NOC Manager to manage 4 Major Incident Managers with an indirect team of 25+. This role is responsible for delivering NOC and Major Incident management... more ▸

Service Manager - Bristol - Up to £40,000 + Benefits. A cutting-edge technology organisation based in South Bristol are on the lookout for a skilled Service Manager to join their collaborative and growing team. The Role. This is a client facing position, where you’ll be responsible for the management of various technology service contracts, ensuring all requirements are met and service levels are exceeded, whilst... more ▸

Join NTT DATA in the UK and you will be joining a growing company where you will be more than just another employee. With an entrepreneurial attitude you will have the opportunity to grow your career and stand out from the crowd. At NTT DATA we help develop innovative business and IT solutions for some of the most respected organisations in the public... more ▸

Software Installation Support - 1st and 2nd Line Support - Maternity Cover to October 2019. Opportunity to work in an exciting software company providing support on all the latest technologies used by the Healthcare sector. You will join a technical service team who are responsible for supporting the upgrade process for all platforms. You will work alongside specialists providing 1st... more ▸

Service Desk Analyst/Online Support Analyst. required for public sector organisation based in. Sheffield, Yorkshire. with occasional travel. P. LEASE NOTE THIS ROLE FALLS IN SCOPE OF IR35 THEREFORE CANDIDATES WILL NEED TO OPERATE VIA AN UMBRELLA COMPANY. Candidates must demonstrate the following: Customer Service Experience. call logging, fixing/triaging queries within the SLAs. Good knowledge of MS Packages. Ability to work... more ▸

Service Desk Analyst/Online Support Analyst. required for public sector organisation based in. Sheffield, Yorkshire. with occasional travel. P. LEASE NOTE THIS ROLE FALLS IN SCOPE OF IR35 THEREFORE CANDIDATES WILL NEED TO OPERATE VIA AN UMBRELLA COMPANY. Candidates must demonstrate the following: Customer Service Experience. call logging, fixing/triaging queries within the SLAs. Good knowledge of MS Packages. Ability to work... more ▸

We have a fantastic opportunity for someone with an IT Helpdesk or Phone Based Customer Service background to join our impressive head office in Runconr on a Night Shift Pattern. The role itself will revolve around delivering great customer service standards by answering all queries promptly, in an approachable and courteous manner and remaining professional at all times. You will proactively manage customers' expectations... more ▸

A well established and long-standing client of ours is looking for a Senior Application Support Analyst to join their team. As the successful candidate you will be responsible for supporting the organisations numerous business critical applications as well as liaising with 3rd party suppliers to maintain and ensure the smooth running of the applications. You will also get involved and often lead... more ▸

Head of Service and Product Support Centre (ITIL) Newport/Cardiff/Bristol. A. Head of Service and Product Support Centre (ITIL) is invited to join a market leading organisation in the space and defence industry, that has won multiple awards for its ability to design and deliver cutting-edge services across the globe. An opportunity for the. Head of Service and Product Support Centre (ITIL)... more ▸

Head of Service and Product Support Centre (ITIL) Newport/Cardiff/Bristol. A. Head of Service and Product Support Centre (ITIL) is invited to join a market leading organisation in the space and defence industry, that has won multiple awards for its ability to design and deliver cutting-edge services across the globe. An opportunity for the. Head of Service and Product Support Centre (ITIL)... more ▸

Head of Service and Product Support Centre (ITIL) Newport/Cardiff/Bristol. A. Head of Service and Product Support Centre (ITIL) is invited to join a market leading organisation in the space and defence industry, that has won multiple awards for its ability to design and deliver cutting-edge services across the globe. An opportunity for the. Head of Service and Product Support Centre (ITIL)... more ▸

Project Officer. Leeds. Paying up to £37,939 + Excellent Benefits. Your new company. My client is a major organisation located in the North of England and they are looking for a Project Officer to join their team based in Leeds. Their aim is to enable the North to speak with one voice on the transport infrastructure investment needed to drive transformational growth and re-balance the UK economy. Your... more ▸

NPPV2 Project Manager - 3 Month Contract - London My client, a large technology and outsourcing organisation are looking for a Project Manager to join them in London on a 3 month contract basis. The role will involve working with a number of suppliers and vendors on an ITSM project. Role Background: * Working with suppliers and the SIAM ITIL team to work in collaboration in designing, building and testing... more ▸