1 to 25 of 763 ITIL Jobs

customer-focused communication. Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate (or other Microsoft Associate-level certification) CompTIA Network+ or Security+ VMware certifications ITIL Foundation (a plus) About Us: Knight Office Solutions is an independent technology dealer representing some of the best names in imaging, workflow, and MSP. ...

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Experience working in a corporate or enterprise IT environment Job Type & Location This is a Contract position based out of Stockton, CA. Pay and Benefits ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

organisational and time management abilities Certifications (Desirable): SC 400: Microsoft Information Protection Administrator MS 500: M365 Security Administrator AZ 900 or SC 900 (fundamentals) ITIL Foundation (for operational roles) Additional Info Additional interest include: Security Clearence: To be successfully appointed to this role, must be eligible to obtain Security Check ...

effectively Excellent communication skills and customer-focused approach Desirable Experience working with Azure Virtual Desktop Familiarity with IT service management tools (ServiceNow, Halo, SysAid) ITIL or Microsoft certifications Full UK driving licence What Youll Get Salary: £30,000 pro rata Hybrid working 3 days per week in Glasgow office ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note ...

required. Experience with ConnectWise Tools (Automate, Manage) a plus. Support capabilities for Office 365 and SharePoint Online. Certifications: Technical certifications such as CompTIA, ITIL, and Microsoft certifications are advantageous. Work Conditions: Full-time salaried position, averaging 40 hours per week. Standard work hours are 8:30 AM - 5 PM, Monday ...

hybrid environments Experience with ticketing systems (ServiceNow, Freshservice, etc.) Scripting (PowerShell ideal) Strong communication skills - able to translate tech to users Nice to have: ITIL knowledge Experience supporting cyber/security incidents (e.g. phishing) Involvement in infrastructure or migration projects Why this role? Clear route to permanent role after ...

Replication). Willingness to Travel This role will require travel to our headquarters in Teesside regularly, and to client sites on occasion Qualifications & Requirements ITIL certification or higher education (degree desirable), full UK driving license, and excellent fluency in English. razorblue gives: Working for an IT partner isnt ...

similar), including workflow optimization Strong written documentation and knowledge management skills Full professional proficiency in English Valid U.S. driver's license Preferred Qualifications ITIL v4 applied in an operational environment CompTIA A+, Network+, or Microsoft MD-102 certification Experience with scripting or automation (PowerShell preferred) Benefits and Perks: Beyond ...

same high standard Analytical thinker with a passion to innovate and looks to make continual improvements Relevant Microsoft Certifications or equivalent experience ITIL 4 Foundation certified Demonstrate commitment and ability to provide exceptional service to internal business partners, at all levels. Self-motivated, enthusiastic, approachable and people orientated. Must have ...

same high standard Analytical thinker with a passion to innovate and looks to make continual improvements Relevant Microsoft Certifications or equivalent experience ITIL 4 Foundation certified Demonstrate commitment and ability to provide exceptional service to internal business partners, at all levels. Self-motivated, enthusiastic, approachable and people orientated. Must have ...

teamwork. Performs other duties as assigned. Ensure acceptable user satisfaction from IT services (measured every quarter) Record critical data and information in the standard ITIL platform (here ServiceNow) Requirements: Bachelor's Degree or equivalent in Computer Science or related field. 5 years of IT experience in a mid-size company ...

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

Monitoring the Microsoft upcoming updates/changes and involve respective teams accordingly. · Ability to work independently and as part of a team. · Understanding of ITIL/ITSM best practices and Agile Framework Good to have: Microsoft M365 External Certifications like: · Microsoft Certified: Identity and Access Administrator Associate · Microsoft 365 Certified ...

improvement initiatives across service transition and design processes Key Skills & Experience Proven experience in IT Service Transition/Service Delivery roles Strong understanding of ITIL frameworks and Service Management principles Experience with ITSM tools (e.g. ServiceNow, JIRA) Experience working in both Agile and Waterfall environments Strong knowledge of service design ...

improvement initiatives across service transition and design processes Key Skills & Experience Proven experience in IT Service Transition/Service Delivery roles Strong understanding of ITIL frameworks and Service Management principles Experience with ITSM tools (e.g. ServiceNow, JIRA) Experience working in both Agile and Waterfall environments Strong knowledge of service design ...

e.g., Bloomberg, Charles River). Proven ability to manage IT escalations and major incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). ...

equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure ...

environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully ...

vendor management and contract negotiation. Excellent problem‐solving and critical‐thinking skills. Knowledge of security best practices and industry compliance standards. Knowledge of ITIL based environment. Use of ITSM platforms. Application Closing Date: 24th May 2026 #J-18808-Ljbffr ...

plaudits. Support the development, documenting, and maintaining of service desk processes, procedures, and best practices. Ensure compliance with company policies and industry standards, including ITIL practices. Identify and implement improvements to service desk tools and workflows. Collaborate with other IT teams to ensure alignment and efficiency across all IT operations. … paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with ...