ITIL Jobs

Desktop Support - VIP/Exec Support - Derby - £26,000 - £28,000. This well established and growing company is seeking a talented Desktop Support specialist to work at a 2nd line level. You will be the face of IT in the corporate head office, working closely with the Exec team and other corporate functions. The organisation has well established IT processes working to ITIL standards, so you will... more ▸

Sehr geehrte Damen und Herren, aktuell suche ich für einen Key-Kunden im Ruhrgebiet Unterstützung (m/ w/ d) in der ITIL-gemäßen Dokumentation von IT Verfahren. Start: ASAP Laufzeit: Erstvertrag bis Ende März 2022 - Verlängerung wahrscheinlich Ort: Ruhrgebiet Remote: 100% Remote Auslastung: Vollzeit Das Projekt: Maßgebliche Aufgabe ist die Dokumentation aller in der Entwicklung befindlichen IT-Verfahren in Vorbereitung einer ordnungsgemäßen Übergabe... more ▸

Our client is looking to recruit an IT Infrastructure Specialist. The role is a combination of office based work and work from home. Due to the nature of the role, you will need to have some flexibility, as there will be out of hours work and call out requirements. We are looking for a highly motivated, service focussed individual, to work closely with the in-house IT team and... more ▸

Team Lead - Supervisor - Service Desk - 1ST line - 2nd line - Microsoft - Windows - Escalation - SLA - ITIL - Customer Service desk supervisor with strong 1st and 2nd line support, customer service and ITIL experience needed for a permanent role in Bristol. Up to £28k per annum + benefits Bristol Permanent The client is one of the fastest growing businesses in the South West... more ▸

Job Description This is a role in which you will be providing exceptional IT support to both internal and external clients, whether that be over the phone, over email or via remote support, whilst working in a help desk environment. You will be ensuring that the customer experience is at the heart of everything you do, working for a company that prides themselves on maintaining customer satisfaction is of the... more ▸

Service Desk Engineer, Public Sector, Inside IR35, On-site in Bath Your new role As a Service Desk Engineer you will be working on a 6 month contract, full time and will be required on site in Bath. You will provide a lead in IT support to customers of the organisation's IT services and other technical teams ensuring systems are maintained and supported to a high standard. You will ensure... more ▸

IT Technician - Service Now. 3 months plus. Up to £34 per hour - inside IR35 contract. As the IT Technician, you will be providing technical support and you will be responsible for testing, configuring, and troubleshooting hardware, software and networking systems. Hours: 37.5 hour week. IT Technician essential skills: IT Technician experience. Experience with Service Now and general ITIL support model. Minimum 3 years IT support... more ▸

we have a new exciting opportunity. now looking to appoint a Service Desk Analyst to supplement the team with hard working, enthusiastic and customer focused individual to provide an outstanding level of service and quality. Hours: 8-6 and cover will be needed from Monday to Sunday working 5 days of the week and having 2 days off. Key Responsibilities of a Service Desk Analyst. *Present a professional image... more ▸

Recruitment | Training | Business Advice & Consultancy. Vacancy profile. Job Title: IT Quotation Specialist. Location: Nottingham. Salary: £25,000 - £45,000 (DOE) Type: Full-time, Permanent. The Role. Our client is the leading global innovator of customer driven IT channel services, passionate about delivering first class IT services on behalf of vendors, IT resellers and managed service providers. They are recruiting for an IT Quotation Specialist... more ▸

Service Desk Analyst/1st Line Support - O365, Office 365, AD, Active Directory, 1st Line, Service Desk. Service Desk Analyst, Helpdesk Analyst, 1st Line Support, First Line, Office 365, Active Directory, Service Desk Engineer, Helpdesk Support, IT Support, IT Analyst, ICT Support, Desktop Support, 1st Line... Timely resolution of IT related... more ▸

Service Desk Engineer. £30k. Are you looking for a dynamic work environment? Are you looking for progression opportunities that only companies of this stature and breadth can offer? Then please look at this support role that we have available with our client, a prestigious company located in Horsham. In this role of Service Desk Engineer, you would be responsible for... more ▸

Day Rate. : Up to around £30 per hour (inside IR35) - £330 day rate. Duration. : 5-month contract (with possibility of extension) Location. : Southampton (with elements of hybrid working) Our client are looking for Platform Controllers that will be part of a team providing 1st line platform support. The role: Hours:... more ▸

Day Rate. : Up to around £30 per hour (inside IR35) - £330 day rate. Duration. : 3-month contract (with possibility of extension) Location. : West London (with elements of hybrid working) Our client are looking for a Platform Controller that will be part of a team providing 1st line platform support. The... more ▸

Monarch It have a fantastic opportunity for you to work with a large government organisation working as a Service Desk Analyst. This role will fall inside IR35, You will be expected to work on site once a week with the remaining days working remotely. Minimum Requirement: - Prior experience of IT service desk analyst in a large corporate environment. - ITIL service environment. - Familiar with MS Office suite... more ▸

Provide IT support to end users within the organisation and externally. Diagnose errors or technical problems and determine proper solutions. Client Details A global leader in nutrition based in Uxbridge Description The successful candidate for the End User Services Technician 3 month contract role will fulfil the following responsibilities. · Provide services and end user support during maintenance checks... more ▸

Service Desk Manager £38k - £45k Per Annum Service Desk Manager Role *100% Office Based in London (Victoria)* Permanent Position £38k - £45k - Depending on experience *Absolute Must Haves* 2 years previous experience in a Service Desk Management / Lead role. Strong ITIL experience. Proven Data Analyst. Rights to work in the UK. Excellent communication and people skills. Pro-active and confident in delivery... more ▸

Sanderson are working with our client to help them recruit for a newly created role which is for a Technology Supplier & Partner Manager who will be responsible for the management and coordination of key technology suppliers and outsourced services. Working across all aspects of the internal technology teams they will help define and agree the supplier governance framework... more ▸

Service Desk Engineer - Public Sector - Inside IR35. Service Desk Engineer required for a customer facing role based on-site in Sheffield. I am looking for someone with experience int he following areas. Good customer services skills. Provide telephone and remote support to all users, using the tools provided. Previous experience of IT helpdesk support (ideally with ITIL experience) Use of helpdesk... more ▸

Location: Flexible Grade & Salary: G3, £23,457 rising to £26,154 over four years Post number: 201825 Type of contract: Permanent Work pattern: Full Time Closing date: 14 November 2021 Benefits: Civil Service pension, 28 days annual leave, rising to 33 days over 5 years, flexible working options, occupational health including counselling and advisory services and eye care, childcare vouchers and... more ▸

1st Line Support / Service Desk Analyst / Technical Call Centre Support / Entry Level / Trainee or Junior Technical Support Worthing, Sussex 18-23K + Benefits Mon-Fri 8am-4pm / 9am-5pm ROLE We are assisting a company who are currently searching for a 1st Line Support / Service Desk Analyst who is able to provide 1st line technical support in a busy IT helpdesk environment (ITIL), supporting thousands... more ▸

Permanent - Service Desk Analyst - £24,000. We're currently looking for a permanent IT Support Engineer to join a key client as soon as possible. Minimum of 2/3 years' experience required within an IT Service desk. Technical: Excellent customer communication skills. A good understanding of PC troubleshooting, including all versions of Windows including Active Directory. Have the ability to work on your own initiative. ITIL would be preferred but not essential... more ▸

I’m working with a fantastic Yorkshire based Microsoft Partner who are looking to welcome a D365 F&O Support Consultant to their existing support team. This is a remote role, however the ability to easily travel to the Leeds area is essential. This is a great opportunity to work across a wide range of D365 upgrade and implementation projects. The projects you’ll be working on will be mainly for UK and US based... more ▸

Job Title: IT Help Desk Engineer. Location: Newport. Salary: £30,000. VARGO are looking for several IT Help Desk Engineers on behalf of a global provider of wholesale data infrastructure. This opportunity is based in their setup in Newport, where you be a key part towards the setup of a new Global IT Support Team. The Engineer will provide first line helpdesk and end user support... more ▸

Bring new tech to ONR - so we can perform at our best The challenge Often in the public eye, the Office for Nuclear Regulation (ONR) is an evolving public corporation. Essentially, we're responsible for shaping and delivering the regulation of nuclear safety and security across the UK. With such an important job, modern, fit-for-purpose systems are vital. As Service Transition and Change Lead,... more ▸

We have an opportunity to work for you to work for a multi-brand provider of information technology solutions to business, government, education and healthcare customers. Their hardware and software can be found across an impressive 250,000 companies worldwide. To support a new and very exciting Government contract, we are looking for candidates with exceptional contact centre or call centre customer service experience to join the... more ▸

An excellent opportunity for an experienced Service Delivery Manager. The role offers the successful candidate the capacity and remit to build their own function. The role only requires attendance in the office once every two weeks, however you can attend as often as you like. The office is based in... more ▸

We are looking for an ICT Service Manager with experience of leading ICT service teams, engaging and motivating them and creating an environment of continuous improvement, to support the achievement of PHSO’s strategic aims through the delivery of an effective customer focused ICT service. You’ll have end to end responsibility for PHSO’s ICT services, and will provide specialist expertise in the development;... more ▸

Service Desk Manager Role : Service Desk Manager Location : Leeds, England Salary : £30,000 - £35,000 DOE *** INTERVIEWING IMMEDIATELY *** My client is one of the best Managed Service Providers in the UK, frequently winning awards across the UK. They are now looking for an enthusiastic and charismatic Service Desk Manager to join their tech team. You will coach and mentor the IT Support... more ▸

Permanent. Hybrid split between office based work and Remote. £25,000 - £30,000 plus Benefits. Are you a Service Desk Engineer looking to have end-to-end accountability for the timely and efficient completion of all Incident and Service Requests? Do you have proven experience supporting key business applications such... more ▸

IT Service Desk Analyst - Wigan - £20,000. Lorien Global are working in partnership with one of Wigan's biggest brands. Due to growth in the business's they're looking for a service desk analyst to come and join the business tech support team. Your role is to deliver a streamlined service of tech support, taking in queries from the support queue, diagnosing, resolving or escalating as necessary. Working... more ▸

Job Description A Professional IT service company is looking for an enthusiastic and progressive 2nd Line Engineer to join the team! The company prides itself on customer communications and exceeding expectations. This is a customer focused role where you will be working on a helpdesk providing telephone, email & remote support for external and internal customers. Role & Responsibilities Working in a busy team your duties... more ▸

Systems Engineer | Bristol | £40,000-£60,000. I'm currently looking for a Systems Engineer with a keen interest in automation to join a large consultancy on one of their most critical operations. They would ideally like someone to rather have previous/current SC Clearance, or be eligible for it. The key skills/tech which is prefered: Previous experience with automation. SQL. 2nd/3rd line support experience. ITIL framework. If this is something you'd... more ▸

Apple Support Technician. Salary: £18,000 to £23,000. ACM Resourcing are working with one of the leading Apple IT support companies in the UK. Our client is looking to recruit talented, passionate people to grow their team. They are great at investing the time and energy with their people for example Jamf qualifications. The position is based in Central London. The role will... more ▸

Job Description This is a role in which you will be providing exceptional IT support to both internal and external clients, whether that be over the phone, over email or via remote support, whilst working in a help desk environment. You will be ensuring that the customer experience is at the heart of everything you do, working for a company that prides themselves on maintaining customer satisfaction is of the... more ▸

Bristow Holland are currently searching for an IT Manager to manage a team of Engineers in a rapidly growing organisation. As the IT Manager you will oversee all 1st, 2nd and 3rd line IT support for all sections of the business. This is a hands on position so you will also be required to picked up 3rd line IT issues while also managing the team and ensuring high levels of internal... more ▸

We are looking to recruit 2 experienced IT Installation Engineers, to cover work over 2 local hospitals in the Sheffield Area. The role is 37.5 hours per week and Monday to Friday and until 31st March 2022. JOB PURPOSE AND ROLE OF TEAM The purpose of this post is to undertake duties relating to the installation of IT Equipment from Service Requests that are allocated through the Service... more ▸

This exciting 2nd Line IT Support role will offer the opportunity to work across three West Midlands based locations for a market leader within the professional services sector. Joining a team based across the UK you will take responsibility for a number of offices, providing second line / deskside and remote BAU support and incident management. Detailed training will... more ▸

Report Developer. With a busy HR department and lots of changes in working practices recently, our client is looking for an Oracle HCM Cloud Report Developer to join them for a 6 months fixed term contract . Working with the Head of HR and other members of the HR and systems teams you’ll be providing development and support services for their Oracle HR Systems. To be considered for the... more ▸

Great opportunity for an experienced Service Desk Manager to join a successful cloud based MSP for a 3 month + contract in Bedfordshire. The successful candidate will come from an MSP or consultancy background and have experience managing large teams of 20 plus. Overseeing all the requests, incidents and problems, managing and coordinating the urgent and complicated customer issues, taking ownership of the... more ▸

IT SERVICE DESK ANALYST – NORTH WEST/WFH – 6 MONTHS CONTRACT BASIS – £207 PER DAY. ARM are currently working closely with a well- known rail client who is seeking for a It Service Desk Analyst based in Manchester on a 6 months contract. About You: To be considered for this role you will need: •ITIL qualification or foundation level with experience working in a ITIL service environment • Working... more ▸

Service Desk Manager - ITIL - Managed Services - Staff Leadership - Improving Service Process. Required for a 3-month (OUTSIDE IR35) Contract for a Service Desk Manager to help facilitate the insourcing of a global location, whilst redefining the service strategy and toolset across the IT Services business. This Service Desk Manager role would sit within Senior Management and act as a pinnacle... more ▸

Leading Birmingham-based technology company are seeking an experienced Service Desk Analyst to handle customer requests and needs over the phone. The ideal candidate will be a great communicator and who is able to maintain their composure when dealing with customer requests. Responsibilities: - Receive, log and manage calls from clients and internal staff via telephone email and Jira... more ▸

ServiceNow Administrator A brand new position has arisen for a ServiceNow Administrator to join an internationally recognised education software company in Bedford although you will have the opportunity to work from home. This is a great opportunity for an ambitious ServiceNow Administrator to continue developing their tech career by working with an experienced team to further develop their skills and learn new technologies. As the... more ▸

To carry out continuous improvements of service delivery. * To lead BD for Managed Services while coordinating with other departments with pre-sales needs... * To develop new products and services that allow the consultancy to compete within the ERP and technology space... The key skills needed for the role include: * ITIL... more ▸

Are you a Senior Systems Engineer who is looking for an exciting new role within the Microsoft tech industry and has a knack for Providing excellence? Are you a Senior Systems Engineer who is looking for remote working and a challenging role with a leading pay structure and benefits scheme? Are you looking to progress to the next level in your development?... more ▸

An excellent opportunity has arisen for a Senior IT Infrastructure Analyst with key skills in Azure , Office 365 , Microsoft Environments, where you will apply a deep expertise in the Microsoft 365 platform and cloud tech. This amazing opportunity to join a very successful - employer of choice, company, with the opportunity to work within a talent dynamic IT team. You will have experience in: - You... more ▸

IT Systems Analyst – Job Opportunity (Entry level) Location: Leeds City Centre, LS2 / Part Remote & Office. Salary. : £20,000 - £25,000 plus a great range of benefits. I am working with a globally operating business who are looking for an. IT System Analyst. to join their well-established IT team. The successful candidate will play a pivotal role in supporting the businesses’ daily IT Systems operations. This entry... more ▸

Service Support Engineer-Newcastle-up to £40,-000-Mainly remote One of our new clients which is a leading ICT consultancy providing solutions and advice to organisations worldwide are currently recruiting for 1st ,2nd and 3rd line positions. This client partners with the world's leading vendors such as VMware and Microsoft. Nigel Frank International is the global leader for Microsoft Recruitment, providing... more ▸

We currently require the services of a 1st line support technician to work with a large public sector company based in manchester IT service desk analyst 6 month contract Manchester Hybrid Working Minimum Requirement: * Prior experience of IT service desk analyst in a large corporate environment * ITIL service environment - essential * Familiar with MS Office suite * ITIL - qualification - desirable * Assyst would be beneficial * Flexible for shift... more ▸

IT Field Technician - Belfast (12 month FTC) Lookers plc, Group Technology. Contract Type: Fixed Term Contract, Job ref. req10460. Market leading employee benefits. We're searching for a tech savvy individual to join our hardworking and passionate team as an IT Field Technician covering our locations across both Northern Ireland and the Republic of Ireland. It's an exciting time to join our award winning... more ▸

Capacity Manager - Contract - Financial Services - ITIL - ITSM London / Remote £450 - £650 per day I am currently working in partnership with a renowned Financial Services Client who is looking for a Capacity Manager. Experience / Key Skills *You mustve recent work experience in Financial Services or regulated environment *3 years experience in IT Capacity Management *Itil 3 / 4 Foundation *ITSM understanding *Strong knowledge of Cloud, Servers, Infrastructure,... more ▸

Gleeson Recruitment Group have just been briefed on Service Delivery Manager role working with a leading global business based in Berkshire. This is a fantastic role for an experienced Service Delivery Manager who is looking to take the next step in their career and thrive within a world-renowned business managing IT Services managed costs over 10 million per annum. This role will be a hybrid... more ▸

Sanderson are working with our client to help them recruit an IT Service Desk Manager during what is a very exciting time for them as they go through a large transformation which is having a positive impact across all areas of the business. They are now looking for an experienced Service Desk Manager to join the team who will take on the responsibility for the... more ▸

Service Desk Engineer. IT Managed Services. Wakefield. £22,000 - £26,000 + Excellent Benefits. Our client is a well-established, reputable IT managed services provider. As a result of ongoing expansion, they are currently looking to recruit an experienced Service Desk Engineer to join their highly successful team. What you need: A "customer first" mentality. Solid experience in 1st & 2nd line IT support. Exposure to ITIL. Experience of service desk... more ▸

Fantastic contract opportunity for an experienced Service Desk analyst to work within a great team in a large Government department. The successful candidates will require excellent customer skills and will be able to communicate clearly and accurately. The ability to work as a member of a team is vital for this role. Applicants should be able to deal with challenging situations in a calm and professional manner and... more ▸

An IT Service Desk Analyst is required for a professional services company based in Sale, Manchester. You will be required to offer 1st line support on software and hardware and also network related problems such as Citrix and Windows. You will log calls and escalate to the appropriate person You will also assist in setting up new users with PCs, laptops and printers... more ▸

IT Support Consultant. Based in Bristol, (2-3 days in the office per week) £28,000 - £34,000. Immediate requirement for experienced support technician who is pro-active and automatous in their daily activities to provide timely customer feedback for a fully cloud-based environment including 365. The candidate must have working knowledge of Microsoft 365, and have Windows desktop technical experience as well as networking knowledge... more ▸

IT Support/Escalation Analyst - New Role. Skills: Account Management, Customer Support, Escalation, Queue Management, ITIL. £20,000 - £25,000 + Bonus + Benefits. Commutable from: Swindon, Chippenham, Trowbridge, Bath, Bristol, Hungerford, Newbury. A leading organisation in the Swindon area requires a Customer Escalation/Support Analyst to join its growing team. Suitable candidates will have the following experience: * Managing escalations within an IT Support/Service Desk... more ▸

IT Support/Service Delivery Technician. Duration: 3 Months. Rate £120 per day. Location: Dundee. Start: ASAP. IR35 Status: Inside. We require 3 IT Support/Service Delivery Technicians to assist the Client on various IT support projects. Assist in the investigation and resolution of issues relating to applications. Carry out agreed applications maintenance tasks. Provide support on Windows 10 (1st & 2nd Line support) and perform troubleshooting to diagnose... more ▸

Global corporation urgently requires an Infrastructure Engineer to work in a technical environment that will require an array of skills. Predominantly Wintel environment, there are a significant number of in-house and OTS software packages but the main skills required will be in:- IP, LAN, DNS, ICinga, Basic AD, Basic... more ▸