IT Infrastructure Library (ITIL) Jobs

Technical Support Advisor (Shift) We are looking for a self-motivated customer service focused professional to join our 24/7 Technical Support Team. Working in a busy Network Operation Centre you will deliver service aligned to the following: Customer service excellence. Engagement with colleagues, partners and customers to resolve technical issues. ITIL process understanding and experience. The successfu..... more ▸

Change Manager, CIPs, ITIL, Telco, Communications experience - Rugby. You will be responsible for handling IT Infrastructure change requests witin a mission critical communications programme. Liaising at all levels, you will manage requests / expectations to external customers, suppliers and partners, in line with process and procedures. Ensuring every change request is comprehensively assessed, compl..... more ▸

Network Manager. Sheffield. A Network Manager is required for our public sector client based in Sheffield for an initial 6 month contract. The role will report to the Infrastructure Manager. The successful candidate will be managing a network and telephony team in an ITIL aligned environment. This role will have 3 direct reports, two Network team leaders and a Voice team leader. The... more ▸

Network Manager. Sheffield. £350-375 per day. A Network Manager is required for our public sector client based in Sheffield for an initial 6 month contract. The role will report to the Infrastructure Manager. The successful candidate will be managing a network and telephony team in an ITIL aligned environment. This role will have 3 direct reports, two Network team leaders and a Voice... more ▸

Position - Release and Change Management Lead. Location - London. Salary - £35,000 - £40,000. + 10% bonus + benefits. My client are a market lead undergoing huge IT transformation. Regarded as on of the cutting-edge companies within their sector, they're on the search for a Change Management Lead with sound knowledge of ITIL. The Change Management Lead will be responsible for managing and implementi..... more ▸

Desktop Engineering Technical Lead (SCCM/ ITIL) £300-350 per day. 3 month contract. You will be working on a project to improve windows patching compliance across the Group, and we are looking for an individual to take the technical lead in a windows PC security remediation project. This role would also help drive a Windows 10 upgrade project to move us to the latest version of windows across the... more ▸

Service Desk Manager | Exeter | ITIL | £40,000. Are you a confident and experienced Service Desk Manager with excellent communication skills and a passion for customer service? Can you support, motivate and lead a technical support team? Based in Exeter, this digital service provider has a reputation for delivering award-winning software solutions across a number of sectors. As a result of continued..... more ▸

IT Administrative Assistant. Cordant People are recruiting for an exsiting client based in St Albans who are looking for someone to join their IT team and grow with the business. Workload: Asset Management (Hardware, Software, Licenses) Device & Network Mapping (this can be taught on the job) Arranging and taking meeting minutes for the IT department. ITIL form management (New Starter,... more ▸

We are looking for an Application Deployment Engineer to join a prestigious client based in central Manchester. Working closely with the Application Manager within an ITIL environment you will assist in delivering the and managing the application lifecycle from planning, implementation, release, optimise and retire. You'll be working in state of the art offices in central Manchester and be part of..... more ▸

Our global client, a leader within their highly competitive and demanding field, is looking for an experienced IT Desktop Manager to join the team based in London. IT Desktop Manager have the gravitas to coach and mentor to the team, as well as coming from a technical background. Responsibilities: Coach and mentor 14 Desktop Engineers and 2 team leaders. Creating, updating and reviewing ITIL processes... more ▸

My London based client is looking for a Head of Infrastructure - Associate Director - Infrastructure to join their team. You will be tasked with the following, Key Experience/Skills: Good all round technical knowledge (MS Active Directory essential) Demonstrable persuasion & influencing skills at all levels essential. Exposure to ITIL concepts and adoption - Managers or foundation certificate desir..... more ▸

Role. The Incident Manager will on a day to day basis be taking ownership of all major incidents on our Sportsbook and acting as the conduit of information flow between Operational teams while managing the entire life cycle of the incident to closure. He/she must have a thorough understanding of ITIL v3 framework and the ability to apply Incident Management best practices to support real-world opera..... more ▸

Global Service Desk Manager. Permanent. Manchester. Professional Services. ITSM. ITIL. Innovation. Large professional services organisation with centuries worth of history are looking for a permanent Global Service Desk Manager to join to be a key contributor in transforming their 24/7 Service Desk. Being ultimately responsible for the service desk operations, they are looking for someone who can gi..... more ▸

ServiceNow Technical Lead (087438073478) Your new company. You will be working for an Authorized Gold ServiceNow partner out of Boston. They are revered for their ServiceNow consulting and implementations. You will have the chance to work with the newest ServiceNow technologies as they continue to be released. They have a very built out pipeline of projects that will keep you... more ▸

About The Role: We are seeking a Windows Server Technical Specialist to provide an expert level of technical knowledge, taking ownership of complex production incidents, collaborating with other technical teams to troubleshoot and ensure a complete resolution. You will be expected to run small projects to resolve ITIL-defined service problems, allocating tasks to colleagues and ensuring completion ..... more ▸