401 to 425 of 1,206 Incident Management Jobs in the UK

support responsibilities, ensuring the reliability, scalability, and continuous improvement of critical systems. The ideal candidate will have deep experience in Python development , support and incident management , modern delivery methodologies , cloud platforms , and front-end JavaScript technologies . Key Responsibilities Production Support & Operations Provide L2/L3 support … Python-based applications in production environments Monitor system performance, troubleshoot incidents, and perform root cause analysis Drive incident resolution , problem management, and continuous service improvement Implement and enhance monitoring, logging, and alerting solutions Python Development Design, develop, and maintain scalable applications using Python Write clean, maintainable, and well ...

Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors.The role aligns closely to a Technical Product and Platform Manager, ensuring that the Treasury platform … SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform GovernanceEnsures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance oversight.Own the Treasury systems support model and service performance Define and manage KPIs, SLAs, and service standards aligned ...

Divisions, it fosters cross-functional collaboration around a shared client-centric vision.As part of the Global PMO, you will lead key global client data management initiatives, partnering with Business, IT, Legal, Security, Data Governance and external partners to drive scalable, compliant and client-focused solutions. You will play … data governance, data quality, privacy and client data capabilities while ensuring alignment across a complex global organisation.This role requires strong expertise in client data management, stakeholder engagement, governance and project delivery within an international matrix environment.Reports to: Head of Global PMO – PioneerKey ResponsibilitiesClient Data Management & GovernanceAct ...

Azure Data Factory, Azure Databricks, Azure Data Lake, Azure SQL and Azure Synapse. You'll combine deep Azure Data Platform knowledge with leadership, stakeholder management and project delivery experience, helping shape the organisation's data strategy and ensuring its data platforms provide secure, reliable and scalable foundations for Business … Data Lake, Azure SQL and Synapse while ensuring solutions are scalable, secure, supportable and cost-effective. You'll also oversee platform performance, monitoring and incident management, lead migrations and platform upgrades, and promote best practice across Data Architecture, Azure DevOps, CI/CD, Data Governance, Data Quality ...

Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership … daily operations of a fast-paced, mature Service Desk supporting 400+ end-users. Own the triage process, driving immediate improvements to first-contact resolution, incident management and ticket routing. Oversee first-line support operations, taking direct responsibility for incident resolution, and reporting and monitoring SLA performance. Manage ...

agreement of the successful candidate and the wider NDH(D) team. Key Responsibilities Service Operations Support day‐to‐day service delivery across Incident, Problem, Change, and other ITIL‐aligned Service Management processes Ensure adherence to the provisions of all MOUs and OLAs, particularly response and resolution targets Manage … Maintain accurate service documentation and knowledge bases Coordinate resolver groups across the NDH(D) team, suppliers, and wider RN/MOD Lead on Major Incident Management and service‐restoration activities Coordinate with wider ISS team (ILS, Training, application onboarding) to ensure continuous service delivery and development ...

resilient, and high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance.The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … managing service-level objectives (SLOs), error budgets, and proactive reliability engineering across critical services.Ensure end-to-end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services.Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/7 monitoring, incident ...

Identity and Access Management Manager, Hybrid Working, Occasional trips to the office Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity and Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. … actions. Identify new and emerging technologies. Experience Required - Extensive IAM experience including Joiner-Mover-Leaver process design and improvement. Strong understand of Privileged Access Management and Security Information and Event Management (SIEM) platforms. Experience of logging and monitoring solutions Further technical skills to include - SQL, incident management ...

supporting the firm's engineering, trading, data and corporate technology platforms. The position drives automation, infrastructure-as-code adoption, operational simplification and technology lifecycle management, enabling Platform Engineering to provide stable foundations for application delivery, data platforms, AI workloads and business‐critical services. Main Responsibilities Lead the Platform Operations … team responsible for compute, virtualisation, storage, backup, network services, operating systems, patch management and core infrastructure platforms. Own operational performance, availability, capacity and resilience of infrastructure services across on‐premise, co‐located and cloud‐hosted environments. Establish infrastructure standards, operational procedures and engineering practices that promote automation, repeatability ...

communication with patients. The EHR system comprises of the main Patient Administration System modules, Emergency Department, Maternity, Admissions, Discharges and Transfers, Outpatient Referral and Management, Bed Management and the Electronic Discharge Summary. Main duties of the job Develop and maintain relationships with customers and suppliers, where appropriate providing … systems designed to plan and facilitate the care of patients. · Responsibility for Policy/Service Development Implementation Design and maintain appropriate controls for the management of system defects to ensure the quality of systems implemented as part of service developments. · Write report and present the outcome of testing ...

high-performing platform capability that underpins critical banking services, supporting operational resilience and regulatory compliance. The role leads the transition from traditional infrastructure management to a platform-centric, product-led operating model, integrating platform engineering, DevOps, Site Reliability Engineering (SRE), and Network Operations (NOC) to enable scalable, automated … managing service-level objectives (SLOs), error budgets, and proactive reliability engineering across critical services. Ensure end-to-end service reliability and resilience, including capacity management, availability, performance, and disaster recovery, aligned to operational resilience requirements for banking services. Lead Network Operations and Infrastructure Operations (NOC), ensuring 24/ ...

insurance business with the appointment of a Cyber Security Operations Manager into a highly visible leadership role. The focus is on operational leadership, stakeholder management and acting as the face of the Cyber Security Operations function internally. You’ll lead a team covering vulnerability management, EDR, incident … into GCP, alongside exposure to global security operations across more than 40 countries. Key experience required: Proven Cyber Security Operations leadership experience Strong people management capability Experience operating within complex enterprise environments Ability to manage senior stakeholders and communicate effectively across technical and non-technical audiences Strong operational risk ...

meetings occurring across the meeting rooms/event spaces by fulfilling staffing requirements, certifying equipment health, managing costs and overlooking onsite activities. Key Responsibilities Management: Direct management of onsite technician (s) and cover technicians. Service Improvements - work with the Client to identify service improvements. Incident management … client's internal processes. Discipline - maintain an organised and professional environment where the team are managed to meet and exceed client standards. Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required. Staff Development - skills matrix, training requirements. Daily workload management and allocation ...

Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI.We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate … daily operations of a fast-paced, mature Service Desk supporting 400+ end-users.Own the triage process, driving immediate improvements to first-contact resolution, incident management and ticket routing.Oversee first-line support operations, taking direct responsibility for incident resolution, and reporting and monitoring SLA performance.Manage escalation pathways ...

directly with product development teams to design, implement and maintain appropriate security controls and the production of wider security artefacts. Responsibilities : Production of Security Management Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation … analysis and preparation of security management documentation for system assurance. Defining product security requirements, advising development teams on bespoke implementations for product security control implementations and overseeing product development activities. Liaison with internal and external security assurance authorities to desmontrate product compliance against recognised UK and wider frameworks. Driving ...

directly with product development teams to design, implement and maintain appropriate security controls and the production of wider security artefacts. Responsibilities : Production of Security Management Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation … analysis and preparation of security management documentation for system assurance. Defining product security requirements, advising development teams on bespoke implementations for product security control implementations and overseeing product development activities. Liaison with internal and external security assurance authorities to desmontrate product compliance against recognised UK and wider frameworks. Driving ...

times per month). Essential Skills and Experience AWS and Microsoft Azure: Deep hands-on expertise across both platforms, including architecture, cost management, and security best practices. On-premises/VMware: Proven experience designing and operating hybrid cloud environments. Containers and Orchestration: Expert-level knowledge of Docker and Kubernetes … security-cleared or regulated environments (SC/DV). Relevant certifications (e.g. AWS Solutions Architect, CKA, Azure DevOps Expert). Strong communication and stakeholder management skills, with the ability to present complex technical concepts clearly. Experience contributing to or leading incident management and post-incident review ...

high professional standard. Own the entity's compliance with the EU/UK Digital Operational Resilience Act (DORA), including ICT risk management, digital operational resilience testing, ICT third-party risk oversight, and major ICT-related incident reporting obligations. Maintain current knowledge of the FCA Handbook (SYSC … capital assessment inputs feeding the entity's ICARA, including frequency and severity calibration where required. Lead the operational risk aspects of the entity's incident management lifecycle — identification, triage, escalation, coordination, resolution and post‐incident review — in line with FCA operational resilience and DORA incident‐reporting ...

coverage across on-site and offshore support hours. Use SQL scripting, automation, monitoring, and observability tools to improve operational resilience, service health, reliability, and incident response. To be successful in this role, were seeking the following: Excellent SQL scripting skills. Strong scripting and automation skills using languages such … Proven skills and track record in AI automation, including the use of intelligent automation capabilities to reduce manual effort, improve operational efficiency, and enhance incident response workflows. Experience applying AI and automation solutions for alert correlation, anomaly detection, predictive monitoring, and service optimisation. Strong understanding of Site Reliability Engineering ...

Script Includes Experience with REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication Knowledge of ITSM processes including Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB Experience across requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication ServiceNow CSA, CAD or relevant … Server JSON/XML OAuth Soft Skills Stakeholder Communication Requirements Gathering Problem Solving Documentation Certifications & Qualifications ServiceNow CSA ServiceNow CAD Industry Keywords ITSM Incident Management Change Management Service Catalogue CMDB Agile Delivery Tools & Technologies ServiceNow Salesforce Azure Active Directory #J-18808-Ljbffr ...

applications across public cloud and hybrid environments. This is a broad Platform Engineering role covering AWS, Azure, GCP, Windows, Linux, infrastructure automation, Terraform, configuration management and enterprise platform operations. Youll help design, build, automate and operate the organisations enterprise platform estate. Responsibilities include: Provisioning, scaling and optimising infrastructure across … Linux environments Supporting SQL Server workloads and enterprise application hosting Managing AWS services including S3, FSx, EBS and WorkSpaces/AppStream Developing configuration management solutions using tools such as Puppet Maintaining monitoring and observability capabilities Supporting enterprise backup and recovery platforms Building and maintaining CI/CD pipelines using ...

develop a high-performing 2nd Line and Applications Support team, ensuring excellent service delivery, technical expertise and adherence to ITIL best practices.Oversee the management, performance and continuous improvement of a large application portfolio, maintaining availability, security and support for over 500 customer applications.Drive the investigation, escalation and resolution … enhancing processes, maintaining compliance, supporting technology upgrades and identifying opportunities to improve service performance.Essential Skills/ExperienceProven experience leading IT support or application management teams, with a strong understanding of ITIL best practices, incident management, service delivery and continuous improvement within complex environments.Excellent stakeholder management, customer ...

insurance business with the appointment of a Cyber Security Operations Manager into a highly visible leadership role. The focus is on operational leadership, stakeholder management and acting as the face of the Cyber Security Operations function internally. You’ll lead a team covering vulnerability management, EDR, incident … Experience operating within complex enterprise environments Ability to manage senior stakeholders and communicate effectively across technical and non-technical audiences Strong operational risk and incident management understanding Experience driving operational maturity and continuous improvement 3-stage process: Initial screening call Formal interview Psychometric and final stakeholder conversation #J ...

program leadership role responsible for embedding security into how products are designed, built, and shipped — and for owning the full threat detection and incident response pipeline end-to-end.The Director sets direction for a global team spanning secure development lifecycle, security architecture, threat modeling, vulnerability and exposure management, offensive security, cloud security, security monitoring, and incident management. The role translates cyber risk into business risk and drives the conversation leadership can act on.Strong experience across both Product Security and SecOps is required. This is a leader-coach role in a lean, high-ownership team operating ...

directly with product development teams to design, implement and maintain appropriate security controls and the production of wider security artefacts. Responsibilities Production of Security Management Plans, work package descriptions and cost estimates in support of product bids, services and proposals. Undertaking security risk assessments, risk mitigation plans, mitigation … analysis and preparation of security management documentation for system assurance. Defining product security requirements, advising development teams on bespoke implementations for product security control implementations and overseeing product development activities. Liaison with internal and external security assurance authorities to desmontrate product compliance against recognised UK and wider frameworks. Driving ...