651 to 675 of 1,254 Incident Management Jobs in the UK

Microsoft Graph Support hybrid SharePoint environments spanning on-premises and Microsoft 365 Produce technical documentation, operational procedures, and knowledge transfer materials Participate in incident management, problem resolution, and continuous improvement activities Qualifications Minimum 5 years (Senior) or 10 years (Expert) SharePoint administration experience Strong experience with: SharePoint Server … security, permissions, and governance PowerShell and PnP PowerShell scripting Microsoft Graph and SharePoint REST APIs SharePoint migration planning and delivery Information architecture and metadata management Windows Server administration IIS configuration and troubleshooting SQL Server integration and basic performance analysis Hybrid SharePoint environments SharePoint Framework (SPFx) Microsoft Purview ShareGate ...

work remains of high importance to the civil service, and we thank you for your continued interest. As a Cyber Security Governance and Risk Management Principal, you'll: lead cyber and information security risk management, assurance, and architectural advisory for major applications and digital services during alpha, beta … secure coding, and regulatory compliance frameworks (e.g., OWASP, DPIA, GovAssure) coordinate cross-platform activities and enable secure delivery of new GDS services, including supporting incident management and continuous improvement of live service security practices routinely provide monthly (and ad-hoc) risk briefings to senior leaders, evidencing assurance, identifying ...

work remains of high importance to the civil service, and we thank you for your continued interest. As a Cyber Security Governance and Risk Management Principal, you'll: lead cyber and information security risk management, assurance, and architectural advisory for major applications and digital services during alpha, beta … secure coding, and regulatory compliance frameworks (e.g., OWASP, DPIA, GovAssure) coordinate cross-platform activities and enable secure delivery of new GDS services, including supporting incident management and continuous improvement of live service security practices routinely provide monthly (and ad-hoc) risk briefings to senior leaders, evidencing assurance, identifying ...

data platform components (e.g., Snowflake objects, dbt models, ingestion pipelines) Automate deployment, testing, and promotion of code across environments Integrate version control and release management processes Snowflake Enablement Support automated provisioning and configuration of Snowflake environments Manage role-based access control, secrets, and environment isolation Collaborate with data engineers … regulatory needs Collaboration & Best Practices Work closely with engineering teams to promote DevOps culture and practices Define standards for deployment, branching, and environment management Contribute to documentation and knowledge sharing across the team Skills Must have Experience with Snowflake DevOps & Cloud Engineering Strong experience in DevOps or platform engineering ...

RESPONSIBILITIESInstall, monitor, maintain, support, and optimize all production server hardware and software.Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … maintenance of necessary security clearance.Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting.Experience participating in or running incident bridges.Customer focus, passion for delighting customers.Experience in cloud technical support, operations, incident management is preferred, but not required.Demonstrate ability to quickly learn ...

architecture, and blueprinting for Oracle B2C Service Cloud solutions aligned to business objectives and scalability needs. Design end-to-end solutions covering incident management, agent desktop and Browser UI, customer portal, knowledge management, analytics, workflows, business rules, and integrations. Translate complex requirements into functional designs, technical specifications … data models, interface designs, and deployment approaches. Provide design governance for security, profiles and permissions, custom objects, performance, data retention, environment management, and operational support. Own architecture across multiple service workstreams and advise client leadership on roadmap and modernization priorities. Development, Customization, and Integration Design and develop Custom Processes ...

automation scripts and tooling to reduce manual intervention. Assist with infrastructure-as-code implementations to ensure repeatable and consistent deployments. Contribute to configuration management and deployment processes Monitoring and operational reliability: Assist in maintaining monitoring and alerting systems to improve service visibility. Support incident management and resolution ...

digital marketing. We value simplicity, avoiding complexity and jargon. This opportunity will see the successful candidate responsible for CDA cloud infrastructure environments and Production incident management, working closely with the Software Development and Operations team. THE SUCCESSFUL CANDIDATE We’re looking for a technical, solution-focused individual, with … portfolio demonstrating creativity and ideas across online and offline Ability to lead scoping sessions with both internal teams and clients Good customer and stakeholder management skills Located within a 1-hour commute of Hitchin, Hertfordshire SALARY Salary dependant on skills and experience Private health and dental cover BENEFITS ...

releases and functionalities. Providing quality sign-off before releases go live for UK clients. Engineering and Product Liaison Owning UK-side Jira ticket management - authoring, prioritisation, escalation, and follow-through. Working directly with the US technical project manager on UK improvement specifications and requirements. Feeding UK-specific client feedback … vendors as required. Escalating and troubleshooting vendor-side issues on behalf of the UK business. Attending vendor technical meetings and representing business technical requirements. Incident Management First-line investigation and management of technical incidents affecting the UK business. Escalation to the VP and US teams for major ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … RESPONSIBILITIESInstall, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

improvement of enterprise applications and digital services.This is a senior hands-on role for an individual who combines deep technical expertise with strong stakeholder management skills and a passion for engineering excellence. You will be responsible for defining architecture, establishing engineering standards, overseeing delivery, and ensuring solutions are scalable … technical concepts into clear business outcomes and influencing strategic technology decisions.Ensure Operational Stability – Oversee the support and maintenance of critical applications, ensuring reliability, effective incident management, and ongoing service resilience. Key Skills & Experience Experience within financial services, insurance, pensions, or investment management environments or through a consultancy ...

Exchange (O365 & On-prem), Active Directory, Intune, VMware, and related platforms Ensure timely patching, upgrades, and performance tuning of systems in accordance with change management procedures Maintain documentation, monitor system health, and ensure proactive issue detection and resolution Work closely with global IT teams, business units, and vendors … infrastructure architecture, security, and performance optimization Experience managing global environments and supporting systems across multiple time zones Familiarity with ITIL processes, change/incident management, and enterprise monitoring tools MCSE or equivalent certifications are highly desirable Leadership and team development Infrastructure architecture and systems design Advanced troubleshooting ...

enterprise applications and digital services. This is a senior hands-on role for an individual who combines deep technical expertise with strong stakeholder management skills and a passion for engineering excellence. You will be responsible for defining architecture, establishing engineering standards, overseeing delivery, and ensuring solutions are scalable, secure … concepts into clear business outcomes and influencing strategic technology decisions. Ensure Operational Stability – Oversee the support and maintenance of critical applications, ensuring reliability, effective incident management, and ongoing service resilience. Key Skills & Experience Experience within financial services, insurance, pensions, or investment management environments or through a consultancy ...

Enterprise platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Provide incident management per ITIL standards. Support applications and infrastructure hosted within AWS. Support REST APIs, API gateways, microservices and distributed services. Support application releases and deployments … through CI/CD pipelines, ensuring changes are managed and approved in accordance with Marex change management and release governance processes. Manage new system analysis and implementation. Liaison between technology departments to communicate system changes. Manage process and system documentation in existing template; produce and regularly maintain ...

monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … necessary security clearance. Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting Experience participating in or running incident bridges. Customer focus, passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability ...

monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … necessary security clearance. Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting. Experience participating in or running incident bridges. Customer focus, passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability ...

security, compliance and repeatable deployment practices into the platform. Design secure CI/CD approaches for containerized workloads, including traceability, rollback and controlled artefact management using tools such as Jenkins, GitLab and AWS CodePipeline. Establish effective monitoring, logging and incident-management capabilities using CloudWatch, Prometheus, Grafana … Knowledge of UK public-sector cloud security and compliance expectations, including the NCSC Cloud Security Principles, GDPR and ISO 27001. Experience implementing secure secrets management, Kubernetes security policies, network policies and controls for multi-tenant platforms. Knowledge of observability and centralized logging using CloudWatch, Prometheus, Grafana ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

deliver effective technical training for diverse audiences. Strong understanding of enterprise IT infrastructure, security platforms and integrated systems. Proficiency with security tools, including vulnerability management, access control and incident management systems. Experience analysing security incidents, identifying trends and supporting remediation. Working knowledge of networking, operating systems ...

Results | Truth Builds TrustIf our mission, values, and purpose align with your own, we would love to hear from you! Your opportunityPolicy Development and Management: Develop and maintain comprehensive cybersecurity policies and procedures. Ensure these policies align with industry standards and regulatory requirements. Assist in the integration of security … practices and control across various technical and non-technical departments, enhancing workflow and operational processes. Risk Management: Conduct regular risk assessments to help identify vulnerabilities and threats. Collaborate and oversee the implementation of risk mitigation strategies. Monitor emerging threats and evolving technologies to continuously refine risk assessment protocols. Ability ...

implementing, and supporting complex IT solutions for both clients and internal business systems. The role combines technical consultancy, infrastructure design, project delivery and major incident management. Acting as a trusted advisor to clients and colleagues, the Professional Services Engineer will work closely with stakeholders to understand business requirements, design … cloud migrations. Ensure projects are delivered on time, within scope, and to the highest technical standards. Produce detailed implementation documentation and handover materials. Major Incident Management Act as the technical lead for Priority 1 and business-critical incidents. Take ownership of complex escalations from Service Desk and Engineering ...

continuous improvement of Cisco telephony and video conferencing platforms , ensuring resilient communications across secure Defence networks. You'll lead project implementations, support major incident resolution, and provide technical expertise across complex Cisco UC environments. Key Responsibilities Deliver and implement Cisco Telephony and Video Conferencing projects. … Cisco Unified Communications technologies. Troubleshoot and resolve complex incidents and support major incident management activities. Conduct root cause analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration testing. Provide technical mentoring and knowledge transfer to engineering teams. Work ...

plans and technology initiatives, working closely with Technology, Information Security, Data and Change teams to ensure risks remain within appetite. Own the second-line incident management process, ensuring incidents are appropriately challenged, root causes are robustly identified, lessons learned are embedded and systemic issues are escalated. Lead … other operational risk activities to identify and clearly articulate emerging risks, systemic control weaknesses and cross-cutting themes. Produce high-quality operational risk management information that translates risk information into meaningful insight, clear recommendations and practical actions for Executive Management and Board Committees. Work closely with the Head ...

frequent product launches and releases, working closely with Development, Product, Testing, Security and IT teams to ensure platforms are ready for live service. Lead incident management, root cause analysis and service improvement activities, ensuring issues are resolved effectively and lessons are applied. Manage monitoring and observability, using tools … platform performance. Oversee cloud infrastructure, environments and costs, identifying opportunities for optimisation and improved efficiency. Support the implementation of secure networking, CDN and certificate management solutions, including technologies such as Akamai or Cloudflare. Maintain operational standards, documentation, runbooks, KPIs and SLOs across the DevOps function. Manage third-party suppliers ...

Windows Services and web services using WCF and Web API.Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022).Experience in Change and Incident Management environments with strict SLAs.Ability to coordinate application releases and ensure seamless implementation processes.Familiarity with both Agile and Waterfall project delivery methodologies.Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD) pipelines.Desirable Skills.NET Core Razor pages.Advanced database management with SQL Server versions 2014/2016/2022.Experience with Telerik Kendo Tools, JQuery, JavaScript, and Ajax.Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax.Familiarity with ...